We had an incredible experience with American Carpet Distributors. Larry and his son Kyle came out…read morepersonally to provide a free estimate for recarpeting our entire home, and from the start they were knowledgeable, kind, and genuinely invested in helping us make the right choices. They were also extremely accommodating when the scope of our project changed--we decided to refinish the hardwood floors on our stairs and in our office before installation, and they updated the pricing quickly and fairly without any hassle. The installation itself was smooth and impressively well-coordinated. The crew handled removal and install flawlessly, worked efficiently, and clearly knew what they were doing. The finished product looks fantastic. We highly recommend American Carpet Distributors for anyone looking for quality service from a family-run business you can trust. Tip: cash is preferred

We had a great experience with Kyle, Larry, and the installers at American Carpet Distributors. We…read morejust moved into a new condo and wanted to replace the worn carpeting in the bedrooms but were hoping not to break the bank. With a recommendation from our realtor, Pasquale Recchia, from Christie's @Properties in Chicago, we found Kyle to be professional, helpful in assisting us to make the right choices, and very personable. The installers were professional, quick, and very neat/clean. And the price for our beautiful, soft, new carpeting was about half the price that I was expecting to pay!! I highly recommend American Carpet Distributors for your carpet needs---you will receive wonderful carpeting at a great price with excellent service!

I would highly recommend Mr. Carpet to anyone needing carpet or wood floors…read more Bob the salesman made multiple trips to show samples without high pressuring us to make a decision. Carlos and his crew did the installation professionally and efficiently. They went above and beyond repairing transition molding and a railing without being asked. Carlos and his crew moved furniture to other locations in the house without complaining. The entire process was easy and seamless thanks to the people at Mr. Carpet. I usually don't write reviews but they did such a great job I had to give them 5 stars.

Easy process, fast scheduling. Installers did a great job. If I had to do it again I would have…read moreasked about/made plans on securing some of the floor to reduce squeaks. Price was decent. Overall we were very satisfied.

My husband and I wanted to install a hardwood floor in our LR/DR of our Gold Coast condo. After…read morescouring online reviews, we narrowed the candidates to four. Three were eliminated because of the onerous terms of their form contracts, the unprofessional rep who visited us, or the delay/failure to provide a written bid. 312Flooring was completely different. Jesse, who came to bid the job, was knowledgeable, helpful, and obviously had authority to respond to questions and concerns. Peter, the owner, reviewed Jesse's video of the job, and approved the written bid. We chose 312Flooring. Their bid was not the lowest, but they were not the highest either. Peter and Jesse guided the project through our Condo Assn., stayed in touch with us reporting their progress, and were ready to start on the date promised. On the appointed day, the installation crew, Juan and his two sons, arrived. The next three days were almost pleasurable -- they were skilled, polite, respectful of our home, and enormously helpful in resolving the difficulties that arise during any remodeling project. Our floor was finished on time and on budget and we are very pleased with the finished product. While any home improvement project can be stressful, we heartily recommend 312Flooring should you decide to replace or install hardwood flooring.

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

I was incredibly unhappy with Empire. To begin with, they were the best price and they had a floor…read morethat matched others in a house I bought. The salesman did not notice that there was tile below the current floor or even think it might be an asbestos floor. I know he saw the floor because I watched him. When the installer showed up, he said he could not install because of the asbestos. I had it remediated and the installer came back. He put in the new floor but refused to move the furniture into the rooms or re-install the closet doors. He said they did not tell him he had to do this so he did not have a crew with him to do it. His supervisor promised another appointment in a few days to move everything back. I began calling Empire a day or so later to confirm the appointment and was told there was not one. Each call I made to them told me something different. Finally they told me that they would not move furniture into a room that they did not take it out of or re-install doors that they did not take down. My contract was clear that they move furniture in and out. There was one larger dresser that we could not get into the room and had to hire some moving guys to do that and of course, to pay for that. Empire has offered me a credit of $140 which is just a token to me. The salesman, the installer, the people on the phone, the supervisor, they all had a different story for the issues we were having. Hence, I would not recommend this company. And if you use them, not only get it in writing but record your phone calls (totally illegal) but I wish that I had.

