The food is good but the energy in there is weird. It's not clean and the waitress just kinda forgets about you when they bring things out to you, plus our waitress Amber felt a little off and blunt with the way she spoke . Not rude or anything but a little passive aggressive. read more

We skip the restaurant area in favor of the bar area. Service is usually very good though the kitchen can be slow. The honey butter croissants are "ahh" and "mmm" inducing. The menu is diverse with huge portions although I doubt everything is made from scratch as claimed. Lots of side options. The bar area is usually quiet and comfortable with no blaring music to drown out the conversation. Parking is okay given the busy neighborhood. read more

On Sunday 17th we attended this restaurant, after a very long 2 hour drive and a hospital/surgery visit. We were sat quickly, the floor under our table and around the table was very dirty, the corners of the booth you could tell weren't been cleaned in months. Although I will say it was Sunday and wow this place was packed. It took awhile for our waitress to greet us and take our order BUT.... The women was so NICE. She was what made us stay. We picked cheese curds for our app, shrimp Alfred and chicken fried chicken. The food was great. Would try to go again when not so busy. read more

This place caused me to beef my jeans. The chicken fried steak turned my drawers into chicken fried drawers (due to the fard). Service was ok. read more

During my recent trip to Arkansas my Uncle and Aunt treated me to lunch at Cheddar's. You can't beat free right? So I was already excited for that yet I still didn't anticipate much from a relatively fast casual restaurant. But, I was pleasantly surprised. For the appetizer, we had the spinach dip with chips. Despite being lukewarm it was still pretty tasty. But, it was my main dish that was the winner of the day. I ordered the New Orleans Pasta that came with a side of Texas Toast. It was soooo good. Even though I probably should have had self-control, I kept eating. AND, I still had enough left for a second meal. I love a good sized portion. The icing on the cake was the croissant bread. It had some sort of decadent glaze that made it almost seem like dessert. My mouth is watering at the thought. I was too full for dessert so if you survive your meal and have room, let me know how it is. Looking forward to going back and trying another dish. read more

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The food was really good and croissants especially good. Service was attentive and food came out very fast. But - this is a huge but - when I finished eating, I went to the restroom and it was so disgustingly filthy that there is no way I would ever eat there again. The men's room was the same way, According to my husband. It did not look like it had been cleaned ever and it smelled like the sewer. Trash overflowing and just filthy floors, walls and stalls. read more

10 out of 10 stars! Great location, great menu and a great staff. Kendall and Matt were great. I wish there was one of these where I live. Will definitely come back when I visit Little Rock next time. read more

I ordered specifically online added it potato soup with no cheese. I was given cheese dip. I ordered soup for my mom who has been sick and not eating. I get to nursing home separate food and I have no potato soup but cheese dip. And it's written on container no cheese on potato soup. I call store and was transferred to go department. He was like it's not on order you didn't pay for it. I'm sorry. Didn't ask to replace the soup for inconvenience cause online error messed up. I specifically added it online pressed add soup then placed in remarks no cheese on potato soup. Now I have cheese dip no one can eat and not soup. I have to make extra trip to find soup for my mom. After this mix up I wanted to return entire order.i But my mom's nursing home is in Bryant. Extremely disappointed in service and glad I caught it before my mom ate it and got sick. I'm very upset about this that I want to return entire order but don't want to drive all the way back to Little Rock. If someone would have took time read notes no cheese and took time to use phone to call me to check order. When they read no cheese in potato soup it should have signal something is off with this order and not add something that a customer can not eat. Some type of cheese deep. This was awful Sunday dinner with my mom. I didn't have time to tell the to go person or manager because he was like sorry you didn't pay for it and that's it. Just dimissed my entire complaint as a customer not having what I ordered online but given something if eaten unaware it wasn't potato soup would have made love one sick. Little Rock AR 02-23-2025 read more

