The quality is very inconsistent, but I am still giving them four stars because it ranges from good…read moreto great. I have never truly had a bad meal, though granted, I always get a burger, and they are literally known as Better Burger. I would be hesitant to get some of their other options. Again, they are not very consistent. So, I guess this is basically just a review of burgers and a Diet Coke. I can confidently say you won't have a burger if you go here; may the odds be ever in your favor for anything else. Oh, and they are also very nice! So if you care about that, then A+ for good service.

Where do I even begin? I paid for the Deluxe BBQ Package for 59 people, and what was delivered was…read morebeyond disappointing. They showed up with two tiny electric grills that could barely fit four burgers at a time -- and those same small grills were used to cook everything: burgers, sausage, steak (which was hard as a rock and completely inedible), and chicken. There were long lines of guests just standing there waiting for food. Many ended up walking away because it was taking so long. They provided only one small tray of salad, which ran out in the first 20 minutes -- with no refills, no backup, and no dressing (they claimed it was already "on it"). What really frustrated me was the lack of transparency. The company's website shows a large professional grill under the Deluxe Package -- that's NOT what they bring. When I questioned it afterward, they pointed to a line on the invoice that said "electrical outlets needed." I assumed that was for warming trays or fries -- not for cooking everything on a tiny portable Blackstone-style grill. I truly regret not sending them away and just ordering trays of food myself. I paid a lot of money for gross food, poor service, and an embarrassing experience for my guests. On a positive note, we also had the Crepes and Pizza at the party -- and their food was absolutely delicious. If you're planning an event, skip Better Burger LI and go with someone who delivers what they promise.

I placed my order through the mobile app and expected a smooth pickup. Unfortunately, it took quite…read morea while for them to process and prepare two simple orders, even though there were no customers before or after me. The long wait time didn't make much sense given how quiet the place was. On top of that, I requested light ice for my drink, but the cup ended up being about two-thirds ice. At that point, I honestly have to ask -- is that what they consider "light ice"? These may seem like small details, but they matter, especially when using mobile ordering, where accuracy and efficiency are expected. Overall, the experience was disappointing enough that it affects my willingness to return.

The food is horrible. Menu draws you in but quality is not there. I ordered boneless wings and…read morefries I couldn't even eat it wings were over cooked and fries dry and stale. Run away

Not a bad spot. Very small inside and has a lot of options on their menu to customize your burger…read more I was in the area for court and walked over here for lunch before going home.. decided to order the combos. Ordered two cheeseburger combos, one without cheese. Came out to around $27 for two small burgers with 0 toppings. One had cheese, and they just had ketchup..also came with fries and small drinks. Super expensive if I am honest, a lot of the toppings were also extra $ and the fries were super salty and very fried. The taste wasn't bad but it just didn't justify the price for me. I pay this type of money for a large combo meal in NYC. There was also a huge spider that ran on the floor towards a table lol. I am not used to seeing spiders this big but I am usually not in LI very often. (I didn't take the star off because of the spider, just the overall value of the meal and what we got for it)

I still come to OOTP whenever I'm nearby. Sadly I don't work as close and can't enjoy it almost…read moreeveryday as I used to. I realized I should clarify from my previous review that for Long Island and the rest of the state that is not Buffalo, where quality chicken wings can be hard to come by...wings at OOTP are well above average. You're talking more a 9/10 for what you can expect outside of the chicken wing capital of the world. They're really good, and the sauce flavors are excellent. Still, it's hard to get me to sway from the BBQ bacon burger and Cajun fries, my all time favorite. This is the "All American Burger" of Suffolk County! Always delicious.

It's a small shop that serves Cheesesteaks. It's got a cool aesthetic with the large menu painted…read moreon the wall. The store looks clean and the food is priced very decently. The make a tasty cheesesteak, with lots of toppings to choose from like the standard onions and peppers to eggs and cherry peppers. They also make a variety of fries that have different toppings like cheese or chili. They give a good amount of fries and I always feel like au get value here. The service is quick and easy, order at the window and wait about 10 minutes to get your food. They've been in Commack for a while and it's easy to understand why.

