Chapman Chevrolet GMC

We ordered a tonneau cover from Truck World. It was ordered, received, installed within a few…read moredays. Perfect transaction and nice folks. If we need something for our truck in the future, this will defiitely be the first place we stop. Great place.

5/5 stars! "I had an…read moreissue with my AMP Research Power Steps and was quoted a 1-6 month wait for a Door Status Module by two other shops. But Truck World Accessories blew me away! Sergio answered the phone, told me to bring it in, and fixed the problem in just 5 minutes! The customer service was top-notch - Sergio and Francisco were friendly, knowledgeable, and made me feel like family. They're the go-to shop for Suspension Work, Tires, Wheels, Off-Road Lights, and all things truck-related. Don't waste your time elsewhere, hit them up! Highly recommend!"

Pep Boys

2.7

(82 reviews)

Helped my best friend and I out with our fender liner. Very professional and kind! Thank you so muchread more

We rolled into town with a problem in our front wheel well. Juan and his team helped get us back…read moreon the road in record time.

O'Reilly Auto Parts

Not a car guy, I was able to purchase what I needed without bias. They also checked my car…read moreelectronically for free. Kudos to Lezley for the great customer service.

Clean place, helpful staff…read more So far so good. The staff seems to be really helpful. They're able to get you what you need in a prompt manner. They seem to really want to help you when you walk in unlike a lot of the other auto parts shops in town. I've made several purchases here and I've been happy with all of them .

AutoZone Auto Parts

2.9

(12 reviews)

Could not get a simple answer from two employees about the huge windshield wippers discount sign in…read morethe front north facing window. Left the store and got a helpful strait answer at Ayto Zone. The employees at Auto Zone are well trained about products and customer service. Thank you, Auto Zone

If you google WORLD CLASS CUSTOMER SERVICE you will undoubtedly see multiple images of CARLOS…read moreMARTINEZ! My wife & I drove from Tucson to Yuma to buy a motorcycle trailer. Immediately we noticed "Sum Ting Wong and Wi Tu Lo" when connecting the trailer to my truck's tow hitch. It was obvious we needed a drawbar with an alternate drop. I asked Carolos Martinez if he could assist and his performance was legendary. He first walked outside with us and sized up the trailer. THEN HE FITTED the suggested drawbar to insure the appropriate fit ALL WITH A SMILE! What really blew us away, was Carlos didn't simply stop at making a product recommendation. He took the lead to help me disconnect the safety chains, and removed the old drawbar himself. Then after installing the new drawbar he took his time, stepping back to view if the trailer sat at the proper attitude. THIS GENTLEMAN WENT ABOVE AND BEYOND! Wow, how do you find customer service like that these days? THANK YOU CARLOS and thank you AutoZone Yuma on S Fourth Avenue for employing such amazing people.

Reliable Auto Parts

3.7

(6 reviews)

These guy is very picky with what you can get, I don't think the service is very good, they need to…read morefire who ever is on customer service, I asked for an engine part and they said they don't wanna ruin the car... I'm pretty sure the car is trashed already, cherry on top; hanged up on me. If the owner of this business reads this you gotta understand you ain't getting many customers cuz of this guy

Every time I've been there the guys at the counter will give you attitude and always drama even…read morefrom the owner (brings his home problems to work )for being a junk yard they are pricey , you will have better luck buying from their competition a couple blocks down the street

O'Reilly Auto Parts

(3 reviews)

Paul was so helpful when I came to the store looking for a specific flywheel bolt .Customer…read moreservice 10/10 friendly , knowledgeable,respectful and patient .

awesome place they are all very helpful n kind. love em will not go any where else to get my…read moreparts!!!!!

Del Sol Auto Parts

4.0

(1 review)

I left Autozone cause they don't have a cashier available so I waited 10minutes. So I left the…read moreproducts in the line of three I was in. Found this place and to my surprise nobody was in there. I think this is a super secret location. Nobody know about. Especially right now that our town is full of visitors.

Alexander Toyota

3.2

(82 reviews)

Service dept scams at their finest. Took my car in for a recall and system update as my remote…read moreconnect - a paid service - was not working on my 2020 RAV4. The lady took my phone and tried to figure out if there was anything wrong with my phone as to why the remote connect was not working. I told her it needed a system update on my car - that's exactly what the customer service with remote connect told me. Later I get a call saying they think they know why it's not working and they need to do a 1hr diagnostic. To which I agreed thinking it was something other than the update that I originally asked for. When they call me to let me know it's done, I go in to get my car and they tell me it's a $200 bill. For what? The lady comes out and says it's for the labor for diagnostic. But then she said that it needed a system update and it cleared everything that was wrong. Well didn't I come in specifically for an update? Like what the hell are you talking about? So they made me pay for one hour of "labor" for them to essentially do what I told them needed to be done. A one hour diagnosis was completely unnecessary. 1) She didn't tell me there was going to be a charge and 2) why wouldn't you do the update first because that's what I went in for? And then if it didn't work run the diagnostic. Scammers.

