Our first visit for lunch. Large off-street parking lot, which made it easy. The dining area was clean, and the two guys working were friendly and got our food out quickly. My wife ordered a regular Chicken California combo ($16.50), and I tried the large Old School Steak combo ($23.65). Maybe a little pricy, but both sandwiches were generously filled and quite tasty, and the French fries were served hot and crispy. Soda fountain drinks with Coca Cola products, as well as a fresh brewed tea dispenser. We both enjoyed it and since it's not too far away, I'm sure we'll be back for another work-day lunch. read more

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There was a coupon on the back of my Stater Bros. receipt for this place. It was buy any regular sandwich get a free drink and fries. I was not disappointed with the Philly cheesesteak, fries, and Diet Coke. What a great deal at about $13. As you walk, in you order at the counter so service was decent. Only two employees were working and they seem to handle the 3 to 4 customers that were inside. The Phillie cheesecake was delicious, next time, however I will order it without lettuce and tomato. I feel like they wilted in the heat of the cheesesteak. All in all a decent cheesesteak at a inexpensive price. Plenty of parking in the parking lot however they do need to clean up their side of the parking lot. read more

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Came in to grab a tissue from the bathroom, the worker at the front proceeded to shake the door knob and force himself into the bathroom to tell me to leave. Was simply just trying to get a napkin from the bathroom to clean my car which I told him when I came in the store. Very unprofessional and unacceptable behavior from a store employee. The gentleman had a Long beard in case anyone is wondering. read more

Customer service was decent, and the food was quite good. The establishment was well-maintained, and the combo meal was reasonably priced. I also liked that the packaging was cute. read more

Charleys Cheesesteaks - Cute packaging - Cheesesteaks Near Me - Covina, California

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Food made to order very nice and clean the service is quick and fast the environment is good nice place too bring your family for a nice set down read more

I love this place. When I'm in the mood for a good cheesesteak. This is the spot. Love the fries and now that they added wings to combine with your meal, It's just the icing on the cake. read more

5 stars from me. Place was clean and no line. Food came out very fast and was absolutely fantastic. I had their new parmesan peppercorn cheesesteak and it was YUM! . It was a tad bit warm in there but hey cant win'em all. Regardless, this place was fine just come get yo food ya'll read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Covina, California

I love cheesesteaks (see my reviews in Philadelphia) and was stoked when I saw this place. I had an Old School which is meat, Wiz and onions. It was OK. The bun was more of a French roll than the authentic rolls from Philadelphia. The meat didn't really have much flavor, it didn't stand up to the Wiz well at all. There was lots of meat but tasted mostly Wiz. Philly's Best crushes it in terms of flavor. 9" sandwich, small fry and drink = 17 bucks. Great service! read more

Charleys Cheesesteaks - Old school with ultimate fries. - Cheesesteaks Near Me - Covina, California

They closed my fav location down and this is the only other location possible near me. They are on a connor and it's hard to see from the street unless you know where to look. I do want to state that staff is friendly, and the cashier/cook was very helpful. There were a few item changes that I was disappointed in. My food took some time to make but it was good. There is a small seating area and looked to be clean and in order. Not sure if i will return to this location or not. I do have to share it was very hot inside which made it very uncomfortable that i ended up eating in my car. read more

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Felt like a sandwich today and decided to eat this. It was clean inside and the staff was very friendly. Food came out quick and hot. Nice tasty sandwich and and the fries are fat and soft. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Covina, California

This place was clean. The staff was very friendly and the food was made fresh. They have great deals on sandwiches and wings. I highly recommend it. read more

Charleys Cheesesteaks - Drink area is clean - Cheesesteaks Near Me - Covina, California

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The food was amazing. The service was perfect and fast and the ambience was so amazing. Thank you for your time and you already know love Charlie's cheesesteak sandwiches. read more

Charleys Cheesesteaks - My satisfaction for going to Charlie's - Cheesesteaks Near Me - Covina, California

I've come here a few times as my kids like the Philly cheesesteak sandwich. I like it too, however the service has an opportunity for sure. They have plenty of parking and are located near Azusa Ave in a strip mall anchored by Smart & Final. I like that the sandwich comes with crunchy romaine lettuce which adds to the crunch. Not sure if that is true to a Philly cheesesteak, but I love me the crunch. The thin steak is cooked right in plain view. They generally have plenty of staff. Often more employees than customers. They also have those small ice cubes that many people love so much. The wait this last time around was long and I couldn't figure out why. The client before me was waiting for a long time and after getting his food he left and returned moments later as they gave him the wrong sandwich. Then I also noticed that the client after me waited for a long time to be acknowledged all while the cashier was working on miscellaneous duties that could have waited. I'm sure their overall Yelp rating is mostly service related, which is too bad the sandwiches are pretty good. I know hiring is hard in todays world but I don't think they are short staffed just not service trained unfortunately. I'll think twice before returning. read more

