Brought my car in for an oil change, got home and see my car is leaking oil, bring it back and they…read morespent 2 hours "fixing it". Brought it home again and still leaking oil. Called and let them know this was not cool and I am taking my car to dealership. A "manager" called me back a few hours later and asked me to send them pics. I sent pics a few days later along with invoices for replacing my oil pan that they broke. So far no response from Take 5 after I sent them the pics and request for refund and paying for what they broke on my car

I really liked this place until today. I feel I was taken advantage of. I was told I needed all…read morethis stuff, without one word of cost, and the oil change I went in for cost over $300!!! On a 4 year old Subaru Crosstrek. I'm an old lady with limited income. This was robbery.

i had a bad experience with their work AND the customer service from the manager was deplorable…read more They cross threaded the bolt in the oil pan so my car was leaking oil, which I discovered a day later on my vacation at the beach. I took it to the local Toyota dealership where the entire pan needed to be replaced since the bolt was hopelessly stuck. When I returned to Take Five, the manager was rude, accepted no responsibility, saying that I must have tampered with their work. He then made a misogynist comment that because I'm a woman I must have been fooled by the dealership. Terrible work and unacceptable customer relations. Never again.

This was my first experience of an oil change while staying in the car. The service took less than…read more20 minutes altogether. The pricing is satisfactory to the service in my opinion too. They also offer a 25% discount to Military Healthcare workers. I appreciated not having an upsell forced on me. The crew was very communicative throughout the process. The Service Tech, Dom was very informative and friendly. I didn't get the name of the other guys but they were all good to interact with too.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Called CBA about my 2015 Xterra needing just a Positive Cable harness replaced. a $158.95 part and…read morea One hour Job. Quote was $750. parts and labor NOT incl. Towing. so the whole bill would have been $1000 . Went to AAA got it replaced for $490.00 with towing and a 1 year membership. Many Forums say CBA is 30% over average , basically the Highest in town,often even higher then Dealerships. I think its more closer to double. Some folks like and can afford to get hosed I guess?

I received a great deal for a set of 4 (four) tires, when scheduling online. I was also met with…read moregreat customer service, upon arrival. I scheduled an appointment that I had to delay because my wheel lock key was missing. However, the shop allowed me to retrieve one from the dealership and accommodated me within the next 30 minutes to a hour, from my original appointment time. I appreciated all of their knowledge and willingness to help.

Go here for simple fixes if at all. Expect to receive poor communication and potential for…read moreincomplete services that lead to unmet timelines and may result in your car being towed to another service station without your consent. This is not a shop to trust.

Talk about a shady place! I came here for a NC inspection and left with a $100 bill. They…read morewouldn't pass my inspection without purchasing new wipers!!! Total rip off! My wipers were fine. Go somewhere else!

This shop quite literally ruined my car. They left the oil drain plug loose, causing it to fall out…read morewhile the car was driving. All the oil of course drained out rapidly and the engine was ruined in seconds. I have submitted a complaint to both the corporate customer feedback line as well as to this franchise specifically. For over a week now have been without any response or evidence of resolution. Each time I call for an update, I am told that "someone will reach out" to me, but that never happens. This place is not worth the risk of shoddy quality work at any cost.

I went to Chapel Hill Tire because my car was leaking transmission fluid. I walked into a clean and…read moreshiny location, which turned out to be the first red flag. instead of looking at just the transmission, they charged me for a "full diagnostic," and then told me that the simple leak fix was going to run an exorbitantly high fee. I went to the another shop, one recommended to me for their integrity, who stated they would look for free and fix whatever they found. Turns out, there was no leak in the first place, and that the dripping had other explanations not requiring any expensive intervention. Chapel Hill Tire has lost my trust. Do not give these fearmongerers and scammers your business. Their shiny new interior is paid for by your dollars, once they scare you into paying for things you don't need. If anything, get a second opinion and a quote from another place.

I wouldn't go to this location. They overcharged me for a tire replacement and alignment. I never…read morereceived the receipt breakdown for the services rendered so I can't even really dispute. Incredibly dishonest service.

I've been taking all of my family vehicles to Petes for over a decade…read more Always honest and helpful. Recommending what to get done, what can wait, and what not to get done. Our cars include a 1995 Corvette, 2018 Jeep Renegade, 2012 GMC Adacia, and a 2016 Ford Escape. Previous cars have included a 1995 Toyota Carola and one or two others I can't recall. I've had everything from standard stuff like oil changes, tires, brakes, as well as more complicated items like ignition coils, OptiSpark, water pumps, etc. Spot on every time. I highly recommend Bryan and Patrick for anything your car may need!

They are so nice first off. Confident they are honest unlike another guy I found on yelp!…read more They have fixed my son's car, who is here temporarily at Duke children's hospital. I wish I could give them 10 stars. Do not hesitate to go there. Car is running like it did years ago. I can't thank them enough.

They quoted to replace the oil pan gasket on my truck for 500$ which was a good price. They figured…read moreout they quoted the job to low with all the parts that had to be removed to do the job. He told me that it wasn't leaking oil. When I got to the shop there was an oil spot under it.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.