I was excited to get a car wash and feel so SAFE that my car was going to be okay throughout!…read more I pulled up to the first station and they showed me the options, and were gentle/not pushy. They taped town my back windshield wiper and I waited my turn. After the wash, my car was FRESH AS NEW! No scratches, no damage, nothing wrong. Squeaky clean! And after the wash, they hand dried the entire vehicle! Free vacuums with great suction power after. It was great value for the money! I'm so grateful and this is DEFINITELY my go to car wash place moving forward!

SUPER ATTENTIVE! I…read morehave a big F150 and it's getting old. They took off my antenna, closed my mirrors and pulled trash out of the bed of my truck for me (even though I offered to do it). The tracks on the automatic car washes usually scrape my wheels a little n this one didn't AT ALL!!! Super great. 10$ for the basic 15$ to spray the under carriage (I mean REALLY SPRAY it down!) Definitely coming back

Very nice young men work here. This is the second time I've come here so not a regular with their…read moreapp - but if I lived closer I would indeed be a regular. Well worth the car wash, I don't always have the time or the extra energy it takes to do it myself.

I went to this place for the first time on July 22. I got to the window to pay and their card…read morereader was down. I waited a few minutes while they tried to reboot the system. I was then told that I was getting a complementary car wash. I've had lousy service at the competitors car wash. The last few times I have been. I don't think my car has been any cleaner than it was when they finished today. Thank you for the free car wash and thank you for great service! I will be back!

What a royal waste of money! This place used to be decent before Flagship bought it. Now, the…read moreprices are ridiculous and the quality of service and attention to detail is atrocious. I removed my floor mats and left them at home to (hopefully) get a deeper vacuum. That was a waste of time. Had I not put some Meguiar's pre-wash treatment on it, I'm sure it would have looked even worse. Dust on the dash, fingerprints on the mirror, missed dirt and dust everywhere. GO SOMEWHERE ELSE! Flagship has ruined this place. NEVER AGAIN!!!!!

I got the most expensive car wash that they offer ($44), expecting my car to be pretty much clean…read more It comes out with scratches and streaks from some substance or other that won't come off. There's still dirt and smudges on the inside console. This car wash was NOT worth $44. I should have gone elsewhere or just washed it myself

Attendant was very attentive. Price was a little high, but great choice. Highly recommendedread more

Been here twice before, not a bad place as. Awash it yourself. Figured the instructions were like…read moremost places, employee named Juan came up to me as I was getting ready to leave and began to threaten me because I dried my car in the bay, as I had not read the instructions on the wall. That's my bad I know that I shouldn't dry it in the bay now. Juan did not have to come at me with anger and aggression. I have attached a small snippet. As soon as I began recording his violent attitude was reduced. Always had a good experience. Juan could have approached me like a normal person instead of a rabid dog and I suppose I could have read the writing on the wall.

Arrived and there was an associate ready to help quickly. I found it kind of bizarre that one of…read morethe car washes units were closed so had to wait for cars to go thru only one. Otherwise they are quick, precise and good.

I purchased the unlimited plan. Today a car braked in the middle of the wash, and instead of the…read morewash turning off, it pushed me into the car in front and damaged both of vehicles. Try calling the location......it's not the location, it's a central help line. When I asked for a manager to communicate with, they told me there is no contact available. Then hung up on me. Worst customer service in history. Go anywhere else-don't risk damaging your car on their terrible equipment.

I am extremely disappointed with my experience at this location…read more First, I want to say the cashier was very nice, helpful, and informative. I truly have no complaints about him. However, the car wash itself was very disappointing. I rarely take my vehicle to car washes and decided to give this location a try because of the great reviews. At first glance the car looked clean, but when I looked closer later on, there was still dirt and debris left on my side mirrors, rear window, hood, and front windshield. Unfortunately, I also discovered that my car was scratched during the wash and paint was removed in three different spots. One of the scratches is deep enough that my nail actually catches in it. These scratches were not present on my vehicle prior to coming here. It's extremely frustrating to have paid for a wash that didn't properly clean my car and to now be dealing with damage that may require repairs out of my own pocket. I have taken photos documenting the damage and I am hoping management or corporate from Tommy's Express will reach out to me before I move forward with getting repair estimates.

The cashier is well trained at the quick-talking spiel to get you signed up for the wash level "the…read moreworks" that will auto charge you after a trial period unless you install the app and "deactivate". I kept asking her in different ways to get her to state that plainly, since I suspected there was a catch due to her quick double speak. but she stuck to her script of jargon/sales phrasing. She did get impatient with me and devolved to "that's why I'm training to tell you". So don't get the works unless you want recurring charges. Also, I have a Subaru Crosstrek (a smaller relatively short SUV crossover). I guess they need to adjust the timing of the conveyor belt because the wash elements almost ripped my front license plate completely off. So I doubt I'll return. But yeah, my car seems clean I guess. And the entire process seems efficient.

They came to me and absolutely crushed it. My car hasn't looked this clean since I bought it. The…read moreattention they put in really shows. 100% recommend if you want it done right.

Called this company to help me with a 2004 Honda Pilot in desperate need of cleaning I didn't have…read morehigh expectations due to its age and the wear and tear from pets, children, and grandkids over the years, and because we had barely touched it during COVID. But wow wow wow it looked beautiful. Been keeping it up ever since. Cannot recommend them highly enough!!! The entire experience was excellent from the initial phone call to the finished product - and for grins, the price was more than reasonable.

Please be aware that this branch is only an express wash location. They only offer car washing but…read morenot wiping and interior cleaning. They have bays after the car wash where you can use their clean towels and vacuum cleaners. After informing the attendant of my unlimited monthly car wash plan with interior cleaning, I was told that I can proceed to other branches and go directly to interior cleaning. They also don't have restrooms even for customers.

I have had a Membership at the Manassas, Va for about 2 yrs. Since the Manager Tressa has left it…read moreis falling apart, horrible service, long wait lines, this Sunday not enough workers and lack of attention to detail. Now seriously considering cancelling my membership and going to and going to another company. Can not believe how bad it is and the lack of concern by the employees.

Sheetz is a quick stop for filling up both car and tummy. My dogs love their sliders, as well…read more Food is cheap and shakes are good.

Glad to have stopped here. Needed a break Christmas shopping. Good prices on 87 octane. That alone…read morehelps what's left of my wallet. Definitely grateful for decent coffee, and a MTO sandwich. Fairly busy location. Yet it is convenient to major roads. Clean bathrooms and polite staff. Like that it's close to Cabela's and other area attractions. Good employees keep it looking sharp. Their candy prices have gone up. They aren't alone on this. It's a convenience store after all.

This is tidals location. It does not clean off basic dust. It does grease your wheels. $21 never…read moreagain!

The wash is always broken down for maintenance. They supposedly open at 9am…read more I sat outside for 15 minutes with other patrons and no one ever came outside. Two employees cars were onsite too. A white bmw and a red Nissan Sentra. You would think someone would've cared enough to come out and explain the delay, but nothing. I won't be back. There are many dealerships less than a mile from here that offer better equipment and service