Went to pick up our grandchildren's happy meal and they told us they do not have chicken nuggets for a happy meal? Which I second guessed but just ordered differently instead and finally got my order and had to go inside anyway. On there menu inside I saw they did have chicken nuggets for kids meal so I just ordered it, when I got home as my grandchild is looking in the bag there was not a single toy or book! Calling the phone number on the receipt and pressing the number for issue with order will only get you there call center , after 10 Minutes on hold is when the gentleman let me know, I was just going to go in and see if they would allow me to pick up her toy. Very frustrating but it has been awhile since I had been read more

Hands down the worst chick fila I have ever been too. Seating is okay, but like most locations they have workers split up sitting in areas. They do have a play area for kids. And plenty of parking. Food is okay quality, but always short on the fries and if you go for breakfast they will short you on the hash browns. Staff is ruff to say the least. Always a lot of people but never "severing" I have watched 7 people wait in line while 1 person takes orders and 4 people talk behind him with their backs to everyone. Staff look ruff as well, not the quality of dress and professional you expect from a chick fil a. More like McDonalds. Drive threw is always wrapped around the building. But is fully covered. read more

Chick-fil-A - Employee have a loud conversation on the phone for everyone to hear. And dirty seating area. - Fast Food Near Me - Altoona, Pennsylvania

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It's not very good to have all the time and sometimes I get sick when I eat anything from there

I am going to start with I love chick Fila the food is always hot and good there polite but today I went through ordered x honey mustard asked them if there was honey mustard in bag I was on my way to work he said yep get half way to work no honey mustard no time to go back and food I can't eat because I get it for the honey mustard nuggets are awful without sauce I wouldn't be so upset but I specifically asked if there was honey mustard and I ordered x read more

My review is based solely on their delivery/take out service. We were in the area for a convention and usually doordash most of our meals to help save time. Ordered breakfast from here on a Saturday morning as it was one of the fastest delivery times and who doesn't love a good Chick-fil-A breakfast? Unfortunately they dropped the ball on this occasion. Ordered an ice coffee and hashbrown scramble bowl for myself and a chicken biscuit with egg white and side hashbrowns for my husband. Now I get why it was filled so fast, parts of our order were missing or smaller than usual. My hashbrown scramble had maybe a sprinkle of cheese, sad looking scrambled eggs and no chicken...which is the whole reason I ordered it. Hubs chicken biscuit had a small chicken patty about the size of his fist and a greasy egg white. For the price they charge I'd look elsewhere for breakfast. Glad my home chick fil a understands portion size and we'll be sticking with them. read more

We all know how much of a fan of Chick-fil-A I am, but as always when I'm a tagalong I have no say in where we go. I can't even remember if they had inside service at the point in time when I was there. I just know that we did the drive thru experience. We did place the order beforehand so all we had to do was pull up and tell them that we placed the order. The customer service was superb as it always is for an establishment like this. They were polite and seemed to give service with a smile. The food was the norm for their chain and seemed to hit the spot. I seem to find myself enjoying the lemonade. I'm not a huge fan of the food or sauces. But for the customer service it wasn't all that bad. read more

I guess I just don't get what all the fuss is about when it comes to Chick-fil-A. Now that I've been here 3 or 4 times and tried a few different things I can say yea it's ok, but nothing special. There are lots of places with chicken sandwiches and fries. Their waffle fries are interesting but they don't seem to measure up to the hype you hear from die hard Chick-fil-A fans. They do go on about the waffle fries and all the sauces. I guess you either love it or you don't. There are lots of other fast food places with chicken sandwiches, fries and sauces. Those other places also have non chicken choices too and their prices seem a little better. read more

Sadly this was not a great visit to a Chick-fil-A. The only highlight was that that play place was open. Sometimes restaurants run by a bunch of young people can do well but in this case today they were struggling. And it wasn't really that busy. There was a young man named Parker who is doing his best to help everyone but he just needed more help. A young high school boy took our order and while he was pleasant he needed some work. He scooped the ice with the cups which just grosses me out that he put his hand in the ice bin. I also asked if the salad dressing was cold because I only like cold salad dressing not room temperature salad dressing. He said it was cold but when it came out it was not and they did not have any that was cold. I would've happily ordered a different sandwich but ordered a salad because I like it more. I had to go get a refund for my salad and then order the sandwich. By the time I came back with my sandwich my family was finished eating. I also ordered a grilled club sandwich and only got a grilled sandwich, the bacon and cheese were missing. At this point I decided that I probably wasn't supposed to have the bacon and cheese so I just ate the sandwich as it was and it tasted great. In the dining room, most tables were dirty. A sweet old woman asked a team member who was wearing a blue polo and a blue fleece jacket also wearing a hat if he could clean off a table for her. His response sternly looking her in the face was no, I am not on the clock. I then saw him head straight towards the bathroom and take a left and go back into the kitchen. This was disappointing to see. While there were many tables that needed cleaned he could have still helped and they would've figured his break out later. There was also a girl who was delivering food to everyone in the dining room. She seemed to stop and whisper to her friends in between each order she dropped off in the dining room. I just did not seem very professional between those two people in the dining room. While our food tasted fine the service and accuracy of information needed lots of work. The restrooms were clean and the restaurant in general looked clean. Best of luck! read more