I always order online, park in a pick up space. On two occasions I had to come in and used the bathroom, and as I walked down the hallway I noticed it was very slippery so I stepped to the side on the carpet area, told a server ..Yo ! this floor is SLIPPERY! She stated be careful someone fell yesterday! I used the walls sidings to lead me right back to my car! I CANNOT AFFORD TO FALL!!! Made an Online order the other day the exact same thing happened, However, It was very urgent that I use the bathroom so I took little teeny bitty steps and was holding the walls as my life depended on it, so I made it inside the stall, on my way out, I saw a manager standing there, and I told him, will you guys please consider putting a mat or something down to keep people from falling because I almost fell! Every time I come in here, I fear of falling!!!..!!??! He stated, they usually have one down! BlankStareNcrickets!!!,.,!,;., Sooo will you guys be so kind and make it more accessible to walk that area leading to the bathroom? I'm not gonna let that stop me from coming to get y'all food Tho!! Cuzz y'all food FIRE Please and ThankU. read more

First of all yay; need to get that lingering smell out of the part with the bar cause it smells like ass like straight beer and nasty ass ok second you had wet menus I don't know hat liquid that was o the menus so y'all need to get that shi right but third of all I got full the food was very great I thank you guys for that but that's all excuse my French. read more

Great food, friendly great customer service and staff Everything we tried was great!! Recommend to everyone!!!!! read more

2nd try at this restaurant-Grandson's choice. Never again. Atmosphere Staff Service all good. But food - quality lacking! Grandson liked his grilled salmon, not so much the New Carrot Cake they touted over his chocolate favorite. Grandmother's penne pasta with grilled shrimp was good. But ... Grandfather - who paid the bill - had steak & shrimp - his steak was Wretched!!! Cooked rare as requested yes but so tough and chewy, grandson even spit out the bite he tasted. Obviously a very cheap cut of meat. If Cheddar's is going to offer a steak should at least offer meat that is chewable! And no he didn't complain-it certainly was not staff's fault if mgmt. is too cheap to offer a decent cut of steak. The only redeeming quality about this restaurant is the warm honey buttered croissants brought to your table! read more

Poor costumer service , the food was terrible I told the waiter and she sat there looking at me like she was annoyed also she purposely wouldn't walk by our table to avoid doing her job read more

Was not impressed. The service was awful, waited a very long time for appetizer, drink refills, and food. Our waitress was also the bartender. Not very personable. We had to ask for our appetizer since it had been so long, and it was just chips and queso. My daughter's chicken sandwich was very bland, she didn't eat very much of it. My other daughter had the chicken pot pie and it was good, as well as my husband's burger. I had the fish and chips, and while the fish was thinner than I expected it was flavorful. Unfortunately all of our fries were lukewarm. We waited a very long time for her to come back so we could pay, even hit the call waiter button on the kiosk. Not worth a second visit. read more

I always have a good time when I visit more familiar places like this. I enjoy cheddars cheese fries with peppers and bacon it's delicious. For it to be a Saturday we didn't run into any traffic. The wait time was short and service was great. read more

Where to start.. So, this will be the second time I've been to the Little Rock Cheddar's in the past month and both visits were as equally bad as the other. Let me start by saying I love going to Cheddar's the food and drinks are always great. It has been one of my favorite restaurants for a while and I'm quite surprised by this location. I'll be sharing both experiences. 1st Visit: we were seated right away, but our table waited more than 20 minutes for someone to even greet us. Not only did our server have an awful attitude they were very inattentive. After Ordering our drinks and appetizer first, we waited for another 15-20 minutes for the appetizer to come before the drinks. Just wasn't the best experience I've had.. 2nd Visit: We we're seated promptly, our server this time seemed nice but also rushed. We made sure to tell them that we are familiar with restaurant work and how that can be sometimes, so we cut them some slack at first. We got our drinks and appetizer pretty quickly. After ordering our entrées we waited for more than 20 minutes for them to arrive, which was fine considering we had order steak and fish. But when the food arrived at the table, I had received the wrong order completely. Our server then ordered the correct food and I had waited an additional 20 minutes for my meal. Not only did I have to wait, it also came out with the wrong sides. At that point I was beyond upset with the service and had to walk out. I didn't even want to eat anymore after having to watch the rest of my table eat without me. I just wanted to cancel the order, pay for what we got, and get out of there. We ended up getting the correct food to go. I feel like this could have been avoided if the server would have taken a few seconds to slow down and just read our order back to us. I honestly don't know if we will be back to this location again. read more

