Food was good fresh and hot. Waitress didn't get the order right but corrected it quickly. Good service and good food. Clean restaurant. Chen's has made it to the top of my local Chinese place. read more

Love the ambience and the food is delicious. A huge array of items to pick from and all family style. We have got to go before as well as eaten in and equally delicious but I do like the atmosphere of the restaurant and the tea. It's not overly fancy but nice for a date or with children it large and has a private room for events as well it seems. The service there is great and I look forward to going when in the area read more

Chen's family Dish is alright the food was very bland, The restaurant atmosphere was a bit uncomfortable for me and my family member that went I noticed the bathroom wasn't very clean the restaurant food was very bland like I said it was very noisy a piece of my chicken was slightly raw it still have pink in it and chicken usually when it comes to you know fried Chicken it's supposed to be cooked all the way through and it's not supposed to have any pink in it the fact is I had a some of the chicken I had was had pink in it so I'm just going to let you guys know it's a good restaurant is good when I used to go but now it's just maybe it's just me and maybe some people like it but I feel like the food is it's all right definitely nothing to write home about yeah the food is kind of bland also just really not the best Chinese food yes. read more

Food was good. Large portions. I had the lemon chicken and it was just as good as any other Chinese restaurant. Not amazing but good. My husband had the combo#5 because it had all of his favorites and he has had better fried rice for sure. The portions were so big i am sure one order would be sufficient for two people if you could agree on what you wanted to eat. Perfect for the family with ample space and tables. It appears to be a local favorite based on the amount of traffic that came in to dine or pick up takeout while we were there. read more

Chen's Family Dish - Combo #5 sweet and sour pork, pork fried rice , fried shrimp and chicken gum chow mein - Chinese Near Me - Florence, Oregon

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Just passing through on a road trip vacation, and stopped in Florence for lunch. Chen's was just opening, and had a warm review from relatives that have eaten there before while on their vacation. Wife ordered salt and pepper shrimp, and I had pot stickers to share and General Tso's chicken. Everything was delicious. Above and beyond good service from an enthusiastic twenty-something male waiter who seemed genuinely interested in making sure we had a good meal. The shrimp was exceptional, and by far the best we've ever had--highly recommended. We'll definitely be back when in the area! read more

Did not pass "family test dish" quality for fried rice. Not good. Other food we ordered not very tasty, mushy

Good food. Good service. Generous portions. Worth the stop. Pot stickers, War Won Ton Soup . Mar far chicken, fried shrimp, pork fried rice and chicken chow mein. If you're looking for Chinese food, look no further. read more

Chen's Family Dish - War Won Ton Soup - Chinese Near Me - Florence, Oregon

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Yesterday my friend who I haven't seen in 25 years met up a Chen's the two female waitresses who tag teamed the order with the best humor and tongue gestures. If guests need a touch of entertainment go to Chen's restaurant they can tweak the menu for an interesting meal. In Florence Oregon. read more

Chen's Family Dish - Soup, bbq pork, fried rice, chow mein, and muko chicken. The tasty sweet and sour sauce that came with it was amazing. - Chinese Near Me - Florence, Oregon

While doing my great Pacific Northwest adventure trip something inside me tells me I have to stop at this place. It really reminded my prior to my folks retirement of their Chinese restaurant they had since the 80s. The food was great, staff very friendly, amount of food and price was a plus. I also got a laugh that this place also serves burgers because I have never seen burgers at a Chinese restaurant. read more

Chen's Family Dish - Chinese Near Me - Florence, Oregon

I've eaten plenty of American Chinese food from rural and urban locations. This is one of the worst I have had. Not good flavors in the sweet and sour chicken or the mushu pork. The sweet and sour sauce is fine (though lacking pineapple for my taste), but the chicken itself tasted odd. When I went to pick up the order the restaurant smelled awful, like moldy carpet or old aquarium. Otherwise looked clean but off putting. read more

Horrible food....sweet and sour sauce was ...fried rice No hot mustard or ketchup with the bbq pork, just a phony sauce read more

Ambience, service, food**** Nice place with great service of well prepared dishes, served hot and delicious, reasonable prices. Just Had to place another order for takeout! The Shrimp and walnut salad is Amazing!! Thank you Chin Family. read more

We're moving to the area so we had to find our Chinese food place. Chen's Family is fabulous!!!! They start you off with a pot of delicious hot tea on the table. We ordered Mongolian Beef, General Tso Pork, and Orange Chicken. They were all delicious. The Orange Chicken sauce tasted of real oranges. The General Tso sauce was so good my dad practically licked it off his plate. We'll definitely be back for outstanding food and excellent service! read more

Chen's Family Dish - Mongolian beef, orange chicken, general Tso pork - Chinese Near Me - Florence, Oregon

Always delicious, freshly made food. Exceptional service! The staff is friendly and happy to wait on you.

