Just had the worst experience ever. What was supposed to be a great family night out to celebrate turned into a nightmare. We got our salad and food out at the same time when we specifically told the waitress how we wanted our order to come out. She didn't check on us for a while and when she did it was as if we were going to ask for a free meal. Thank you again ruining a special night read more

The complimentary honey butter croissant was the best part because I did not have to apply the butter to the bread, not to mention the bread is the best part at the start of the meal. The vegetarian option was exactly what I was looking for. Def will recommend for large crowds. read more

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This is a great American restaurant. I love their steak and appetizers. They also give out fresh honey croissants and the first round is free. I love their appetizers as well. read more

The service was so so but the food was pretty good. I had the chicken fried steak with my choice of sides and I selected the macaroni and cheese and broccoli cheese casserole both were amazing! The chicken fried steak was moist and delicious and had plenty of gravy on it which I loved! My parents ordered the white fish and vegetables and they really really liked it we will definitely be going back read more

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The El Paso Cheddars has never disappointed me great food and salads, drinks. Courteous staff, prices always reasonable, I will always come back read more

1 star is being generous. Dirty, dirty outside. Not first good impression. I ask about available sides, I'm told "lower right hand corner".

Great food and ask for joselyn best service you will Get she is on top of her game, great selection of Food for a great price read more

Stopping through on my way to Cali and noticed Cheddars off the highway. Never realized it would be THE place to go...or so it seemed. It was packed! Luckily they have a nice bar to get a drink and wait for your table to be ready. Once seated, I ordered the lasagna/spaghetti dish. I have to say I was skeptical, but it was pretty darn good. Our table also ordered the Chicken Pot Pie and was given two thumbs up! Service was crazy fast! They are a well run machine. Get you in and out. The menu is not huge and they have everything pretty much prepared by opening, so they just need to heat each dish as it's ordered I suppose. Is it gourmet? No, but it's good quality American cuisine. Also, our waiter was very friendly...overly friendly...as in the typical TGI Friday's friendly. That's a good thing...but really just feels fake too. But what else can I say, they do that style perfectly. I would come back if I wanted a good, chain restaurant style family dining experience. read more

The sides are exquisite Especially the Mac n cheese I recommend the New Orleans pasta. Would highly recommend to anyone! read more

Our appetizer was tasty as was our meals.. our Iced Teas flowed as needed. We were very please with the speed of being served however it took 3 requests for more lemon for our fish dinners.Never in my life have I had to wait, after our plates were cleared did I have to ask for our check and than had to wait. From personal experience from working in restaurants and catering it's usually not so much the servers fault as it is management as a whole read more

The food here is good and inexpensive but I'm giving it a one star based on my last dining experience. We waited over 30 minutes before our server finally said "your food will be out soon." After noticing that at least 4 tables around us received their food before us and were sat well after we were, we called the manager (it takes a lot for us to call the manager). Turns out "the kitchen lost our ticket." Manager comped our meal but we were still upset. The server didn't even try to apologize to us, to go the extra mile to fix the situation, and she barely even checked on us after this all happened. It was extremely disappointing... it wasn't even super packed so I felt there was really no excuse. Our server should've checked on our food in the kitchen earlier to catch this mistake. We won't be back. The hostesses up front have an attitude that is really unappealing. The floor was extremely messy. It was just a horrible experience. read more

Nice experience. Great value for the price. Large portions. Attentive staff. Clean restaurant with a great atmosphere. read more

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Had the most unpleasant experience today during lunchtime. I ordered a delicious grilled chicken salad with sweet pecans. As I had taken a few bites, I saw a blond fine hair. I called on the manager, she was very pleasant and apologetic, asked me if I wanted to order something else. I told her no, that had done it for me. I got dessert instead. Won't go back. That's a fact. Staff was nice but the unpleasant surprise did it for me. Yuk!! read more

Hands down!!!!! I finally found my chicken fried steak!!!!The best I've ever eaten here in El Paso...So tender and the breading was nice and crispy to perfection!!! No complaints here....order this with white gravy...mmmmm good...finally read more

HORRIBLE service, they've got kids running the place! We had a terrible experience we didn't even stay to eat. We came in on Friday around 6, as expected there was a wait but this time it was ridiculous! We waited an hour & fourth two minutes, mind you I had a baby with me. The poor hostess was incredibly unorganized and unprofessional! So hangry right now, safe to say I'm never going back! read more

Never had a bad dish. Last month I had the blackened salmon with sides of broccoli and loaded mash potatoes ... had it 3 times since then lol yum! read more

