So thankful for this amazing dentist office! They take our insurance, which has been very difficult to find. Dr. Lee is caring and considerate of what my kids need. Love our receptionist, she is on top of it, and welcomes us with her friendly smile every time! read more

Dr. Lee has been taking care of my 85+ year-old aunt and has been nothing but gentle, thorough and professional. Without a doubt, his extensive knowledge about gum disease and enamel care has helped my aunt immensely, and because of Dr. Lee, she has been able to enjoy eating late in her life. His entire staff has been nothing but kind and efficient, never missing an opportunity to ensure that her well-being every time she arrives for her cleanings and check-ups are 100% accurate and wonderful. I highly recommend Dr. Lee for anyone who wants an honest, non-greedy and highly skilled dentist for you or your family. read more

Ok ok . In response to the poorly written one star review. Do you not have patience? A computer malfunction is out of anybody's control . Anyways ! Doctor Lee has been seeing me for years . I'm talking a decade now . I hated the dentist before going to dr lee . I had a rough case with my teeth when I was younger due to family/personal reasons but he made my teeth perfect again . He is kind , empathetic and truly cares about his patients and his work . His receptionist Christy is amazing . She's very fun , very cheery and is so welcoming to everyone. Also shout out to Debbie even though she's not there anymore . She deserves some recognition . I will continue to go here . And thank you Dr lee for fixing my smile . read more

I chose this clinic using my Veteran community care option. Everything went well until I actually showed up to the clinic. First, they say they're getting the room ready. Next, they say the system is down and has been down since lunch. This means that they have to wait for the patient, who was late to their appointment, must complete their visit before they can attend to me. 30min a later, I decided to call it a day. This clinic prioritized getting more patients in than patient satisfaction. They knew I was a new patient and they would need to use the only computer working to assist me. Instead of charging the other patient a missed appointment fee and rescheduling them they decided to take them and make me waste my time. Very unprofessional. Immediately called the VA community care and explained all of this. Literally just happened moments ago. read more

My dad, my brother and his family and my family and I have all been patients of Dr. Lee. He's gentle, straightforward, and talented in what he does. His office staff are excellent from the front desk to the dental hygienists. At this point I'd call them friends. I've been with this practice for close to ten years now and am SO thankful for their care. read more

I need to share my poor experience with the staff at Dr Lee's office. My fiancée and I were happy patients but that was the past and this is now, former patients. I called Dr Lee's office approximately 4pm on Thursday February 4th and talked to Kay for over 5 minutes. I told her at the time that my insurance has changed and gave her details and would email a copy of my card to her after my call. She said "no problem" and we booked our appointments for us back-to-back for Wednesday afternoon February 10th. We have always been booked back-to-back. Between those two dates I received not one but two separate text reminders confirming my appointment and nothing confirming my fiancée's appointment, text or email. Then this afternoon, I received three calls, two voicemails, a text and an email stating that they do not accept my insurance with zero apologies. Overkill? Absolutely! Someone has too much free time. They even had the nerve to try and confirm my fiancée after canceling mine. We have never booked appointments individually. Why did it take so long to let me know? 5 days! Yes there is a weekend in between and they are closed on Fridays but this is not acceptable. If this is how they treat current patients, I would hate to see how they deal with new patients. This would not have happened with Kristie in the office. read more

Dr Lee is very Professional and caring. Kristie runs the office like a well oiled machine. But the real reason I love Dr Lees office is "DEBBIE" Her Beauty and kindness rocks my world, And she is a true professional. Book your appointment today. read more

Phenomenal experience at this dentist. Even scheduling my first appointment, the receptionist was friendly and incredibly helpful. When it came time to visit I was treated with the same excellent customer service that I had received on the phone from every person in the office. The xrays were thorough, and the time in explaining my xrays and the cleaning done by Dr. Lee was amazing. This was such a pleasant experience compared to some other dentists I have seen that I am actually looking forward to my next cleaning in 6 months. Highly recommend! read more

Once again, very well taken care of by Dr. Lee. Went in for a deep-cleaning which I felt he was thorough & gentle. While he has my hood up he found an old fractured Mercury based filling. He drilled it out, cleaned it all up & installed an enamel filling that looks like a real tooth without the ugly mercury. He's great & I'd absolutely recommend him to anyone. read more

Can't recommend. Did not have a good experience here. I lost a piece of a filling while flossing. I was told I needed a crown for the tooth. I had a deep cleaning done, full mouth x-rays and a filling on a different tooth. During the filling procedure an instrument was pinching my tongue and was quite painful. It caused an abrasion and hurt for a week afterwards. I have since been able to have a filling done on the tooth I originally went in to have repaired. read more