I recently purchased a brand-new Toyota from Alexander Toyota, and worked with Armando as my…read moresalesman. He was very professional, easy to work with, and got me a great deal. Since then, I've had two oil changes and put about 11,000 miles on the car--I couldn't be happier with it. The service department has been excellent as well. They treat me well, get the service done quickly while I wait, and make the whole experience hassle-free. Highly recommend Alexander Toyota and ask for Armando if you're in the market for a new car.

Fisher Chevrolet-Parts

Very please to do business with this dealership. Jose in parts is AMAZING !!! He stayed in…read morecontact with me , updating every step. I cannot say enough about the support I received.

I went to the Dealer to get my oil changed on my truck. I usually do it myself. But this time i was…read morethinking.. Maybe with the oil change they can look over the engine and its vitals right? so i did just that. Upon arriving i met with a service guy named Hector. Real personable guy. He asked me what i needed. I simply wanted my oil changed. Well he assured me they could handle that. So i waited in thier new cozy building they just built and before i knew it(after a couple commercials on tv) My truck was ready and washed! I wasnt expecting that . he complimented me on keeping up with my truck maintenance. ha ha ha I knew it. I love my truck. But all in all. I had a great time there with Hector and he made me feel good. Ill definately take it back when i need my next oil change..

Plaza Auto Center

1.0

I walked on the lot looking at a 2017 Sierra Denali with 99k miles on it. I asked how much and the…read moresales guy said "it's uh forty" I said what, he said "trucks are expensive" talking to me like I was a kid. The truck is nice but it's eight years old and probably $10000 - $15000 too much. He didn't even act like there was room for negotiation. The salesman said that the cheapest truck they had was a 2014 F-150 for $26000. I know they do sell vehicles but I have to wonder how they stay in business when you are a small used dealer that asks new retail prices for your inventory. As of time and date the economy and new and used car market is a buyers market and I am wondering what is going on with this place. Used car lots, tire shops (llanteras) restaurants and bars are good for certain types of activity and I have to wonder. The truck is nice but you would have to be a fool to pay $12000 - $15000 over market, I don't usually take the time to comment on anything. They have nice vehicles but I don't see how they stay in business. People are tired of being exploited and expected to have a $1000 a month car note on a used vehicle. This is an eight year old truck with damage and the last thing is that they don't have any prices on their vehicles, and not even on their website. A very questionable practice.

My story began on March 27, 22 when I fell victim to an unseen scam perpetrated by Alfredo Bran…read moreIbarra, the finance manager at the dealership. I gave him three thousand dollars as a down payment, but he only recorded that I gave him five hundred. My issue is that the dealership has forced me to wait until Ibarra's case is resolved, along with the other victims. Ibarra is scheduled to go on trial in October of this year. What will happen to the victims?

Discount Tire

4.0

(71 reviews)

We recently moved from Beaufort, South Carolina and after the move to Yuma, a few days in the fires…read morebegan deflating slowly so I figured we had a slow leak. Problem was we couldn't find the problem area. I wasn't sure if discount could work on an enclosed trailer tire and he said he could and to just bring it right over. We had some things to do at Best Buy and dropped the trailer off. The service was fairly quick and took about an hour or so. We picked it up at no charge. We also bought tires from the discount location in S.C. before we left so I'm not sure if that helped but regardless we will be back to this location and def recommend

