High prices for what you get. It seems like the price goes up every time I go here. Today, it cost $25 for two meals. We ordered two rock island combos, which is supposed to have green peppers and onions. I had 3 small (less than a half inch) pieces of green pepper and a giant piece of onion skin on my sandwich. Attaching picture of onion skin. I feel that if I'm going to pay that much for a sandwich, it better be quality. The fries were good though. And they carry cherry coke... So they get two stars from me. read more

Chartroose Caboose - Onion skin found on my sandwich. - Cheesesteaks Near Me - Overland Park, Kansas

Just mediocre. The staff and service is very underwhelming and not very personable. I received undercooked french fries and went up and told them and the guy just said "sorry". Didn't offer to replace the fries or issue a refund or anything. I have gone a few times and each time the portion of meat on the Philly cheesesteak changes. Usually the meat doesn't even fill the buns. And it's not cheap! read more

Yum! Friendly staff and yummy food! The steak was sliced perfectly and had a great flavor. Will be returning!

Really disappointed with this place. From the outside the atmosphere looked inviting and clean and new. After going inside, the staff was not very inviting and did not have any recommendations about the menu. For a "gourmet" burger I would have expected some toppings, but there was only meat and cheese. I had to return to the counter to get the bacon we paid extra for and the condiments came in packets. Very overpriced for the quality. read more

We were super excited to try this place as a family. Signs on the windows mention the best burgers and steak sandwiches. Customer service was less than average. No pleasantries. We mentioned it was our first time. Burgers were frozen. No toppings. So you pay 6.50 for a burger covered in cheese without fries or toppings. My kids love burgers, but didn't like these at all, and only ate a couple bites. The steak sandwich was better than the burger, but still not the best I've ever had. The place is dark, and feels a little dirty and run down. All of these things I'd easily overlook if the customer service was better. read more

When we come here order the Super Chief (Mushrooms, Onions and Peppers) Philly Cheesesteaks. The bread is so super soft its like eating a cloud, and the meat is always tender, hot and juicy. I slather mine in tiger sauce, my husband prefers to eat it plain as he professes you don't mess with perfection! The fries are good, but nothing spectacular. The decor and service leave a lot to be desired, but the price is right for a meal that will absolutely satisfy hunger & cravings. read more

Friendly staff. Very helpful and food was hot and fresh. Prepared quick. In and out!

Some of the best cheesesteaks we've ever had! Hot, fresh and delicious! Onion rings were also fantastic! Nice kids working the counter. Wtg!

I have been a customer since the 80's when we used to come here in high school. It has been good most of the time but the last decade has been touch and go. We ordered a week ago 3 sandwiches and 3 fries during the covid crap and got our order on time. The sandwiches were pretty good, not as much meat and seasoning as it used to be but still good. The fries didnt have any salt on them and cold. I put them in my air fryer and seasoned them to bring them back to life. The tiger sauce was just mayo...I just hope they would try a little harder to be great!. read more

I love the Super Chief. Very good combination of steak, cheese, green peppers and mushrooms. Can't wait to go back.

After reading the reviews I was hesitant to come here. Very fast service had my food out in no time. Was worried because there were so many cars in the parking lot and I was on my lunch break. Delicious and quick. Will come back for lunch. read more

I got a Katy sandwich. Steak was juicy and the bread was perfect enough to soak up the tasty flavors. Wasn't busy on a Late Monday afternoon. Good service. Maybe needed a bit more seasoning on the fries. My wife had a superchief with chicken and she's hooked. We will be back. Sorry no pics. We devoured it. read more

I am not from around here and I love cheesesteaks so I'm always looking to try new places. I saw this little place on Metcalf and thought I'd try it. I read some mixed reviews and even in the negative reviews the thing that worried be most was how things were ran. I saw the owner reply to many negative reviews more interested in excuses and defending his restaurant than he was genuinely trying to understand HIS customers complaint and addressing valid ones so I knew right off the ownership was poor. Nonetheless it's a cheesesteak so I had to try! I ordered the super chief combo with jalapeño poppers. This was fairly pricey but wasn't too unreasonable. I ordered mobile for pickup and when I got there I ended up waiting as much time as I would had I showed up and ordered in line so that was disappointing. The jalapeño poppers were cold; not even lukewarm they were just flat out cold. I get them from another restaurant of similar drive distance and they're steaming hot by the time I get home so this was a HUGE disappointment being they cost an extra $6. The cheesesteak itself was the highlight of the visit but was nothing special and was not the best cheesesteak I've had by any standard. The steak sauce was very good. Given the cost to quality/service I would suggest and personally rather just go to Pepperjax or exploring other local options. read more

I have known Troy and his family, and have eaten at the stores for over 30 years. We eat there about 2 or 3 times a month. Always great food! read more