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I came just before the dinner hour so it wasn't busy at all. Got the large Philly Cheesesteak, a regular Philly Cheesesteak, and 2 fries. Got my order quick. I really enjoyed my Cheesesteaks . It was super tasty and even had a pickle slice in it - YUM! The fries were good too I'll definitely be back when I get my craving for Philly Cheesesteaks. read more

my family treats this like a fancy night out. We can't do it all the time, but we are happy every time we have it. the food is great the employees are polite and go the extra mile for us each time. read more

Paying top dollar and items missing from order. Order meals with fries and get home, No fries. Good thing I had my own chips from the grocery store read more

Well after a few times here I can't return. It's not for the customer service that's greats kudos to that. Don't know if it's me but the sandwiches are not up to par. This time around the sandwich was cold, cheese was not melted, and three pieces of bacon? Cmon! I don't even live to far from this location. The fries were soggy. The wings were off a baby chick and the Nashville hot flavor was a bit salty. Seems to me a re-evaluation of making these sandwich's needs to happen. Check it out for yourself. read more

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First of all everyone complaining about anything give them a break they just opened! I'm sure any place that just opened has to work out there kinks. My experience today was the best. It was my first time eating at Charley's and I will definitely be coming back. Walking in the place was very clean and I was greeted by friendly employees. They had tables inside and yes you do leave smelling like food but for me it was so worth it! Everything tasted really really great! The food came out fast and everything was fresh. I had a #1 with fries and a strawberry lemonade (so good) my boyfriend and daughter (she had the small sandwich) had a #2 with fries and a strawberry lemonade too. We also ordered bone out wings (Parmesan and Lemon Rub) those were so good as well! When we left everyone thank us for coming. I felt very welcomed and enjoyed my meal. Also there is plenty of parking. read more

just stopped by to pick up a cheesesteak since i had a $5 off coupon from rewards. unfortunately i had to order in store since their online ordering system wasn't functional. upon arrival, the store was clean. lilia was the team member that helped us out today. she was really sweet and took her time with us, she even brought our order out to our table! she gave me several different options while ordering so i would get the food i wanted. i had a great visit today!! the food came out quickly and was so hot! it came with everything i wanted and i'm super happy with the flavor. i love this place!! read more

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Do not eat here. If you decide to ignore this and many other negative comments, at least do not buy the wings. Worst wings ever. I tried to get my money back for the wings and was denied by the manager. read more

Order the California chicken, fries and lemonade. The food was good the fries were delicious and the sandwich was delicious with chicken, provolone and ranch dressing. The lemonade was refreshing. read more

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The two girls who were working this evening clearly did not want to be working. They turned off the DoorDash orders and cancelled mine, so I went in to order in person. This was a mistake, they were not willing to do anything really. Left hungry and upset. Do not go to this location. read more

Got two ultimate cheesesteak sandwiches one sandwich was missing lettuce and tomato got ultimate fries and they put the cheese on one of the sandwiches and no ranch on fries read more

Charleys Cheesesteaks - Crap - Cheesesteaks Near Me - Covina, California

Not my idea of a cheese steak.. but what do I know .. I know I don't want tomato lettuce,an pickles on my cheese steak.. time meat is simply tolerable.. hardly enjoyable.. but not horrible... I got the American cheese.. mistake no flavor did very little for the sandwich.. it's been a while since I had a Charles cheese steak.. and I remember it been a whole lot better... Oh well.. if you're reading this, stop get back in your car... Drive to west coast cheese steak.. freaking unbelievable.. best cheese steak in the area... I like the cheddar cheese sauce...it comes with onions and mushrooms.. or if you ask they will do just meat.. but no lettuce no tomato. And definitely no pickles... And they make the best onion rings I have ever eaten... read more

If I can give 1 stars I would but I paid 45$ for two regular chicken Phillys and I didn't receive the fries the wings we order were really not done well the inside was all red and cold bad service we waited almost 52 mins and they had our order ready but they let us wait read more

Staff sucks, very rude and don't fix your order even though they fucked up. Don't come here !

