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    Chicha San Chen

    4.3 (148 reviews)
    Closed 11:30 am - 9:30 pm

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    Krystal G.

    I kinda get the hype. Super cute shop and hang out spot. Tea samples for grab on the counter. Order from the kiosk.

    Kaetyng C.

    Chiacha has a beautiful aesthetic and their drinks are photo-worthy. However, it feels just a tad wasteful since we don't have a use for the sleeves, but also feel strange removing them and giving them back. Their drinks are light and their boba is soft and chewy. If you're a sugar fiend, the full 100% is not very sweet so you shouldn't need to reduce the sugar level. Although the drink was light and refreshing, I feel like the tea flavor could have been stronger. Also just a note that the price is for a small cup (they only have one size).

    Mango oolong with boba
    Nikkomae S.

    I saw this place get busy from time to time now so I wanted to try it. Upon entering it is all self service. They have a kiosk where you can place your order from. They do have a lot of selections but this is not your regular boba spot. I ordered the Mango Oolong since it's one of their best sellers and got it with no sweetener but added boba to it and I must say it was actually pretty good, now do I think it's worth $8.75 probably not. I'm not sure if they are trying to justify this cost because of the fancy machines they are using but I definitely find that in the more expensive side. The location itself is really nice, very bright and again they show off the machine that they use and all the other products they sell so yeah it does look pretty nice.

    Dong Ding Oolong Milk Tea and Creamy Pineapple Tart
    Joanne K.

    This was my second time trying this franchise, and I was hoping to finally understand the buzz. First, I have to say that both the Fremont and Cupertino locations are aesthetically pleasing. The interior is clean, modern, and inviting--the kind of place that makes you want to sit down, relax, catch up with friends, and just enjoy the moment. The ambiance is probably one of my favorite things about Chicha San Chen. Unfortunately, the drinks didn't leave the same impression. I ordered one of their popular drinks, the Dong Ding Oolong Milk Tea, expecting a rich tea-forward flavor. Instead, it tasted mostly like cream with very little tea coming through. I asked a staff member if it was possible to add more tea. To her credit, she was very accommodating and remade the drink for me, but even then it still tasted like a diluted milk tea with a lot of cream and only a splash of tea. She then offered to make me an entirely different drink if I still wasn't satisfied. I ended up trying the Honey Osmanthus Oolong Tea, which I enjoyed much more. The honey and floral notes complemented the tea nicely, and I could actually taste the oolong. It was lighter, refreshing, and definitely the better drink of the two. One part of the interaction felt a little off-putting. After offering to remake my drink, the employee had another staff member bring out the Honey Osmanthus Oolong Tea to me. Whether intentional or not, it gave me the impression that she no longer wanted to deal with my concerns. I appreciate that she tried to make things right, but as a customer, it didn't leave me feeling particularly welcomed. For a brand that's known for its tea and has won so many awards, I expected a stronger and more memorable tea experience. For a brand built on tea, I wanted the tea to be the star of the drink--and for me, it never quite got there. This place clearly has a loyal following, and I can appreciate the beautiful space, the attention to presentation, and the customer service I received. But after two visits, I still don't quite understand what sets it apart from other standout boba shops in the Bay Area. If you enjoy lighter, creamier milk teas, you may love it here. Personally, I prefer a stronger tea flavor. Overall, I'd call it decent, but not somewhere I'd go out of my way to revisit.

    Erin P.

    Ambiance This location is way better than Cupertino hands down. Nice soft seats. Lux, spacious, nice decor, and cozy. Service Make sure to click through all the steps to check out at the kiosk. They served my friends drink when her order didn't go through at first. Food I had passion fruit and my friend had mango. If was superb. Would come again to try other flavors.

    Bubble milk tea
    Sylvia K.

    Came here on Sunday around 2pm. Wait was about 7min for a drink. Not bad Got a bubble milk tea, perfect sweetness and less ice. It was too bland for my taste. Maybe if I get no ice, it would be sweeter ? The boba was the best I have ever had though! Nice and chewy. I came here for the boba but hope the drink would be better next time as the price is not cheap for a small drink

    Inside
    Vinkin Ken T.

    So far I've been to Chicha San Chen in Vegas, Daly City and now Fremont. This location is way bigger compared to the other 2. I like the high ceilings and it's aesthetically decorated. You can order using the 2 kiosks or at the counter. It's faster at the counter because sometimes people take their time at the kiosk. It was very nice of them to offer a sample of their passion fruit oolong which my friend did end up getting. I ordered the milk tea with boba. Their boba has a nice chew and they give plenty. I ordered my tea at 1/2 sweet and I think I should have stuck with regular sweetness. The tea tasted light, I've had better. It took just 10 minutes to make 3 drinks after ordering which was pretty fast.

    Bubble Milk tea, Oolong Milk tea
    Dana L.

    Just tried and had such a great experience, workers work fast and are really nice. I ordered their most popular bubble milk tea and it definitely lived up to the hype. The tea itself was super fragrant and smooth, and the boba was perfectly sweet and chewy, honestly one of the best I've had in a while. The shop is brand new, so everything feels really clean, modern, and well designed. It's a really nice place to hang out or grab a drink with friends. Tip: They have an UNLIMITED BOGO special for birthdays with valid ID!!!! Highly recommend checking this spot out if you're a boba lover!

    Cin-Yee S.

    Osmanthus oolong tea with lemon ($7.70 + tax/tip = $10) was sharp and refreshing, with fresh lemon juice that, for me, overpowered the delicate taste of the tea. Think I'll try it with honey instead next time. Order at the kiosk and watch the screen/receive a text when your order is ready. Interior is beautifully done and calming. Service is excellent.

    Unlimited bogo (4 drinks + 4 free) for birthdays
    Jenny H.

    I love that they offer unlimited buy one, get one free (BOGO) on your birthday! Show a valid ID and be there in person on the actual day. Service is great. Friendly staff with lots of knowledge about their popular drinks. Honestly, their fruit teas are better than their milk teas. I personally think that their milk teas are too creamy, so the tea flavor gets overpowered. However, their fruit teas are wonderful and fragrant! If you're getting milk tea though, I'd recommend the Cassia Black Tea or Black Tea. Try the other teas like High Mountain Pouchong Tea and Honey Osmanthus Oolong Tea in its just tea form. So yummy!

    Ordering how-to
    Mabel H.

    My sister and I visited in the middle of a work day, so there was no line! Still a little wait as the staff caught up with the queue, and I would recommend ordering online if you can to avoid a longer wait time. It was my first time at this newer location in Pacific Commons, and wow the interior was stunning. The backlit mountains on the walls and the stream of artsy moss, so pretty! It's a little funny they're located next to Ume Tea because it seemed Ume was trying to compete by putting a very large pink horse butt at their storefront LOL Mango Osmanthus Oolong Tea ($7.50): Ah, hits the spot. Fruity but still has a strong tea flavor, very smooth. My other go-to is the Dong Ding Oolong Milk Tea ($7.50). I wish I didn't have the habit of chugging good drinks sigh A lot of boba places to choose from in this plaza/area, but I know Chicha San Chen will thrive!!

    Inside
    Terrysue T.

    Came here twice. I ordered the Pineapple Honey Tea and the Mango Osmanthus Oolong Tea. Both drinks were refreshing! This place stands out from other places in that they make the tea fresh-to-order. You can taste the tea. It's cute that they have strings attached to the sleeves so that we can carry it.

    Ester L.

    my boba was average tasting and i wouldn't get one again, ambiance is super nice inside, took maybe 5-10 minutes to get my order at most so it was relatively quick!

    My two mango oolong teas

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