so i went and ate with the fam for mother's day and i got my meal 45 minutes after everyone else at my table which was 5 OTHERS and it took them almost 45 minutes to get there's thereselves this is COMPLETELY UNACCEPTABLE read more

This was a good choice to take a party of 14 this evening.... We got there and had only about a 40 minute wait. The menu had steaks, baby backs, burgers, catfish, shrimp, etc.... A good selection of beer on tap, and what appeared to be a decent happy hour crowd. The noise level was pretty high, which was great for the kids that was in our group.. The meals were all pretty good and served quickly. If there was one downside to this place, and it wasn't just with the group that I brought, there wasn't much table space for large groups. Tables had to be put together, but it seemed as though they weren't interested in making any of the large groups comfortable by adding another table for extra space. Still, we had good time there. I'd just consider someplace else to take a group of more than 8. read more

We visited here about three years ago, but honestly, I don't remember much about the restaurant, so I was really looking forward to going today. At appx 2:30 pm, there was a 30 minute wait to get it. That in itself is a good sign. Yeah, I love food, and my waistline shows it, therefore, I was looking for lighter fare today. I tried the Sweet Heat Chicken & Shrimp and it was delicious. The salad was a mix of arugula, endive, spinach and red leaf lettuce. It was very fresh. The tomato herb vinaigrette dressing complimented the salad very well, and they didn't drown the salad with it. The chicken and shrimp were both cooked well and the sweet chili sauce glaze had a touch of kick. My dish was by far my favorite of all the things I tasted. I tasted a few other items at the table... The Mac and Cheese was creamy and tasted it like it had some sort of crumble topping. The Grilled Baja Chicken was good, but the flavor was slightly bland. The lemon pepper chick was tasty, but the lemon pepper seasoning was very salty to me. The chips and salsa were good, but nothing spectacular. However, to me (Mr. Cheapskate), the cost of the meal overshadowed the generally good meal. Most entrees are generally under $10. Overall, I really enjoyed the experience and II look forward to going back again. read more

Cheddar's Scratch Kitchen - Sweet Heat Chicken & Shrimp at Cheddar's Casual Cafe, Columbus, GA. - American Near Me - Columbus, Georgia

We have dined in and had take out regularly and have always been pleased with our meals!

Underwhelming, lackluster experience. I had heard such great things about Cheddar's, but when I finally had the chance to go and eat here, I was completely let down. First of all, our server. Le sigh. She seemed like she didn't even want to be there, let alone take our order. Second, the atmosphere. It was FREEZING! Like the AC was on full blast. It was colder indoors than it was outdoors. :-( Third, the food. It was actually tasty, but the service and the environment had already left a bad taste in my mouth (pun intended). read more

This is the first Cheddar's location I've had a bad experience at. We've been to this location 3x & every time we have asked ourselves WHY we decided to give it another shot. The staff is clearly overwhelmed & talk about how "shitty" it is working there on front of customers, our orders have been incorrect or poorly made during each visit, the servers are inattentive & have to be flagged down to place an order/ask for refills/request the check, cutlery, dishes & bathrooms are dirty and the list goes on. I wouldn't recommend visiting this location to anyone. read more

I have not been to Columbus in years. While visiting we decided to eat here. It was nice to be at a restaurant with friendly service and good food. The wait time was less than 10 minutes- we received a text when our table was ready. Our waitress Tae was amazing! She was professional, friendly and punctual. My party ordered the monte Cristo, spinach dip, 1/2 ribs, chicken salad, and strawberry lemonade. Looking for to my next visit to Columbus. I will be back. Thank you Tae!!! read more

Horrible !! brought the wrong food, barley any flavor to the food, never refilled our drinks, and the waitress added her own tip without asking!! read more

I have now dined at Cheddar's in two different states and the food quality is the same....poor. The ribs were drying and load baked potato was under cooked. The hostess had zero customer skills and our server didn't know that a captain and diet with a lime was a cocktail. Cheddar's used to a place to get a solid meal, I fear those days are long gone. read more

