Almost all the Chick-fil-A places everywhere are good bc each one has a good vibe, enjoyable servers, and constant good served foods yet this one is one of the rare different ones. It is never great service not a single time I've stopped at this one nor a great vibe like the multiple others either. It is absolutely better to drive downtown the road and go to any of the other ones in this area. Never this one. read more

This is the cutest little chick fil a! They now have a kidz Korner! They have game nights sometimes on Tuesday where you can play bingo & sometimes pinspiration will come out and host a free event! We always have a blast! read more

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Always good and always busy for a reason. Fresh and clean and the young staff is exceptional!!

Ordered through mobile app a chicken sandwich. First one brought to car was overcooked, small and flat. I called the store and told them I couldn't eat it because it was so over cooked. They sent me out another one. It was the samewhat is going on with chik-fil-a? Not the same chicken for sure. read more

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CHICK-FIL-A on 280 This morning at Chick-fil-A was a horrible experience on 280. As much as I love Chick-fil-A I will NEVER EVER step foot in the 280 establishment. I can be hungry or thirsty this one will not get one dime. When I walked up to the counter the employee never spoke or said Welcome to Chick-fil-A EMPLOYEE: what do you want to order? ME: Gave him my order. He walks off, didn't wait for me to scan or pay for my food. So another employee finished my transaction. Another young lady gave me my bag with the food, I'm waiting for my Frosted Coffee. So the original rude employee brings the Frosted Coffee, I'm reaching for the coffee and straw, he places it on the counter along with the straw he didn't place it in my hand after seeing me reaching ‍ So I asked "are you okay and are you having a great day. He gives this blank stares at me. I asked for his manger because now I want my money back, she comes I told her what happened, she proceed to give me my money back, she says you may keep the order. I told her I didn't need any free food I came in there expecting great customer service and said I didn't get it. I politely asked "is it my color what is it with this guy" His response"I'M NOT RESPONDING TO THAT" So then this other manager comes out, I repeated to him what happened, he tells me, his exact words...."I have never had a problem or complaint about him." I'm saying okay maybe you haven't but I did ask if he is having a bad day........Management 101 you never ever make your customer be the problem in your establishment when you are supposed to be about GREAT CUSTOMER SERVICE. Chick-fil-A 280 showed me this morning it wasn't their pleasure to serve me. I make friends with the Chick-fil-A employees, WOW CHICK-Fil-A....I know they are franchises but this guy was definitely a reflection of his management, and this customer who was me didn't deserve the pleasure of the one thing they pride themselves on. CHICK-FIL-A on 280 IS OFF LIMITS FOR ME AND MY HOUSEHOLD read more

Chick-fil-A - Receipt proof of purchase - Fast Food Near Me - Birmingham, Alabama

This location is hit or miss on quality and order correctness. I will say they get it right 6/10 times and they will fix it if you call or address it. The service tends to move quickly, but be sure to check your items before leaving to ensure you have everything and that it is to your satisfaction. read more

I have become use to the best fast food service from Chick-fil-a of all the fast food services available. Having been conditioned to excellent service I was extremely disappointed to have, on 2 separate occassions in the same week, to drive thru and get to the window and be told they were having to cook more chicken, to pull to a parking space and they would bring it out. One time we waited 10 mins and the other 15 mins . This was a school night after ball practice and I was feeding the grand kids before I took them home because it was so late! Won't go there again! This property is located at 3949 Crosshaven Drive in Vestavvia Hills, Al. read more

Worst Chick-fil-A experience ever, ordered A cookie A cookie Brian not 6, get charged 10 bucks for 6 hockey pucks, good thing I have dental insurance if I would've taken a bite I would've lost 2 teeth. Then I specifically ask for Chick-fil-A sauce and Buffalo, I get every sauce but Chick-fil-A sauce. Do better Brian, your team is piss poor and well below Chick-fil-A standards. Get better service at a Popeyes! read more

I ordered through the mobile app for curbside pickup and service was quick and delivered kindly as usual. I got my usual chicken nugget meal with a fruit cup and sweet tea. Everything was fresh and the sweet tea was extra sweet! I frequent this location and my order always comes out with a smile, great hospitality from employees, and has never been wrong. Though I didn't go inside this time around, I have recently and they are always on top of cleaning and Covid precautions. I would definitely recommend this location and enjoy the ease of a fast, easy, and good meal. read more

