STAY FAR AWAY, DON'T RISK YOUR MONEY ON THIS PLACE!!…read more I don't know how this location has higher reviews than the rest, but the other 2-star review averages on other pages are probably more accurate. Incompetent, overpriced, gross experience. Unprofessional technician came to "help" me program a new smart key for my car. His van had clearly been in an accident, and even standing outside the van the smell of cigarette smoke was overwhelming. 2 hours in, he left me with a key that didn't even work fully. Paid over $700 for that key, the genuine key from my dealership, with THE CORRECT programming for a key that actually worked was $500. They wouldn't issue a refund. Terrible company.

I was in a jam. My purse was stolen with my only set of car keys…read moreI called sure lock and keys, and the person that answered the phone answered my questions and told me that tom would be getting in touch with me, which he did. Tom was on time, patiently understanding my frustration with the situation. Within no time he was able to make a key from my car I not only he kept his number but when you I was telling you people about the service and how pleased I was with the gentleman that they sent over, they asked me for the name of the company since they need a good locksmith, in case of an emergency. Tom was very polite and professional, and I felt safe with him. Late at night. I hope I am never in this position again. But if I am, I know what I will be doing. I will be calling safe lock and key. :-)

I am a fan of the local small businesses. Especially one like this style that may be extinct due to…read morethe corporate mega do-it-yourself stores. However, a quality locksmith is vital when you need it. Like a heart surgeon or Long Snapper... I have been here a few times for simple key cuts. I have not needed any upgrades to home or emergency services so I can not speak to that. I am appreciative of the simple and specific services this small business provides!

i don't recommend doing business with Greenwich Lock and Door…read more GLD (Andrew) was changing the locks on my neighbors new house when i had a problem w/ my garage door. he fixed it w/ ease so thankful for that but their labor rate ($150) was more expensive than the local competition ($85) but figured getting the job fixed in a timely manner was important. a few months later garage door wasn't working again so had GLD (Andrew) assess the problemn. he said that the trolley assembly unit was damaged and needed to be replaced. since this is the 3rd replacement in the past 5 years i suspect something else might be causing the damage (ie tension on the springs, alignment of rail,etc) but left it up to Andrew to fix the problem and give his recommendation. part was replaced but GLD (Andrew) determined all other moving and stationary parts were working fine on the Liftmaster garage door system. i called Liftmaster to inquire about this issue because i wasn't satisfied w/ GLD's explanation. Liftmaster didn't think it's due to a defective part since all 3 trolley assembly units are damaged in the exact same place. as a courtesy they sent me a trolley assembly (no cost) to me to pass along to GLD. since it's after the service was completed i called GLD and asked if they could take the part and then credit me the cost of the assembly $24.68 off the $202.12 invoice. the field rep (Andrew) called me the next day and insulted me and accused me of 'Stiffing him". I tried to explain to him that i never said i wouldn't pay fully for the part and service (which i have since done) but that i was merely suggesting; would he be able to credit for the part. incidently while Andrew was accusing me the field rep from Lifetime Garage Doors was standing next to me. I had called them to get their opinion of my problem. This rep saw that the rail is warped and thats why the trolley assembly unit keeps getting damaged in the same spot. Hence, he concurred with Liftmaster that some other part was causing the trolley to repeatedly get damaged. bottom line is i'm giving GLD a poor rating for how i was treated. I have since paid in full the bill Andrew issued but for him to accuse me of stiffing me and then insulting me was unnecessary. saying to this field rep from Lifetime Garage, " you'd better run for the hills because she'll stiff you too" is a poor business decision. if you choose GLD, Good luck and hope Andrew learns not to treat the customer with such disrespect.

Tom is an awesome locksmith! My previous appt dragged on so was running late but Tom was…read moreaccommodative. Polite, professional and efficient, period!

Tom is terrific. Extremely competent and responsive. I had a problem with my safe. Another…read morelocksmith said there was nothing to be done but drill it open (and thereby destroy it and necessitate purchasing a new one ). Tom knew right away that the safe could be fixed without much difficulty. He first replaced my control pad. That seemed to be working. But a few weeks later and on a day that my husband was leaving for a biz trip abroad, the safe didn't open. It was a Saturday and I was panicked. Tom responded immediately and was at our home within 20 minutes (he happened to be on a job nearby). He replaced my whole lock and waived the service charge for the visit (since he had come the first time and the first solution didn't work). I thought this was very honest and fair of him (especially since the emergency visit was on a Saturday). In short, he provided excellent service with great value.

So responsive! Offered options! Scheduled quickly! Arrived…read moretimely! Did great work efficiently! Use Slocum's Locksmiths!

Hello Neighbors,…read more Huge shout out to Pat from Slocum's Lock and Key in Stamford CT! He helped me out with a brand new knob and lock from Rejuvenation that broke and Rejuvenation customer support wouldn't help us. He is an expert in lock repair, installation, emergency lockouts, and anything lock related including re-keying and antique furniture locks and key extractions! http://stamfordemergencylocksmith.com Value is immeasurable when the job is done so perfectly and efficiently! The price was excellent and fair.

Called because of a sticking deadbolt on our front door. Although they were busy on the weekend,…read morethey came on Monday. The locksmith/owner took the lock and deadbolt apart and then reassembled it and checked the jam where the deadbolt sits when locked / he readjusted the jam. Tested the key himself and then had me test the mechanism inside my home and using a key outdoors. He also Tighten the screws to the front door to assure a Perfect smooth operation. Charged slight labor charge and a flat service charge for his distance travelled from Elmsford. Recommended.

Fast response and resolution on lockout situation and pricing was reasonable. Will definitely use…read moreagain.

Awesome experience, and Jim is an angel!! He came out right away to fix my lock, so professional,…read morewell versed, just a wonderful guy and an amazing company. Thank you so much for all of your help!! And they're not pricey either. Thanks again.. check them out, you won't be disappointed.

Family owned and operated and professional as they come, prompt courteous and even fun to work…read morewith. Jim came out and helped change out some locks for us and we were impressed that he is so well versed and took the time to make sure everything was meeting our expectations. I highly recommend!

Leo was amazing we have wanted to get a certain lock fixed for a long time and everyone said we…read morewould need a new door We'll Leon was able to fix it beautifully He came on time and was very polite

Literally the only locksmith I would ever call! Leo is an Angel on earth. Quick, efficient, and…read morepriced right! I called several places before finding him, and thank God I found him! Amazing knowledgeable service! 10/10

Called to inquire about installing a safe. I was told they cannot get into a safe without…read moredestroying the mechanism. I said, you're not listening to me, I want a safe installed. She said I heard you and hung up. Subsequent callback and she just hung up on me again. I don't even think this is a real local business. Buyer beware.

I called a local number and was told a locksmith would come right away. A "1-800" locksmith then…read morecalled and informed me he actually couldn't come until 4 hours later at 1 pm. I agreed and rearranged my day. At 1:18 he called to inform me he will be there soon because he was running 25 minutes late. He actually showed up shortly after 2. The problem was a key stuck in the lock. He takes a look and quotes $179. I was in disbelief so he asked me what I would like to pay and perhaps his manager will approve. He returns and informs me they will accept my price. He proceeds to fix my lock in literally less than 2 minutes (I actually timed him) and takes my still ridiculously high offer. I'm convinced the locksmith was completely aware that it was only a 2 minute job, preyed on me and scammed me for as much money as possible.

He came by 30 minutes after I called, and quickly got us squared away with a lock replacement…read more Fantastic service. Thank you!

I got my small business installed with all high security keys…read more 5 doors. Service was professional and quick. Highly recommend.