Would give NEGATIVE STARS IF I COULD. My family of four went to dinner tonight for our sons 4th birthday. Parking lot was empty (and now I understand why). Not only we were greeted SUPER unwelcoming at the front door; we hadn't even made it in the door yet when the hostess hollers 'um yeah, the wait is 5-10 or more minutes' to which I responded the name of our party and asked her what she meant by '5-10 or more minutes' and she says 'I mean...not like an hour'. Sigh, teenagers. So we sit and wait about 15 mins. No biggie. We get to the booth, which was filthy. We wait to be greeted by our server, poor girl had the entire bar section to herself it seemed so that's about five to six tables to alone. Meanwhile I noticed the manager kinda standing around, 'observing' his employees I guess. We order our food...the cheese dip appetizer was COLD. Legit FILM on top. My toddler stirred it up and 'enjoyed' what he could. Us, parents, did not eat it. I ordered a sirloin and shrimp combo, son ordered their 'Alfredo pasta', daughter ordered grilled chicken and husband ordered some sort of chicken they had on special. It seemed everything we asked for..they were 'out of' so we had to pick other things. anyway; I asked for medium rare steak and everything else was pretty cut and dry on the menu. While waiting for the food, which was taking an awfully long time, I decided to order an alcoholic beverage. I wanted the drink they were advertising and she told me they were out and would have more in the morning.....okay....so I opt for a different drink, a margarita on the rocks. Y'all.....there was NO alcohol in this drink. So by this time; our server has already told us the food should be out soon because 'it's BEEN SITTING A WHILE, they are just waiting to SEE if my steak is done'......okay.....so she brings the food out, everything was cold. My steak was RAW. I wish so bad I would've taken a photo of it because the manager (MATT) had the audacity to argue with me about how they cook the food and make their drinks etc. I politely asked him to remove the raw meat from the table, I would gladly pay for the 'steak' but was sick to my stomach after seeing what I cut into. Instead of him trying to make things right....he ARGUED with me! Rested his arm on the booth over my son and I (gross), Told me alllll the things I should know about his job. Told me he sells over 200 of these premixed margaritas a day so he knows there's tons of alcohol in there. Told me they let the entire order sit until everything is finished then bring to the table-which I UNDERSTAND but if that's the case, cook the steak first, put a meat thermometer in it to check if it's done and just be more logical about it??? (server told me the pasta had been sitting for at least 15 mins while everything else was being prepared...see photo of dry, crunchy pasta) Our server was great. I won't put her name here but I will say she said she didn't agree with how they do things there. I pray she finds a better job. When we decided to just be done with this 'meal', I looked all over for the manger and he was nowhere in sight. I picked up my two year old and went to go find him, standing there...SO, After speaking to the manager again, he still did not offer to make anything right and told me 'he actually never has anyone complain' which I find to be....not true after reading the ratings on this joint. To the 'manager', matt, I hope this review finds you well and I hope you find a job that better suits you and your attitude. You work at cheddars, not Louis Vuitton. I will also be reaching out to your general manager, Larry Trimmel. I am a business woman and what I witnessed tonight was FAR FROM BUSINESS. If you want to eat scum and be treated like scum, Id say take a trip to cheddars on university! Also, they offer NOTHING for birthdays. Even though the server said, yes let me go get him some ice cream!! And came back with nothing. The look on my child's face. Hey Matt, I heard McDonald's is hiring!!!!!! read more

Cheddar's Scratch Kitchen - NASTY ATTITUDES AND EVEN MORE NASTY FOOD - American Near Me - Little Rock, Arkansas