Styrofoam cups?? Automatic 1 star deduction.In the words of Seth Meyer on SNL..." I mean, reeeally?" I hate being served drinks in styrofoam cups. It screams laziness, tackiness, toxic waste, and it must push the cost up as opposed to just washing the glass ones you have...and that styrofoam sound makes my skin crawl. I could go on but I won't. Instead I'll go on about my lunch. I decided to hit this spot since I've heard so much about it and I thought my hubby would like their philly. Turns out it was not impressive. We both had phillys and were suprised that there wasn't more cheese. Isn't that what makes a philly? Anyway, the sandwiches are pretty large but really didn't have much taste. We added the horseradish(which tasted a bit off) and sauce but still...after a few bites I just gave the rest to my husband, especially when I started thinking about how seriously low grade the meat seemed. Not worth it. Also, the drinks tasted too 'syrupy'. Complain, much? Yes, I guess I had high hopes from a place that everyone has raved about. meh.. read more

I really like Philly Cheesesteaks and this place really failed. The meat was dry, overcooked and flavorless. Generic buns and store bought undercooked fries. Frankly you can get a better philly at the hooters next to them. Sad read more

I took my boyfriend here tonight to grab some quick dinner. We got there at 9:30 pm, there was no line. The lady inside was very rude to him. He wanted some french fries with his sandwich, and she refused to make fries because "they're about to close" (IN 30 MINUTES) and told him he could only have onion rings. He said he felt like they did not want him there. Fine then. You don't want money to support your business? Your loss. read more

Hands down awesome. My dad brought me here 25 years ago and it's still great. This is the best location in the metro. read more

Chartroose Caboose - Zephyr no onion. - Cheesesteaks Near Me - Overland Park, Kansas

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This place used to be better than it is now, not sure quite what happened. There is still good flavor in the beef for the Philly's, but they are loaded with grease. The grease was so bad that the bottom of the bun was soaked through within a few minutes of me getting my sandwich. Overall, good flavor in the sandwiches, but the staff doesn't represent anything you'd imagine for serving Philly steak sandwiches. Most are hispanic and are short order cooks. This is a decent place for hangover food, but probably no longer a destination spot. read more

By far the best cheesesteak in Kansas City. Very fast, pretty darn clean, a place I visit at least one time per week because I know it's just good food, fast. read more

Start off by saying I lived in Philly for 3 years, went to all the spots and ate cheesesteaks about 3 times a week. This is about the only local cheesesteak spot in town but luckily it's pretty good. Cheesesteak itself is solid, great meat, good cheese and onions. Roll is alright, really soft which I'm sure some like but Im used to it toasted on the inside. Fries aren't good but you don't go to cheesesteak spot for the fries. Extremely overpriced, I mean it's a good size cheesesteak but $14 for a cheesesteak, fries, and a small drink ain't cheap. Would go a lot more if it was around $10. Cheesesteak itself is a solid 4/5. read more

Have always enjoyed eating here when we come to town but this is our last time. The customer service was terrible. We tried to let someone know and they too had a bad attitude. They don't deserve your money. Go elsewhere. read more

Extremely rude staff. I called to ask to add ketchup & hot sauce to my DoorDash order and the person who picked up the phone immediately said "I don't know anything about that, I just got here" and then hung up on me. I had to call back and they immediately replied "we still have 11 minutes, nobody is here to pick it up yet" before I could even get a word in to make my request. I like the food but will not be returning to this location simply due to the poor service. read more

The Caboose is probably the best example of a Philly Cheesesteak in KC... They're not a perfect representation but they are pretty good. I worked on a long project in Philly so I know all about Jim's steaks, Geno's and Pat's. Those places are really good but I'm not a fan of the Cheese Whiz that comes with the standard issue at Pat's... The Caboose utilizes Provolone on their steaks which I vastly prefer to Cheeze Whiz.. I actually prefer the Chicken instead of the Steak at the Caboose which probably indicates that these are not the most authentic sandwiches. That said, the Caboose gets crazy crowded over lunch so show up early. A Philly, fries and a drink will run you ~$10... Not a bad deal for a tasty lunch.... read more

Have dinner here last month and was disappointed because the meat did not taste like it normally taste. I've been coming here since this place opened and I was not happy when I left and said that I would not be back. After speaking with the owner he told me that they had forgotten to add seasoning to the meat and they rectified the situation I know that they had a few problems but they have corrected them and they have remodeled and the place looks great. I will give them another chance. read more

Ok, not the best, but fulfilling. Could of used more seasoning. People were friendly, service was great. Food could if been better

I called to place a delivery order. A very hard to understand Asian American woman answered the phone and I think she told me to "hold"..after while I realized that's exactly what she said because she laid the phone down and I could still hear everything, including how extremely busy she was because she was working the front counter and it sounded super busy. After 15 min I hung up. One star for not having a separate person to take delivery orders. Management needs to get their act together cause they could have made a lot of money today. This is totally not the obviously overworked Asian American lady's fault, she was busting her tail working the cash register as I could actually hear it. How about a separate phone line for delivery and someone to take those orders? I still want my Zepher!!! read more