I had the Philly cheese streak and my husband had the chicken fried steak with mashed potatoes and broccoli casserole. Everything was good. We haven't eaten here in a long. Our waitress was super sweet. read more

See all

My waitress was nice but barely saw her. Ordered a drink. It never came. Ordered the 20 oz Bone in Ribeye. Asked for it to be cooked medium. It was under cooked. Waited 10 mins for her to come back so I could ask her to have it grilled a little bit more. Couldn't wait anymore because I was short on time so I ate it anyway. Another waitress had to fill my water for me. Asked for the check, and to my surprise that took forever as well. read more

Cheddar's Scratch Kitchen - American Near Me - Columbus, Georgia

Buffalo chicken wrap is my new favorite item. Portion size was enough for a second meal.

Vegetable Plate . Potatoes were delicious. Soup tasty & chunky like I like. Good food. I'm

.I will never go back Service was horrible and i fell the the bathroom floor was covered with water ,And i ask to see the manager they said they couldn't come right now read more

This is why people don't visit certain restaurants. Thr service was okay however the quality of the food is less yham Darden's expectations. The chicken was overcooked thr pasta was horribly overcooked, the Alfred sauce tasted like plain heavy cream no seasonings. I've worked for some of the largest restaurant companies and Darden bring one them and this is just not the standard I'm accustomed to. Horrible customer experience, no manager present and the quality and presentation of the food was unacceptable. I will be contacting the corporate office pertaining to this issue. Thank you for an unpleasant experience. Training is necessary to correct these issues. read more

This was our first visit and we will definitely be back! The food was absolutely delicious and the service was impeccable! My steak was made to perfection! read more

Normally a great restaurant. Service was horrible. We waited 15 minutes for 2 people after being seated and no server showed up! We were in the bar area and not that busy. Very disappointed. We left. read more

Great taste Foods. Very affordable price plus the servers are nice. No wonder they are always busy. I definitely recommend this Restaurant. read more

I loved Cheddars until I went to this one.... it's awful... the Salmon I had was undercooked and they had ran out of utensils had to use plastic utensils I was like wtf! On top of that the waitress was no good as well, had us waiting and forgot to bring our sides. Even the drink was messed up we ordered the pain killer they ran out of liquor they normally use so they had to substitute another. I would never recommend this place to anyone! They need to shut it down or get new management and better staff. So sad to say but it's the truth! read more

Not sure what happened to the Cheddars I remember but this place was disgusting. It was filthy. I was shocked. Picked up the ketchup bottle and got ketchup all over my hands. The floors were dirty, the walls were disgusting. Even saw one waitress carrying out a tray of food while applying lipstick. The fries were stone cold and since when do you order a burger and it comes with nothing. No fries, nothing. Fries were extra. The below pictures just gross! I will never go back. read more

See all

Me and my co worker decide to come here for lunch for our first visit. I only have one word to describe our experience, Amazing! The food was great and our server, Amber i believe, was so sweet and attentive. My fave was definitely the honey butter croissants. Will definitely come back again if I'm ever in Columbus GA. read more

Terrible curbside service. 30 minutes after pickup time, 2 phone calls and still no food!

This spot has become my home away from home!! Fresh homemade food - absolutely LOVE comfort food!! StarBars - Andrew and Ken are my favs!!!

The food was decent but came out cold. The dishes were dirty that came out which was nasty. Our waiter seemed overwhelmed so I didn't bother to get new dishes just wiped them off. Our waiter was also nice but went missing several times and we couldn't locate him. Also we went for a birthday occasion and wasn't offered a dessert. I think because of the dirty dishes and cold food not sure if I would dine here again. The drinks were really good. That was the only positive. read more

The food was very tasty! Everything was seasoned so that we didn't have to add salt or pepper. What dropped the rating down was the wait time (45 minutes), seeing empty booths when we were seated, and the long wait for the server to take our appitizer and drink order. It seemed like the staff was short-handed. It seemed like this restaurant is very popular in the Columbus area. However, too many customers left because of the ever increasing wait time to be seated. read more