This morning I decided to go get Chic Fil a breakfast drive thru and they never disappoint! During this trip I did have to wait a little to get service but this was the first time this has ever happened to me at this Chic Fil a location so it was no big deal to me to wait a little. The workers are always polite and although COVID-19 restrictions have been lifted at this location this worker decided to still wear their mask which is always appreciated. They also gave me a cup holder without me asking for my drinks which I appreciated considering I was alone and ordering for two. Would recommend this location! read more

Chick-fil-A - Breakfast Sausage, Egg & Cheese Biscuit breakfast Sausage, Egg & Cheese Muffin - Fast Food Near Me - Birmingham, Alabama

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I've wondered why there were two Chick-fil-A's two miles apart from each other on 280. This one near Target has always treated me with great hospitality. The food has always been good. My favorite was always the chicken sandwich. My taste buds are probably changing now, and the nuggets are now my favorite. Chick-fil-A can do almost no wrong. On my last visit, a worker tried to hand me a large lemonade with my pickup order. I didn't order a drink so I gave it back. If free lemonade is a problem for you, steer clear of this Chick-fil-A. read more

Chick-fil-A - 8 piece chicken nuggets - Fast Food Near Me - Birmingham, Alabama

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Always a big fan of Chick-fil-A, and this location is no different. The employees are friendly, and the food is good. Rarely have any issues with mistakes on orders. About the only thing I can ding this location for is the traffic / parking situation. It is kind of an awkward area. But they do a fantastic job of getting people and their orders through the drive-through quickly - I believe they've got the fastest times in the area, and that's even more impressive since this is on 280. read more

I was really craving a chicken sandwich, so my boyfriend and I decided to go to this Chick-fil-a for dinner. We went through the driveway (probably around 8pm) and there was a very short wait. The worker that took our order was very patient and gave us time to look at the menu and finalize our order. When we got to the window, all workers in sight were wearing masks and seemed to be practicing proper health safety. We were given our order with minimal packaging, which was nice, as we can recycle the cardboard holder we were given with our drinks. Additionally, we got our food very fast and the worker at the window was very warm and polite. I ordered a spicy chicken sandwich combo with an added slice of pepper jack. I always appreciate when a restaurant makes ordering special requests easy, and Chick-fil-a did not disappoint. The fries were hot and crispy, the sandwiches were tasty and you could tell they had just been cooked, and our coffees and drinks were good as well. Not too much ice, which I personally prefer. This location was very quick, has very good food, and I will definitely go back. I can honestly say it was "my pleasure" to give them my business. read more

Chick-fil-A - Packaging - Fast Food Near Me - Birmingham, Alabama

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Food and service is always 5 stars. If it's not, they will fix it! Try their new cream lemonade too.

DO NOT EAT AT THIS CHICK FIL A!!!!! The owner is an absolute JERK! Just told me to LEAVE THE STORE after I paid over $100 for food. I originally ordered on doordash, they gave the food to someone else, wouldn't remake it, then canceled my order. I came to the store to pick it up and was treated TERRIBLY!!!!! STAY AWAY FROM THIS CHICK FIL A read more

This chick fil a is always slammed- but somehow they manage to make it move quickly. Great service. The restaurant is always clean and the workers are very friendly. My go to right now is the grilled chicken sandwich which goes well with the sweet and spicy siracha sauce! read more

On the third of January, around 13:30 or so, I was in the drive-through line. Now, normally, I do not like going to Chick-fil-A, at all. Their food is pretty stellar, I'll admit. However I absolutely abhor their donation practices, their anti-LGBTQ corporate stances, and their overall ignorance of the most important lesson of Christianity - love thy neighbor. However, I'm also aware enough to learn to separate the piece from the whole. Most of these people are just trying to make a living. They have nothing to do with all that, not really. Which brings us to my visit. My wife, who has the same feelings I have, was hungry. We were about to take a long drive and she needed to eat. So, when your wife says she is hungry, you listen. It was pouring rain, and I mean sheets of it. And the line at this location was long, very long, per usual. There is only one real entrance to the drive-through, very intuitive - brilliant, really - and I took it. Right at the apex of the egress and ingress, at the front of the restaurant, a lady in a white car cuts in front of me, using the exit line instead of the entrance one. Easy mistake to make, especially considering the visibility, and the possibility that she hadn't been here before, no big deal. Suddenly, what I later found out was the Operator, Mark Meadows, comes out in the pouring rain, no umbrella, and asks me if this lady cut in front of me, to which I replied, "Yes, sir, she did." He then walks up and kindly directs this lady to the side, so that she may proceed to the back of the line. I pull up, roll my window down, and thank him for this huge, above-and-beyond, action, and he says to me, "You've been the nicest person I've dealt with today. May I shake your hand?" to which I happily obliged. It was so sad to hear that my baseline kindness was the best this poor man had seen all day, an absolute atrocity. He was out in the rain for me. I could make food at home, but I choose to let these people do it for me, and thus have zero right to complain, yet others had found a way. Asinine. But I had never seen this level of customer service before. It was the right thing to do, and he did it, unquestioningly. It was a stellar display of position, as well as one of just humility, and I could not let it go unnoticed. And so, I wanted to say to him, personally, thank you Mark. I will remember this forever. And I hope that you continue to find the kindness that I hope that I showed. There should be nothing special about the way I acted, but I'm glad that I could be the one, nonetheless. A stellar experience, end-to-end. read more