Came in and sat at the bar. The hostess didn't greet us. Three seats open right in the middle of the bar and the last patrons had left. The ticket was still sitting there and the area had not been cleaned. Sat down anyway and waited about 5 min before the bartender greeted us. Still didn't clean the area fully. Didn't really know if they had wine. Had to look around. Fly's flying around too. One drink and time to leave. read more

Cheddar's Scratch Kitchen - American Near Me - Little Rock, Arkansas

So, this is a first for me. I try to be real with how I rate businesses but when in Little Rock avoid this establishment!! Outside of the friendly hostess who initially seated us this bad experience continued to get worse. It took 20 minutes before anyone took out drink and ap order. Then when our drinks were empty, we waited endlessly for refills. I finally flagged a manager down and he filled them. Tables all around us had similar issues. I heard one man say that our waitress had no business waiting tables and he was right. He told her three times he wanted coke and she kept saying Diet Coke. When the food came--after almost 40 minutes, I was enjoying the awesome coleslaw when I found a hair. I informed the manager and he offered me a 10% discount. Is that the going rate for bad service and a hair?? We placed a to go order which created even more confusion.....and after another 30 minutes waiting for that I flagged the manager down so he could process our check so we would be free to leave once the to go order was ready. I have managed food establishments at a single and multi unit level and the root of all these issues except the hair was the waitress. The manager actually tried to say she had too much on her plate and defend her. Well, I had too much on plate (because they added hair). read more

Cheddar's Scratch Kitchen - Menu - American Near Me - Little Rock, Arkansas

Thank you to my waitress, Jennifer, and the rest of the staff! This was my first Cheddar's experience. I see them all over on my travels, but finally stopped in. The place is large & welcoming. I ordered a Country Fried Steak WHICH WAS AMAZING!!! I also had my gravy on the side, which waitstaff always mess up, but Jennifer was on top of it, in addition to being so kind and happy. I can't wait to stop in again. read more

Disgusting. Everything was bad . Drinks and food. Off temperature dishes, incorrectly prepared cocktails and unbelievable server. Health department needs to intervene before they kill someone, read more

I have been to this location several times with coworkers as I was today. There were 3 of us all wanting separate checks. Not a big deal they know how to handle separate checks. We are all signed up on their discount app and part of the reason that we go is for the discount. 2 out of 3 off us wanted to use our discount coupon. The server stopped us in our track and said only one of us can use it that it was the managers new policy. On a previous visit we were told that we could all use the coupon but that we all had to have it on our phone. She said ummm NO. And we said get the manager. The manager Steve returned in a few min and said Nope you can't do that. Only one coupon for table. This was contradictory to what we were told before. He was condescending and my friend told him that he was. He shrugged his shoulders and didn't care. Was a total jerk. We all informed him that we would not be back. He didn't seem to care at all. I did not have a problem with our server or the food. The food was good. But we will not be returning on principal from the manager Steve. I read other reviews on Cheddars and it looks like service is something lacking. read more

Cheddar's Scratch Kitchen - Discount coupon - American Near Me - Little Rock, Arkansas

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Got the steak and shrimp with stemmed broccoli, broccoli was cold. Maybe next time will be better. Plus it was curbside pickup.

As many times I've come here this has by far been the worst. I waited over an hour only to get the wrong steak. Upon talking to the manager he refused to comp the meal properly. I'm referring this case to Corporate because I'm sure the manager, Larry won't do anything as the shift manager basically said read more

I love their onion rings and usually get them to go about once a month. But, I've decided I am done. The last time, I got an appetizer sampler and an order of onion rings. I ordered 30 minutes ahead and still waited 35 minutes for my order. Today, I ordered only onion rings & arrived 25 minutes after I placed my call and have been sitting here another 30 minutes. I think they placed my order when I got here. This is ridiculous!! Why call ahead?? I know my small to go orders aren't where they make money but I've recommended them to friends & family many times. NEVER AGAIN !! University Avenue in Little Rock. read more

