I appreciate their honesty…read more We had two other companies evaluate our air conditioner. There were three possible issues: a bad capacitor, a bad motor, or the need for a completely new unit. We suspected it might be the capacitor, but the first technician pushed for a new motor. The second technician didn't mention the capacitor or the motor and instead recommended replacing the entire unit for $9,000. Aquaduct diagnosed the problem as a faulty capacitor and replaced it. If we truly needed a new air conditioner, that would have been fine. Our current unit is 15 years old, and we understand that it might have been time. But what we wanted was an honest assessment, and that's exactly what Aquaduct provided. I highly recommend Aquaduct!

We had an extremely poor experience with Aquaduct Plumbing after they installed our water heater…read more The installation was not done correctly (dielectric union, flue and drain pan) and corrosion developed at the dielectric union within a few years. This issue was pointed out to their technician during a service visit, & we followed up by email with photos clearly showing the corrosion. They claimed it was not their fault and since it is outside the labor warranty they wouldn't take care of it. When the issue recently worsened and we asked them to stand behind their installation, they pointed to an expired labor warranty and then stopped responding to our emails entirely. A water heater installation should last far longer than this without corrosion at the fittings, and a reputable plumbing company should take responsibility when a clear installation issue is identified, regardless of elapsed time. Unfortunately that was not our experience with Aquaduct Plumbing. Now I have a 4 year old water heater that will likely need fully replaced because of this piece that is almost fully corroded. DO NOT RECOMMEND!

I regret not listening to all of their horrible reviews, and I promise you will too if you hire…read morethem. I scheduled an appointment for 8am on Monday, by 10am I was panicking because we had a main line sewer clog and had not received any communication. I texted, I called (never went to voicemail except one time days later, every other time it appears someone answered the phone while on mute so I'd just hang up). It wasn't until my husband started calling that he finally got an answer and was told they'd be here at noon. That time again came and went, but they did finally show up at 1pm. The two guys that came out resolved the issue, but said their "card reader was down and could only accept cash". Since this repair is going through my home warranty, I need the invoice for reimbursement and have been told since Monday that Bob (the owner) would send it. Monday night he said, nothing. Tuesday night he said, nothing. Wednesday morning he said he was working on it "right now", nothing. Wednesday evening he said he was working on it "right now", you guessed it - nothing. At this point I don't think it's ever going to happen, likely because this isn't a real company. They're not BBB accredited, cannot communicate over several days, and overall has been a nightmare to work with. I'm kicking myself for cancelling with another plumber that quoted me the same price, so don't be like me - call this guy instead (2247046220) Drainmaster Sewer & Plumbing LLC! Same price, way more professional, and has the reviews to back it up. Additionally, it really rubbed me the wrong way that he would not answer me but would respond when my husband contacted him (on several occasions). Despite me being the one to schedule and pay, it seems Bob does not want to work with women. Run, don't walk, away from this poor excuse of a "business". Bob has no idea how to run a reputable company.

i came home to two leaking faucets (which i had admittedly been ignoring) and decided this was…read morebeyond my scope. i sent a message and Robert immediately called back and asked me to send a video and diagnosed the issue. He was doing a job pretty far away when I called, and still promised to come out as soon as he was done. He communicated well about his arrival time and was genuinely friendly and efficient in his work. (Also shout out to his partner Chris who was equally friendly and efficient!) They had some install issues with the second faucet and stayed until it was completely done and functioning well, past 8pm on a Friday. The price was a touch higher than what I expected BUT I did not ask for an estimate and they did have to do some extra work they didn't anticipate, so I was happy to pay. I'm actually fairly certain they fixed my running toilet and I didn't even ask them to do that. I highly recommend this service.