We love Chick-fil-A so much and visit this location often. The drive through always moves quickly and the employees are always friendly and helpful. This is pretty much the only fast food my family will eat on a regular basis. read more

Good location on what can be an extremely busy section of 280. On a small frontage road that let's you get out of the traffic, this is just what I needed for a quick in and out trip. Kind of small parking lot, but parking goes all the way around the building. Exactly what you would expect when you go inside! Clean and spacious. Friendly employees behind the counter as well. Same menu that they have at all locations with a variety of Chicken Sandwiches as well as their version of a chicken nugget (so good). Today I went with the Grilled Chicken Club. Grilled chicken was flavored well and was still juicy and the added bacon was cooked to perfection. The meal deal comes with regular drink and waffle fries. Waffle fries taste great dipped in their signature BBQ. Price for meal deal runs between $7.00 and $9.00. My Chicken Club came in just under $9.00. A little on the high side for all of the other fast food chains, however food quality is always high and they were exceptionally fast. In and out in 15 minutes. This is an overall great location and I will be returning! read more

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They gave me a book as a toy for my kids meal. Extremely outraged. I was expecting a Furby key chain.

I have been going to this Chick-fil-a since high school and they have the best service and of course lemonade. The lemonade is so good that my mom makes me bring her a couple of gallons when I come home from college. I love the convenience of the Chick-fil-a app and that you can earn points to redeem for free food. They usually always get my order right, but this time was different. I asked for 3 gallons of regular lemonade and was brought out 3 gallons of diet lemonade. I noticed the mistake and they immediately went back to fix it. When I took them home and my mom immediately noticed they we still received diet lemonade. It was upsetting because we live 7 hours away from a Chick-fil-a and had no way of getting the right lemonade for the holiday. I immediately called and left a message about the situation to see what could be done. I was given a call back and left a message to give them a call back and no rush since it was the holiday. When I called back I was offered the option of getting party trays and lemonade. When I came to pick up the order they were so kind about the mix up and apologized. They threw in a dessert tray with the order which was a wonderful surprise. I recommend this Chick-fil-a to everyone because the amazing service they do every time I go and how they make up for their mistakes. I want to also commend them on their response to the Covid-19 pandemic because they made the necessary changes of wearing masks, social distancing, and even doing touch pick up for the meals to give their costumers a true peace of mind. read more

Two major issues within a month and the owner refuses to speak to me about it. We never had these issues at any other location. Every manager who is on duty has a bad attitude when you try to address concerns with them. Why is this the only restaurant in America that gets orders wrong on a consistent basis? McDonald's across the street never gets my order wrong. It's sad that I have been going to Chick-fil-A my whole life and NEVER had issues until I moved here. When I went to complain to the manager this morning that I keep having problems at this restaurant he said, "then why do you keep coming?". Whatever happened to, "the customer is always right?". read more

Chick-fil-A - Coupon says to only use Monday but it expired on Sunday. - Fast Food Near Me - Birmingham, Alabama

The original OG, or location on Hwy 280. It stays busy day or night. You may have to alter your eating times if you wanna eat here. The service is spectacular. A word of caution, it is hard to get in and out of, so be careful. They do have traffic employees telling people when to go which helps tremendously. read more

This is a good CFA, but the parking lot and entrance lanes can be a bit confusing for newbies. And forget about coming here during peak hours when you're in a rush! The lines are wrapped around the building, on the street, and even backed up on 280!!! read more

Everything at chick-fil-a has been blessed by the Lord. Even the kale salad is a tasty delight. read more

Chick-fil-A - Fast Food Near Me - Birmingham, Alabama

Best food and service anywhere. Always polite and friendly. Food is always hot and perfect.