Come on guys..... y'all are the cream of the crop for fast food--- and then I get burnt eggs. It's easy to make them right. #dobetter read more

Chick-fil-A - Chicken hash brown bowl with BURNT eggs - Fast Food Near Me - Altoona, Pennsylvania

Instead of a chocolate milkshake they gave me the banana pudding and fries were soft and lukewarm. Definitely wouldn't recommend.

Justin was extremely nice and helpful. Gave me the best service I have ever had in my life. Helped me pull 99 OHTANI on the show. Currently at 218,000 stubs. I can litterly buy any card in the game right now. Once again shoutout to Justin Hershey. The for real!! read more

Ordered a chicken sandwich was great!! Staff was nice n friendly!! Restaurant was nice and clean!!

Chick-fil-A's in PA are still a rarer fast food restaurant, so it's nice to find one when staying in the area. This one is located in a complex with several other businesses including a Target. Interior is the standard Chick-fil-A you'll find everywhere and includes a kid's play area. Food and service was what you would expect, it was good. The only issue here was how busy this location is. On a Saturday, from 1PM-2PM, the line was steady to the door at all times, so going back for desert might not be an option. Overall, it's a good location, just super busy. read more

It was awesome I love the staff there like family they work so hard and they get the job done fast read more

My 12-year old niece wanted me to try the spicy chicken sandwich. I do not eat fast food and haven't for at least 20 years. I do, however, buy coffee from fast food restaurants. My niece was so excited that I try the sandwich so I did. I also ordered coffee with 2 creams on the side. I was told to wait on the handicapped spot for my coffee. After a few minutes, the coffee was brought out to the car and we were on our way. I did enjoy the sandwich; I would give it 4 stars. I asked my niece for the cream and she said it was probably in the coffee. I looked and it appeared that what was what was done; the cream was already added. When I took a sip of the "coffee" it tasted suspiciously like tea. Either their coffee tastes like tea or they didn't have coffee brewed and just gave me tea. Two star review for lying to me. If you don't have coffee or some other product, just tell people. Don't substitute. If Chick-fil-A's coffee tastes like tea, I feel they should have mentioned that. read more

My family and I love Chick-fil-A and will preferentially eat there if given a choice. This Chick-fil-A location is like most others in terms of good cleanliness, friendly service, and great food. The only downside to this location was it was veeeeeeeery sloooooooow. We thought we were just stopping for a quick lunch in a hurry to get to a meeting after lunch. Near our home in Virginia, the line could be two to three times as long as this and we won't worry about it because they're very efficient at getting people through quickly. Not here. Looking at the 6 or so people in line in front of us, I thought we would be in and out lickety-split, but the line was agonizingly slow. read more

Arrived at 10:28 to get breakfast with my elderly grandmother. Wrestled her walker out and made it inside. Two people in front of us in line took 5 minutes to order. At 10:32 we were told we could not order breakfast. We were in line while they changed the signage outside. Restaurant was empty and two cars were in drive through. Ridiculously disappointed in this chick fil a. Will not be back. read more

Chase's Sandwich, made me finish twice, and his service was on it. i swear after i finished the first time he was under me with a mop, and the second time he was ready with his mouth. His sandwiches are orgasmic. read more

My favorite fast food restaurant! This is really the only fast food I like to take my grandson to because the chicken is real and the taste is fabulous. There are many different styles of chicken items to choose from, regular recipe to spicy, breaded, grilled, sandwiches, wraps, nuggets not to mention their ( Real) lemonade, milkshakes and other items. If you like chicken, you're gonna love Chick-fil-A! This is a well cared for restaurant. The only problem is you have to check to make sure they have gotten your order correct, the only reason I didn't give them 5 stars. read more

I went through the drive through a few months ago and a man named Justin gave me the best service i have ever gotten. The food was good and this chick fil a is the spot to be at in Pensilvania, i love you justin hershey! read more

Chick fil a's food is still very good and hits the standard chick fil a quality however the last 3 times I've ordered online they have not given me my complete order.. they left me short a chicken biscuit, a sandwich and an order of fries.. really sells the chick fil a brand as bad locally :/ read more

