My friend and I ended up here after we left another restaurant when we didn't get any service for ten minutes. We arrived here and were greeted immediately and shown to a table. We got menus quickly and were able to place our orders within ten minutes of arriving, a huge improvement from the last place! I ordered the bacon avocado burger with fries and my friend got the patty melt with coleslaw. Our food arrived about 10-15 minutes after ordering and it looked so good! My burger was cooked well and the fries were delicious. The burger was pretty basic and didn't blow me away, but it hit the spot. The patty melt was also great and my friend ate all of it. It was all great! The restaurant space was clean and had plenty of space to move around. It smelled good too, like garlic and butter. The bathrooms were single-person and gender-neutral which I appreciated. There is plenty of street parking so you shouldn't have a problem finding a place to park to get here. All in all I enjoyed this spot! The food was good, the place was clean, and the staff were friendly. Would go back! read more

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Firstly, I thought I had done this review years ago, however I was here recently and need to do a review primarily because of the clam chowder. I just drove up and down half of the Oregon coast and tried several different supposedly "the best" clam chowder and verified what I already know; out of all of the best, this is the best best. It's real chowder, everything in it is delicious and you could have it as a meal with nothing else. I'll give it a 3.95/4 because I'm going to continue to try to find the best. The atmosphere is also very unique, with all of the firefighter memorabilia, and pub style. But I've never had bad service here and I've been coming back for the better part of 20 years. Try the chowder!! read more

The best food and services along Bay St. consistently great service and everything we've had on the menu is fantastic.

The FOOD so good!! The waitress was friendly and helpful to us, seeing how we were new to this town and place. Indoors is bigger than it looks from the outside. All walls have patches of fire departments all across the country. read more

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Not busy on a Saturday night! We were seated, had drink orders taken, and waited... only one waitress & helper. Waitress was also the bartender! The wine came out ~ 30 minutes after we ordered, the cocktails ~ 1 hour. Food arrived over an hour after ordering. Food was ok, not stellar. Clam chowder was good, but the giant chunks of onion were gross. The only dessert offered was bread pudding (?). We like to support local business, but this needs to work on its customer service. read more

My preference is to not post a Yelp if I have a bad experience, but in this case I want to warn people, because there are other choices in town that are fantastic. The food here was fine. My husband and I each had the Salmon Caesar Salad. The issue is horrible service. With only two people covering inside and outside (which, based on reading other reviews, seems to be the norm), the person hosting the outside was flat out rude, over and over. Our first encounter with her is when we were waiting, as the sign asked, to be seated and she had to grumble at us saying "you need to move". Well, if you don't want us to wait at the entry perhaps make that more clear. After we were seated, we saw her do the same thing over and over again to people who are queuing up, waiting to be seated. When she came to the table to ask us what we wanted to drink, it was very gruff, "What do you want." I understand that people have a bad day, and that is why I tend to not make Yelp posts when I'm disappointed, but I think the owners of this place should be aware. We observed about six different groups of people just walk away, because after standing in the door, getting grumbled at by the one server that had to go outside, and yet they were never spoken to in anyway, for example, nobody said, "we will be right with you", they just left. With so many other good options right there on the street, I definitely will not go back to this place . read more

The best clam chowder ever bar none. Order the deluxe and then get ready to be amazed. Great service, decent bar, and super support for our firefighters. read more

We meet some locals when we were checking out the menu. They said it was the best food in town. We gave it a try. The Deluxe Seafood chowder was delicious. The tri tip steak outstanding! If you're in town give it a try! read more

Being new the area & wanting a good burger after getting situated, this place was the 1st one to pop up on my Google search. I wanted real food not fast food & it was a little late on a Sunday night. The burger & fries were perfect! The ambience was good, friendly staff and clean. Wr have been back once& both times the food was great along with the service. The second trip i tried the Chicken Fried Steak with gravy on the side. It was perfect & not greasy. The mashed potatoes were good also. We will definitely ately eat there and suggest this place again. Prices were reasonable. read more

Stopped in for a late lunch after a visit to the shore and were so glad we did. Service was great and the prices were reasonable, but truly the food was excellent. We had pulled pork sandwiches, fettuccine Alfredo, a burger and the chicken fried steak. They all tasted homemade with great flavor. Very happy with everything and would highly recommend. We'll definitely be back. read more

The pulled pork Mac and cheese is homemade and amazing! My way fe sid it was the best chowder she had and the jumbo shrimp were actually "jumbo!!" Service was good even though it was a busy night. The place is a tribute to firefighters read more

I dunno...we have been here often enough that I can say we've never had a crummy day here. Reading a couple other reviews, I beg to differ on the seating near the window, we sat there on Monday and didn't have a problem at all with someone telling us we couldn't sit there. We ordered the fish n chips and OUTSTANDING!!! As good as any seafood restaurants fish n chips!!! Our waitress was terrific. Only crummy thing was we think my husband left his wallet. We are waiting for them to open hoping it's there!!!!! This is by far, my fav restaurant in town. read more

You must try the deluxe clam chowder! A thick and creamy bowl of chowder full of clams and topped with crab, shrimp and cheese. Delicious!

