Two years ago I was convinced that a solar powered refrigerator would be a perfect replacement for…read moremy gas, electrical one. I paid over 4,500$$$ to get extra solar, new batteries, new fridge all of which never kept a charge for numerous trips. I returned many times to the shop before the end of the season. This year I called to have them again restart the work. In April they couldn't see me until May. They replaced the cord to the pickup and I got the trailer back on July Solar doesn't work. Today I paid Oregon mobile RV 500$, to put the correct voltage wire on. Which they mentioned on my first call as did Ai. if you really want help, call someone who will actually help Judith Gilbertson

Cruise America in Albany has got the greatest enployee name Mike…read more he went above and beyond to help me get my RV rental. I only had checks to pay for it. and they only take cards. it was Friday June 19. I had trouble with my card. couldn't call the bank cuz it was a federal holiday. mike open his heart and the store to help me. ensure that I would be getting the rv rental. I was able to call the bank on that Saturday. and Mike was right there helping me to take the grandkids in that RV..... your the best thank you Mike

Blonde Front desk lady is a rude and inconsiderate. Terrible customer service. Would not recommend…read moreunless you like rude service.

Family RV is awesome! We had a great experience with this company! Everyone was so friendly and…read moreextremely knowledgeable regarding all aspects of their business. We would not hesitate to do business with them again in the future, for repairs, buying, or selling/consigning. Family RV gets an A+++++++++ from us! Andrew & Jean Frost

RV sales of Oregon is now Royal Coach Sales. Great people. Easy to work with…read more ---------------------------------------

Our Monaco Dynasty Motorhome was sold by Gary, on consignment, without notification or payment…read moreexceeding 30 days. We contacted him every week after we found that it had sold & got poor excuses why he did not have the money for us. After several weeks of this and many times of not getting a call back, I contacted the Eugene Police, they suggested filing a complaint with the Oregon DMV. I ended up talking with an Oregon DMV Investigator who, after hearing my complaint, said she would call RV Sales of Oregon and get back to me. WOOOW, 20 minutes later she called me back and said we would have our money next week AND WE DID !!!

When you trust a dealer enough to purchase an RV over the phone and in the end it shoots you in the…read morefoot. Not a care or concern or reply from Darin at Trades Ok, Inc of all the damage I found and what they covered up on the truck Camper they sold me. The entire roof was sunk in from the a/c back to the front door. Trades ok added spacers to the skylights internally because Lance's have thinner roofs and require a taller skylight. They used cheap skylights and even used random screws so long that the screw came INTO ceiling hallway about 1/2". Also, when I turned on the shower and water pump to test the water system I noticed water gushes out of the underbelly, the pipe was completely detached (pics). Ignoring an upset sales customer is the worst thing you can do vs resolving the issue with a disappointed buyer and making things RIGHT. BBB has been contacted and the FTC. My phone is on!

Very smooth purchase! Had a service issue , they fixed it and replaced the needed parts quickly and…read moresent me on my way! If you're in the market for a used RV I would recommend you check them out!

Before is the corrugated and After is the Filon siding photos!!!! So here is our brand brand new…read moreEvo TT that had some issues and thanks to the amazing company Forest River who makes these totally took it back in and took care of us! There were so many flaws with this trailer that the company took amazing and I mean AMAZING care of us!!! I CANT EXPRESS THAT ENOUGH!!! They truly went above and beyond to make sure we were satisfied! I will always recommend this company and trailers to anyone who is looking!! Thank you Forest River we have a 1 of 1 TT and I love the new color scheme!!!

Purchased a 2021 Sierra 403 RD and it was supposed to have a toilet seal and blinds for both…read moresliding glass doors (still waiting since our purchase March 30, 2021). My husband put a toilet seal in, though not the right part or fit, because the toilet was leaking. We finally figured out what was happening two weeks after our purchase. Needless to say, it was disgusting! The blinds make it difficult for anyone to sleep on the sleeper sofa. My husband has been in contact with Forest River for a month now. Still no word on when or if we will be receiving these items that should have come with the trailer...

By far Tim at Highway Trailer Sales was the best RV salesman we encountered in our long search of…read moreour perfect RV (and we dealt with MANY). He was patient, informative and not pushy at all. Although we decided to go a different route, we would have kept our business with Tim if they did have our right fit. Plenty of great RVs at Highway, just not the one to fit our needs. We will definitely keep Tim and Highway Trailer Sales in mind when we continue our search for our next RV in the future.

Thiefs. And liars work there. Don't wastes you time there. Full of scam artist. Liars.read more

We just purchase our Intech Chase last weekend. RV Outpost was around 500 miles from home but was…read moreabsolutely worth the journey. Veronica and Eric took wonderful care of us. They were able to save us over $2,000 compared to our closest dealer in Tracy Ca. They are both really good people and it was a pleasure meeting and doing business with them. When we went to hook up the trailer we realized that we were missing the electrical hookup on our Sprinter Van. It was already 1:30pm on Saturday. We were afraid we were going to have to leave and come back again. But George the technician saved us by wiring a temporary setup that got everything working. He was amazing. My family and I highly recommend RV Outpost. They will take good care of you. Thank you again Veronica, Eric , Nic and George.

