Very very organized for being open a few weeks. Food was hot and good. Only fault was the servers forgot napkins. . There's not much to say but that they had there act got there for how busy it was . Great job managers read more

Okay, so everyone deserves a second chance. I waited over 4 months to try again and all was perfect! I think they've got it down now! Very happy to be able to report back! Service was awesome, food was right and delicious! read more

I went for lunch today, location was clean but overall I had a great experience with the staff! Tyra took my order and assisted me in trying new items, wow that bbq sandwich was outstanding! I really appreciate the great service and patience from Tyra, such an outstanding crew member! I wasn't a big fan of Chick Fila but I will definitely will be returning soon! read more

I am very disappointed in them. Olivia I believe her name was asked me if i wanted to get a meal with my sandwich I told Olivia' that Im okay and she said that I couldn't get a sandwich without it and refused to serve me. Olivia didn't give me service (or any of her co workers) until I said i would give her a 6 dollar tip. If i wasn't as hungry as i was I would have filed a personal report. Decided to leave a review here. Please have your employees have some respect for their customers. read more

If there was a review for zero stars I would. Worse service ever and not trained properly employees. They got the drinks wrong 2 times in a row. Forgot a sandwich in the order so guess what someone isn't eating dinner with the family. And the other sandwich wasn't cooked correctly soggy middle chewy chicken. I'm not one to complain until management decided to replace my sandwich for free. But the inconvenience of wasting gas and time and ruining dinner is not worth it for a simple sandwich. I mean for getting paid I'm sure over $20 an hour you would think they would do the job correctly. Not satisfied at all listen to the 3.2 stars reviews I'm sure it will go down. read more

I mostly order online. This time I ordered a Kids meal. The kids meal is pretty good. A good choice of sides to choose from, you can get a dessert if you don't want prize and good variety of drinks to choose from. The only thing about the waffle fries is that it is not too crispy. The order took about 4 mins to complete. Customer service is great. read more

My daughter and I picked up a couple of sandwiches. They were the worst chicken sandwiches I have ever experienced. This was my first and last time to visit a Chick fil a. read more

honestly, I've been a fan of this Chick-fil-A location. Today, as I opened my chicken sandwich on top, I see a fly stuck to my bread. How do they miss something like this? Nice thanks for ruining my overpriced meal. To think they are paying these people $20+ an hour. read more

Chick-fil-A - Fly stuck on bun. It must take a degree to identify a fly. Spicy Deluxe Sandwich - Fast Food Near Me - Bakersfield, California

Horrible service first of all. My chicken sandwhich was raw in the middle. I went back in and was greeted by a rather large man. His name tag said "Kevin". He must've been having a bad day because he did not seem to care about my clearly RAW chicken sandwhich. He begrudgingly offered a remake, when i obviously said yes, he rolled his eyes and got another one. No "I'm sorry" or " apologize for the inconvenience". I will not be coming back. Do better Chick-fil-A. read more

My favorite chick fil a to go to !!! I'm here almost everyday , their salads are my go to ! Isabel on drive through is AMAZING !!! Always upbeat and always smiling read more

Fast and over the top friendly service. Food is almost always available before i get to the front of the line. Double drive thru lanes make it a breeze. Chick-fil-a sauce is perfection. read more

I had limited time so I ordered online to pick up lunch and eat on the go. After arriving and following the steps to pick up the food, it was not ready. I asked 3 different people for help at various times and they all said it will be ready shortly. I could not wait any longer as I was now running late for my appointment, I asked for a refund. They sent a manager and she rushed to get the order ready without listening to why I'm asking for a refund. Even the refund process took long, because the manager did not pause to listen. And she was surprised that I did not want the food. She said the crew is new and they did not know that the online process was not working. I did not say anything because as I was waiting there multiple people picked up online orders. It was a poor example of customer service. read more

The employees are so friendly, patient and kind each time we go to Chick-fil-A, whether it's dine in or drive through. This week however everything ordered came out wrong. 1. Ordered Chicken Noodle soup because I was not feeling good. Instead I received chicken tortilla soup-not great for an upset stomach. 2. The grilled Chix sandwich was ordered without tomatoes, but there were tomatoes on it. Plus the bottom of the bun fell apart. The receipt was correct, so it must have been an error in the kitchen. Not planning on returning any time soon. Do better Chick-fil-A. What a disappointment. read more

The sandwich I had didn't have a pickle it was a piece of grilled chicken breast on a bun. The sauce was on the side with nothing to spread it with. The service in drive through needs help. read more

The food is delicious, the drive thru goes by fast and everyone is always polite, friendly and efficient! We usually eat there once a week. read more

Just want to thank Carley for having exceptional customer service and attitude. She helped me out with her friendly attitude and I appreciated it. read more