Dr. Lee and his staff are wonderful. My family and I have been visiting his office for a few years and each visit has been a good experience. I have a hectic schedule and their extended hours on Monday's works out perfect. The hygienists and Dr. Lee are Very informative and accommodating. Soon as my daughter's adult teeth are in, we will have Dr. Lee place her braces. read more

I've been going to Dr. Lee for about 2 years now, and my wife has been going to him for many years. I'ts honestly hard finding doctors that you like as a person, not just as a medical physician. Dr. Lee is professional and very kind, along with ALL of his staff. Everyone greets you with a smile and cares about you! Thank you Dr. Lee for helping me find a Dentist that I can take my kids to someday! - John & Mia DeMarzo read more

October 15, 2019 If you're searching for a dentist, look no further than Dr. Charles Lee. His professionalism and expertise are unquestionable. He has taken care of my dental needs for several years, and I trust and appreciate his skill and sincerity. I can count on Dr. Lee's straightforwardness to manage my teeth to keep them at their best. His office staff, Christy and Debbie, greets me with a smile, are equally professional in their manner, and make my visit to the office a pleasant experience. Dr. Lee, thank you for making my teeth one less thing for me to worry about. read more

Dr Lee and the entire staff are nothing less than excellent. When you walk into the office, its like coming home!

After not visiting the dentist in years out of fear and anxiety, I finally made an appointment with Dr. Lee. I'm super lucky to have made my first appointment here, both Dr. Lee and his staff were really kind and helpful in easing my nerves and keeping me comfortable. All 3 appointments were quick and easy. Office is very welcoming and the receptionist is SO cute and bubbly! Thank you to all of the staff that work here! read more

I usually have nitrous oxide for all dental work. I was really nervous because Dr Lee doesn't use it. They helped calm my nerves. The appointments were quick and I love the results. Especially my front tooth. read more

I'm one of those people who gets super anxious about anything having to do with my mouth or dentists, but from the moment you walk into Dr Lee's office you feel comfortable and well taken care of. I was given a treatment plan with everything explained before hand and the costs for everything, what my insurance did and did not cover, so no surprises or hidden costs. Christy and Debbie always have a smile for you and they're just all around sweethearts. I never feel judged and even the most "painful" of procedures are handled with the utmost skill and care. I recommend Dr Lee to EVERYONE and I've had multiple friends who have gone in to see him and have heard nothing but praise from them as well. No one likes going to the dentist but everyone in that office makes it as smooth and enjoyable as possible. read more

After nearly getting tricked by Marlene Thompson at El Norte dental for 15 non existent cavities, I finally found a dentist with integrity. For far too long I subjected myself to uncomfortable & even painful dental experiences. To many people, myself included, avoid dental exams for those very reasons. It's unfortunate that finding a trustworthy dentist is as difficult as finding an honest mechanic. Well look no further than Dr. Lee & his friendly staff. I felt absolutely no discomfort during treatments & am relieved to have finally found an knowledgeable dentist who also accepts denti-cal (another obstacle conquered). Customer for life. read more

Going to the dentist is never going to be something I look forward to. However, I don't dread it. That's largely because a trip to Dr Lee's office is a pleasant experience. The staff is friendly and professional. They're timely (no waiting) but not in a hurry. It's a relaxed environment for patients and staff. Additionally, Everyone anticipates the possibility of pain on a visit, but their staff goes above and beyond to make sure it's minimized. Lastly, I appreciate a dentist that is not looking to generate business with procedures that aren't necessary or can be prevented by cautions and/or recommendations. read more

I've been coming to see Dr. Lee for a while now and he and his team are wonderful! I've always had bad anxiety and a few bad experiences with dentists, and have never felt that way here. Both Dr. Lee and his staff are so nice and accommodating. Highly recommend! read more

Always a quick and super easy experience with these guys! They have been great working with my family regardless of the hassles we've been dealing with regarding our insurance. I highly recommend scheduling your next appointment here! read more

Dr Lee is amazing!!!!! He is very thorough and very gentle. The whole office is very friendly. I am so happy that I chose this office to fix my teeth. I hadn't been to the dentist in over 10 years and wouldn't have put it off that long if I knew how easy this whole process was. The office feels like family and I am blessed to have found Dr Lee. read more

Dr. Lee and his staff are incredibly professional, thorough and courteous. I'm a new patient there and have been treated amazingly well upon each visit. Dr. Lee takes the time to explain and give solutions to any issues that arise. I'd highly recommend his service for your dental needs! read more