Tonight was my 1st time being back at Chedder's since I left Columbus in 2016, I was not happy at all. My wait time was ridiculously long and others with my same group size were being seated before me. It took forever for our food to come, my drink tasted like Robitusin DM and my steak was suppose to be well done and it was PINK. I didn't want to send it back because it was already a long wait for our food, I dealt with what I had. I will not be returning to Cheddar's the next time I come back into town, that was almost $200 that I just gave away. DO BETTER CHEDDAR'S AND NO THIS IS NOT A COVID THING, THIS IS A CUSTOMER SERVICE THING. read more

So I gave them 1 star because it makes you give at least 1. We went there tonite and my wife has celiacs disease so she asked for a gluten free menu. My wife ordered from the gluten free menu and when her food came and she took a couple of bites she quickly realized it was not gluten free! We asked for the manager and he apologized but did not have an explanation as to why that happened. We explained to him that it's not a choice it's an allergy. That just added to substandard food all around the table. No coming back here for us! read more

Absolutely love this restaurant. The food taste the same every single time we go which is a positive. Very good priced good amount of food. I go there every year for my birthday and any other time I get a chance.Lately it's been hard to get in there due to lack of employees. The last time we went was in March 2022 and we waited 45 minutes and the restaurant was empty. Asked hostess she said they had not enough employees to take care of customers. That's a shame. But still will continue to go there. read more

Today was their day of redemption to earn their loyal customer back after a horrible visit in March. Only to be disappointed again in the same fashion. Their drinks are concentrated with so much mixers that you do not taste the liquor at all. The drinks were so sugary it was disgusting. The most simple drink, Texas margarita, was equivalent to bootleg koolaid. Only when the manager spoke to the bar staff, did they issue a shot of tequila and the drink was perfect. As we dined outdoors, the tables were filthy i asked a total of 3 times, including the manager, for someone to come wipe the tables, and the tables were still filthy. When we ordered a second round, the drinks were worse than before. So the waitress ended up taking the second round of drinks off the bill. Horrible experience. Will never ever return again. Have been a loyal customer since they opened years ago. I don't know what happened, but it's going to cost the business, when more customers see how they're operating a lazy and subpar restaurant. read more

This was a great experience. The food was all excellent. I love it when a steak is seasoned so perfectly, it needs no sauce to accompany it. The complimentary croissants with sweet butter that were served while we waited for dinner were delicious. Our server was very attentive and though she took good care of us, we even had a different gentleman walk by and make sure we were being taken care of. Highly recommend! read more

Well, I can't really speak to the food yet since I just now successfully placed my first order. Friendly tip, don't bother trying to call in pick up orders here. I've tried several times over the past few months to call in an order. I can't really figure out what the logic is behind their decisions to accept call in orders or not. My guess is there is none. I've heard really good things about this place and I wanted to give it a try before moving away from Columbus. But tonight is the first time I've successfully placed an order here, and even then it was slightly ridiculous. I called 4 times. Twice the phone just rang out. Twice a host actually picked up and then immediately hung up on me. Finally I drove out to place an order in person. The host was polite, but said nothing about the hang ups or the difficulties I experienced with calling in. I actually saw a host pick up and hang up on another caller while I was walking out to my car. All I can say is this better be the most amazing take out food I've ever experienced if this place stands a chance of making up for the awful service. read more

I recently visited Cheddars in my town, and I was not impressed. I was greeted and told there would be a 20-to-25-minute wait, but there were only 9 people in the restaurant and a whole lot of empty seats. There were like 4 hostesses standing around just chatting, why couldn't one of them wait on the customers to solve the waiting problem. We only got seated when the hostess heard a couple of us talking of going somewhere else. This is sad. I know all restaurants have server issues but when people just stand around and are doing nothing, someone should address this issue. Thank you. read more

