The office experience was great and the staff was very helpful. The only drawback was checking in…read moreonline took a while to get the authorization code so we filled in the paper forms.

This clinic blew me away with its charm, compassion and service. I was in town briefly for my…read moreGrandfathers funeral & I accompanied my Grandmother to an appointment she set up that same morning for exceptional pain (probably brought on by stress due to her husbands death) First, the clinic is very clean, they offer coffee & offer snack to the patients by taking a little snack cart around. These people are on a first name patients with their patients & not just the Doctors, the entire staff! Once we got in to her exam room, the Medical Assistant, Jesse was taking her vitals & I told him that my Grandfather passed away & if there was anything he could do to get us through the appointment fast, it would be greatly appreciated because his services were in just a few hours. This staff sprung in to action! Jeff Taylor, the Nurse Practitioner who she was assigned to came in to the exam room, looked straight in to her eyes and sincerely apologized for her loss. He addressed her pain and distress in a professional and compassionate manor & we were on our way in no time. On the way out, she was hugged and greeted by this wonderful staff. I live in Los Angeles and can't be with my Grandmother but I'm so grateful for this caring staff & feel relieved that they care for her so well. It eases my mind like you wouldn't believe. Thank you, I know she is in good hands with you!

from my of may 9-2026 saturday i called 911 for because of a…read morebad very bad pain in my lower right abdominal and foot ankle my leg and hips and my lower right ribs hurt it really so bad i had to call 911 i went to del sol hospital east emergency side they or no help at all for me to me a man came in my room i asked him who are you he look like a bum a homeless person regular clothes for winter and he said he was my doctor give me a break that's uncalled for to me a man says he's a doctor he look like a homeless person regular clothes got no help at all from that hospital del sol hospital they did not do nothing for me i had high blood pressure that's all they did to control my high blood pressure anything else for my pain i got nothing from him or them female nurse was rude angry like at the world rude ugly horrible don't go to this hospital it's worthless!!!! m. o. s.

I accompanied a family member for a routine procedure, and was impressed by the efficiency of the…read moreentire process. The staff was extremely helpful, very friendly and professional, from beginning to end. Highly appreciated and recommended. 5/5

They just celebrated 50 years...in a building with faulty patient equipment, no hot water, worse…read morefood and choices of food than prison, plumbing issues, and a staff of which 60% can do the job. And the 4th day in they wanted to collect my portion of the deductible after keeping my wife in ER for two days with double pneumonia and sepsis. They are poorly staffed and woefully understaffed which leads to poor patient care, longer stays, and post care complications. You don't get what you pay for...maybe they ahould pay me for having to be the one changing her bedding and gown and keeping her clean and tracking her faulty bed and IV pumps alarms...I don't want to post the pics of the faulty and exposed wiring because I may need them for a lawsuit.

I went in with severe pain and distention. told the NP Sandra Steele my past 6 weeks of an…read moreinfection. i was tested and all came back normal so she just said "so all looks good you're good to go". i asked to see the gastroenterologist whom my dr had been in contact with and she said "you're not an established patient and he's not on call so I'm not calling him. after she realized I was upset she decided to call him and i was so upset by her bedside manner or lack thereof i just asked to leave. she made me feel like a liar and belittled the pain I was in. the nurse was amazing, I wish i remember his name. You don't just tell someone who's in pain "ok you can go".