Employee charged at me when I waited in the wrong area for air check…read more The sign only said to scan to check in. I waited at that sign for a while and started to think "the sign does not say 'wait here' or 'stop' so therefore I pulled behind the car getting the air checked. The employee made the automatic assumption that I was simply behind the other car because of some other reason than the sign not specifically saying "wait here". He told me very violently if I could wait behind the sign and because of the way he said it I told him the sign does NOT say "wait here" or "stop". He said "I can't have you blocking the bays" and I continued to say "the sign should say 'wait here' or 'stop' and he was just like "yeah okay". I was implying that I did not come behind the other car because im a rude bitch that can not wait. But he was treating me like that so I was explaining that there was no way in hell that I knew to wait there. All the sign says is "scan to check in" it does NOT SAY "WAIT HERE". IT does not say it I was there for a while assuming I wait there but when the while went for a long time I decided that maybe I am doing the wrong thing. The sign does not say "wait here" or "stop" customers do NOT specifically know to actually wait there, its only a GUESS to us. And when I told him this, his attitude and the way he spoke to me did NOT change. if your going to CHARGE AT customers that dont wait behind the ambiguous sign by making the correct guess then maybe you should have the sign say "wait here" or "stop" instead of expecting customers to read minds and then getting mad when they dont read minds correctly. He did not at all understand from anyone else's perspective than his own. And even if the sign said "wait here" or "stop" he STILL should not have CHARGED AT MY CAR and spoke to me in an aggressive manner that sounded like he was going to start a fight with me for making a mistake. Whomever was working there yesterday for the air check needs to not treat customers in such a way that is so rude the customer thinks the employee is trying to start a fight. If your employees are going to possibly take it so personally when customers do not wait in the correct area for an air check then this location definitely needs to add to the sign "wait here" or "stop" not just "check in" . Either fire the employee or put the correct words on the sign so that this guy doesn't try to start fights. He literally, his tone and body language was very aggressive and no one should be experiencing that just because of making a misunderstooding, yet its not my fault the sign is completely and totally missing what the aircheck employee is assuming the customer will just magically know. No one told me to wait there or stop, the sign did not specify it at all. Did I really make a mistake or is this location in need of proper communication skills training? Because after I drive to the wrong area, he tells me to go to the sign, I say "it did not say wait there" then he says "you can't block my bays" which is totally understandable and agreeable but I also informed him that "the sign should say "wait here" and he still did not make the connection. The connection he should have made is that after he said "I can't cars blocking the bay" thats even more validity to having the sign say "wait here" - you know so that customers are actually told in the first place to wait there instead of getting charged and yelled at when they dont. His body language was very AGRESSIVE when he CHARGED at my car like he was going to start a fight which clearly signifys he's operating from his amygdala not his pre-frontal cortex which could have been activated by the heat, so either theres something wrong with this employee or the management should not be having them do air checks like the other discount tire about 15 min from this one due to excussive heat. They should be in the shade and given proper hydration maybe to avoid this. Needless to say I left this location because of his attitude.

BMF Garage

4.7

I had a great experience with BMF Garage. Brent worked on my 2010 MINI Cooper S and took care of…read moreseveral major issues, including timing components, oil leaks, and other repairs. From start to finish, Brent was professional, honest, and easy to work with. He specializes in MINI Coopers, which really shows in the quality of his work and attention to detail. He took the time to properly diagnose the problem (including investigating a timing chain noise) and explained everything clearly before doing the work. The repairs were done right, and the car now runs smooth with no more issues. Pricing was fair, turnaround time was solid, and you can tell Brent really cares about doing quality work instead of just rushing through jobs. If you're looking for a reliable shop that knows what they're doing--especially with more complex repairs--I definitely recommend BMF Garage. 5 Stars!

There should be a 10 star rating! Brent is amazing! I cant say enough about his knowledge and…read moreexperience. Brent's communication abilities were outstanding. He even sent a map and estimated time of arrival. He came to my rescue finding several things that needed correcting on my truck. (I wouldn't have had a clue) Especially the burnt wires under my truck. He accomplished everything proffessionally, with explanations so I knew what had happened and the fix. Brent made the most of his time working on my truck. Brent is an A+++ mechanic. My money was very well spent. Very fair pricing for the work he accomplished. I'm so grateful I called him. Thanks tons Brent!!

Yuma Tire

4.8

(8 reviews)

Literally the Best!!!…read more I had gotten a small nail in a tire while traveling through the desert and Yuma Tire saw me immediately and fixed it. Awesome service and awesome staff. Totally highly recommend.

This place looks a little shaky on the outside but don't let it fool you and judge a book by it's…read morecover here. They are reasonably priced, and do quality work quickly. CASH ONLY they don't take credit/debit cards. They deal in used tires but they will mount and balance a new tire if you bring it in

Yuma Auto Rebuilders

4.9

every single thing was repaired well and in good time. All employees and the owner, Laura are…read moreprofessional and attentive. I will definitely recommend them to anyone needing auto repair

We needed the back bumper replaced. My husband backed into a large rock and damaged it. We are so…read morepleased with Yuma Auto Rebuilders. Mireya was so helpful. She took very good care of us. She worked with our insurance company as well. We would recommend Yuma Auto Rebuilders.

