Leasing office hours are not updated. I stopped by three different times and they are never able to…read moregive us a tour . The signs on their door says closing time is 6 it's only 4:30 and they said they were closing soon. They don't care for their future residents. I had high hopes for this spot.

Been living in these apartments since we moved back in SoCal about 3 years ago and no big deal…read moreproblems more than a couple of parties late night or some idiots that play the fools about their responsibilities with their furry ones but super safe and quiet; If ever thought of moving here that would be a good place to be alone or with family like myself. I must add the service from the administration towards the renters is pretty healthy, in the office the staff is friendly and act rather quickly which is great and whenever you require maintenance for anything in the apartments the guys working it out are very professional, helpful, friendly and actually care that everything works correctly so next time they come is for something completely different, that is hard to find. I openly recommend them.

I have had nothing but great service and quick response to any request for repairs from Kara and…read moreher team. I put in a request for my mailbox not locking on the 3-day Labor Day weekend and the problem was solved before mail was delivered on Tuesday, the next business day. No place in 100% perfect, but I have had no problems in all the years I have lived here.

I stay in unit 26…read more Moving here has been the worst experience. There is absolutely no management on-site, and trying to communicate with anyone in charge is impossible. ​The maintenance process is completely broken. I have submitted multiple requests to fix a leaking/damaged ceiling and a broken dryer. After countless visits, nothing is actually fixed. The maintenance staff either lacks the proper equipment or simply doesn't know what they are doing. ​Every time they come out, they tell me they "need to talk to whoever is in charge," but management completely ghosts us. We have yet to receive a single response or follow-up phone call regarding these ongoing issues. If you expect reliable management and basic maintenance, look elsewhere. To make matters worse, the billing practices are incredibly shady. My trash bill alone skyrocketed from $144 to $155. There are so many units in this building that this price makes no sense. I have contacted them the second month since moving here and i still havent received a response. Thank god im leaving mid july

I lived at Rollingwood Apartments from May 14th 2017 until February 24th 2019…read more It was the first apartment I have ever moved into and from the first to the last day my wife and I had a great experience. Art and Danyell manage the apartments extraordinarily well. They were always prompt on anything that was needed and went the extra mile to make sure we were taken care of . We rented a one bedroom apartment on the second floor of the K building and were very pleased with how spacious it was. The apartment has lots of storage space and the outside patio was awesome to use during the summer. They have onsite security with a 24hour emergency number to call as well . Overall my wife and I enjoyed every minute we spent at Rollingwood. Art and Danyell we truly appreciate what you did for us, even on the very last day of moving out you truly accommodated us and we greatly thank you for that . If anyone is looking for a great place to call home, I can assure you Rollingwood Apartments is a great place to live.

I am very disappointed with the management's handling of the visitor parking situation. The visitor…read moreparking spaces are consistently occupied, making it nearly impossible for residents to accommodate guests. It appears that some residents regularly use these spaces, yet no effective action is taken to address the issue. When I reached out to management seeking a reasonable solution for a guest visiting for one evening, my request was immediately denied without any alternative being offered. A community should provide practical solutions for its residents, especially when a known and ongoing parking problem exists. I understand that rules are important, but good management also requires flexibility, communication, and a willingness to help residents when issues arise. I hope management takes this recurring problem seriously and works toward a fair solution for everyone.

I LOVED living here! We stayed for almost 3 years and honestly, if we didn't have to move out of…read morestate, we would've stayed longer. Easily the best apartment we've lived in. The amenities are great, and they're always keeping things updated. The property is super clean, well maintained, and very quiet, with a no smoking environment. We never had any bug issues, which made a big difference for us. They also stay on top of things like annual smoke detector checks and gutter cleaning, which not all places do. Maintenance is amazing. Sal and his team are always quick to respond and get things fixed without a hassle. The front office team is also fantastic. Macelda before and now Alyssa have both been great communicators. They always keep residents in the loop with texts and emails, especially for things like scheduled water shut offs. They also make it fun to live here with little community events, even for the pets! We loved the Halloween and Christmas door contests, Easter egg hunt, and the treats for the dogs. Highly recommend living here!

Sal as usual, provides prompt and great maintenance service to an issue that I experienced. We had…read morean issue with the stove and he probably fixed the issue. It wasn't even a major issue. Every time I've called for a maintenance request, I usually have Sal respond either that day or the very next day. He's super friendly, attention to detail is impeccable, and the best maintenance person I've ever experienced at any property. Keep up the good work!

Moving in was remarkably easy, and Liz made the entire process seamless from start to finish. She…read morewas professional, responsive, and genuinely helpful, which took a lot of stress out of the experience. The community itself is clean, quiet, and exceptionally well maintained. It feels peaceful without feeling sterile. What really stands out is how pet friendly and family oriented the property is. The amenities are thoughtfully designed and perfectly suited for everyday life, not just for show. My family feels comfortable and at home here, which says everything. I could not be happier with my decision to live here and would confidently recommend this place to anyone looking for a smooth move in and a high quality living environment.

