I've went to Eric a couple times for my Lexus GS 350. Every single time he's done a great job with…read moremy repairs, Axle, check engine covers, exhaust work. He offers a very fair price compared to other mechanics when I've reached out for quotes. I feel content and confident that I get treated with respect and I can confirm he's honest about how much parts and labor are. Don't hesitate to get your car repaired here.

** Detailed Review**…read more Hello everyone, I had just got around to be able to write a review for Auto Plus of Chicago. I will write a detailed review of my personal experience with them. I have a 12' Lexus IS250 and I was involved in an accident where my front and rear bumper needed to be replaced. I was looking for many local shops that had fair pricing and good reviews, reviews always go a long way. I found Auto Plus of Chicago with 4+/5 stars. I had spoke to the owner, Sam, about pricing. He gave me a very reasonable price for paint+install. I had ordered the front and rear bumpers on my own, I just needed the shop to paint+prime and install them for me. 04/06/2021- This was the first day that I came in to drop my car off to the shop. At first glance this shop looked very unprofessional, it looked like no one even worked here, not a single worker to be found, except the janitor. I walked around and found one of the workers in the office. I told him what I needed done and that I spoke to Sam. I left the bumpers there for them to paint and they said they would contact me when they are ready to be installed. Sounded good to me. 04/06/2021- I was told the bumpers were done and to leave the car at the shop for installation, which was fine with me, shouldn't take long at all. I was told that their painter broke their back and it would take longer than usual, I understand accidents happen so that was fine. 04/17/2021- I was told the car was ready. I came into the shop to notice the paint color was off and there were smudge marks everywhere. My car is nebula gray, while the front and rear bumper were painted like a light blue shade. I said I'm not taking it and to fix this and let me know when it's ready. 05/06/2021- I was finally told the car was finished this time and I came into the shop, this time the paint was matched fairly accurate and weren't many smudge marks which looked fine to me. The funny thing is they got this paint from Sherwin-Williams, which was right across their shop... I thought I would had a smooth and easy process with this shop, but of course with my luck right when I came in to make a deal with them is when these new workers bought the shop. Previous owners seemed to care much more about customers and provided quality service. Overall, this shop is VERY unprofessional and no one seems to CARE about any customer satisfaction. If you actually want some decent customer service the only person I recommend talking to is SAM, absolutely no one else at that shop has any idea what they are doing and they are very unprofessional. It took EXACTLY 1 month for me to get my car just to get the FRONT and REAR bumper painted and installed. A job like this should take a WEEK at most, realistically a couple days. I had to come in THREE separate times to look at the car just to even see if it was right. The first and second time were absolutely ridiculous and I would feel embarrassed to even offer a customer a vehicle looking like the way mine did. At-least the third time they got it right, there were a few minor fixes, but at that point I just needed my car back. BEWARE IF YOU CONSIDER COMING TO THIS SHOP

Sometimes when you're stupid in life and do things like forget to check to make sure your spare…read moretire is functional, you need places like this that will stay open late for you just to make sure your car works and that you can leave the area as soon as possible to minimize the spreading of stupidity to their neighbors and friends. Thanks to a monster of a pothole on southbound Caldwell which eats up right side tires like I eat Kumas burgers, I found an oasis of warmth, compassion and reliable people who know how to fix your tires, treat you with humility and leave you with some money in your pocket and whatsoever's left of your dignity. Long story short they stayed open an extra hour just to fix my flat tires, helped me replace my balding tires with a decent deal and even lent me some tools to help me get my car mobile to limp into this place so I wouldn't have to shell out another $100 on a tow. In times of despair and confusion its good to know good people exist.

Every time I call, I get a number, then the number goes up, then when you pick it they add in…read moresomething and they never tell you labor costs that they throw in at the end. I would stay away.