Let me start off by saying that I love Cheddar's. As far as chains go, this is my absolute favorite! But my experience at this location was horrible. We got there around 8pm and we were a large group. There were 9 of us, so I expected to have a longer wait than normal. But it was ridiculous. The restaurant is not set up to accommodate very many large groups, since the tables are apparently bolted down. They offered us a large booth since we had kids with us. This was not a good option for us. I don't care how big the booth is, 9 peeps can not fit comfortably that way. However, we were willing to split up and sit in separate booths or tables. When we arrived there was no one ahead of us. As we sat there for 50 minutes waiting for the hostesses figure it out, about eight other parties came in and were seated. They did get us a croissant for my baby to help appease him during the wait. We were finally seated in two booths. We ordered some more croissants, only to be told they were out. So we asked for any bread. then i ordered the Santa Fe Spinach dip, which is my favorite dip in the world! I was told they were out of that too. While I was sitting there the table next to us had issues with there order as well. In fact, the waiter told the person that they didn't have what they ordered until the rest of their table received their food! Then I received my meal, Dijon chicken with carrots and broccoli casserole. And my broccoli casserole was cold. Not just from sitting out, but straight up cold! I was so irritated at that point! My family went to the car while I waited to speak with a manager. While I waited the table behind me sent their food back for being cold as well! When the manager came out I told him all of the issues. He apologized and simply said they prepare everything in advance and when they run out they run out. That was it...nothing else. So I still left unhappy and will not return to that Cheddar's ever again. Luckily I live right down the road from one in my home town! read more

I'm sorry, but the service here takes forever and their waiting is almost like 1 hour

Upon walking up the doors/windows are covered in greasy finger prints. As I am being seated at the table I see the floors are covered in crumbs and food. I am then seated at my table which is also dirty with crumbs and drink stains. Guess who sat here long enough to write this review, but won't be ordering food and walking out? This guy! If the front end is this bad then imagine what the backend looks like! I would fire all the managers and most senior servers and start over. Laziness and apathetic work and cleanliness standards are what you will find here. read more

Came here for lunch with my wife. Excellent server. She was on point the whole time. Ribs were excellent, very juicy and flavorful. Santa fe spinach dip is great. Strawberry lemonade is perfect. Better than Mom's meatloaf is good but not better than mine. And as always the price I'd right!! read more

I read that Albuquerque is getting one of these restaurants and so decided to visit this El Paso location on a business trip. The prices are very very reasonable and they say all the food is made from scratch. We ordered a cup of tortilla soup and the onion rings as appetizers - you can a mountain/tower of onion rings and they certainly taste fresh. The two sauces aren't great (one is creole and one ranch I think), but the rungs themselves are excellent. For mains we tried the shepherd's pie and the chicken tender/rib combo. The shepherd's pie had fired onions on top of the mashed potato (which isn't traditional) but aside form that the taste was vey good. The chicken tenders were fantastic, as was the sauce on the ribs and the ribs themselves had a lot of meat and were tasty (just not really any kind of smoky flavor that you would get at a BBQ joint - but then you aren't paying BBQ joint prices!) We had a couple of "adult" beverages and they were also very good & affordable - I think I had the spicy mango mojito and that was excellent. All in all I am looking forward to this place opening in Albuquerque - I fear it will be really busy for a while, but there are a lot of other options on the menu I would like to try. read more

Cheddars is overall a cheap place to get a lot of different types of dishes, yet, the cheap price reflects the quality of the food. If I had to really say how the food is, it's basically cafeteria-like food. Although, there are still good things about the food here that I'll give credit for. FOOD: - Queso & chips appetizer: SO GOOD!! It's basically nacho cheese, ground beef (if you ask for it--hence I totally suggest), and chips. Simple, but once you get a chip with dip, it is freaking addicting. Awesome appetizer! - Honey Butter croissants: THE BEST THING ABOUT THIS PLACE! If there is one thing I'll come back for at this joint it's the croissants! They come to you toasty warm and covered with their melted honey butter glaze. IT IS JUST AMAZING....shoot, I'd get a dozen as my whole meal! - Cheese and broccoli appetizer: Pretty good too! I must warn that it is pretty cheesy, but it sure is damn good! I suggest not to get any other cheesy dish with this appetizer otherwise you'll get cheese over load. - salmon fillet: ehh..A-OK. Nothing too spectacular, but it helps satisfy your hunger if you can't make any other choice. I think it's a "favorite" order by a lot of people, but don't expect class. Like I said, cafeteria-food standard. You'll see if you order it. - Rice: I think they added to much water to theirs. Again, cafeteria grade. - Drinks: Refresher and are bottomless (free refills). SERVICE: This location sucks. None of the waiters would check on you. Plus, it took FOREVER to get our croissants, which we asked more than 3 times and to different waiters! WTF??? Yeah, they need friendlier waiters/hostesses for sure. Lots of people out there to hire that would give much better customer service. read more

I love this cheddars location! There's none like it. I've been to several and look forward to coming here when I'm in town. Great hospitality and the food is always good! read more

I came into town to visit family and wanted to enjoy a nice dinner at a place I've never been. I have worked in the food Industry before and I know that it's who greets you first that makes or breaks your attitude for you stay. Well we were greeted by a sweet young lady who I asked our waiter and he said her name was jasmine, Anyways her attitude was amazing and she was very positive as a hostess should be. The service starting with her was spot on and fast. Our waiter was amazing too Super sweet and helpful with helping decide what we wanted. Thanks again for a great experience! I will definitely be coming back read more

Good food and fair prices. The meal tasted fresh and the service was friendly! A good value.