The food was good, everyone's order was correct and the food was good. Service was another story, I try not to be super critical of restaurant service because there are so many things that are out of the control is the server. So the items I will list are not just based on one persons job... 1) waited a long time to be addressed once we sat down 2) waited a long time for food (45 min from ordering) 3) server was absent during time from order to delivery no drink refills, no "your food is on the way" 4) then had to track down to get ticket to pay. My concern is... there was no line, the restaurant was not overly busy. But it wasn't a skeleton crew either. read more

Decent place ...clean. Had the Monte Cristo and the chicken tortilla soup both very tasty, the portions were kinda small though. Friendly staff read more

Cheddar's Scratch Kitchen - American Near Me - Little Rock, Arkansas

Cheddar's was well-known to me for budget dining experience. I decided to try. I ordered a 12 oz steak and Order of Veggie plates which gives you the option of choosing a variety of side dishes. It was all horrific. The steak was 30~40% fat. I was appalled, but by that time, my expectations had been lowered by the bland and water-tasting salad they brought out as appetizer. Everything was greasy and buttery, yet so tasteless. If that's something you like, I recommend this place because it's cheap and frankly it's nice in the inside. However, if you like your food to taste like food, then Cheddar's is a no-go. read more

Cheddar's Scratch Kitchen - 12 Oz. Steak - American Near Me - Little Rock, Arkansas

Our waitress was in a terrible mood from the start. Never asked us about appetizers. We ordered alcoholic drinks and they came 30 mins AFTER dinner came out. She wasn't apologetic at all. The restaurant was pretty empty even in Covid conditions to begin with so you can't blame being busy. We will never return or recommend to others. read more

Mr. Samuelson, as a general manager at Cheddar's, you should know to treat all of your customers with the same respect that you treat the ones that look like you. I sat back and watched you, and you certainly have a pattern dear sir. I also watched your interaction with your wait staff, and while they may or may not see it...you are clearly baised, and your tone is something to be dealt with. ..when it comes to those who do not look like you. I call it like I see it. You dear sir were out of order and I just happen to be that ONE that won't sit by and allow injustice to take place. You must have felt convicted when I simply asked you why you didn't address the other table when clearly the a piece of the fallen plate hit the customer..you turned red and began to spew lies from your mouth. You addressed a table that wasn't even close to the incident, but you didn't ask the table where the plate fell....Hmmmmm the woman screamed! You didn't say a word. Prior to my request of your presence to my table, I had already done my home work--sir; don't tell me what occurred when I was there and I followed up with the table in question-''' sir, you lied! Lastly, your comment, "Thank you for minding our business. .we know what we're doing." Sir, you're right...you know exactly what you are doing and so do I. Get it together and treat everyone with respect....your way of doing business was just EXPOSED! I am sure someone else will be watching you now too. Be careful how you treat others....you never know when you'll need someone that does not look like you!!!! read more

Cheddar's Scratch Kitchen - American Near Me - Little Rock, Arkansas

Attempted to place an order online and the website is extremely slow. Took 40 minutes just to place an online order. Once the order was placed the website didn't give me a confirmation number to even see if the order was received. I tried calling the University location. I was immediately placed on hold. Waited 8 minutes and no one ever responded. Needless to say I won't be giving Cheddars my business anytime in the near future. read more

TL;DR Review: Food doesn't taste bad, but eating here will give you a high probability of becoming sick. I've had the Spagagna and the chicken fried steak and both were great. My wife adores their mango shrimp and tilapia (and will go there again to get it despite the rest of this unfortunate review). The garlic bread isn't very good, but comes with just about everything. Whatever. There is something rotten in the state of the kitchen. My wife and I BOTH know people who don't know each other who have separately been manager at this restaurant, and BOTH of them quit in disgust and anger, posting pictures of the kitchen and citing poor corporate policy as reasons for their departure. My brother refuses to eat at this restaurant because he's been there three times and each time got sick afterward. The third time he ate at Cheddar's, he was there with two coworkers who both ALSO became ill. I seem to get sick about every third visit. If you MUST eat here, take this advice: only eat fried food. read more