Stopped at Charleys yesterday around 7:30pm. They close at 9pm. I ordered in the app. people were coming and going prior to my order. Around the time the app said my order would be ready (7:45pm) I went towards the door. The lady inside locked the door before I arrived at the door so I had to knock on the door. She came back and said do you have order pickup, I said yes and gave my name. When she brought my food I asked "are you closed?" she replied "just right now". I replied Wow!!! and decided I won't be going back ever with such poor service and differential treatment. Lost another one and anybody who hates disrespectfully poor service coupled with average food, avoid this location. read more

Don't come here horrible service and when they get your order wrong they don't want to make you a new one pathetic people

We do like the sandwiches, we don't go to the closest one in Glendora, because the sun is pretty bad in the afternoon so we come to this location and have been for a few years, we do understand staff and training issues, but I don't think it would be to hard to lower the volume when customers are in the store,they keep it loud, to loud to talk and really not everyone likes hip hop sounds. read more

I did pick up and food was great. Workers were friendly. Was an overall good experience for a pick up.

First time eating at this spot, wasn't that impressed overall, i had the Jalapeño cheesesteak and cheese and bacon fries with a strawberry lemonade I'll give them props for the lemonade cause that was fire, but the cheesestake and fries were just whatever to me. Definitely not my first choice when i'm looking for a sandwich. read more

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Feels terrible to leave this review on this restaurant as I read the other terrible reviews. Went today at 430 to get a sandwich for my daughter. Drove to the Covina location because it's the only one reasonable distance from me. Walked in to an empty restaurant with an empty parking lot. Two woman were prepping sandwiches. We smiled when we walked in and they didn't respond. We waited looking at the menu and every time I would turn to them they would Just look at each other. After a while my daughter said dad we should just go to Yoshinoya. I repeated so they would hear and they still Said nothing. After no greeting no acknowledgment I left. Not sure what happened here but seems consistent with the other reviews on here. It's a shame read more

Outstanding food and customer service!!! I had the chicken Philly and Cajun fries...fast and delicious

Ok so this place is new. I stopped in because the sign twirler caught my attention. I love chicken wings so I ordered the medium chicken wings alacarte which means you get 8 wings and nothing else. I got The lemon rub and Cajun rub. The flavors were amazing and the chicken was nice and crisp. I would give 5 stars for flavor. But I'm giving 2 stars because I opened the box and I almost didn't see the wings. They were so small. I thought they were parakeet wings. They definitely need to purchase their wings from another supplier UPDATE: ok o went back there and I have to bump it down to 1 star. Although the wings were slightly bigger this time, they must've had a different cook. They were awful. And those really delicious looking bacon cheese fries on the picture, dont bother. They gave me a drop of nacho cheese on some overcooked dried out, refried French fries covered with fake bacon crumbles. Absolutely horrible. If I had checked before I left, I would've asked for my money back. But unfortunately I waited til I got all the way home. I also bought the BBQ PRIME RIB sandwich which I only took one bit of and threw it away. Overloaded with sauce and o recook dried out prime rib. read more

Pretty good food, and a nice variety of lemonade variations. I enjoyed the Chicken Philly, and my kids loved the beef one. I guess today is their grand opening, but we arrived by chance. Glad we did! read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Covina, California

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Terrible. My girlfriend and I were excited when we found out that there was a Charley's nearby and arrived about 20 minutes before closing and they denied our service. That's more than enough time to still accept orders and plus there were still customers inside waiting for their food. It was a shorter gentleman with a ponytail that denied our service. read more

Came in after I shopped in this shopping center. Since this place opened, I've drove by a few times but never stopped to eat. Well today, I felt like going outside my box and getting food here. Masks are required to enter. They do have social distancing tape for the lines. It was empty just me and another couple there. We got food to go, the strawberry lemonade was delicious! I got the Philly cheese steak sandwich meal and it was pretty good. There was a big pickle which I really liked and the cheese they put lettuce and tomatoes. This isn't really my first choice of food, the service was also kinda slow. I ordered two sandwich meals and a kids meal and I waited a while for the food, I'm not sure if I'd come back after the initial visit. read more

DONT TRY THE WINGS As much as I love the sandwiches here the wings are a big disappointment, I got boneless buffalo and they tasted like wings you microwave from Walmart. I spent 10$ for 6 boneless wings, fries and a drink. Should have just went to wing stop ! STICK TO SANDWICHES read more

A box is not a good idea to put cheese steak fries. This place is disgusting will never order anything from here. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Covina, California

Friendly staff good food and priced right. I hope they open more locations other than in malls like this one. Lemonade is delicious