Liz was such a great help when it came to moving in. The experience was smooth and she was always…read moreavailable to answer our questions. We toured many apartment complexes, but this one truly stuck out to us and we are so happy with our choice!

I want to say thank you very much to Eddy who is very kind, helpful and a great human being all…read morearound. They have chosen the right person for the job. Thank you to Devon, Denise and the whole team at GK, to find a dedicated person to help us with our tenant needs. I appreciate the hard work, support and always hearing us tenants in what we need. It's just very convenient and resourceful to have someone who can address the issues right away, instead of taking weeks to get the issue resolved. It's nice to have a full time maintenance person on site now. Been here for more than 14 years and love this property.

Bad Ass condos and this is a nice place to live. The blue doors make the place pop. It's pet…read morefriendly and family welcoming

I have really enjoyed my time here. I am saddened to leave my home but I am also excited for my new…read moreplace since it will be a better commute for my partner. I really love how attentive Reign, Richard and Nate are. Every time I stop by for a small inconvenience they are always willing to help and make things right. Not once have I had a bad experience here. They are very easy to get a hold off and always follow up if they don't know the answer . Now, I would also like to compliment the Maintenance staff. David and Leo Sr have always been great at getting the repairs done. I don't think I have one negative thing to say. Maybe I'll be back again in the future but for now this place I called my home will live in my memories . Thank you everybody for the lovely year and cherish memories. I will be living at The Citrus apartments which is also managed by the same management company. Excited to see what new memories I make there. Eduardo Medina

The leasing office staff made the move-in process very easy and stress free. I was glad to be…read moreworking with Nathan Niven he has been professional and friendly, and communication has always been clear. The property stays clean and maintenance has always responded promptly whenever needed. I've had a great experience living here. The management team is responsive, maintenance requests are handled quickly, and the community is quiet and well kept. The location is convenient with easy access to shopping, restaurants, and the freeway. I would definitely recommend this apartment community to anyone looking in the West Covina area.

Definitely recommend these apartments... apartments are newly remodeled and very clean. The staff…read more Veronica and Fernando are also great, they work with your time schedule for any appointments needed and they make sure things are easy for you. This place is very convenient to any stores food places and especially schools for the kiddos. Laundry facilities on sight as well and very well kept up for your convenience... if your looking for a clean and family oriented apartments then this is your spot.

NO OVERNIGHT PARKING since when?? Manager doesn't even send out a letter or warning to her tenants…read more Very inconsiderate. Had to find out through a ticket not even the own manager. Now what?? is parking only across the street?

I lived here for a year and a half and I enjoyed it. The land lady Patricia was very nice and…read morealways called me back in a timely manor. If any repairs ever needed to be made they always handled it the next day. Neighbors are all very friendly. The only down side I had was that there is only 6 guests spots and my parking spot was far from my apartment which was an issue since I had a newborn. Overall nice place to live.

I have been living here for only a few months, but I KNOW this is one of the best apartment…read morecomplexes in the area. Pauline, the manager, does an incredible job keeping this a safe, quiet, and beautiful place. Her rules can be a little strict at times (i.e. no hanging wet clothes to dry on your balcony), but they're out in place to keep this place running as smoothly as it does at a price that is easily accommodated. Everyone I talk to wants to try and move here once their own lease is up. Nice pool, laundry hook ups, central AC. What more can you want? The only negative I have is that if you have more than 2 cars, parking is a nightmare. You'll have to buy a parking permit from the city or park in the businesses across the street

Lived here for a bit over a year when we moved in rent was 2650.00 when we moved out our rent was…read moreat 3095.00. For 2 bedroom 1.5 bathroom apartment It went up so quick after our lease ended. It's not worth the price to live here everything in the apartment was falling apart walls peeling off shower and ceiling peeling as well. My car got broken into and so did my family members since visitors can't park inside after 6 pm. You only get 7 parkings for visitors per month after that you have to park your visitors in street which there is a lot of homeless people breaking cars. The managers Pricilla and Karla treated us so rude and condescending didn't even say thank you when there was an apartment on fire which my family used our own fire extinguishers to put out no thank you or not even acknowledge how we saved the building from burning! No idea how they have there positions as managers during our time of living here people were constantly moving in and out poor management and insane rent increases explains that in my opinion. If you're looking for a calm quiet place this is not it. I never write reviews but wanted to on this because I know family's struggle and it's hard to get stuck in a 1 year lease. If you're looking there are much better places for the same price with much better living conditions.

Just recently moved in everything so clean and welcoming I love my apartment everything up to date…read morethe managers are so nice and very professional showed me around neighbors are very quiet. Everyone nice and respectful, I have two parking close by my unit everything so convenient looking forward to being here for a while