My father was in memory care there and they seemed very understaffed. The day he passed I went to…read morefind him laying on the floor beside his bed flailing. The one person working the floor was playing on her phone in the eating area while the other patients were eating. I could add other incidents but I'll leave it at that.

Our family would like to formally express our deepest gratitude to Life Enriching Communities at…read moreWesley Ridge, especially the Nursing & Rehabilitation Center at The Robert A. Barnes Center and the Wesley Ridge Hospice team, for the exceptional care provided to our father over the past two and a half years. Placing a loved one into a rehabilitation or nursing facility is never an easy decision. Watching that same loved one gradually decline--and eventually having to make the decision to transition to hospice care--is one of the most difficult journeys a family can walk. Throughout every stage of that journey, Wesley Ridge and The Barnes Center made an incredibly heavy burden easier to carry. I was present in the facility often, which allowed me to witness the care firsthand. I didn't just observe how the staff cared for my father while I was there--I also saw how they treated other residents throughout the building. The compassion, patience, and respect shown were consistent and genuine, regardless of who was watching. As my father's medical needs increased and his dementia progressed, the staff continuously adapted to meet him where he was--physically, emotionally, and personally. Medical testing, daily care, and moments of confusion were handled with professionalism, dignity, and grace. He was never treated as a task, but always as a person. When the time came to transition to hospice care, that change was handled seamlessly. The hospice team worked closely with the facility staff to provide meaningful end-of-life care, addressing not only his physical comfort, but also his emotional, social, and spiritual needs. The level of peace and comfort provided exceeded anything our family could have hoped for. We would also like to recognize the exceptional activities staff, who went above and beyond to bring joy, engagement, and purpose to my father's days. From volleyball, cards, trivia, pool, and cornhole to church services and faith-based activities, they made a genuine effort to keep him active, social, and smiling. Those moments of laughter and connection meant more than words can express and greatly enhanced his quality of life. I would also like to acknowledge the many staff members who are often behind the scenes but are absolutely essential--the dietary staff and cooks who took care in preparing his meals, and the housekeeping and laundry staff who ensured his clothing and personal items were always clean and cared for. Their attention mattered greatly and contributed to his dignity and comfort. What stood out most was the humanity shown every day--kindness, patience, reassurance, laughter, and genuine connection. We are sincerely grateful to all involved--nursing staff, aides, rehabilitation professionals, hospice caregivers, activities staff, dietary services, housekeeping, and support staff. Wesley Ridge and The Robert A. Barnes Center exemplify what compassionate long-term, rehabilitative, and end-of-life care should be.

They have the best health care service in the Columbus area. I'm in tears because my grandmother…read morewas close to dying, and they help cure her with a lot of patients and nice attitude. we tried other health care service,but they didn't work. thank you Nina for your service.

My husband and I stopped by to see if it might be a good fit for my mother-in-law. We walked right…read morein ... there was no security and no one in sight. There was a folder marked lab results in a pocket on the door as we walked in. It seemed dark, with little lighting. No residents anywhere in sight. We wandered around for about 10 minutes and never found anyone to help us. There was no cell service so we couldn't call anyone. We pushed the call button to get someone to help us and no one came. I've tried to call multiple times with no answer. I even left a message and no one returned the call. Plus there were urine stains on the couch cushions. Not a good impression of the facility.

Staff and environment, including residents have been incredibly helpful, caring as we transitioned…read moreto assisted living with our mother. You can tell they take pride in the family facility atmosphere and quality of care for each resident. We are so very thankful.

The staff here has become like family to us. The care and dedication they show our dad is amazing…read more Dad has spent time at a few other facilities, and this is the cleanest place and it truly feels like home. From management, to the chef, to the activities coordinator the entire staff is exceptional. They have managed the COVID 19 pandemic with great care and sensitivity for the residents.

Bad food. Father is not happy with the menus they have due to crappy cooks. Have had a few things…read moretaken by staff when he was out. We resolved the stolen stuff.

Another example of a short staffed ill equipped senior care facility where no one seems to know…read morewhat their job is. The social worker is incompetent and apparently doesn't know her job at all. Where patients are left in their beds most of the day and hardly ever get the attention they need including therapy and bathing. Avoid this place if at all possible. If there were 0 stars, this is what this place would get. Update: apparently they decided it was ok to just transport my brother back to his apartment without coordinating with ANY home health agencies. They will be reported.

Today is my grandpa first day here! Trust me when I say we plays no games about him! When we got…read morethere the facility was clean and everyone was nice! His room is nice!

My mom is here currently - in order to visit her I have to schedule my visits through their scatter…read morebrained activities director who seems to be more interested in grabbing a smoke than doing her job. This woman is not at all personable and I cringe when I have to call her to schedule a visit with my mom. She scheduled my last visit on a day they don't normally allow visitors and then turned her mistake around on me! My mom is in hospice, she doesn't have a lot of time left. She's been quarantined twice because of Covid exposures from THEIR employees and I'm not allowed to hug her when I see her. If you're looking for an assisted living - this isn't the place - do your loved one a favor, keep looking!!

