So far, I've had the massage services and I'm looking forward to trying other services at this…read morelocation

After all the good things I've heard, I was frustrated to have such a bad experience. Only real…read morewelcoming person was the woman who washed my hair. My haircut was awful. I'm spending upwards of $90 again 3 weeks later getting it fixed elsewhere. I heard they have some very talented colorists and I've seen what they've done so that's why I'm still leaving a few stars.

It's always a great hair day when you work with Haley. She produces wonderful color and finishes…read morewith a a great cut and blow dry. The vibe here is upbeat and cheerful, and it's time and money well spent.

My initial visit wasn't great. I had a complaint. They…read morefixed it! No problem. I'm so relieved.

I had an amazing experience today at Scruples Salon and Spa! Marsi did my haircut, and I couldn't…read morebe happier with the results. The salon itself is clean, welcoming, and has a relaxing atmosphere. The staff is friendly and professional, making the whole visit enjoyable from start to finish. Highly recommend Marsi if you're looking for someone skilled, attentive, and truly passionate about what she does. I'll definitely be coming back!

Everyone is so nice from the moment you call to schedule the appointment to the moment you walk out…read morethe door! I definitely recommend to everyone!

BEWARE -- Terrible & Rude Customer Service ORDER OF PHOTOS…read moreATTACHED: -1. Marta's previous balayage on a different guest I showed her I wanted for my VIRGIN hair (I AM STARTING TO BELIEVE THESE ARE NOT HER ACTUAL CLIENT PHOTOS SHE POSTS) -2. ME! At the washing dish.......completely stripped blonde hair that Marta said was "perfect," but suggested a $25 extra fee of toner to neutralize. LOL!!!! -All the other photos are of my hair. There is no comparison to what she did to me and what she posts of her Instagram. I truly think the photos she posts are not of her work. I never thought I'd ever be one to write such a review. The salon experience and customer service I received at Salon Pure 11/5/2019 which continues today 11/20/2019 has been an absolute nightmare. Marta T, NEW owner of Salon Pure seems to have learned her business management skills from the previous owner Adriana. I trusted Marta to balayage my NATURAL, VIRGIN hair from a strong recommendation by a co-worker of mine. I ignored the reviews from when the previous owner Adriana ran the salon but clearly nothing has changed here. To begin my experience, a week prior to my balayage nightmare from OWNER Marta, I came for a quick 1 inch trim and blow out. $85 before tip. No problem, I thought...except for the fact my blow out did not last more than ONE day. I called her the next day and told her I still want to get my balayage done by her but not to do a blowout service. First note, inside salon is COLD. Cold inside on both service days I came. The day I came in for my balayage was 30 degrees outside. *keep this in mind while story continues* I showed Marta what I wanted from her Instagram page (@traveramarta) on an actual balayage she posted that *she* "completed." I told her if it were to turn a *little* more blonde, I would be ok with it. She did NOT show me color swatch book. She proceeded mixing and hand painting the color on my hair and applied plastic wrap in true balayage style. When at washing station and Marta is washing my hair, she said my hair lifted a *beautiful* blonde and I won't need to tone, BUT IF I WANTED TO, it would cost another $25. Weird, I thought...considering I haven't even seen it and she already is talking about how *perfect* it lifted YET there is a fee to tone... I OBVIOUSLY was SHOCKED to see YELLOW bleach blonde stripped hair that Marta claimed was "perfect." I was almost in tears and told her we MUST tone. We went back to the washing station and began toning. When she rinsed out, Marta simply dried my face framing section. It was clearly nothing like the photos I showed her but I thought, it's ok, I can make it work as it was my first time ever coloring my hair. Remember how I said I called the day before about removing the blow out service (which costs $50 and previously only lasted me one day)...well after Marta dried my face frame, she expected me to leave with soaking WET hair in 30 degree weather. I have never been to a salon that does not do a rough dry, which especially seems unheard of after a COLOR SESSION! I had to blow dry my own hair while Marta went on to color another guest. The following days, I would run into friends who ask what happened to my hair. The outcome I am left with was nothing close to a balayage. Marta gave me chunky orange highlights and let me leave thinking I looked GOOD! As of today (11/20), I am ****STILL**** waiting for a refund. I have damage to what was once beautiful, virgin hair. Marta claims it is "virtually impossible to duplicate a hair color," but a TRUE PROFESSIONAL (btw she claims is she a Matrix Educator....I am contacting Matrix over this too...) would LOVE to work with never before processed hair. Marta told me that I am taking advantage of her. My final result and attached photos will tell you differently. My salon service was $145 and I asked her for $200 back. I believe this was reasonable since the correction for HER ERROR will cost more than $145. Marta, OWNER, is GREEDY and has NO customer service skills. She does not reply to me to resolve this amicably and switched from offering me a refund of $145 to saying her FINAL OFFER since I am "TAKING ADVANTAGE OF HER" is $145 of **CREDIT** to come back to her salon. -- LOL NO WAY! This whole situation has been a nightmare and a normal salon owner would admit their MASSIVE error, but instead, here I am, writing this review for the world to see on every platform I can share it on. I cannot see this new salon being successful in Glenview. The business practices are horrendous and the services match. Cheers.