To be fair, here is my most Honest review of Auto Union and it's owner Bob (great gentleman)…read more AU was recommended by a reliable source so I chose Auto Union to repair the body damages from the front collision. My car has been there twice already and will have to go back once more. I was told my car will be "better than it was before the collision" but in reality, after a collision, it's never the same. Other than the little kinks that made for the hassle of having to drop off and or get Bob to pick up the car from my location, the paint job was impeccable and I think that is what AU prides themselves on.

Great service, the service manager Rosando was great, explained everything to me and the work was…read moredone on time!

I strongly DO NOT RECOMMEND Gateway Auto Service due to their outrageous pricing and extremely poor…read morebusiness practice. I was quoted $1,834 for a radiator replacement, oil pressure switch, and an oil change. I had already reviewed the estimate beforehand and knew they were charging 6.2 hours of labor at $175/hour which felt extremely inflated for the work being done. For context, I called around to several shops and ended up receiving a quote for $745. When I went in to question the pricing with Nick, the quote suddenly dropped to $1,247. That's a huge difference for the exact same job - 32% to be exact. If there's that much "flex" in the price, it really makes you question how the original number was justified in the first place. At the same time, I was told they don't inflate estimates which didn't line up with what I experienced. The whole interaction felt uncomfortable and undermined my trust in their pricing transparency.

I would give 100 if I could!! I came here to get work done on my Audi a6. I cannot say enough good…read morethings about these guys They are truly a blessing in disguise!! Its a breath of fresh air to come across honest, trustworthy, reasonably affordable AND reliable mechanics these days. I will be a customer for life! & when I say NICK is THE BEST, thats an absolute understatement!!

I am very happy with the service I received here. Being a woman, it's pretty intimidating to go to…read morecar shops. I admittedly know absolutely nothing about cars and get very squeamish about getting ripped off for repairs i don't know whether i do or don't need. John helped me out; he was professional, honest, and sincere. At the end of the day, all I care is that I'm being charged fairly for what I really need. My car had been running noisily for a few weeks now.. (maybe a hole in the exhaust?) and on the way home today, my car starts roaring like a racecar on the daytona track without any of the speed of a racer. Then there was rattling. So when I parked, I was so unhappy to see a chunky part underneath my car half sitting on the ground. i wasn't overpromised anything. john told me what was wrong, what i needed, what i was paying for (and how what i needed compared to how pricey repairs COULD have been....) and said 1.5-2hrs for the job. it was actually ready in under 1. My car was fixed, no more noise, and no more guts hanging out underneath. really, i'm so happy to feel i was taken care of and am glad to support this neighborhood spot. I'd recommend this place to anybody.

I'm very satisfied with John. He's trustful, fast and offers excellent prices. I have to admit it's…read morehard to find a good mechanic and I am very lucky to have him! Thanks, John!

Once again, Steve and Mike saved the day. They went above and beyond and brought my C5 Z06 back to…read morelife. The beast is back.

Brought 2 of my job vehicles in for repairs. Was very…read moreimpressed with the quick turnaround. With previous vendor, services were very slow. So glad to have a company that supports our needs. Thanks a Bunch! Shanya

I have trusted Ahmet at Ozco auto repair since at least 2012 through multiple cars and he has…read morealways done reliable, quality work at an affordable rate. He exclusively handled all my vehicles for a long time until I just started buying new cars and not dealing with problems. If you need anything, small or big, don't hesitate to come here.

The work on 2 of my vehicles were excellent. They provide receipts for the parts they purchase and…read moretheir hourly is absolutely fair for the quality of work. One of the vehicles they worked on is an early 90's Mercedes which I was nervous to trust them with. It drives better than ever. These are my guys moving forward.

Naz and his Service Team are doing it Old School! They ascertain what the issue is and then they…read moreactually fix the issue. No additional charges, no breaking anything and then claiming that it was already broken... No shenanigans. Every single issue I've had they have addressed it or sent me to a place that they highly recommended. Amazing, honest, getting it done in a world where that is very difficult to find. Trustworthy.!!

Great service, fair prices, and honest mechanics. My car runs better than ever and service was…read morecompleted on time. Definitely recommend this shop.