The Ashford on Broad is the perfect place for most seniors that want to stay active and involved in…read morethe community. The community bus takes the residents shopping at least once a week. They also go out to hear music, see shows, eat lunch and take part in programs offered at the Whitehall Senior Center and Whitehall Parks and Rec. There are activities within the community like bingo, exercise and crafts to keep mom busy. When mom does not want to be involved she has a nice apartment with most of her favorite things for her home. She never has to eat alone and I like knowing that she is not just opening a can of soup and only eat that. The food is very good and a nice variety. At this point, my mother is not using the nursing services that are offered. I feel good knowing that when she does need help the staff will already know her and she will be comfortable with the friendly staff.

Great place for seniors who need help but also be in a incredibly beautiful and social environment.read more

My mother loves it there: good service, food and activities.read more

After researching Extended Care Facilities, my wife and I decided that I would stay at Echo Manor,…read morefollowing Total Knee Replacement surgery. I was already treating for injuries to my shoulder and lower back, so use of a walker during my early rehabilitative stage was going to be difficult, hence time to heal with professional assistance. My entire stay was just shy of four weeks. Echo Manor provides expert care with the combination of state-of-the-art equipment, experienced nurses, assistants and physical therapists. Upon my arrival, they immediately worked with online pharmacists to get approval for pain medication, since the prescriptions had not yet been sent from the hospital. They also put in an order for a larger bed to accommodate my size. The bed was shipped in and put in place within a few days. They also measured me and ordered a larger wheelchair to make my movement easier and more comfortable. When I needed to report back to my Orthopedic Specialist in Lancaster, they arranged for pickup, transportation and my return. They sent someone with me, with my consent, for observation. The staff did a great job of helping me with showering, application of lotion to the new knee and donning diabetic hosiery (I call it such instead of "compression socks" because unlike socks they fit like panty hose, running all the way up to my lower thigh) for better blood flow. Meals were timely and consistent. They even changed my permanent order to "double portions" status, per my request. Personally, I felt that the meal sizes were smaller than necessary and the staff had no problem honoring my request. It wasn't a hotel, so I didn't expect to eat hearty, but I do. At least more than what was initially provided. Everyone there was personable and good for information and general conversation, treating my guests with the same care and kindness as they did me. When it was time for physical therapy, their team met me early mornings to get me in and out with phenomenal treatment; understanding enough to make adjustments with time, if need be. Their methods were dedicated and encouraging, getting me back at optimum levels in no time. They also coordinated a home health assessment to observed me in my own home living conditions to determine if it was suitable for my continuing therapy. Part of my assessment included me demonstrating proficiency with moving up and down my stairs, entering my bathtub and getting into my bed. Through their efforts, I was discharged earlier than anticipated and transitioned back to normal living in no time. What I hadn't expected, but truly appreciated, was the visits by my "Guardian Angel" (a specialist, assigned to me personally) and the Director Of Nursing, who checked on me frequently. This was one of the many things that reminded me that I made the right decision choosing this facility. The one question I would ask before referring this place would be similar to what I ask managers in my job as a Safety Director: "Would you allow your daughter to work under these conditions?" But in this case, I'd ask, "Would I allow my mother to come here for extended care and treatment?" Of course the answer is a definite "YES". I made a separate visit a few days after discharge just to say hello and give a few additional hugs to staff members that I didn't get the opportunity to say goodbye to on my final day. I wish I could name all of the stellar performers, but I would make the mistake of excluding someone, so I'll just say that the entire crew deserves a resounding 'Bless You' for all that they did for me. Particularly making me feel protected when I joined the senior citizens in bingo and won. I swear I thought they were going to jump me...

Find someplace else for your loved one. Father was moved here from MCE, and I almost (should've)…read moretaken him home before we even got settled. We didn't last 24 hours there, he checked himself out, much to their chagrin. There is NOTHING state-of-the-art here. Dirty, old water spots in ceiling of first room we were put in, overall super smelly, and understaffed which I can only assume based on lack of oversight of my father. I had to physically go to get his daily meds served to him, which were not administered until 11:30 am, and were not even correct. Staff was quick to bash MCE for bed sores that he arrived with, but did nothing to help.

The staff is wonderful and always very helpful. Memory unit is run very efficiently and staff is…read morevery kind and gentle with residents. My loved one received excellent care while a resident. The Middleton has an Alzheimer's support group and a bereavement support group. Both are run by kind, compassionate people. Many activities take place daily for the residents to participate in. I would recommend The Middleton to anyone seeking a place to go for memory care, independent living or assisted living.

From the owner: Middleton is Granville’s premium senior community. Located just off 161 at the entrance to the…read morevillage of Granville, Middleton offers an unparalleled level of service and amenities from independent living cottages to appropriately scaled levels of assisted living and memory care. There is a place for you at Middleton. You may be searching for a feeling of community with people who share your interests, someplace safe and comfortable with little to no home maintenance. You value your independence and want to stay active and connected in an upscale Granville, Ohio independent living community. Independent Living Assisted Living Memory Care Short-Term Memory Care Cottages