Grigg's Auto Body

4.5

(22 reviews)

***Fraudulent unsafe work that resulted in my car getting totaled a year later***…read more February 24, 2025 I got rear ended at a red light on my way to work. The other driver was uninsured. I took my car to a Geico partnered body shop, Grigg's Auto Body, because Geico offers a lifetime warranty if the repairs are not satisfactory. The original estimate was 1-month of work and $6k of damage. I argued with the Geico Adjuster, Rudy, that my car should be totaled because my c-pillar was buckled--indicating extensive damage. I was surprised Geico didn't want to total my car at that time. Once my car was at Grigg's, it went from 1-month repairs to two months and my car still wasn't finished being worked on by Grigg's. I reached the maximum amount that Geico would pay for my rental car so I paid a month out of pocket for my rental car that totaled to $1,300. On April 24, 2025 I told Grigg's and Rudy the adjuster I can't keep paying for the rental car and asked what else needed to be done to my car. Grigg's then said, "oh well it's drivable, we are just missing the Subaru and STI badges on the back." They also installed a not working back up light (some of the LEDs weren't working) and they misplaced a floor mat of mine. So I took pictures of everything reported that to them and Grigg's promised to order those items. However, David at Grigg's tried to argue they don't need to give me a working 4th brake light/reverse light because it was aftermarket and tried to claim that insurance wouldn't cover that when they already installed an aftermarket exhaust that was previously on there. I asked if my car had an alignment done yet and they said no, and stated they would meet me at an alignment shop (Ed Whitehead's was what was suggested by Grigg's) and they would bring a check and pay for it. That never happened. Two more months go by, June 2025, and I reach out asking for those missing items. Grigg's scheduled an appointment with me on June 19th at 9am. I dropped off my car then and six hours later I call back about an update. "Oh I've been trying to call you, my dad ordered the wrong light and we don't have the floor mats yet." Four months of trying to get my car fixed and finished. I called Geico and expressed how upset I was. I threatened a lawyer then and suddenly things were expedited shipping and I asked for photo proof before dropping my car off again. The following week my car mysteriously had zero oil in it which triggered the check engine light and several codes. I got an oil change prior to the accident and regularly check it. It had oil before the accident occurred and my car was only in the hands of Grigg's body shop. I had not taken it to any other shop afterwards at this point. When I brought this to Grigg's attention they only said, "Omgg okay Don't worry good thing you caught it haha." After I put oil in my car it never had another issue since. I do not trust Grigg's Auto Body. On July 1, 2025 Grigg's completed the final missing/broken items, but I refused to let them drive my car to an alignment shop at this point. Fast forward: On November 11, I was driving at night and was passing a tracker trailer when I came upon a huge blown out tire crossing the left lane into the right lane. I swerved left as much as I could without going off the road and it hit my front end cracking the front right bumper. I submitted the claim online and noticed Grigg's was still on Geico's site, but went to with their other partnered body shop called Gerber Collision. Gerber offered to check the work of the old body shop and I agreed because I was unhappy with the trunk bouncing back up when I attempted to close it indicating it wasn't aligned properly and the noise level from the exhaust and rain noise was much louder; almost like there was a hole or something wasn't patched properly. Gerber Collision found fraudulent work done by Grigg's. Grigg's stated in the invoice that they ordered a new metal trunk bed and welded that on. It was still the original damaged one they smoothed out and put bondo over it. Several spots of rusting already occurred and water was standing in the base of my trunk. Gerber Collision also found that Grigg's left a hammer wedged in between metal work under my car. Grigg's only paid for my rental car from April 2025. I still haven't received payment for the newest rental car that I had when Gerber discovered fraudulent and unsafe work done by Grigg's. My car was deemed a total loss by Geico on January 25, 2026 after driving with unsafe work for 10 months. Geico stated Grigg's will be paying them back for the fraudulent work. However, I'm the one who lost my dream car that Subaru does not produce anymore (2020 STI). I was promised a lifetime warranty for the repairs and if the repairs would've been done correctly the first time I would still have my car and not waste money on rental and buying another car.

I was in a front end collision and her insurance recommended Griggs. from my first visit until my…read moreJeep Gladiator was repaired I was very impressed, having owned my own businesses, I could tell these guys were in it for the long run. They did a excellent job repairing my Jeep, and the communication was fantastic. I would recommend Griggs for all of your body shop needs. Thank you to all of the Grigg's team. Greg H

Kaizen Collision Center

4.5

See more unrecommended reviews

We're from out of town and don't know any local body shops so we went with the one with the best…read morereviews. There is a reason they have 5 stars. The process was effortless, the staff was beyond friendly, the communication was second to none with At least biweekly updates until it was completed in just over 2 weeks time. And the work was great (my father did bodywork and worked on cars my whole life so I know poor and good work when I see it) Hopefully I never need their service again but if I do I won't hesitate to take my car to them.