Adriana does a phenomenal hair color, cut and keratin. I went to Scottsdale and had my hair color…read morecut and keratin. From now on I fly back to Chicago or fly Adriana out to Scottsdale. She is the very best of the best!!!

It looks like they're closed on Thursdsys. Visited their shop at 5pm on Thursdsy to buy some…read moreproduct. But they were closed. Just a suggestion: call before visiting here. This is the 2nd time I've experienced this with them, so it looks like they adjust their hours without notice. Here are their advertised hours from their website: Monday: 10-6 Tuesday: 11-8 Wednesday: closed Thursday: 11-8 Friday: 10-5 Saturday: 10-3 (every other) Sunday: Closed

Big huge thank you to Megan for giving my kiddo an amazing haircut! We'd had a less than good…read moreexperience with another stylist in the past, but Megan absolutely nailed it this time. We are so happy to have found her!

Excellent cuts and coloring. Staff are responsive to requests and your feedback. Always know I'm…read moregoing to leave with a cut that will be easy to maintain!

Pablo is great! Been seeing him for over 10 years. I'm very particular with my hair and he always…read moredoes a fantastic job. I wouldn't trust anyone else with my hair.

Faust of Italy is Amazing! Kathy is the most amazing stylist I've seen…read more I used to live in Morton Grove from 1987 to 1995. I live in Grayslake now, and found the distance a little far. But I have returned!!!! I have never left the salon when I did not feel I looked great! She takes the time to discuss my hair, what styles would look good for my face and has even told me what won't work. I appreciate this more then you will know. The staff is still there in 2014. Sandy is awesome. They must be doing something right! I highly recommend Faust of Italy. Don' t bring a credit card, bring cash or check. But it is worth the trip.

I want to give a big shout-out to Cathy and Maria, hairstylists at Faust of Italy. I have been…read moregoing to this salon for over 15 years and have always left feeling I looked my best. Over the years, I have recommended Cathy and Maria to many other women who also continue to patronize these two talented stylists. Their services are reasonably priced, too. Highly recommend!

Wow. Top notch service, I had a couple question regarding the differences in the services they…read moreprovide and the front desk was super helpful with answering my questions. My guy, Nick, was phenomenal, detailed oriented. I've experienced nail techs who aren't consistent with shaping but he was meticulous in making sure my shape was perfect on each finger. My only regret was not taking a before photo because my nails were not in good shape, but these after photos are beautiful! I found my new go to spot for nails and I'm so lucky to have gotten Nick as my nail tech because he was incredible.

I wanted to like this salon, but unfortunately my experience wasn't enough for me to return…read more The technician was friendly, and when they didn't have the OPI color I originally requested, she showed me two alternatives so I could choose the closest match. I appreciated that. However, I felt like the appointment was rushed. I requested round toenails, but they weren't shaped the way I had asked. I didn't realize they had been shaped differently until my manicure, when she asked, "You want square toenails but round fingernails?" At that point, it was too late to correct them. My manicure also wasn't shaped the way I wanted, and the replacement color ended up much pinker than I expected on my hands after only being tested on my toenail. There were also a couple of service issues that left me feeling overlooked. After my pedicure, she tried to send me to check out even though I had a manicure scheduled. During my manicure, I also noticed other clients were given towels or hand rests while my arms were resting directly on the cold table. The finished manicure is decent overall, although I noticed a few small air bubbles and that the color appears slightly thinner in some areas than others. Overall, I didn't feel like the experience was very personalized or attentive, so I'll be trying another salon next time