The first day I walked in the office I did not know what to expect but I was pleasantly surprised The Front desk reception was great very welcoming and helpful and kept a nice smile. Well Today was my first appointment for my procedure which was a Root Canal with Doctor Charles Lee, I was very nervous and had been thinking about it all day just knowing for what's about to happen and all the pain I was going to be going through. I have had Root Canals done in the past and they were the WORST (the pain was horrible). Dr Charles and his Beautiful Assistant went to work right away. They both talked to me about my family probably to relax me and try to take my mind of what was about to happen. A few minutes in I was waiting for the horrible pain to start but never did. I had my procedure done with no pain what so ever. I couldn't believe it when they told me they were done. This was the BEST Root Canal I have ever had. Dr. Charles is my New Dentist!! I definitely recommend Dr. Charles Lee to Everyone. I guarantee you will not be disappointed. If I could give him and his Wonderful staff a 10 Stars I would. Thank you very much Dr. Charles and see you next week. Patricia Garcia read more

My husband and I have been patients for several years. We have always had a wonderful experience. Kristie is amazing and makes you feel that you are an old friend when you walk in. Everyone in the office is very friendly and knowledgeable. Dr. Lee will patiently explain everything and answer all of the questions you may have. He is a great dentist. Jerry C and Harry H read more

I went to Dr. Lee needing a root canal. The estimate was $2269.00 which was more than I had ever paid before. After installing the crown he cleaned my teeth. The final charge ended up over $3000.00. I got a Dental Discount Plan which covered about $400.00. I still ended up paying over $2700.00. I had signed an agreement for the $2269.00 but there was no mention of the charge for the cleaning. I had agreed on the $2269, but an extra $1000.00 for a cleaning? I feel Dr. Lee's charges are outrageous and not clarified before the work is done. BE CAREFUL! read more

Dr Lee has great expertise and is very patient with me. Every session is as easy as a nap.

Dr. Lee and his staff are the best. I called them when I needed a dentist and didn't really know where to go. I had a sore tooth and the nice lady at the front desk was able to squeeze me in right away - even with my busy schedule. Dr. Lee has a great bedside manner and I would recommend him to anyone. I often feel like medical professionals take advantage of my pocket book - not the case here at all. No unnecessary procedures! read more

It used to be that going to the dentist involved too much time, feelings of guilt and often a sore jaw from having to hold my mouth open far too long. There has been none of that for me at Dr. Lee's. The staff is friendly (and attractive). Dr. Lee works fast and is on time. Of course, I always set appointments for 8 a.m. because I really don't have much patience. That being said, I recommend Dr. Lee. read more

I was recommended to Dr Lee and have not regretted my decision to go to him for my dental care. The staff is helpful and friendly. They work with you instead of against you to manage your treatment plan. All treatments are explained in great detail. Cost is explained to you as far as what is covered and what your out of pocket cost will be. They don't try to sales pitch you with treatment you don't feel you need. I am able to postpone treatments without being made to feel as though it's the worst decision of my life regarding my teeth. They even recommend waiting till the new year when insurance coverage renews, allowing for insurance coverage to take over and less for me to pay. I'm definitely going to keep going to Dr. Lee and telling my family to go there. read more

Ive been going to Dr. Lee for some very long overdue dental work ( havent been to the dentist in years ) my mouth was a mess but Dr. Lee took care of it with no pain ( that was one of the reasons i kept coning back . ) plus his staff is wonderful from the moment you walk in until your walking out the door .. Jason Sullivan read more

Dr. Lee is WONDERFUL!! Kristie greets you as soon as you walk in with a smile and is genuinely glad to see you. Everyone in his office is friendly and does an excellent job! They treat you like family and Dr. Lee is very gentle. When I get my teeth cleaned by DeeDee, I watch a DVD about the ocean and it takes my mind off what's going on in my mouth. Never a bad experience :) read more

I can truly say that Dr. Lee truly cares about his patients and loves what he does. While waiting for the anesthesia to kick in, we had a little talk about how the current building use to look and I can say this place looks amazing. But we cannot go based on looks right? The staff at Dr. Lee's office is amazing every time I go I honestly feel as if I was at home. They are always looking for any way to accommodate their patients and will go above and beyond to make sure your expectations are met. I recommend Dr. Lee to anyone that is looking for a professional, caring, and trustworthy dentist. Luis Bolanos read more