I had 3 area rugs cleaned by the Carpet Cleaning Group (CCG). They were a couple of dollars a…read moresquare foot more then the last place i used when they brought it back, it didn't look any different. You get what you pay for. CCG did a fantastic job, all 3 carpets came back looking brand new. So worth the cost. The guys that picked up and delivered the rugs moved furniture when they picked it up and when they returned the rugs. I highly recommend this company!

I recently adopted a great Dane puppy. Housebreaking was an ordeal. These guys just kept going at…read moreit till the wool rug was completely odor free. They gave an amazing price compared to other services I've used. Thanks to Dave and Jose for their professional p/u delivery service.

I used Alex and his team last year for carpeting and the job was excellent. This time it was for…read morevinyl flooring in my basement. From start to finish Alex and his team do fantastic work. I highly recommend. More specifically, the test of a true professional comes after the job is done. I had an issue with a few tiles coming up in my basement, It was possibly a manufacturer's defect but that didn't matter to Alex. He insisted on making the job right and came back and everything is perfect. Honest, hard-working, and a perfectionist... What else could you ask for in a tradesman?! I'm a customer for life! I thought spreading the word is the best way I can thank him.

We needed to find a reliable, trusted, and reputable carpet installer because time was running out…read morebefore our daughter would be moving into our 2nd floor condo. Alex Mendez came right over and answered all of our questions. First we just wanted carpeting, but then his fair pricing allowed us to have him also install luxurious vinyl plank flooring in our kitchen and foyer. From beginning to end, the process was painless. The installation was PERFECT! Our friends and family look at us like we're amazing re modelers. LOL! It wasn't us... it was Armnali Carpet & Vinyl. Thank you Alex for making us look so good. The problem with remodeling our condo for our daughter was... now we want our primary home to look that good. So, we called Alex once again and discussed our plan to have a movie theater themed living room which required a darker colored carpeting. Alex gave us excellent choices from which to select. It is done and once again, our guests think we're great remodelers. One of my family members said that I'm like a master carpenter. Similar to Spike Lee, I say, "It's gotta be the carpet!" Guess what!? Armnali Carpet & Vinyl is scheduled to install carpeting at another property at the beginning of November... and it's going to be great. He doesn't know it yet, but we're going to remodel our basement. So that means that we're calling Armnali Carpet and Vinyl again. It's the BEST remodeling decision that we've made. Thank You Alex!!! See you real soon!

I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

I had my Oriental rug cleaned through them. Although my cat has damaged a bit, it came back looking…read morelike new. I also had the fringe sewn under -- I hate fringe. Beautiful job and I love my rug again. This is a long-standing business: they were in Edgewater when I was much younger. They are close to where I live now: located on Northwest Highway in Edison Park.

I like supporting small Mom & Pop businesses, to a point…read more So we came to these guys to get the old dog smell out of a fancy rug. First off, they make the customer drop off and pick up your own rug. Ok, but I was hoping for better service. Groupon is loaded with companies that pick up and deliver, but my commitment to the local guy was steadfast. The work was ok, although they ripped a side seem that left some of the backing unraveling. "Go get yourself some silicon glue" the guy tells me "and patch that before it unravels" when I note the damage at pickup. And now the price. $240 bucks to clean an 8x10 rug. Wow that's more than twice the Groupon price for rug cleaning. I support local business, but expect them to compete on service, quality and price. Edgewater carpet went 0 for 3 here. I tried, but next time I'll try somebody else.

Great price on solid wood flooring. Helpful friendly staff. Ask for Brian. Knowledgeable and very…read moreaccomodating.

I can't say enough wonderful things about Adina! From the moment we walked into the showroom, she…read morewas incredibly patient, kind, and genuinely interested in helping us find the perfect tile for several different projects in our home. She took the time to understand our style, budget, and needs -- offering thoughtful suggestions without ever being pushy. Her eye for color and texture helped us create beautiful combinations we never would have thought of on our own. When the stone I'd been looking at for years got discontinued before I ordered, she suggested I go to the showrooms for the specific tile companies to find a replacement which was just the solution and I found just what I wanted! What really stood out was her warmth and professionalism. Even when we changed our minds (more than once!), she remained upbeat, encouraging, and focused on helping us make the best choice for each space. Thanks to Adina,, we now have stunning tile selections that bring our vision to life. If you're looking for someone who truly cares about their customers and makes the process enjoyable from start to finish, I wholeheartedly recommend Adina!