It's too bad that Texas Tech has such a low rating. I had a wonderful experience so I thought I'd…read moreshare it. I think it also depends on which department you're visiting/utilizing. I'm also going to share a bit about my issues as a woman. Let's just say I've gone to a few doctors for a polycystic ovary and endometriosis for about 10 or 11 years now. I have to say Dr. Son at Texas Tech is wonderful. I think I finally found a trustworthy and smart doctor after all of these years. She really wants to help me and isn't out to get money. She is really knowledgeable. Anyway... Two doctors I've gone to have recommended surgery so this has been done twice for me. However, Dr. Son feels like that should be a last resort. Where has she been all of my life? Dr. Son is a specialist for endometriosis and other women's issues. She's in Obstetrics/Gynecology. If you or someone you know has this, I'd suggest seeing her or another specialist at Texas Tech. They know a lot about it. Honestly, I prefer seeing a female doctor over a male. Yes, men go to school for many years and know a lot but women just seem to understand other women better. That's the best way I can explain it. Nothing against male doctors but I just feel more comfortable with female doctors nowadays. Texas Tech is super organized, too which I appreciated. They called me twice to remind me of my appointment. They also texted me to remind and send me the information to fill out rather than waiting until I got there. There was a bit of a wait but it was all worth it. Dr. Son is personable and has good bedside manners. That's sort of a rarity these days. I felt at ease talking to her about my issues. Texas Tech is a great place to go to for the uninsured and those who want to save money. They have clinics all over the city so you aren't limited to just their Alberta location. They also do virtual appointments. They offer a discount on co-pays and medication, along with other services. You have to apply for this discount by emailing them some forms. Call 915-215-4849 for more information. Highly recommend coming here! I'm impressed with the level of professionalism by the staff! I also saw a couple of doctors from Texas Tech when I went to the ER about 2 months ago. They were also great! The cost wasn't outrageous either. The ER doctor referred me to their OBGYN department and so did a nurse practitioner from another clinic I go to at times.

I am writing this review to warn others about a severe failure in patient safety and professional…read morejudgment at this clinic. Prior to a loved one's appointment, I contacted the office to inform them that the patient was experiencing severe depression and acute suicidal ideation. As the legal Power of Attorney, I explicitly requested that the clinical team handle this information discreetly for the patient's own safety. Instead, upon arrival, Dr. Shetty immediately informed the patient that I had called ahead. Despite being presented with clear evidence of an immediate mental health crisis, the clinic refused admission, failed to contact emergency services or law enforcement to initiate a wellness hold, and allowed a severely unstable individual to simply walk out the door. The lack of crisis intervention, complete disregard for actionable safety warnings, and failure to exercise a basic duty of care at this facility are deeply alarming. If you or a loved one are facing a critical mental health situation, I strongly advise looking elsewhere for competent, safe medical care.

Avoid this place like the plague. Their billing department's incompetence cost me over $3000 for a…read moreroutine blood test. After that, they ignored me and refused to reimburse me. Very unprofessional.

I have been seeing Dr. Chabra and staff for about 9 months. Dr. Chabra was very thorough in…read morediscussing my past medical history, he was kind and patient and took his time when I saw him at the west side office. Generally you do not have to wait long after arriving for your appointment and the staff are courteous. They have an in-house lab at both the west side and the east side locations which is very convenient. I have been going to the Eastside office monthly for infusion therapy and Nurse Melissa, who administers the infusion therapy is very kind, friendly, compassionate and helpful with questions as well as in scheduling future appointments. She makes the visits pleasant and is attentive to the patients' needs; I really appreciate her caring spirit, since some people may feel stressed in getting stuck with needles or getting infusion therapy. I am thankful for Dr. Chabra and his staff, the care I receive and the convenient locations on both west and east sides of El Paso. I highly recommend you give them a try if you are in need of a Rheumatologist.

The whole staff here is great! I have had to come here a few times with my sick kiddo, the care…read morehere has always been wonderful. They are fast and efficient! I would recommend this clinic 100%

I've been coming here since I was a kid, and now that I have my own family, I bring them here too!…read more(Just because it's cheaper at other places doesn't mean it's better.) I've had some frustrating experiences with urgent care centers that don't seem to care about your well-being beyond the money you pay them at the front desk as well as attitude from the front desk... I had issues with the pharmacy today, and they called them THREE times just to make sure everything was sent over correctly. Ultimately, it was on the pharmacy's end, but as soon as I mentioned my issues, they took immediate action. Front desk is always courteous in person and otp. I would HIGHLY recommend!