Poor QC and otherwise they tried to correct themselves, but I'm still left with the job unfinishedread more

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K J.

2 years ago

I recently had the pleasure of purchasing my first car, and I owe a huge thanks to J Jimenez for making the experience so memorable. From the very beginning, J was dedicated to understanding my needs and preferences. Although my initial plans were different, he embraced every challenge with enthusiasm and professionalism. J took the time to listen to my circumstances and worked tirelessly to find the perfect vehicle for me. He didn't just show me one option he presented several choices, guiding me through each one with patience and expertise. His knowledge of the cars and the buying process gave me confidence, making it clear that he genuinely cared about helping me find the right fit. What impressed me most was J's unwavering commitment. He faced every obstacle head on and never once gave up on finding the ideal car for me. His belief in the process and in me made a significant difference. Thanks to his dedication, I ended up with a car that I absolutely love, and everyone who sees it is fascinated by it! If you're considering buying a car, I highly recommend working with J Jimenez. His professionalism, kindness, and determination make all the difference. Thank you, J, for turning what could have been a daunting experience into a joyful journey. I am thrilled with my new car, and I couldn't have done it without you! read more

Bradley A.

8 years ago

I bought a Certified Pre-Owned Silverado 2500HD from Fisher Chevrolet several days ago and I would be remiss if I did not give credit where credit is due. My experience was everything I hoped it would be and more. Days after my purchase, there was a minor electrical issue with the towing mirrors on my truck and the staff at Fisher Chevrolet leapt to the rescue without a moment's hesitation and fixed the issue to factory specifications and faster than their initial estimate. Juan, Carlos, and Frank were phenomenal and I could not ask for a better customer service and service team. HOWEVER, the stand out, absolute rock star of my whole experience was my salesman Mike Johnson. Words with which I wish I could express my complete and total satisfaction with Mike simply do not exist so I will simply say this: call Mike for your next Chevy. Mike was courteous, receptive, responsive, accommodating, respectful, professional, and made sure to communicate with me throughout the entire service process. Mike is truly an asset to the Fisher Chevrolet team and I hope he reads this so that I may, again, express my gratitude for his hard work. Thank you, Fisher Chevrolet! I look forward to coming back. read more

Connor J.

1 month ago

I had an outstanding experience working with Armando at Chapman GMC in Yuma. I had been searching for the right Yukon XL Denali for quite some time and had several frustrating experiences with other dealerships along the way. Armando was professional, responsive, and straightforward throughout the entire process. Since I was purchasing the vehicle from Texas, communication was extremely important. Armando answered my questions, provided the information I requested, and helped make the transaction as smooth as possible despite the distance. What stood out most was that I never felt pressured. He was easy to work with, transparent about the vehicle, and followed through on what he said he would do. In today's market, that level of customer service is hard to find. If you're looking for a vehicle and want to work with someone who is honest, professional, and responsive, I highly recommend asking for Armando. Thank you again for helping me find my Yukon XL Denali! read more

Larry L.

2 years ago

Pulled into Chapman Chevrolet Quick Lube to make an appointment for a tire issue. Andrew Delgado greeted me and set me up for my appointment. At my appointment date he greeted me in the service drive went over what the appointment was for and escorted me into the waiting room offered coffee and said he would keep me informed with the status of the tire issue. Within minutes he explained what was causing the issue and we decided to order a new tire. When the tire was delivered Andrew called me and set up an appointment for the very next morning. Again he greeted me in the service drive and assured me it wouldn't take long. Andrew during the entire process was friendly, professional, and informative. I was in and out of there in no time. What a great experience at he dealership and with Andrew. If you are in need of any service at Chapman Chevrolet GMC ask for Andrew Delgado! read more

Richard W.

2 years ago

The folks at Chapman Yuma Chevrolet are World Class all the way. I guess when you believe in your product, and the team, that is the result. I recently purchased a new Chevy Colorado. From the first meeting with Sales Manager, Justin Bomhower, to closing the deal with Jesse in Finance, I couldn't be more pleased. Fair and professional all the way. HONEST and FAIR. The knowledgeable salesman, Mr. David Heras, patiently walked me through the sales process from start to finish and is continuing with nothing less than outstanding "after the sale" customer care. Looking forward to working with them for years to come. Maybe even drive off in a Corvette someday! Thanks, fellas. Keep up the GREAT work. read more

Wendell P.