As a girl born and raised in Philly a decent try but not worth eating again. The sandwich was greasy without much seasoning. ..even my Midwest husband thought it was bland! I was disappointed ): read more

This review is about takeout. Let me set the mood for you. It was a gloomy Sunday which also means a lazy Sunday for me. So I didn't "officially" get up until 7pm and I was seriously craving a cheesesteak. After a while, I finally mustered up the energy to go outside and go to Penn Station, but to my dismay they had already closed. I was so crushed, then I remembered a place not too far away called Chartroose Caboose that does cheesesteaks. I arrived hoping they were still open and they were! The place was empty, but I figured that's because its Sunday and normal people cook lol Mary took my order and she was super nice! I definitely commend her on her customer service. As for my order, the super chief, it was okay. Nothing to write home about. It was edible and I'll prolly be back just to try something else. read more

Excellent food and service. Considering the food quality, their food is fairly reasonable. I would personally recommend the Super Chief and their onion rings, but all of the other menu items look delicious as well. My only complaint about this location is that they have way too much traffic during lunch. It takes too long to place your order and then to receive it. By the time you get it, lunch time is just about over and you have to scarf your food in order to make it back to work on time. read more

I came here with my boyfriend who is a near-Philly native. The place looked a little shabby, but did have cute/fun train decor. We both ordered the Pennsylvania. I thought it was good, though the meat had a slightly strange flavor, maybe like sea saltish almost? Perhaps a spice I can't identify. I didn't notice at first, but as I ate my sandwich it began to stick out. It was a pretty sizable sandwich for me and left me feeling full for awhile. My bf didn't think it was true Philly style (needs Cheese Whiz, perhaps?), but didn't dislike it. It looked like they had mostly Pepsi products, but they did have Barq's red cream soda, which I love and am sad is not more commonplace. I ordered a cherry limeade and was given a cup with a lime and syrup, which I presume I was supposed to add soda to. So that was a little sad, but it did taste good, and I guess the diner can freely choose what soda they add to it, ha ha. They had a few interesting items on their menu that I would like to try in the future (ice cream, sides,...), but I was too full from my sandwich and drink to try them. read more

The setup and décor of this restaurant have improved little by little since I first started going. It's comfortable and clean with a mix of everyone from white-collar lunch breakers to families with young kids, construction workers and high school students. My favorite selection, the Super Chief, comes with steak, cheese, diced onions, mushrooms and green pepper. It's a huge pile of flat top grilled, chopped steak with just enough flavor from the veg and cheese to be really interesting. CC also offers turkey, chicken and ham variations for those not worried about desecrating the classic. On our recent trip, I went for my hallowed favorite and Elizabeth grabbed the turkey variation which is surprisingly satisfying, too, but much lighter tasting. Whichever you choose, do yourself a favor and be sure to order a cup of au jus on the side. I know it's not classic cheesesteak affair, but it's perfectly delicious; that puffy, soft bun sops up the jus perfectly, creating bites that positively melt in the mouth. The fries are the go-to side, here... thick cut, always crispy on the outside and pillowy on the inside. Be sure to load up on ketchup and mustard to go along with them because the cry out for that sweet, tangy moisture. Chartroose Caboose is one of those restaurants whose menu I'll never even care to explore. I hit the sweet spot my first time in and gladly return for the exact same thing every time back. I'm sure many of their other selections are plenty good, too, but I don't need 'em. This is my cheesesteak joint. read more

My first time & Not impressed. Overpriced, poor atmosphere & dirty. Some entrepreneur needs to put something in worthy of the real estate location. I also saw bugs on the tables. read more

Love this place! The fire chief is my favorite ! Huge portions and super yummy. I normally don't like Phillys but I love this place!

One of the worst experiences I've had in years. Went to pickup order and 2 ids were running the place. There was a flood of water throughout the place and the boy was taking the payments out in front of the counter and ringing it up through a window. No signs warning of the deep puddles. II was surprised they weren't closed. read more

Can't miss Philly cheese steaks and you have to get the fries. Always good staff and service at the Metcalf location.

My Family of 7 came in for dinner and was immediately greeted by the workers. Food was as good as it normally is. What really caught my eye was how extremely nice the workers at the front counter were. While we finished up eating they even came by (which has never happened before) and clean up our trays for us. Just the courtesy and energy of these workers tonight is enough to bring me back. ps. The workers are always very kind and helpful, just this night they were extra wonderful! read more

Great sandwiches!!! Decor is awesome!! Maybe they cater not sure...but service was fast. Cute name too! Not sure if this is a grub hub....

One of the worst. I feel ripped off. $14 for a nasty cheesesteak combo and rude service from the lady taking orders. Won't be returning.

I use to come here a least once a month....but that was years ago. The Chief sandwich was ok, not alot of flavor. Not sure if due to sandwich had gone downhill, or there are better cheesesteaks in town now. Wasn't bad, just bland and maybe a bit expensive for what you get. PepperJax is so much better and a bit cheaper. read more