Ok, how great it is having a person come to your home and do all the work for you?…read more 1 they find the best cable, internet and phone deal 2 the lower your cable bill 3 They are consistent with clients 4 they are locals Don't pay more hidden fees, high bills.... Call them, they fix it all for a small feel... :)

Neighborhood watch savings group was selling their services door to door and the salesman convinced…read moreme to switch from my TV, Internet and Phone services to their company. They charge $150.00 for you to buy in to their group stating that the group is huge and they are able to get group rates for pricing with the service providers. I was also promised that they do all the negotiating for me so I wouldn't have to spend hours on the phone to get my billing correct. I fell for it and not only am I out the $150 buy in fee but the rates I was PROMISED are much higher than the rates I was promised. My bill is actually MORE EXPENSIVE now and my services are the same or worse than I had before AND I am locked in for 2 years. I was also promised no installation fees but I was billed for installation on one of my services. I try to get the billing corrected and am simply told that the rates have gone up and there is nothing they can do. HOWEVER, I was SOLD a better package at a lower rate. I see this problem not being resolved anytime soon so am warning anyone considering joining the group. DONT DO IT! You can get the same or better rates just going online and signing up yourself and you aren't out the $150 fee. This company is a "bait and switch" sales if I ever saw one. Don't fall for the hard sell promises because they don't come through.

I have changed TV and cable carriers to AT&T. I was getting confused of conflicting information…read morethat was given to me of what was originally agreed when I purchased AT&T TV and internet. My installation date is set for April 1st and I wanted to make sure that everything was on agreement on the purchase price. I called and I was able to be connected with Ashley who is based at Las Vegas. Once she talked to me I knew I was in good hands. She multitasked several times during our conversation to get everything set according to the original plan. She have stayed on the phone and treated me as a person taking her time to make sure all the information she gave me is factual. I appreciate Ashley's outstanding efforts in getting it done so expediently and professionally. Thank you Ashley for a great job that you've done. Judith Hall

After having one company come out, and then never following up with me, I contacted Brek…read moreCommunications about getting a new phone system set up for our business. They were at our location 2 hours later. They checked out our existing system and needs, and explained our options to me. Within 1 business day, they provided me with multiple quotes and options to choose from. Once choosing the one best for us, they were able to juggle their schedule, and have it installed the next day. Amazing. The phones work great now, and I'd recommend giving Brek a chance to help your business too! Thanks Glen and Dennis for making it happen so fast! - Eye Magic Photo

BREK helped us with our AT&T move to VOIP. These guys came in took charge and made the transfer…read moreseemless. When they left everything was cleaned up and running perfect. You can't put a price on knowing the job is going to be done right. Thank you BREK communications.

I have no idea how this company is still in business. They won't be for much longer. To be clear,…read morethis is a ONE-MAN OPERATION. Brian Brandon is a reseller of VOIP and internet service. After years of nonexistent customer service, I made the long-overdue switch to a reputable service provider. The only time in the three years that Vunity responded promptly was when I sent an email canceling my service. I got a call on my personal cell phone at 9:30 pm withing two minutes of hitting "send" pleading to stay with the company. Bottom line...like many of the other horrific reviews of VUnity, Brian refused to provide the new carrier with the necessary port numbers to allow my long-established numbers to leave. He even directed our numbers to a busy signal for days, so anyone calling couldn't get through. Only after I filed a complaint with the FCC and Better Business Bureau, hired an attorney and told him I would pay him $1,500 to give up the correct information to the new carrier, did he finally transfer the account. I could literally go on for pages to give more detail about this nightmare, but I have already spent too much valuable time and energy on this tool. He doesn't deserve a second more of my time or your business.

Have had nothing but trouble with this company. Now, I get in today: phones are down. Call support,…read moreno pick up. Put in a ticket, no answer. Call the President of the company, call hangs up. I cannot get a hold of anyone at this company. If they can get my phones up and running, will consider changing review. This is so completely unacceptable. EDIT/UPDATE: My service has been restored and for that, vUnity deserves credit. They have never had an outage of more than a 2-3 hours and it does not happen very frequently. I have edited a portion of the review to reflect that I do not have any evidence that vUnity has been dishonest and I misspoke when I implied otherwise. I apologize for that as it was not deserved nor was it dispassionate, as business should be conducted. I have also updated the stars to reflect that service was restored.

Yitz installed security cameras at my house and I've had many problems working with him. He's…read moreunreliable and has poor integrity. I would never work with him again. The project took way longer than it was supposed to, but I would've been okay with that had he honored his warranty and stood by his work. He offered his own warranty in addition to what consumers are legally entitled to by the CSLB. When my cameras went offline, he had me spend hours and hours with the manufacturer tech support before he was willing to even consider looking at them. It took months to get him to come back to my house to get the cameras back online. Before he came over, he argued with me on the phone wanting me to agree in advance to pay more money, even though they went offline within one year and are covered under both warranties. He tried to negate what the warranties covered and even the wording in his own contract. He finally came to get the cameras online but wanted me to agree to cap his visit at one hour and pay for any hours above that, regardless of the reason the cameras went offline. I said if they're not back online after the first hour we can talk about it, but let's at least see what he could do in that hour. When he came over, he spent ten minutes and got most of the cameras back online, but was very resistant to answering questions or explaining what he was doing or how to prevent them going offline in the future. He rushed out the door very quickly and wasn't willing to spend the full hour. I ran out to his car to tell him two cameras were still offline and the NVR was still offline but he left anyway. He said he would come back to fix the rest soon. It's been two months and he's been ghosting me. He won't respond to my calls or texts. I really liked Yitz initially, but he's broken my trust and I've given him way too many opportunities to fix the situation. I've had too much patience. Very disappointing.

Clown school. I called to get a quote for tv mounting. The lady said to call the owner. I left a…read moremessage, but the owner never called back. I tried again a couple days later, this time someone actually talked to me, and said they would email me back with a quote. 4 days later I am still waiting. It's hard to find the right people sometimes.

I recently upgraded my home internet from AT&T to Time Warner (don't judge but i got a hell of a…read moredeal) and with that switch I figured it was time to update my wireless router since my current one was ancient. Long story short when i ran into a problem i couldn't figure out my buddy recommended i reach out to Tfact and I'm glad I did. He was able to diagnose my problem within minutes and had everything up and running perfectly fine within the hour. He also recommended that i return the expensive router that i bought from best buy and get a cheaper one from amazon and i'm glad i did because i am getting the same if not better performance for half the price... all in all great friendly courteous service and he even saved me money by making a recommendation that he didn't need to. THANKS!

We use Tfact Inc and their consultants for our online educational software. They've provided…read moresolutions all the way from the physical migration of servers to the configuration of our internal computer systems and network. They've always been available for a service call and bring in the right people if they can't directly provide the service. I would highly recommend Tfact Inc's service for your IT needs.