4 years ago

I have bought dozens of new cars and many used cars over the past 60 years. This car-buying experience was by far the easiest and best of them all. Ryan was superb. His pleasant personality placed me at ease immediately. He understood what I wanted, answered every question professionally with obvious expertise. His explanation of this new EV vehicle's intricacies washed away every concern I had developed researching EV vehicles. His swift and expert processing of the required paperwork removed all the tediousness and made the whole process pleasant. If you are interested in a new vehicle, I can definitely recommend Chapman Chevrolet Buick GMC. Ask for Ryan. You won't be sorry. read more

Penny H.

1 year ago

Adron in lube is the most awesome young man. In today's world where young people seem to be bored with their job or just not interested in customer care this young man goes above and beyond to assist and alleviate stress in a very stressful situation. I can't stress how much I appreciated his help and patience. And Joe in sales made my experience buying a vehicle for the first time very pleasant. Again awesome, helpful, not pushy and very respectful wanting to fulfill my needs not his sale. From lube to sales to finance excellent service. Highly recommend!! read more

Donna T.

4 months ago

I came in for my first service on my new Trax. The service was completed within an hour and the serviceman kept me informed of how everything was going. I also saw that same serviceman help another customer who needed help with all the features in her new car and he immediately took her out to her car and worked with her for some time helping her learn about the features in her new car. I was impressed. read more

Robert B.

6 years ago

At Fisher Chevrolet, Sandra and I were treated very well. Nathan went out of his way to obtain the vehicle we requested. Ryan was great in getting us set up. He made sure all of our questions and concerns were addressed. Saul was very helpful and knowledgeable during the finance portion of our experience. The only reason I cannot give this rating 5 stars is due to the lack of free oil changes offered. read more

Tanya B.

3 years ago

I went in for an oil change on March 24, 2023 my appointment was for 9:am and I was told an hour, and I was done and out by 9:55am thank you very much Hannah in the service department. And has they took care of my car, I was seen by two very nice young men Joe P. and Joe J. whom I believed where amazing and a lot of help with the Advice on my next car purchase with Chapmans .. Buick, GMC, and Chevrolet. read more

Eric W.

7 years ago

As the General Manager of Fisher Chevrolet Buick GMC, I want to say thank you for the reviews that have come in. Of course, we don't like the negative ones, but it is from honest feedback that we can adjust and improve our customer service. We also understand that we will occasionally "drop the ball", but we are committed to "making it right" to the best of our ability when it is all said and done. read more

Arturo P.

3 years ago

Personal were very attentive during the buying process. Given that I live in a different city, Dallan helped me getting most of the purchase by phone and email so that I could go to the dealership and pick my new car in only one visit. Personal still contacts me after purchase for additional promotion on my vehicle. Overall great experience buying here. read more

Brian M.

1 year ago

We have had a couple of our vehicles (Cadillac XT4, Corvette) a few times for service/repair at Chapman Chevrolet and the service we have received has been nothing short of remarkable. Our service writer Juan is phenomenal, he has always kept us updated on our vehicles process. I would not hesitate to utilize this service facility again. read more

Blair C.

3 years ago

The entire team at Chapman are professional, very attentive and courteous. I have had my vehicle in the service department twice and both times that I was there any issues I had were addressed. They even washed my vehicle at no charge. I would highly recommend this dealership from the sales team to the service team. read more

Cassie B.

7 years ago

My husband and I both traded in our vehicles and bought new cars this past weekend from Mike, he is the BEST! He was very professional and he did his research to make sure we had the best cars for our individual needs. He will really put in the extra effort to make sure you are happy with your purchase!!! read more

John G.

2 years ago

I had a serious issue with my AC on my new Sierra X31 and brought it in for service. Jimmy the service advisor had the part replaced and fixed in less than a day! Highly recommend getting your service through Jimmy. He always goes above and beyond and gets me back on the road fast! read more

Bonnie P.

3 years ago

We recommend Joe J J Jimenez salesman. We stopped by to look around and J J found our perfect 2015 Silverado, used Pickup truck. He was polite and courteous. Not pushy. Would always go there and look for J J . Everyone at Chapman was very polite and willing to help. read more

Robert J.

2 years ago

They fixed a brake issue and got my truck back to me the next day despite having to order a part that was originally marked as "back ordered" in the system. They managed to located the part at another dealership a few hours away and went and got the part. read more

Jess S.