I've been looking a really decent Chinese restaurant. I'm glad I gave Chen's a try. I'll be back. Food was hot and tasty.

Just moved to town and tried them out 3 times now. Really good food and service is also good.

When my friend and I visited Florence we wanted Chinese cuisine so visited Chen's. Great food, great service, reasonable prices. If I'm ever in Florence again I'll definitely eat there again! read more

Amazing! Fresh Chinese food. Definitely worth a stop. If you want something special don't hesitate to ask.

We had been here about 10 years ago. We remember it being good but not just how good. Unassuming place located in Florence, OR, we were seated as soon as we walked in. Menus given and within seconds we had ice waters and hot tea brought without request. I like that. We ordered from the lunch menu, she lad the Lemon Chicken and I had the General Tso's Chicken. With the order placed, our soup, Egg Flower, arrived. More hearty than most I was surprised to find it full of noodles and veggies. Very good. Our main dishes arrived quickly considering it's made fresh. We both tried tastes of each others and our conclusions are the same. Both dishes came with stir fried rice and crab puffs. The Lemon chicken was very good. A large chicken breast, butterflied into two pieces, lightly bread and cooked to a perfect light crispness. The lemon sauce was delicious, a nice blend of tart and sweetness. It was fresh and hot. The King of the castle... was General Tso's chicken. I'm a bit of a foodie, with a love of cooking, and I can't figure out how they do it. The chunks of chicken are battered and fried until heavenly perfection is reached. The outside was crisp, but just the outer part. The inner batterer was cooked, (not doughy,) and soft. At the center, a perfectly cooked piece of chicken. The sauce was a mouthwatering perfect combination of sweetness and spice. This all combined to the best dish at a Chinese restaurant I've ever had. The best. All this at a cost of $21.50! The staff were prompt, attentive and professional. The restaurant itself looked very clean and a all but one employee was wearing a mask. Surprising seeing the CDC removed the need... Long story short, if you want great Chinese food in Florence, OR, Go to Chen's! read more

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Had dinner at Chens last night. Huge portions for the money. Everything on the menu is delicious. Great service and great food.

Who knew? An outstanding Chinese restaurant in Florence! Everything was fresh and perfectly cooked. We had great service in a welcoming environment. If only I lived about 700 miles closer. read more

We got into town late. This restaurant was clean, cozy, and absolutely delicious with wonderful service and very tasty food. Pricing was excellent.. All 4 of us kept saying we wish we had a Chen's in our neighborhood! read more

The food was phenomenal huge portions the staff was so attentive definitely will be back at least once a week

Chen's is now open for dine in and we took advantage of it! The food here is very authentic Chinese cuisine and the portions are incredibly large. We were greeted as we came in and offered a booth or table. Taking a booth the staff immediately supplied us with water and a pitcher of black tea with small cups. We ordered 3 entrees, ate our fill and still walked out with what felt like 5 lbs of leftovers. The sweet and sour pork was round nuggets of battered pork with a tangy sweet sour sauce drizzled over it. The pork was very flavorful and not greasy, tender not chewy and the batter had a nice crisp to it. The cashew chicken kew chow mein was also very flavorful with the chicken and cashew flavors combining nicely. The sauce was also very rich and brothy. The veggies that accompanied this dish were also done to a nice al dente and tasted very fresh. General Tso's Chicken was also moist and tender. The hot sauce it was prepared with was a nice mild heat and not salty. I had a tall cold and refreshing glass of Thai Iced tea! This is a very sweet version of a chai type of tea with creme. This tea is intentionally sweet, so be prepared for that if you requested it. It is, again, a very refreshing drink. read more

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Very disappointed this is the 2nd time they tell me they don't have my order I should them my verification code for my order they told me that it doesn't help my order may have gone to one of there other locations. It's poor customer service and I won't be ordering from them again and will be telling friends not to support read more

We are so happy the original owners took this place back. The food is tasty again and so hot and fresh when it comes to the table. The server we had was very attentive. They haven't changed the inside but that's okay. We aren't there to gawk... just to eat good food. So glad it's good again! read more

Classic Americanized Chinese food. Pretty good menu selection and usually good portions. Good for a Chinese American food fix.

