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    Mediacom

    Mediacom

    1.2
    (279 reviews)

    When it works its great when it does not.. It's the biggest…read morepain in the game.. An even bigger pain is when they try to fix it over the phone and they don't take notes that you have already talked to 4 - 6 different people with contradicting info on your account! Heck they even sent us to the office to change our modem.. We were giving one that our TECH said was pretty much obsolete! That's not cool! First tech came out and said when you need a new drop line... Few days later a 2nd tech came out and said no you don't need a new drop that person was an, "incompetent idiot!" Well he must know something cause he got us a new modem and got our internet back up and running in 40 minutes! This was after it has been out for almost 14 strait days after some maintenance Mediacom did to our building! So our last tech I give a 5 out of 5... The service and lack of communication and the first tech gets a 1 star.. We will round up to 2 cause its back working!

    Typically I do not write 1 star revews for any business. But my ongoing problem with Mediacom…read moreclearly deserves one.T his is 2026...why can't this company, who advertises on television how great their technology is offer a home internet service that works properly? When I change channels, about half the time I have to wait 30 to 60 seconds for the channel to change. When I have called about this the AI service tells me to simply reboot my internet service by unpluggin and replugging the connect to my television. I have lost count how many times I have had to do this. Clearly, they do not want to be in the internet business as this problem has gone one for the last 2 years. If you have alternate internet service where you live, DO NOT sign on with Mediacom.

    Verizon

    Verizon

    2.4
    (16 reviews)
    $$$

    I do like walking into a business and having someone greet me and ask how they can help…read more It's also great to have a cell phone store that has adequate staffing and customers don't have to stand around and wait all afternoon to be acknowledged. I'm not a Verizon customer and the reason I was there was for a deceased family member, but if I decided to change service, I'd go back here.

    I have an iPhone 14, an iPad Pro and home Internet and I signed up for another home Internet…read moreservices yesterday and went to pick it up. when I got there, I told the manager that I had a lot of problems with the last one trying to train the modem to the service at my actual address so I asked if she would do it at the store instead and she claimed that it could not be done. I told her my first modem was programmed right here in this very store, just as im asking you to do now, so I know that is not true but she continued to say she is the manager and that is the protocol. I wasted my whole lunch hour and several hours after trying to do something that Verizon should've just been happy to help me do in the first place. I went to the store to get the help I asked for the first time and the manager tried to give me a phone number and send me off again and I told her if you don't want to help me you can just take this thing back and then she said "that will be fine" because she clearly didn't wanna help. well, it's not fine because you wasted a whole bunch of my time, and didn't try to help me at all when i was trying to prevent abunch of wasted time and then when I got upset about it, she told me that I have to leave or she will call the police. I really cannot believe this happened to me, but if something doesn't get straightened out and she doesn't get reprimanded I am seriously considering canceling my service because there is no way I am going to let my phone company treat me like that.

    CenturyLink - televisionserviceproviders - Updated June 2026

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