Never again. Here's what happened Went here to get Boobie's 18th bday dinner. They're packed cause its a Saturday at the beach in August, expected. Duder and I walk to the register to place a to go order and a woman, older, short white hair is at the register almost as soon as I get there. I proceed to tell her she was fast im friendly of course and she said im sorry doesn't look like we have anything here for you. I said no, you wouldn't, id like to place a to go order. She proceeds to tell me how many tables they have and how busy the kitchen is. I said, its my sons request for his 18th birthday, I don't give a shit on the wait, ie I'm ok with it. She looks at me and points to a sign to refuse service... I said excuse me? Your upset cause I told you it was no worry on the wait, it his request and I'm ok with the wait. She began to explain again the wait, to which I said again its fine. She then pulls a tall middle aged auburn hair lady over to tell me that even with the wait, they're not taking to go orders. I said thats wild work, so if I stand in the line to be seated and order then get it and ask for boxes that would be legit, but me skipping that whole step you're denying an order? She open eyed says yup, were doing no to go orders, and the tables behind you are reserved with a wide gesture of the two tables behind me. I said thats wild work, and f this place as I walked out. Shouldn't have cussed but I get so annoyed at poor customer service. The people in line behind me left. The two couples sitting outside left. Morals of the story .... 1. Customer service really lacks here 2. Make your policy make sense 3. Won't ever step foot in here again but WILL ALWAYS tell anyone who listens how two women denied my kiddo a birthday dinner to go cause they were just too busy ...to which I say, you know its summer higher higher more staff and make your money, don't deny and be rude. read more

Try the Rueben. It is delicious. We were there just in time for the Veterans Day parade and a lot of vets came in. The staff were polite and helpful. read more

Came here to visit the Oregon coast and I was not disappointed in the service and meal. We came here after a nice hike at Sweet Creek Trailhead to see the waterfalls. The food was good and I tried the clam chowder and the burger and fries along with a stout beer. My belly and soul was happy. The ambiance is firehouse themed with patches from different firehouses throughout the country. read more

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Food was awesome. I got the chicken Alfredo and it was amazing. There was only two servers and they did great getting our orders and getting the food out on time! read more

The Firehouse Restaurant - American Near Me - Florence, Oregon

The food here was excellent. The atmosphere was very welcoming and I enjoyed looking at the diverse wall decorations. Their fish and chips were very filling at a reasonable price. Our server went above and beyond to make sure we felt right at home and that our needs were met. They had football going on multiple TVs which was huge. I highly recommend this place as a stop for lunch! read more

I am a bit of a clam chowder snob. I'm not proud of it but it's true. Best clam chowder I have ever had. My God, it's full of clams. read more

6 of us stopped by for lunch, inside had plenty of empty tables. The waitress took 5 drink orders and walked away to make the drinks. I chased her down to provide the 6th drink order. Drinks were delivered and appreciated. The same waitress took our lunch order for "6" separate meals. When the food was delivered only 5 plates of food was delivered. When we asked about the 6th, she said it would just be a minute the cod was still cooking. All other meals were consumed when she walked up with the 6th plate. Instead of apologizing for the delay, she stop to seat new customers with our plate still her hand. Again I had to chase down the waitress for our order. The food was worth 2 stars. I would not recommend, customer service was lazy and food was under cooked. read more

For 3 weeks we asked everyone we met to tell us where to get the best clam chowder. Everybody has a different answer. So we had a lot of chowder. There final people we asked (Jack and Diane) who we're camping across from us and had lived in the area for 50+ years told us to try the Firehouse. We almost didn't go because we were pretty chowdered out.. ..but, we were glad we did. It was easy to see why the Firehouse has won so many best chowder awards. They are cheating a little with the Deluxe but everyone should try it. By cheating I mean, it's hard to lose when you put in so many great ingredients. read more

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The deluxe clam chowder was delicious! The shrimp appetizer was also really good. The staff were so friendly. They were super busy but still made sure to acknowledge us and seated us as soon as possible. Loved all the fire house memorabilia. read more

My first time here was not a good experience. My sister and I went here for dinner tonight and we both ordered the deluxe clam chowder bowl. The initial waitress that seated us was great. But the waitress we ended up with the rest of the time we were there was an airhead and has zero customer service skills and wasn't very friendly. There were several folks at another table across from us and we heard her say sorry I forgot about you guys and they had been sitting there before we got seated. It took her several minutes to come back and get there order. She also took quite some time to come get our order or ask if we want drinks. She never asked if we wanted any refills on our soda or on our purple Harley drinks. When we got our food she never brought any napkins with it, and while my sister was eating her clam chowder a few bites in she bites into a big piece of clam shell and almost broke her tooth. We had to wait awhile till I seen the waitress cause she was nowhere to be seen and we brought this to her attention, her reaction wasn't pleasant and seemed stupefied we brought this up and like we were making it up, and we didn't even make a scene about it we quietly brought it up to her. She took the piece of shell and took it to the kitchen supposedly to show the cook and make sure it was a piece of shell. She didn't show any concern that my sister almost broke her tooth and was having tooth pain because of it. She came back awhile later and said it was a piece of clam shell and says it happens sometimes. Never apologized or tried to make things right or asked to replace the bowl of chowder. My sister and I go to Mo's all the time since we were kids and other seafood restaurants on the coast and have never had a piece of clam shell in our clam chowder before. I suggest not going here or at least not ordering the clam chowder. If a child ended up eating my sisters bowl of food they could have choked on that piece of shell. We will not be coming back here and will be letting all our friends know about this terrible experience. I used to be a manager at a store and this is not how you treat your customers at all when something like this occurs. If I could give zero stars I would. read more