As a New Yorker (da Bronx), I was not familiar with Chick-fil-A until I met my wife (who is from Pittsburgh). Our first years together, she insisted that I try their chicken sandwich. My response was "what's the big deal/" I thought that McDonalds chicken sandwiches were da bomb. Finally I gave in, and I must admit that Cick-fil-A's chicken sandwiches are the very best. Every Chick-fil-A restaurant that we have gone have had the most efficient and courteous service. Drink refills are free. If you eat in, an employee will refill for you. They offer a Veteran discount (that I often forget to use). I now refuse to eat chicken sandwiches any where else. read more

I tend to avoid Chick-fil-A mainly on the basis of their anti-gay and Republican CEO. That said, I decided to visit Chick-fil-A today, because I was craving their chicken. Unfortunately, this was a mistake. While I was in what I thought was the line (there was only one cashier at a register) two other patrons were assisted before me. In fact, one of the patrons was standing in approximately the same place, but had arrived after me. This was a very disappointing experience and I won't be coming back. In future, this franchise needs to specifically note where the entrance to their registers is located, as I noticed several people entering the wrong direction. read more

The food is always good. The staff is always friendly. If you're looking for fast food but don't want the fast food feel then this is the place for you. One of my favorite things about Chick-fil-A is they have a staff person walking around making sure your orders are correct and that your drinks are full. I'll definitely return!! read more

Chick -fil -A The only fast food place I'll eat at .staff is wonderful food is amazing I'm quite impressed on how during this shut down of dine in restraunts your staff transferred over to a new system to to best serve the customers . Everytime I go it's packed so it would be nice to see more restaurants pop up in the area in the future . Altoona staff is out of this world with their customer service . read more

This is the only place I will eat chicken nuggets. The macaroni and cheese is really good and the milkshakes are the best!!!

This is an excellent stop for anyone who is traveling through with kids! We stopped just before 11 am and our kids had the playground to themselves. The facility was extremely clean and the service was fast. This will be our go to stop while traveling from Va to NY! I would recommend stopping during off hours, I did get busy when we were leaving at 11:30! read more

Quality chicken- not compressed, grisly or all breading like every other fast food restaurant. The sauce is to die for BUT the best thing about them is their service! People who actually are polite and enjoy working there wait on you, deliver food to your table and go out of their way to welcome you and be polite! read more

It's Chick-fil-A. What more can I say? It's delicious and I wish that they were open on Sundays and there were more of them.

Slowest Chick-fil-A I've ever been to and there was no one in line Infront or behind me. My man got a biscuit that was crunchier than his bacon. He ended up throwing it out and just sharing my 4 count. read more

I usually love this chick-fi-la, I'm usually treated so nicely. However when they mess up your order it's not their fault it's yours I guess. I was treated so disrespectfully at the drive thru window as an employee bad mouthed me my entire time there while he was preparing another order. To say I was disappointed is an understatement. read more

Chick Fil A is a nice and friendly place to eat but also work. From the interactions with guests to interactions with employees, I couldn't find anywhere better to go. Chick Fil A has so much to offer and will continue offering it to anyone who has the strive. The food...amazing. The staff...incredible. The owner...remarkable. Go to CFA now!! read more

Love Chick-fil-A the workers are super nice, but went Saturday and got 4 orders of chicken nuggets among other things, chicken wasn't cooked

Quick service. Food was fresh and prepared promptly. Very friendly staff. Would highly recommend

Stop to get something to eat. Food was great but we ordered grilled nuggets meal. Asked for lemonade for drink and salad instead of fries. Trying to eat healthy. My wife ordered exact same thing. Our bill was $25, did not know they charge extra for lemonade plus salad. I guess all restaurants are doing this. Probably will seek other places to eat. A lot of money for fast food. read more

The food here is reasonable yet very good. The shakes, sodas and lemonades are great. But the family atmosphere and the friendly and courteous staff make coming here the best part. Highly recommend it. read more

Great place for kids. There is a play area that is visible from many tables and even has sanitizer wipes ready for kids after they are done playing. The staff are super friendly and attentive, taking garbage for you, offering to refill your drinks or get you any items you need. read more

Didnt say "my pleasure" when serving me. I have traveled a lot and every one of then use that phrase. Thats what separates the animals from 1st class chicken. Also given water in a coffee cup. Wasn't a big fam. Food is 10/10 read more

Good fresh food , service is excellent , prices are very reasonable. Staff goes out of their way to make dining a pleasant experience .

Quality food, as all locations boast. Unfortunately, this particular team was inadequate and rather rude. Team member Khuyen was intolerant and threw sauces across the counter. She did not give me my drink and then told another guest to bring it to me, as she was "not going to chase her down" read more