2 years ago

A great sales experience. No hassle, not pushy, and everything laid out up front. The sales team worked very hard to get us the best rates and got us in to the vehicle we wanted. By far the best AND fastest vehicle buying experience we've ever had. read more

Taylor S.

2 years ago

Manny was great. Took his time to answer any of my questions and made sure I was getting the most for my trade. Never once felt pressured into anything. Great salesman and took the time to build rapport. Definitely earned a customer for life. read more

Chapman Chevrolet GMC - autorepair - Updated July 2026

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This experience was great, however I'm giving my review for the service manager and Wendy, my…read moreservice advisor. Wendy kept me in the loop with everything going on with my truck. That being said, I am beyond leery of everything to do with Chapman due to the experiences I have had with Chapman Chevrolet. They sold me a known lemon and then flat refused to give me my money back after the truck left me stranded. The manager of the store and sales manager both told me that I should return the truck so they can resell it. Horrible.

Had a recall for my trailer brake modual, which was a back-ordered part. Though frustrating on the…read morewait, it was absolutly no fault of the dealership. We kept in contact, and once the part arrived, the Service Department got me right in! I have always liked this dealership, both sales and service! A HUGE thank you to both Samantha and Shellie for getting my repairs coordinated and done!! These are very, VERY busy people, so please, exercise patience when getting your service needs! They are very thorough and do take the time to communicate with you! Thank you Chapman Dodge for yet another great experience!

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3.5

(35 reviews)

Dealership now called Horne Nissan-Yuma…read more My 5* rating is due to our experience in the last week of the year 2022. We traveled from California to help my parents find a good/safe/reliable vehicle. We arrived late but a very kind young man came out to answer our questions without making us feel rushed because they were getting ready to close. This salespersons name is Juan Diosdado. He 100% understood what I was looking for in regards to a vehicle for my elderly parents. He right away calmed my fears and showed me what might be the best fit for everything they were requesting. The process went smoothly all the way up to the signing. I would recommend you all go in and ask for Juan Diosdado. We could not be happier with his treatment of my elderly parents. The respect and kindness he showed them is how I wish they'd be treated every day-every where. Thank you Juan for all your patience and kindness. I will continue to send people your way.

I am updating my review to 5 stars based on how this issue was ultimately handled…read more I originally brought my 2017 Nissan Titan XD in on December 2, 2025, for a recall repair that was expected to take about four hours. During that visit, a new warning appeared immediately after the recall work was completed. The truck had no prior engine warnings during my four years of ownership. The diagnostic code that surfaced was P008B-00 (Low Pressure Fuel System Pressure Too High), which appeared only after the recall service and left me without my daily driver for several days. I initially worked with a service advisor, and while the situation was frustrating at the time, the turning point came when I spoke directly with Lisa, the Service Director, on the morning of 12/12/25 when I picked up my truck. Lisa went above and beyond to ensure she exceeded my expectations. She listened carefully, understood my perspective, and treated the issue with professionalism, urgency, and genuine care. Most importantly, she owned the experience from the customer's point of view, made things more than right, and ensured my truck was fully resolved and running perfectly. Leaders like Lisa are hard to find in the automotive service industry. She set the standard for what authentic customer service and accountability should look like. With her leadership in place, I am confident customers will be taken care of the right way. Thank you, Lisa, for restoring my confidence and closing this out the right way.

Bill Alexander Ford Lincoln

3.5

(58 reviews)

This is an anti thief device, disconnect the battery and wait a few minutes for the computer to…read morereset then reconnect. FIXED cost $0.00 30 years experience and didn't know this. BS just wanted to incure outrageous bill. Take advantage of a woman. DONT trust them.