Devin was AWESOME! I had new lights installed in my kitchen, hallway and bathroom. I was worried…read moreabout the bathroom as I needed one long track light replaced with 2 shorter ones and wasn't sure it was possible - well, it was possible to Devin! They look awesome, he kept me updated as the process was progressing, showed me intricacies of each light fixture - one, for sure, I NEVER would have known with a "do higgy" to remove and replace the lights was needed to complete, came with lights but I wouldn't have thought about it! I highly recommend! HIGHLY!!!

Great communication. A very fair quote. Very helpful, reliable, and friendly. I'd definitely…read morerecommend them for other services.

Michels is a gem! Knowledgeable, fair, and efficient. From…read morethe beginning the communication was absolutely top shelf. The plumber was responsive, clearly experienced, and wonderful to work with. I've used a few other plumbing companies - and while none have been bad (thankfully) I can also say that none have been THIS good. I recommend them fully! I'm grateful to have found them. Owning a 100+ year old house has its challenges. Michels helped us overcome them.

Dishonest, rude and incompetent. The first guy came for a FREE estimate and was knowledgeable and…read moreprofessional. The guy they sent to do the job was his polar opposite. They tried to charge us for the free estimate and for half of the work we agreed upon. The job was to replace two shower cartridges and he said we're only replacing one and mentioned the price was not changing. When I asked him if he was serious and if he's trying to take us for a ride, he responded snarkily, "Yes, I'm trying to take you for a ride". I told him we were done here before he did any work and he said he boss would be billing us on his way out which is laughable. Big time bait and switch artists. Avoid at all costs.

We had a sewage backup in our basement - awful! We have used RP for years and they really came…read morethrough this time. Robby came out and spent a lot of time investigating the problem with a camera and diagnostic equipment. He showed us everything live on camera and we had a terrible pipeline break. Robby got it working well enough to use for 2 days. He came back with Nate and replaced the pipe and redid the basement floor. They were clean, professional and on time. For such a large job it was reasonably priced. Thanks guys for a job well done! D, K and B McKinlay

I called them as our shower faucet had broke, they were here within an hour. Cade was wonderful,…read morepersonable and knowledgeable. Definitely recommend them and will call them again if/when needed. Plus they gave us a small goodie bag!

Ken and his team did a great job on our new construction. Was very professional and responsive to…read moreall of our questions and needs. The follow up after the project was outstanding on some issues that were caused by us alone. I would highly recommend! Thank you Ken!

Arrived on time to change an old rusted main water valve. Didn't complain or up charge when he had…read moreto move the washer and dryer to get to the cramp space. I asked him on the spot if he would also change a bathroom sink fixture and valves and he agreed. Cleaned up after his work. Fair prices. Highly recommended!

Had a plumbing issue on a Saturday. I called and the co-owner's son came in on his day off to help…read moreus out. It showed up 15 minutes after I called. What a great guy too. Really courteous and professional. Highly recommend this company.

Exceptional Service and True Professionalism!…read more I recently hired Wiz Plumbing for a substantial project, and I couldn't be more impressed with the entire experience. Right from the initial estimate, Derek, the service manager, set a very high bar. He paid incredible attention to detail while figuring out the exact scope of work. Their team handled a major list of upgrades: Water Heater & Thermal Expansion Tank: Complete replacement and installation done right. Bathroom Faucets: Replaced all 5 faucets seamlessly. Shower Replacements: Upgraded 2 bathroom showers, which required replacing the valves behind the wall. They executed this perfectly and neatly placed an access plate over the cutout area. What truly speaks to a company's integrity is how they handle follow-ups. The day after installation, I noticed a minor leak in one of the bathrooms. I reached out to Derek, and he handled it with complete professionalism. He was out at my house first thing the next morning to investigate and resolve it immediately. Derek and the Wiz Plumbing team offer fantastic craftsmanship, clear communication, and outstanding customer service. I highly recommend them!

Absolutely hands down the only plumbing company I will ever use!…read more The service is top notch and quality of work guaranteed! I have had some major problems and not only was the work impeccable by Blendi, Felicia from the office will walk you through the whole process and calm even the most frazzled nerves. Only wish I could give them more