As I walked through the door, I saw tables full of people which made me very excited. A lot of people meant that they were busy and I knew then that my good would be good. Sadly I was terribly mistaken. After we were seated, it took someone over 15 minutes to come and get our drinks. She was so overwhelmed that she took our entire order upon first greeting us. We placed our order and the waiting game begun. After another 10 minutes I got happy because my food was here, yet we still had no drinks. We began to eat and the same person who brought our food (not our server) asked us where our drinks was and he went to go get us some. Our server was definitely trying her best, and I'm honestly not mad at her but this experience was terrible. She was only bringing us what they gave her, and in top of that she had tables that were upset with her because of the kitchens mistakes. As a customer you should never be able to tell that the management is bad, however while waiting we physically saw the manager act nonchalant with another customer about the same issues we were having. I will be contacting corporate and to our waitress Laura you shouldn't have to work in conditions like that. read more

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The Little Rock location is much improved from a couple of years ago. Was greeted at the door and seated in no time at all. The waiter was great. The food all came out hot and was great. The waiter came back from time to time asking everything was alright. He came back with more drinks with out being asked . We have been back three time's in the last 6 weeks and have really enjoyed everything. Will be going back again soon. The biggest thing are food was hot and good. They get 5 stars as they are very much improved. Keep up the GREAT Service. read more

The food wasn't good at all I would say more on the fast food side then a restaurant. The food was cold by the time I got home and just to let you know pasta is premade because when I asked about having some items removed out of my pasta they told me it was premade this morning how are you a restaurant and don't cook your food fresh the only good thing at this place is the croissant rolls that's it go somewhere else for food! Will not return oh yea and the people that answer the phone are rude! read more

To be honest I like the food at cheddars. I've yet to have anything bad. They have a great variety for everyone and huge portions for a decent price. Drinks are also cheap compared to anywhere else you go. My last trip here Matthew (Matt) waited on us. He was awesome and outgoing! read more

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The food was absolutely incredible! And I just go get that out of the way! It was delicious and not priced to badly. However. I only gave 5 stars because the wait was SO long and since we had a large party we couldn't sit together which was super inconvenient. Not a deal breaker but we did almost leave. Definitely glad we didn't though!(: read more

I'm not much of a review writer; I normally use Yelp to find places nearby, but I felt pretty compelled to write this. Horrible service. Upon entering Cheddars, I got this dirty look from a server who was exiting. The host was nice, asked us how we were, and sat us down. This was about 4 in the afternoon, and not busy. We weren't attended to for 15 minutes, so we got up and left. My initial impression is that this establishment is not very service oriented. I guess I would recommend getting new staff. read more

This Is probably the worst steak I've ever had. 12oz fat! 2oz meat. This was medium well it was all fat. My fiancés wasn't any better. He went and bought beefaroni in a can instead of eating this food. Just wow. We are from out of town, and I've always wanted to try this place. I'll never make that mistake again!! The food was horrible and cold. Waste of money read more

Cheddar's Scratch Kitchen - Steak 14 Oz. Ribeye* - American Near Me - Little Rock, Arkansas

Okay cheddar's let's get those reviews up! I've been to several cheddar restaurants and LOVE their food and atmosphere. Service is good/poor anywhere, anytime. You can have sucky waiters at your fave place. It just happens. But today, was an excellent day!! Our waiter, Jonathan, was awesome!!! Anyone who had a bad experience clearly did not have him. He was professional, friendly, and accurate. Our food came out on time, hot, & exactly as ordered. Plus delicious!! I got the steak with baked potato & mac & cheese. Mom got the baja chicken. For dessert we got the chocolate chip bread pudding (TO DIE FOR!!!!) and the cheese fries appetizer. All of it was delicious and we didnt have to wait to be seated. I will absolutely come here again! The prices are good and the food is comforting. read more