I have tried to overcome the flaws of this restaurant and keep going back, BUT this will be the last time I return...the wait staff have a very poor attentive service...on every visit my order was very disappointing, steaks? Forget it! Salmon? Insulting with a bite size portion (even with the dinner portion)...my order is always wrong 95% of the time...bar area smells very bad, don't know what it is but smells very dirty "all the time." Final thoughts... I will find a better place for me, my family and guests to dine.... read more

Worst service ever. Moist towelette found in my food, took half and hour to get replacement meal. Didn't even receive a percentage off. Definitely wouldn't recommend. read more

Cheddar's Scratch Kitchen - Will never eat at Cheddars again! - American Near Me - El Paso, Texas

3 star! We have been here before but we have never had to wait over an hour. Yes I know it's the weekend long waiting times everywhere but, the host in the front was very rude. She's the reason why this location didn't get 5 stars. I only give the last 2 stars if restaurant has great customer service. The food was nice and hot the beer ice cold. I recommend the steak and shrimp. My kids had the buffalo chicken strips. They gave it 2 thumbs up! The waiting staff was nice and attentive. We will be going back but, never on the weekend. read more

I'm not going to lie, the food is pretty good. However, I did get a rotten mixed green salad once and being pregnant at the time, I was nauseous at the sight of the rotten, smelly salad. I was able to get my salad compensated but the server was not at all apologetic for the food and nether was the manager. On other occasions we have gone, the food has been just fine, service as well. The biggest issue, on any given day or time, there is a huge chance you will have to wait about 20 to 30 minutes. Go next restaurant over, Macaroni Grill and you will get great food and service with no wait! read more

Very good every time I come here Dijon chicken is great and also. The the key west chicken and shrimp read more

Cheddar's Scratch Kitchen - American Near Me - El Paso, Texas

The food was fine but our server was awful!! She never made eye contact or seemed to want to be there. I had to eat my entire dinner without a drink because she took THAT long to bring an ICED TEA. Idk what it is about that string of restaurants right in this area but it's like they all hire from the same group of crap staff who just don't even care that they're in a service industry. read more

Awesome food good environment to bring family from out of town to have them try a new place they haven't tried before

First time coming to eat here with the wife, we had a good meal. The plates were pretty big and the flavor was on point. It wasn't greasy at all, honestly it had a healthy taste to it. The service was great, Andy, our server was always there when we needed him didn't have to ask for refills. My wife ordered the New Orleans pasta, & I ordered the Grilled chicken Alfredo pasta. We will be coming back. read more

i used to recommend this restaurant food was good but lately the sirloin steak i ordered the last 3 times from them has been very tough complained got a different still just as tough or over cooked and i have to just sit there and eat it cause by that time everyone else at table is done eating and they don't want to wait another 30 min for steak to get cooked again so yeah usually when i order steak from there its overcooked or very tough abd chewy read more

I have only eaten at cheddars by myself in the bar when I'm near one because of business. Being from Nevada, I look to see if one is near me when I travel to Texas. The menu is delicious down home comfort food. I just had the ribs and chicken fingers. The meat fell right off the bone and the sauce was perfect. The chicken was great too. I always go with the slaw but tonight for the second side I tried the cheese broccoli casserole, it was basically cheese glory. But you feel good because there was some broccoli in there....somewhere. Abel brought out these really delicious honey croissants. Great service, great prices and great eats. read more

This is one of my favorite restaurants! I always get the Grilled Tilapia with Mango Salsa and it is always cooked to perfection. There is usually a wait to be seated, but it's because this is a very popular restaurant in town. The food is delicious and the prices are great! I would recommend the Tilapia, Salmon, and the honey butter croissants. read more

Cheddar's Scratch Kitchen - Grilled Tilapia with Mango Salsa, Side of Macaroni and Cheese and a Loaded Baked Potato - American Near Me - El Paso, Texas

I wasn't intending to review this visit but the experience was so disappointing I felt compelled to. In the six months since my last visit service hasn't improved at all. It is slow and sporadically attentive. I should have stuck to my regular order - the Monte Cristo, but this time I felt creative and went with the New Orleans pasta, a combination of chicken, shrimp and sausage in some kind of sauce over penne pasta. It was so salty it was barely edible and only then in a very small amount. My wife's coffee was delivered splashed all over and it took 2 requests to get napkins to clean it up. The supposed warm chicken on her Caesar salad was cold. Grandma seemed to enjoy her chicken breast and the garlic toast and crescent rolls were good so it wasn't a total loss. read more

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Our waitress was staring at my man and messed up on my salad order. + she never brought him the side salad that he ordered. The steaks we ordered had a lot of fat & were very salty. read more

Arrived already a little drunky. The waiter suggested a dish he created....some kind of spaghetti-lasagna with a chicken breast baked in 1/2 marinara and 1/2 alfredo sauce. Did I love it, yes! Did I finish it, no! It was even better the next day. Really attentive, detail oriented servers. : ) read more

Cheddar's Scratch Kitchen - spasagna with chicken breast in 1/2 marinara 1/2 alfredo - American Near Me - El Paso, Texas

Poor service - one hour wait for food-items order swapped out without my consent or consultation. No apology from manager or server for inconvenience. Server commented " I have no control over the kitchen read more