I've been going to the Chick-fil-a next to the Super Target off of 280 for about 6 months now. Let me start by saying that this Chick-fil-a has never taken more than 10 minutes to fulfill my order and has never gotten it incorrect. All staff members are very quick and friendly as well as being very mindful of COVID-19. Everyone was wearing their masks correctly and wearing gloves. The food was delicious as usual. I got an 8-piece nugget meal with fries and a Powerade to drink. YUM! Overall, a great visit to Chick-fil-a and I'd do it again and again. read more

I ordered grilled nuggets, they gave me fried. I asked for a diet lemonade. They put no ice in it. Drive thru line is very unorganized. I recommend Chick fil a Greystone. read more

Always good and fast. Santa Fe salad and avocado dressing with a couple of packets of hot sauce. Line moves fast even through. It's crazy long ALL the time. Value seems overpriced for quality of food. But tastes good. read more

I don't like the new drive thru system. I liked it better before it was changed. If I want to speak to someone face to face when I give my order I'll go into the restaurant . especially during COVID why are you coming up to my car. You are not giving me 6ft. Plus the entire system is taking longer. I have not been as frequently since the drive thru system has changed. read more

Everybody loves chic filet, so was excited to order new kale salad. Don't bother if you want to receive a meal worth your time and money. They barely filled shallow bowl ,nd the several pieces of chicken nuggets were dry. The dressing was good. Will make at home. Diet lemonade was good read more

i like chick-fil-a but this place isn't my favorite. most of the times i go here the food is never fully cooked and the chicken looks pink. my friend asked to take something out of her order and they didn't take it back it was extremely unacceptable. also they don't fil your drinks up all the way like um excuse me i would like anloy ff my dr pepper not just a drop. read more

Never had an issue with this Chick-fil-A. Staff is always quick and friendly. Food is always top-notch. My absolute favorite Chick-fil-A location read more

I say at a hotel once a week for work near by and I go to this chick-fil-a every time. I had to wait 2 minutes for an order and instead of sitting there in silence Zac started a conversation with me. So many people are stuck to their phones and afraid to talk to people. Zac was not and he realized a customer was waiting in silence so he made time go by quicker by starting a conversation. I wish I had more employees like you Zac! read more

This chick fil a is usually pretty fast. The employees are always super nice and the food is always great. It does get super busy at lunch time, but the wait isn't too terrible in comparison to how many people are there. It's a convenient location right on 280. The only downside is one of the drive thru entrances is super hard to get a long vehicle into and when it's busy, you can't enter at the other spot. I have to do a 3 point turn sometimes to get my mini van in there - just kind of a poor design. However, the location is convenient for getting on and off 280 quickly for a bite to eat. read more

I like Chick Fil A. One of my favorite fast food places because they generally have good service and plenty of offerings that are somewhat healthy. However, I am not a fan of this location for two reasons. 1) The inside consistently smells like industrial cleaning solution. Don't know why, but it's disgusting. 2) The parking lot is an absolute nightmare. Getting in & out of here is terribly difficult during peak hours due to its location on a service road right off 280. read more

Chick-fil-A - Chick Fil A - Fast Food Near Me - Birmingham, Alabama

This chick fil a is my go-to! Everyone is always so nice and cordial, the food also always comes in a timely manner. They have also been very safe during the pandemic by not allowing indoor dining and wearing masks in the drive thru :) read more

Terrible food quality today, service very sub par. Chicken was old and WAY over cooked. The hash browns were cold, warm, almost as if they were double cooked then sat there. This place is typically 50/50 for having terrible food quality or service. Every now and then everything will be acceptable. read more

I came to dine in. I went to get a refill. The said as a safety precaution, they are not giving any refills. I understand that the coronavirus is out but the safety precautions should be at the expense of the company and not the customer! At least place a sign letting people know that. read more

Just stood in line to get food for my toddler with no one in front or behind me in line. None of the 6 employees said anything to me. Then a group of people come in and they immediately talk to them. And another person comes in behind me and a different cashier helps them. ARE YOU SERIOUS? No one will help me? Can't even call and complain because the line is busy. read more