We were in the area and decided to try this place out for lunch. This was their Commack location,…read morelocated in the Birchwood Plaza right next door to Shah's Halal. They also have 5 other locations across Suffolk County & 1 in Queens. The restaurant is small with just enough dine in seating for about 12 customers. Service was excellent from the start of ordering our meals to an employee bringing out the food to our table. We asked the cashier for recommendations to try, and we were not disappointed. We got 2 of their combos, which comes with your choice of any cheesesteak, fries (or other side), and a free drink. We opted for their best seller cheesesteaks- the Chiddy's Signature and Citi Fielder. The Citi Fielder was your traditional cheese steak with just meat, onions and whiz. The Chiddy's Signature included onions, peppers & mushrooms with a mix of provolone and whiz. Both cheesesteaks were cooked to perfection with amazing flavor enough to compete with any original cheesesteaks from Philadelphia. You can satisfy your cheesesteak cravings without making the long trip to Philly by going to a Chiddy's location in NY. We also got a large homemade chili and mozzarella sticks to snack on for later. The chili was flavorful & cooked to perfection with a little spicy kick to keep your taste buds guessing. A good chili usually has more meat than beans, which should always be the standard & that's what they got here. One downside is not having crackers to go with the chili, but the flavor makes up for that. The mozzarella sticks were crispy & cheesy, but there was no dipping sauce to go along with them. Either way, highly recommend.

Cool railroad themed ambiance! The service is always friendly and quick!…read more The burgers are delicious and melt in your mouth. The fries and tots are great as well. The mac & cheese bites are decent but not my favorite due to the breading ( I still o always order them regularly. Nothing ever taste like used oil. Track sauce is delicious! Always consistent, which is key!

I reallllllly hope boxcar will consider staying open late night when station yards is filling out-…read more I can't stand not having the option to grab one when I'm getting off the train or in the mood for a late night burg. Also want a few more topping options but also, I got some fries n tots and felt like dog sh*t. So I dnno, it's got that good. As much as I want this option if I'm high n drunk, I also don't, everything is just mushy. Being that I wrote all of that when I lived in station yards, I especially feel that I'd never stop back in now, it's kinda just dog shit most of the time. We need a 7th street! ...or shit, imagine a place that sells real burgers for a change, are there any of those left??

I'm in town from California and just checked into my hotel and feeling hungry for a burger. I…read moreopened my Yelp APP and searched for a burger establishment. NY Burger Shack popped up and the menu looks good so I'd thought I'd give it a try. I went with the NY smash burger special with fries and a drink. In the words of Samuel L Jackson, that was a "tasty burger!" The fries were crisp and delicious as well. The shack is really a shack. Very small interior but decorated nicely.

We were on our way home and needed to grab something quick! A cute little place at the end of a…read morestrip mall. They DID NOT disappoint. The girl behind the counter was very helpful in giving suggestions etc and getting the most bang for our buck! The burgers were delicious! We will def be back

Five guys in my opinion always has great burgers. This Five Guys is newer to the area and it's nice…read moreand clean. I went in ordered a burger and left, nothing much to it. The guy who rang me up was very pleasant and the place was well kept. I would definitely return. Prices are reasonable as well.

Ever since I was a baby I have been going to five guys. So when it comes to something I've known my…read morewhole life, I tend to have a good idea of what to expect. But this isn't the case. For years five guys fries have been a staple of the franchise. It's always a conversation topic when you buy a LARGE fry and they put fries in the bag that fill it up almost more than halfway. As always the burgers and the shakes hit the spot like no other, 10/10. Unfortunately what brings me to leave a 3 star review is one specific worker named Prince. He seems like he's new so maybe he needs a little bit more training. I ordered my two meals for me and my spouse with a large fry for the both of us. Like I said earlier, the burgers and the shakes were a 10/10, but when I got back my LARGE fry, Prince (who was in charge of the fries) didn't fill it up how a large fry should be. Now I know it sounds very petty that I take away two stars because of some French fries. BUT THATS THE FIVE GUYS STAPLE!!! The fries have always been my favorite part and always feel like the cherry on top of the meal. Attached is a picture of the fries he gave me, and then when I asked for more fries he gave me a second bag with enough fries to fit in my hand. I was totally unsatisfied by this considering the fact that I've been to this location multiple times and have always gotten what I expected, Especially after paying over 45 dollars. I plan on going to a separate location to order just a large fry and compare what Prince decided to give me vs what I would hope is five guys compliant Large Fry.

Really enjoyed the my burger (the truffle one) and the different toppings and sauces offered! There…read moreis a lot of signature burgers or you can make your own. A bit pricey for what you're getting but worth it for a special treat. I would love to try other option. The truffle fries and the dipping sauce for those were tasty.

This place has definitely gone down hill since their viral days. They used to be so vibrant and…read morehave such an extensive dessert menu. They don't even have chocolate ice cream anymore! Super bummed as I used to like their desserts. Food was fine and they brought out a sparkler candle as it was a celebration.