UPDATED September 18th 2025 - Never got offered a loaner. Yes, I asked. Truck is finished. Turns…read moreout Ford finally did the right thing and issued a general recall on the AC for those trucks that came out of the Kentucky plant that are failing left and right. Mine would have been covered under warranty anyway, but the service writer said there was an actual recall on it. I'll look it up of course. GRUDGINGLY - I am updating the service department to 4 stars. Grudgingly. I got my truck fixed a couple days faster than I expected (was without it almost two weeks), but I DID NOT get the same service as other Ford customers. The dealership over all is still at best a 3. The tires looked extra black when they brought it out to me. I thought, "Cool they washed it." NO THEY DID NOT. For some reason they oiled the sides of my tires. Hours later they looked the same, and when I brushed my hand over it I drew back with an oil residue on my fingers. Like I said I only upgraded them grudgingly. UPDATED Sept 10th 2025 - No news. No loaner. No star. UPDATED September 9th 2025 - I'm not ready to give them back a star just yet, but I feel a little better today after finally speaking with the service writer. This is one of the trucks that came out of the Kentuckey truck plant with a bad AC compressor. They are replacing it. They also said, they are going to try to get me a loaner vehicle by tomorrow. I did have a conversation with Ford at a higher level just trying to ask when I would hear something about my truck. I expect they may have got some word of that. I won't read to much into it, but my AC compressor and a lot of other AC parts will get replaced under warranty. Original September 8th 2025 - So far still just three stars, but I am still open for upgrading them. BACKGROUND: I just had the first oil change (3500 miles elsewhere) last week, but the first recommended dealer service at 10,000 miles isn't due yet. The air conditioning is failing. It just stops periodically. It's gotten worse over the last week, and I tested it today in my driveway. After 20 minutes in the driveway it never started blowing cold air, so I headed for the dealership. Of course on the way to the dealership it started working again. I stood there at the counter for a few minutes with no other customers waiting while four (4) service writers did other things. One was on the phone, 2 ignored me, and finally a 3rd asked if he could help. He listened and asked me to leave the truck, so maybe he believed me. Maybe they won't just start it up feel cold air, and call me to come get my truck claiming there is nothing wrong with it. I expected a loaner. None available. I was surprised because everybody I've spoken with who dropped off a warranty repair truck there said they got a loaner. I guess my surprise showed because the service writer stopped whatever he started to stay and started telling me how they haven't had any loaners available for a week. If that's true it should tell you how many Fords trucks are in for warranty repairs. So far nothing that would make me downgrade my opinion of the dealership, but nothing to make me upgrade it either. I'm open to being pleasantly surprised, but I left kinda wishing I'd taken a day off and driven to Buckeye or Phoenix with or without air conditioning. We shall see how it goes. I'll be honest. If they fix the problem without petty (or major) issues I'll upgrade them a star, but I don't think I can upgrade them two stars as things are.

Alexander Ford Service Center

3.2

(35 reviews)

Thank you Mike, from Alexander Towing for helping us during our little roadside adventure. Our new…read moreto us car ran out of gas on the freeway. Yes, low fuel light came on, thought we had a couple of gallons left to make gas station 10 miles away, note to self nope it was empty at that point car stopped. Contacted our insurance company & they dispatched Alexander Towing. Within an hour we were back on the road. Excellent customer service & thanks to our insurance an excellent value (fuel cost only $10 for 2 gallons) Thanks again Mike.

My wife and I had a very good experience recently with Alexander Ford in Yuma. Our 2025 RV van…read more(2024 Ford Transit chassis) needed its first oil change when the note about it popped up on the dash on our way from San Diego to Yuma. We visited the Service Department and got scheduled for on- site service where we were staying in Yuma the next day! Great, thorough service and at very good price to boot. Courteous service advisors at the dealership and mechanics at site of service. Since we visit Yuma and AZ a lot, Alexander Ford will be our service department as long as we have our class B RV (van), which is exactly the same as any other high-end Ford Transit chasiss. An excellent job by all the service guys we dealt with which made our stay in AZ State Parks great as usual! Mike H.-T., San Diego.

Sam Day Auto Sales

Gave me credit no problem .just a little down. Waved the late fees when I called to let them know I…read morewas going to be late. Went to auction to find a car I was looking for .they tentatively took care of everything I needed .Had mechanic to look at my car when a issue needed to be addressed.i would get more cars from sam day .thank you for your service.

Great service Very Honest Sam work hard at getting me into the car I wanted. The guys that work in…read moreback where very helpful explaining things to me about car. They made sure everything was working and tiers had right amount of air before I drove off lot

Sebastian Mobile Auto Repair

4.2

(10 reviews)

This shop went above and beyond for our service. We absolutely recommend them for any type of…read morerepair or maintenance. Service done January 2026

After taking my car for a diagnostic at the Kia dealership, I took my car to get the cv axle…read morereplaced which was exactly what was stated that I needed to get fixed, I took it to Sebastian mobile auto repair for it to come out worse than it was before. My car is wobbling and feeling like the bolts are about to come off, they used the cheapest Duralast after market cv axle they could get , which I don't even believe they put a new part on my car. I went it with a problem and came out with an even worse problem. DO NOT BRING YOUR CAR HERE. They told me there was nothing they could do as I was the one who requested the part. I asked if they detected anything else wrong with the car they said no that it was in fact the cv axle. I believe they did a hack job, and it had never even been fixed. BAD BUSINESS DO NOT BRING YOUR CAR HERE !!!!

BMF Garage

4.7