To preface this review, I will say I've only had Chick-fil-A thrice. That being said, scientifically speaking, Chick-fil-A has given me dysentery 33.33% of the time (not confirmed). I ordered a chicken Sammy at 12:19pm. Ate at approx. 12:45 pm. Went to get a spray tan at 1:30pm. So, there i was, naked and afraid standing in the presence of the spray tan woman exposed and vulnerable when the first attack hit me. I started sweating from all 5 million pores on my body (which is a true statistic- you can google it). I got hit with nausea mid spray tan. As the spray tan and sweat was dripping off my cold limp body I ran to this woman's bathroom and gargoyled over her toilet to allow my body to expel either demons that were cast forth from God's chicken, or vomit. Nevertheless, I was able to push through and make it home where I came to 3 conclusions. 1. Either someone has not learned how to operate the Chick-fil-A standard deep fryer and thus provided me with squishy meats. 2. Someone has poop fingers and a past history of fornication and may have poked my chicken and infected it with ebola and sin. Or 3. It is in fact the lords chicken and what I was experiencing was an exorcism. Either way, I think I'm very ill. And I will be staying hydrated. Thoughts and prayers. I need some holy water, an enema, and some dignity. I will also be burning some sage and I won't be taking questions at this time. Thank you. So, if anyone was wondering how I got dysentery and lost my tan lady, now you know. read more

Chick-Fil-A is off my places to eat list. I was in there the other day with my wife, I had a spicy deluxe and milkshake, my wife had the southwest salad and iced tea. First off, over $30 for this? Thanks to all the dumb asses who voted that in. Second, the food. I went to eat my sandwich and after removing it from the wrapper, the bun was ice cold. I took it back and they profusely apologize and brought me another, which was slightly warmer than the first one, but still not appetizing. Odd how the prices skyrocketed and the quality nose dived. A real disappointment. read more

I will never eat here again. I got food there and me and my 2 kids got the same exact thing. I called today and spoke to the manager Rylan which she wasn't very nice and her words were you can't prove that you got sick eating here and I let her know what all the same symptoms all 3 of us had. And she said oh we can give you a free meal I told her I will never eat there again. Do not recommend read more

Two of my items that I payed for were not in my bag when I got home. Guess chick fil a is the new McDonald's...

Traveling to places is hard for me right now. I'm handicapped at the moment that's why drive thru's my go to when buying food. I picked up an order at Northwest Promenade ChickFil-A through drive-thru. I ordered the usual chicken sandwiches & specifically asked for ChickFil-A house sauce & ketchup. I got my order & had asked for confirmation if they had included the sauces. The service crew confirmed that I have it on my bag. I drove back home. Opened the bag. NO sauces, straw & napkins. The sauces were the most important part of the sandwiches that's why I asked for it since without the sauces I feel that this what enhanced the chicken sandwich taste. It's the sauce that makes me go back & order chicken sandwich. The frustration is coming from the fact that I'm not in a situation at the moment to be driving all the time & go back because somebody dropped the ball. For some it's just sauces, but for my situation- it takes a lot for me to go out & drive. Last word, for the service crews please care enough to make sure you give what we ordered since you don't know sometimes it takes a lot for some to get there. Thank you. read more

The girl that took my order was rude and kept saying what? Every time I said something. I said thank you and she didn't respond. My first time at this location, the food was good, the rest of the staff very respectful but the first interaction was very awkward. read more

We love the newest location! The staff are always friendly and helpful. Drive thru lines and short and efficient. My kids and I used to wait 30 plus minutes in the older locations lines. I don't think we have had to wait longer than 5 minutes here. read more

if you're going for breakfast on a monday you might get rude customer service like i did

I'm not picky but if I ask for something and it gets sent to me completely different from what I said/paid for I will go back up and get my order. I asked for my #2 meal cause they gave me their chicken strips and a small fry. I've grown up in Bakersfield and have never experienced such unprofessionalism. Usually it's just a simple "ok let me fix that" or "can I see the receipt please" but no. They acted like I just walked in, called them ugly and asked to borrow $20 (like a little sister lol). It's so weird to experience mean girl behavior when trying to get a quick meal. You don't need to roll your eyes and walk away like as if you were my babysitter and I just said I hate you. I just want what I paid for. It's a simple as that. Handing me my food (it was finally done after like 10 minutes) like you were just so annoyed and had to do this chore that would take forever and be a waste of time is just rude. I get that we have bad days but be fr. It's not a hard job when there was barely any people there ordering. I think I'll stick to Panda Express when I'm on this side of town. read more

Bad bad business. So sad this Chick-fil-A has gone down hill. When it first opened, they were great. Maybe the staff has gotten too comfortable? They're all rude and lazy. read more

Let me start by saying that the workers at this location are always super sweet, but it's been many times my food wasn't cooked well, wasn't fresh and was not worth the money. I went to pick up breakfast this morning and per usual the drive thru ladies were super sweet. I asked that my food be dropped fresh and it didn't seem to be an issue. However a manager came to my car trying to convince me that the food they dropped five minutes ago was "fresh enough" and to open it and check.. it was really awkward because I simply asked that my food be made fresh and I wouldn't have issues waiting, after I politely declined the offer to examine a sandwich while she was standing there she went back inside for all of two minutes and came out with what I concluded was that same food. My hash browns were cold and my sandwich was meh, clearly it's a management issue at this location! Definitely will not be spending my money at this location anymore. read more

Always a great meal at Chick-fil-A , love the chicken and waffle fries , and the sauces are delicious

This location's drive thru is quick with it. This may be because they actually have the staff they need. Angel was a great worker, was super kind, and very funny. Workers like him are what keep people going to a specific location. read more

went yesterday, very nice and quick service. kind employees, nice ambiance, good food!

I was disappointed. The food was bland. They yelled at me when I asked for more pickles