I came here for a dinner with friends, and we had an amazing time! We were seated immediately upon arriving at the restaurant, and while our drink orders were taken immediately, we were not rushed to order (which was good because they have a lot of delicious-sounding options to choose from!) We started with the chips and queso, and the spinach & artichoke dip. These dips came with the perfect amount of chips, and were absolutely delicious. I ordered the baja chicken over rice and beans with pico de gallo, and it was both a large portion and flavorful! I will be back when I can! read more

Cheddar's Scratch Kitchen - American Near Me - Columbus, Georgia

See all

Food was fairly good, but they got the order wrong multiple times. The glasses for our drinks were sticky and even after bringing it to our waitress's attention (when we could finally find her) We were done eating before she even thought to remedy the problem. The waitress was completely inattentive to our table, only bringing us our drinks and food. We had to ask another waitress to bring us to go boxes and drinks. Even when confronting and asking our waitress to speak with the manager (something I've only ever done perhaps two times ever) we never saw, or spoke with them. Although we didn't tip, we were polite enough to police/bus up our own table, making it easy for the waitress to clean. I'll eat here again; but I sincerely hope that the service and food have greatly improved by the time that I do. read more

1pm Wednesday. Was told it would be a 15-20 minute wait. It was more like 25. And that's ok. It's an estimate. The host needs a bit of training though. When I hear "Kay, party of two!" And I get up to be seated only to be told it's going to be a little while longer, that's just bad training. Note that there were just two parties waiting at the time. It wasn't a crush. Just walk up and say "we'll have your table shortly." Don't call me up. So, after waiting we were seated. In the bar. Still fine. It wasn't so much they were crowded but they were horribly understaffed hence the wait. Our server was training and still did a great job. The food is my main issue. Chicken fingers and fries, one of their biggest sellers, served stale and room temperature after all that time. Did I bring that to their attention? No. At this point I just wanted to be done. If you are limiting seating you need to ensure quality. It wasn't worth the money. I joked on the way in to my 84 year old mother "maybe we should go to Hooters instead of waiting for a table." Maybe we should have. read more

Whelp. First, there was a hair in my food. I had to send it back. Manager never came and spoke to us or did anything about it. When my husband asked for the manager the waiter said they couldn't come talk to us. We didn't want a discount etc just someone to acknowledge the situation. They also brought plastic utensils and my husband ordered a steak. He had to cut it with his pocket knife. Very disappointed. read more

I eat at cheddars in Texas a few times a month, so I was glad to see one in Columbus Ga. First I called my order in and the Young man that answered the phone was extremely rude. My steak was cold, my potato was so undercooked I couldn't put a knife in it & I asked for a loaded potato and got zero toppings. My carrots were halfway cooked. When I pick the food up the same young man that was rude was extremely rude again. I'm generally a good tipper, but I kind of regret even tripping at all. definitely will not come back to this establishment in this town. This establishment does not even deserve the one star. read more

Okay food but terrible service. Took forever for our waitress to take our order then she only checked on us once the entire time. It was the middle of the day so they weren't busy at all. Will NOT be going back read more

A big fat ZERO stars is what I want to post. Horrible service. We had a waiter who was stoned out of his mind. And the strong odor of marijuana coming from several employees was disgusting. After an hour an 20 min of continuous horrible service and no food, we left. The manager is beyond incapable of running a business. Quite honestly I think she was on something as well. And when I say our waiter was stoned....I mean stoned. My son in law a police sergeant was the first to notice and then as this waiter tried waiting our table it was almost comical how he could not function, remember or get the drinks correct. And kept forgetting 2 drinks for over 20 minutes. We watched other tables keep asking him for things over and over. And when we told the manager she literally acted like she did not hear that. I repeated it and again she ignored it. That is the worst cheddars ever. Mind you with the heavy aroma in our area of the restaurants we left there feeling a bit happy.‍ read more

Visited recently for lunch. Went no long after they opened so we had a pretty short wait time. Our waitress did an excellent job. I didn't get my entire order but she took care of it immediately. The food was great as usual. The only real issue I had was the excessive amount of gravy on me mashed potatoes. I love that they give the party an order of croissants now. read more