I needed a root canal while being pregnant. My regular dentist gave me a list of referrals and Dr. Lee had a lot of good reviews so I gave them a call. The very first thing I asked the receptionist was if the dentist would do a root canal on a pregnant woman. A lot of places won't do it. She let me know I would need authorization from my doctor, which I already had. So I scheduled an appt a week out. The day before my appointment, receptionist calls again to make sure I have my authorization from my doctor. Again, let her know I had it. The next morning I get to my appointment 30 minutes early as advised, fill out paperwork, give the receptionist my dental records and authorization. I get called into the exam room and the dentist comes in, very cold bedside manner right away. Asks me what tooth hurts, because he hasn't bothered looking at the records yet. He then shoots cold air on it which makes me jump from pain. And then proceeds to tell me he doesn't do root canals on pregnant women, but he would do the work after I had my baby. I would've gladly understood that if I would've been told that on the phone the very first day I called. I wouldn't have wasted my time or had my husband take the day off of work to watch our two year old. So while I'm stuck here with a painful tooth, wasted fuel driving there and back, two hours out of my day, and my husband wasting a vacation day, Dr. Lee is collecting an office visit from my insurance for doing nothing at all but shooting cold air on my tooth. What a joke! The receptionist and dentist assistant were both very nice and welcoming- which is why I was appalled by the way the dentist treated me. read more

I know a lot of people might be apprehensive about finding a quality dentist that takes a specific insurance including "medical/dentical." My wife and I are both in the medical field and very selective about the quality of our health/dental care. We went to several dentists who provide services to denti-cal/medical patients till we found Dr. Lee's office. We believe he is the best dentist caring for medi-cal patients in the Escondido area. We've stayed with him for the past 2 years and he has provided nothing but quality dental care. Honest, upfront, tells you what you need to know, and does his job efficiently. The staff are also very kind and really get you taken care of. read more

I am very fortunate to have found Dr Lee and his kind staff!! I had not been to a dentist in.......a while because I have had some awful experiences that made me not want to go back to a dentist. Dr Lee is very gentle and is very informative. I needed to get some root canals but I did not feel a thing which is amazing. The staff makes you feel comfortable and are full of sunshine. If you are worried about seeing a dentist definitely see this dentist, I'm Glad I did!! He tries to save and fix teeth not pull them all out. read more

As a young adult, I have been to several dentists growing up. I can honestly say my first visit with Dr. Lee and his staff was the best experience i have ever received at a dental office. Everyone was so kind and offered plenty of help to any questions I had. You can tell they are all honest and genuine people that really care about helping with your dental needs. Going to the dentist is not the most exciting thing in the world, but I am so happy to have taken the recommendation I received and came here. All around good experience. read more

Everyone in the office is very friendly and helpful. Dr Lee and his assistant did a good job with my xrays, exam and cleaning. I really liked that he thoroughly explained things that needed to be done and was able to answer all of my questions, which made me comfortable with making decisions. I'm glad I picked a welcoming dentist office. read more

I have not been to the Dentist in a while and Dr. Lee and his staff made me feel very comfortable. Everyone is very friendly and knowledgeable. Appointments are very flexible and the receptionist will call or send you a text if there is an opening for an earlier time. Dr. Lee made great recommendation and I am on track to have healthier teeth and gums! read more

My experience started last Oct when I went in for a cleaning and was told that I needed two old fillings replaced. Made an app't and was told both could be done in an hour so I took an 8:00 time. I deliver meals so had to be out be 9:30 but was told that I'd be out by 9 and have both done. I went and he started. Didn't get out til 9:30 and still didn't have any fillings.Then told me I had to have a root canal and crown but I'd have to make another app't. Did that and went back again for the RC. When that was done and I started to get up I looked down and he had slopped bleach from the RC on my shorts and I had a dime size and several spatters of bleach on my navy blue shorts - completely ruined them.He put in a temp filling because my insurance had run out and told to come back the first of the year.After 5 that evening he called and said he had forgotten to give me a perscription for an antibiotic. Said he would call it in and I told him where to call. He then asked me to look up the phone number for him which I did. Then had to make another trip to town to get it.He also said to go buy new shorts and give him the bill. No shorts left on sale racks and spent about 4 hours on the internet trying to find something to no avail so I called and told them to put a credit on my account. Went back the first of the year for the crown but found out that he had to do more before I could get it. so got a temp. When I finally got my perm crown The gal took off my temp but she pushed, pulled tugged and finally it came off - in pieces. He came in and looked and asked if she had taken it off. Yes, where is it - right here in pieces - he said let me look at it, She had also knocked off another piece of my tooth. He then told her not to take off any more temp crowns unless he was there. Then I got a bill for all the work before I even got my crown.I asked where the credit was and they didn't know - had forgotten all about it. Paid my bill but I am really unhappy with him and most of the office. To anyone looking for a dentist, look at what I went through and I still don't have my second filling. read more