Highly recommended!!! Super knowledgeable. On time. David has worked on all our projects, whether…read moreit's at our restaurants or our residential properties, it's always installed perfectly and works like a dream. The best is that David's service and reliability is super on point and I appreciate how professional he is. We will always be using David for our future projects!

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

Fast service, professional installation, excellent value for money - a highly recommended safety…read morevideo camera company.

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

Stopped by this location because I got a new Boost phone online and when I tried to activate over…read morethe phone the person told me that the SIM card that was shipped with the phone wasn't compatible with the phone, that I need to get another SIM card. I stopped by Boost to buy another SIM, but the employer there was able to activate my phone with the SIM sent to me and within 2 mins. Excellent service and obviously very knowledgeable employee. Will definitely come back to this location if I have any new phone to activate or any phone problems.

Horrible customer service from the girl working alone at 1130am on June 8th in a sunflower mask. If…read moreyou seek great customer service go to the corporate Boost store at Santa Monica Blvd and Western. Do not waste your time or money at this store.

Jeff V installed my fiber internet today and he was fantastic!! Super friendly, professional, and…read moreclearly experienced--he was thorough and did a ton of troubleshooting to make sure the setup went smoothly. He even discovered a damaged wire in one of my walls and went above and beyond to get everything working through another cable port. He was incredibly patient while I shifted things around so he could reach the panel in my closet, and he also helped me update my SSID and password, which I really appreciated! Did a wifi speed test right after and it matched the target right off the bat! Highly recommend Bai Connect/Zentro--their value for the speeds totally beat out AT&T/Spectrum (not to mention headache-free!)--and I'm super happy with Jeff's excellent service!

This is a terrible ISP and no one should give them their business. The #1 issue is that if you ever…read morehave a problem with your internet that requires anything more than merely restarting your modem you are going to be placed in technical support limbo for days, weeks, and maybe even months. As noted in other reviews, the way in which the customer service works is by transferring you to a representative that at best can only ask you to unplug your router and plug it back in again. If you have a more serious problem, then the best they can do is refer you to their mysterious "tier 2" team. They will tell you that your issue has been escalated and to expect a call back the same day or the following day. Currently, I have been waiting back to hear from this team for a month. I have called over and over again and I am unable to reach a single individual who can help me with my problem. This is a nightmare for someone who works at home and requires stable internet to do their job well. Reading other reviews and looking online demonstrates that this is a common enough problem that signing up for this service is a bad idea. If you are searching for an apartment and you find one that offers BAI connect, I encourage you to keep searching and to tell the apartment management that you will not be submitting an application because of the ISP they chose. Trust me, you do not want to be stuck in this hellish scenario of wasting hours of your time weeks on end to get no where. What you are paying for is just not worth it. I have been a customer of ATT and Spectrum, while both have their failings, I can at the very least say that I was able to get a hold of someone who could help me eventually. If your service works as intended, then great, but do not get fooled by reviews written in the best of circumstances. If one thing goes wrong you are going to suffer for it because they are either too lazy, incompetent, or just plain spiteful to help you get your issue resolved. Finally, if this review speaks to your own experience, please leave your own review on yelp and file a complaint with the FTC. They are defrauding their customers on the most basic level by denying them access to adequate customer support. Further, make your voice heard and force apartment buildings to seek better service providers. Avoid BAI connect at all costs.

I went in to cancel my internet service, and luckily it was quite empty on a Monday morning. Aleck…read more(I believe his name was) helped me out I got out less than five minutes. I was so glad it was so quick! But I can't say for how the time is when it's busy. :)

Terrible and just surprise you with a bill increase. HORRIBLE SERVICE. Even the service person I…read morespoke to was awful, not helpful at all, sounded like a broken AI record.

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

They were pretty quick from contacting them to them showing up. They went above and beyond and…read morereplaced all the telco lines to fix the issue.

Fiber 1gb service. The speed and quality are great, when it's working. The connection drops then…read moreresets several times per day, every day. This makes the service untrustworthy for any online financial transactions such as purchases, bill paying, banking, etc., or any other instance in which personal/sensitive data must be be submitted. Another issue is that customer service is completely non existent. Overall, Frontier is absolutely the worst ISP I have ever used.

I am having an absolutely terrible experience trying to get internet set up at our home, and…read moreunfortunately, we have very limited provider options. I originally ordered service on March 31st... and it's been a mess ever since. I've had multiple appointments confirmed, all requiring someone to be home for a 4-hour window, and not a single technician has shown up. I call the day before, the day of, and each time I'm assured someone is coming, only for no one to arrive. The number of hours I've spent waiting around and on the phone (over an hour today) is honestly unbelievable (and not in a good way). What's even more frustrating is the lack of communication and coordination, internally, they don't even seem aligned on what's happening. At this point, I'm beyond frustrated but stuck due to limited options. If you have a choice go elsewhere, do it.

Based on the comments and my own experience, seems like there are 3 kinds of Verizon stores…read more Corporate (located in ktown), regular (this location) and franchise (Alhambra - which would get a one star from me because the girl there messed up the info on my account, claimed she had to create another account and oddly, took my card to the back and coincidentally I started getting additional fake charges on it). But the gentleman here (stocky guy with short hair) who seems to be there all the time by himself, always holds it down, is professional but friendly. Sorry I don't know that guy's name but he alone deserves the 5 star.

My experience with this WiFi is the WORST I have ever experienced and I've tried to cancel 4 times…read morevia phone and chat and they will take up 45 minutes of my time and then NOT DO IT. It is so hard to cancel, the service sucks, and some WEIRD ai person was giving me attitude and disconnected the call after th end of it. Do not get Verizon WiFi.

After being with Spectrum for over 20 years, I recently moved and transferred my service to a new…read moreaddress. To my surprise, they charged me a $30 self-installation fee. What was even more frustrating was being billed for service at both my old and new addresses--despite the fact that I had only one account. When I called to dispute the charges, I was told they don't prorate services. That was the last straw. I decided to try Starry, and from the beginning, the experience has been fantastic. They let you try the service for free for a few days, no strings attached. The upload speeds are excellent--much better than what I was used to--and their routers are sleek and modern. Nicholas, the installer, was professional, friendly, and made setup a breeze. If Starry is available in your area, I highly recommend making the switch. It's been a refreshing change.

The price is more than fair, quick installation, and courteous technicians. I personally love it,…read morewouldn't change this provider, certainly not for one of the "majors".

They would not cancel my service for me, said I had to call customer service. Customer service…read moretells me that was not true and said she will report them. I had an appointment and everything. Ridiculous.

You gotta talk to Karen at the store. They're quick, efficient, and super well versed in…read moreeverything. Went in for a quick router replacement. Not only did I get seen super quick but Karen checked all deals and promotions spectrum had going on company wide and my own personal offers to get me cheaper and better WiFi and handle extra problems for me that I hadn't even gone in for. They not only did the job requested, but they also went through all possible steps to make sure all needs were being met as a customer.