I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Very responsive when asking for a quote, as well as throughout the time my vehicle was being…read moreserviced. Would return for future repairs.

You don't come across many places anymore that genuinely care about people, not just the…read moretransaction, but this little shop does. It's very unassuming at first, located off a busy highway with not much else, but isn't that how most hidden gems are? They always have amazing oil change deals running, (it's what first brought me in) so it's always worth it to call and check. I brought my car in again this week as they had another great special for an oil change. Which is a godsend in this economy and if you're already drowning in bills. The service was quick, easy, and everyone was friendly. I had initially mentioned another small issue with my car that I think was overlooked maybe due to some miscommunication. Even though they were clearly busy and finished with my main service, they were so nice and took the time to pull my car back in and make sure everything was good and even fixed the issue on the spot. They treated me like a friend or family member, I was so surprised and grateful. These are just honest people doing good work and treating their customers well. What business even does that anymore! So this is officially my place for oil changes and car care and who I'll be sending my friends and family to. Highly highly recommend checking out these great folks.

J & T Auto Repair, what a great shop…read more I was looking for an honest shop to do some work on my 2007 Dodge Durango that my personal mechanic could not do because he did not have the A/C recovery equipment. John gave me an honest estimate on his Labor without the part's because I already had them. John did the job without any surprise's and within his Labor quote even though the job was a little more involved than his reference program said it was.  Honest, Reasonable, Trustworthy.

Been going to John for over 30 years. He is the most honest and great mechanic. He had me fo life…read morethe first time I went to him. He fixed my car, and unfortunately the problem came back twice, which he tried to fix. Finally, he said he couldn't fix the problem. He then sat down and wrote me a check for the full amount I paid. He had me for life at that point, and I haven't been disappointed. Thank you John.

Very friendly and knowledgeable. Was able to work around my schedule. Is willing to give you a ride…read moreback to wherever you're at so they can work on your vehicle during the day

called to make an appointment at my dealership for some repairs. About 20 minutes later someone…read morefrom Excel Auto Repair called me and said the dealership was sending me to them to have the work done because they were busy. I drove all the way out to their dealership and after the work I ended up paying $550 all cash except for the last 50 that they added on last minute. They refused to give me a receipt for the work done and that include included the warranty on my brand new battery. I'm not sure what is happening, if they are skimming money from the owner, but I don't like working with shady companies that refused to give you a receipt for the money you paid them.

The owner Peter is a genuine neighborhood mechanic…read more Clean shop, best diagnostic tools and great customer service. He goes above and beyond to take all the technical worries away. He puts on the diagnostic tool and gives you the honest approach of how to fix your vehicle with a well priced / fair quote. This shop treats your car like their own. I've been recommending Sunrise Auto Care for this these reasons.

Amazing customer service! Peter is honest and very fair! I brought my car in and he was able to…read moretake care of everything in a timely manner and a fair price! I'll definitely be coming back.

Quality auto shop! Had a very honest and genuine experience here. Ty is super knowledgeable and…read morecommunicates efficiently. Her customer service is amazing! I felt like they had my best interest at heart and gave me the right perspective regarding my aging vehicle. I've been to other shops who just try to slap a bandaid on issues just for additional ones to rise up. 10/10 recommend!

Terrible service and complete denial of responsibility. I will never come back here and do not…read morerecommend this shop to anyone. On May 20th, we brought our Ford Transit-250 to this shop due to a coolant leak. During the repair process, they raised the price four times: first about $1,100, then $1,800, then $2,400, and finally charged us $3,084.52. We were able to pick up the vehicle only on May 23rd, but it immediately broke down just a few minutes later. The shop was closed for three days and only performed diagnostics on May 27th. After that, there were disputes, complete denial of any responsibility, and refusal to cover the damages. They then tried to charge us an additional $4,651.70 for a transmission replacement, claiming this was a new issue unrelated to their work. We were only able to retrieve the vehicle on May 29th, and today, June 2nd, we are finally starting the real repairs at another shop. During all this time, our business has been incurring losses due to the vehicle downtime. An independent evaluation confirmed that the exhaust manifold bolts were left loose during their repair, causing significant exhaust leaks and possible thread damage. The report also found oil leaks from both valve cover gaskets, transmission failure, and the "Check Engine" light on - all of which appeared immediately after their repair. I have sent an official demand letter to the shop requesting compensation for the damages. If my demands are not met, I will file a lawsuit and will definitely obtain compensation. In court, I will seek a much higher amount, including business losses, legal costs, and compensation for moral damages. This shop not only failed to fix the problem but also wasted almost two weeks of our time, caused business losses, and is trying to avoid responsibility. Don't waste your time and money here.

Quick and honest service!…read more I sent a message on Yelp requesting a quote for an oil change. They responded very quickly, priced fairly, and even provided time slots they had open, so I headed to the shop that same Saturday. When I arrived, they quickly directed me to pull in to start the service. It seems like I had just sat down when they called me back out to show me the the underside of the van. They wanted to know where I'd done the prior oil changes since whoever did them had stripped the tread on the pan from tightening the bolt too tight. I could clearly see that what they were saying was true and the pan had no tread and had been leaking oil this whole time. There really would be no way to do the oil change without also changing the pan. I asked how much that replacement would cost, and told them to go ahead complete the repair along with the oil change. This is my mom's mini van that I was going to drive back down to LA, so definitely wanted to ensure I was safe. I was told it would take 2-3 hours, but was quickly out in about 1.5. They even provided a discount when I paid since the repair was unexpected and fast, which I really appreciate. They pointed out some other concerns, but did not force any repairs on me, which I am grateful for. Will definitely be coming back for any future oil changes and repairs.

Very satisfied with the service! The repairs were completed faster than expected, and the pricing…read morewas fair and affordable. My car looks great, and the whole process was smooth and stress-free.

I got my brakes and rotors replaced for a very reasonable price! Customer service is amazing and…read moreJoe was very educating on everything! 100% recommend if you are having car troubles or anything you need you will be in good hands

Always great customer service, knowledgeable, and honest! My husband and I have brought all of our…read morevehicles here, and they are consistent. The best part is they do not try to oversell you and will tell you if fixing is worth it. Great place overall, and we will continue coming back.