Poor follow up. Asked for minor maintenance on my Luna, kept asking. Nothing complicated just…read morerequested a quote and provided pictures. Owner responded that they've just been too busy. We're all busy lady. Your job that you chose to do happens to be in service and in this case you fail. A customer shouldn't be following up with you, it's the other way around. Taking it to Guaranty Rv. Got right back to me.

You do not want to have anything to do with this company or Nathan light Watson. They do poor…read morequality work and have no intent on delivering, regardless of contract terms. They will gaslight you, they will ghost you, they will mock you. You can plan on having to take legal action. Expect them to drag it out as long as possible, fail at the last minute to pay for their share of arbitration, agree to settlement and then stall payments, never making a single one. They will force you to go to court and get a judgement, which again they don't pay. I am a non profit building homeschools for kids. If they will do this to me, they will do it to you too. This is a company with zero stars for integrity and one star for construction ability.

A friend of mine signed a contract for a Tiny House with Tiny Smart House and have them…read more$23k.....and got nothing...nothing!!!! My friend has no resources to fight it legally and is now having to rely on friends to help him have a place to live. This was in February 2020 and he has got nothing for his money that he gave this farce of a company. He has been trying to get ahold of the company with no response for over a year. Don't, I repeat, don't ever consider this company for anything. They are criminal, pure and simple. If you have any connections to lawyers who have gone after this company in the past, please let me know as they have an easy lawsuit against these criminals. Sean

The staff I Met at Sutton RV were extraordinary!…read more I had warranty service and parts issues with my new Northern Lite Truck Camper. I expected to have to wait after I arrived 6-25-26. To my surprise I was given immediate attention by Steve, Craig, Parts Manager Valerie and Service Manager/Advisor JJordan. Valerie and Jorden listen carefully, put me at ease and immediately took my camper under their care and professional expertise and resolved all the problems I was experiencing! Real Kind and helpful "Human Beings" Never had I experience such an enjoyable Team of knowledgeable RV persons in my 50 years of RVing in the U.S. and Canada. George and Martha Sutton should be very proud of their staffs technical and human resourses skills these staff members possess!! I would return to Sutton RV just to visit these extraordinary, kind, knowledgeable people! Should I have a need for service, yes I'm headed to Sutton RV Bryan Mortenson Retired Firefighter Parks Manager 34 years of Public Service!

I was trying to deal with the service department and the manager was supposed to call me back and…read morenever did. Meantime, my son-in-law is having warranty work done and he left it at the beginning of August and it's still not ready.

Went in on a recommendation from a family friend while our son & his family were looking for the…read moreperfect trailer and wow, just wow!!! within an hour we were so pleased with the salesman, his knowledge and his ability to pick the "perfect" trailer. The condition excellent & price perfect for his budget so SOLD!! Process quick & easy and they said we'd have it in a weekish. Then, in the middle of the night the motel they were staying in caught fire, they were safe but now homeless. One call to Kevin & his crew and they had it ready for pickup by the next afternoon and our grandson was able to ride his little bike home to a safe place. A perfect ending to a tragic day that was made possible by Summit RV.. thank you for helping our family this mom/nana is beyond grateful for your hard work making it happen. 5 stars isn't even enough!

In 2016 we were in the market for a Class C RV. We did the JC tour and were not impressed with…read morethe pricing, you could buy a house for that kind of money, so we started looking at pre owned campers. As luck would have it, we went out looking in January and it was raining like crazy.... which was good for us! One dealership we went to had water dripping out of the light fixtures, vents and down the walls of every single camper we looked at. We finally went to Summit and met Ray. It was still raining, but after looking through a few models, not one had a leak. I asked about that and was told that they like to seal the roof and edges for that very reason. We found a nice 23' that had been previously owned and was in good shape. We purchased that unit and enjoyed it for years, now, fast forward to present day.... As needs change, we found it prudent to list this camper for sale and we plan to get another in a couple years, but for now, we have other goals. We took the camper back to Summit and discussed doing a consignment sale with them. They made it so easy as we owned the camper free and clear AND we kept a folder of all the add ons and maintenance work we had done. We simply gave them a price that we wanted to get for it and that was it! After they ran through their quality and mechanical assessments and listed it on their web site, I received a call a few days ago that it had been sold and they have a check waiting for me! A little over two weeks and it was done! Ray and Jerry made buying AND selling through them so easy and painless that I can't imagine going anywhere else in the future! It seems that the smaller lots charge less than the larger lots due to overhead. Thank you Ray and Jerry, we will be back when we are ready for the van conversion!