Was told if in Florence need to eat at Chen's. We ordered family combo meal which was awesome. Had plenty left for dinner tomorrow night. Service was great and restaurant looked very clean. A must visit read more

I love this place. Visited on vacation two years in a row. Food is great! Had vegetable chow mein which is prepared the old fashioned way with lots of veggies, bean sprouts and tasty sauce. Served with crispy noodles. Also had chicken fried rice which is prepared without excessive oils and is not drenched in soy sauce. This rice has a lovely delicate taste with sesame oil that really adds great flavor. Lots of chicken with peas and diced carrots. read more

Restaurant was clean, the wait staff were inviting and working hard. Food came out quick. The fried items were crisp but not over cooked. I had the combo with mar far chicken, fried shrimp, chicken subgum chow mein, and fried rice. Hot tea and water came quickly. The two ladies working front of house were great and were constantly in motion cleaning and taking care of clients. read more

Chen's Family Dish - Egg flower soup and hot tea. - Chinese Near Me - Florence, Oregon

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Wouldn't go here if you're not a regular or white. Went here after a long day on the coast and waited 20 minutes to get waters. Waited another 20 minutes for our server to take our orders. Watched people come in and get severed both their appetizers and entrees before we were even looked at. Talked to the manager about it and he says that all tickets go to the back after their appetizers are made (after seeing others get both their appetizers and entrees), so they pick and choose who and who not to serve. Subpar food as well. If you're looking for good service and good food, go somewhere else. read more

Excellent food, service, price and beautiful ambience. Stop in. You'll be glad you did. read more

Chen's Family Dish - Start w delicious hot tea - Chinese Near Me - Florence, Oregon

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food was great, service was not good, have been going there offend tonight was was bad service, will take my bussiness some where else

This was the BEST Chinese food I have ever had, great service and very busy. I love you Chen!!

Loved the food here! We ordered for take out and I couldn't believe how big the portions were! I don't think I've ever seen a take out box that big, I loved it! The only thing kinda odd was the tofu tasted like a donut... I'm not complaining though! No complaints, would definitely recommend eating here! read more

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We've driven by Chens for years on our outings to Florence's tonight we decided to give it a try based on all the good reviews. We had two exchange students with us. Restaurant is clean and well presented. Staff was friendly and attentive but that's all the positive I can provide. All four of us were disappointed in the bland food. We tried doctoring with salt and soy sauce just so we could choke some of it down. The egg flour soup was absolutely flavorless. I had the House Special Combo and the BBQ pork smothered in the hot mustard was the best thing on the plate. The chowmein, fried rice and Pork all tasted the same, just different texture's! One exchange student had the number 3 and she looked at me and asked is it supposed to have flavor? The other one had the #5 and she is a very positive person and never complains but she said her dinner was not very good. My husband had the same as I did and he'll usually polish off his whole plate but only ate about 1/2 if that. With the same comment. While I can say bland is better than gross, it was truly disappointing based on the reviews. read more

Food was wonderful! Had salt & pepper shrimp like I have never had it before and man was it tasty! Pot stickers were huge and yummy too. Portions were good sized too! Staff was extremely nice and the decor was not over the top, very pleasing to the eyes! Was not busy for an early Tuesday dinner (5:00). A little confusion as to if they were open or not, but I called and they were, so don't hesitate to do the same! read more

Chen's Family Dish - Salt & Pepper Shrimp - Chinese Near Me - Florence, Oregon

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Bland The new owners have really degraded this place. From the waiters (in sweatpants and sweatshirts!) to the cooks (no I don't know what they were wearing), this place is now a mess. Confused wait staff. Poor food. Maybe they'll recover, but now is not the time to stop by for a meal. read more

Super clean Covid protocols strictly followed. Now the War wonton soup to go was recommended by friends. They were right it was absolutely fabulous. The noodles, broth, pork, and veggies were superb. The soup was hearty and easily served my husband and I two bowls each. We will be back. read more

Cozy and clean with nice ambient lighting. Fast, efficient and friendly service. Four-star simple Chinese standards. My low mein had plenty of fresh veggies. My dad's chow mein was also quite good. Egg foo young was fine, but not great. Soups and fried foods were par for the course. Basically just a solid, Westernized Chinese restaurant with solid menu classics and comfortable service. No complaints. read more