The Firehouse Restaurant - Deluxe clam chowder - American Near Me - Florence, Oregon

We've been customers for nearly 20 years in this restaurant. The waitresses are+ rude, especially the older woman with white hair. We go there 1on days when it's off tourist season, virtually less than 10 people and the waitresses absolutely refuse to let us sit near a window where they have 2 tables shoved together to accommodate 8 people. Ironically there only a total of 8 people in the entire restaurant! So in the 30 minutes it took us to eat our lunch, a party of 2 came in. Translated: if you don't have a party of 8 or more, you'll never get a window seat. You'll sit by the noisy kitchen or the path to the bathroom. This place has gone downhill in the last few years and with better service and friendlier servers in town, look elsewhere. read more

i love this restaurant, there is so much to see on the walls. the service was really good, once we sat outside with our dog and once inside with friends. they were very accomodating with our dog and brought water without asking. the food, especially the chowder is top notch! read more

The food was amazing. Friendly atmosphere and wonderful service. Will definitely be back!

Great food & service! Everything was delicious, but the cole slaw is magical! So yummy

We are in Old Town Florence for the annual Chowder Festival. We purchase a Tour Card at the Main Pagoda for $5. It has a map and name of locations that are participating in a competition to see who has the best chowder. We walk around to the different shops and restaurants, show your tour card and get a small sample of their chowder. At the end of the tastings you vote for the best chowder. The winning establishment receives an award plaque and the notoriety of having the most popular chowder of the year. This year I voted the Firehouse as the best because I found the chowder to be very thick with an incredibly smooth, creamy richness. It was also very heavy with clam, bacon, celery and potato that it very much resembled more of a stew. Congratulations Firehouse! I hope you win! read more

Service was friendly but our food took forever. So not the place to be if you are in a rush. Deluxe clam chowder was really good, garlic fries were tasty, Tri tip sandwich was decent. Portions here are enormous. read more

We had a late lunch after doing the dune ATV rides. Tired and hungry. We had orderd Pasta , Burger and Club Sandwich . Portions were huge and we had to box the food and use it for dinner. Food was delicious and service excellent. read more

An excellent stop- good food, great service, fun/supportive firefighter decor from all over the country. Casual but clean. Definitely get the Clam Chowder Deluxe (Swiss cheese on top is a game changer, along with the extra seafood)! Fish & chips were delicious. Coleslaw was a bit too sweet for my personal taste but still pretty good (not soggy with mayo, which we appreciated). read more

If you're going to eat anywhere in Old Town, make it be here!! Delicious food! Great service! Lots of options! The Garlic fries were perfect!!! read more

We were spending sometime in Florence, for the first time and ran across open outdoor seating at this restaurant / bar. Once we ordered a drink, the table next to us left in the waitress asked them to leave their menus and then she did not clean them, nor wipe down the table, or the chairs. Bad practice during this covid period. Second, the beer tasted like it came from and dirty lines (We are very familiar with the beer industry) We did not have any food. We did feel that the staff was extremely friendly and they were wearing masks. read more

We love the firehouse clam chowder! We've lived in Oregon for 30 years, eaten chowder up and down the coast and many more places. This place does it right each and every time!!! You'll be hard pressed to find one better. Lots of clams! You'll love it! The fish and chips is excellent along with their pasta with shrimp. Enjoy! read more

We split an order of fish and chips. I also added a cup of clam chowder. All was delicious. The clam chowder was much better than the famous place down the street. read more

The food was great. We had the clam chowder (so flippin good!) , Rueben sandwich (tender juicy meat!), and the fish and chips (delicious!). Very tasty. We'll be back. read more

Absolutely great, service was nice and quick. The food was soooo good hot and creamy. read more

The Firehouse Restaurant - Pulled pork garlic fries Regular clam chowder Chicken Alfred - American Near Me - Florence, Oregon

The good: Service is very good, the food was fresh and hot, homemade coleslaw was quite good. Not so good: sweet potato fries were not good nor was the onion rings. The breading on the cod was hard and a bit over cooked. Seems they used the same breading on both and it hurt our gums so we peeled it off. read more

Great clam chowder . Asked 3 employees of RV park and all agreed. On my way out one family was eating the clam chowder and said they drive from Eugene just for a bowl read more

Price is relatively low for a waterfront view. The food is mediocre, not terrible, not great. The atmosphere is relatively laid back. The people that ordered the clam chowder said it tasted like it was from a can. The steamer clams were delicious. If your on a budget, I suggest the Firehouse. We came during the holidays and they were understaffed. Perhaps your visit will be more positive. read more

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