Ordered a grilled chicken and the chicken was tough and cold!! Felt like it had been dried out and put back in water to rehydrate!! Called and spoke to a manager Rachel whom stated "gosh I'm so sorry about that" then sat on the phone In awkward silence! Umm ok lol read more

Three stars for my experience today. So I'd say I'm a big fan of CFA , I go there a few times a month. Usually we have our order messed up in small ways ie. No sauce , tomato when we said none. Simple mistakes anyone can do. But tonight , I believe the girl was new? At least I'm giving her the benefit of the doubt..... After ordering our meals , one #1 combo meal, one grilled chicken sandwich meal (large ), and a shake we sat down and received our food. We received ; the #1 sandwich meal; fruit instead of a large fry, and no shake. After having to go ask for our fries to be corrected we gave them the benefit of the doubt seeing they were busy about the shake. 20 minutes later and no shake. I go to the counter to be ignored by a group of managers talking (who clearly saw me.) just to have an employee try and take someone's order and avoid talking to me. Clearly if someone is at the counter... they need something. After standing there for a good 5 minutes the manager fixed my shake (and even upsized it! A star for that ) I'm not sure we'll be coming back. This is by far the worst Chick-fil-A I've been too... read more

Went to the drive thru around 930 and was told I would have to wait for my food. I pulled up to the designated parking and waited. I waited for around 15+ mins as 20+cars passed the drive thru and around 5 other cars parked and were brought their food in the designated parking. At no time did anyone ask what I was waiting for even though I was parked directly in front of the drive thru window. I finally flagged someone down and they checked on my order. A few minutes later someone else came out and asked what I ordered. Apparently my order was "lost" when they switched baggers at the drive thru. The person who took my payment at the window is named Karen (yes, her actual name). I don't know if it was her who "lost" the order but I do know I sat parked in the waiting area as she continued to help other customers. Again, at no time did any employee ask me about my order even through I was there for 15+ minutes waiting and others came after me and were promptly brought their orders. read more

The place isn't the same. The last few times I have went I have had many issues on my orders and the food quality just keeps getting worse. The fries are always way over salted and the flavor is becoming more like a mcdonalds fry, and the chicken on my sandwich is 3 different colors and looks too gross to eat. Chick-fil-a used to be really good but now I don't think I will ever be returning. read more

Chick-fil-A - Fast Food Near Me - Cedar Park, Texas

Here for our weekly Chick-fil-A breakfast date (we eat Chick-fil-A at least twice a week with the kids too). My husband and I see the general manager treating the employees kids like they were his own touched our hearts. This is a genuine FAMILY restaurant. A gem in Cedar Park. Thank you for your dedication of service to your customers and your employees! read more

Chick-fil-A - Fast Food Near Me - Cedar Park, Texas

This review is about KURT a very friendly older gentleman that rang us up inside. Kurt was by far the friendliest, most warm hearted and loving person I've ever encountered in the fast food industry. He took excellent care of me and my 3 boys, he even gave us some ice cream at the end. His guest/PR skills are unmatched. I hope this gentleman is fast tracked to a management position because his attitude express genuine concern for the guest, which is hard to find these days even when spending 10x the money at an elegant restaurant...... GOOD SHOW KURT ATTN MANAGEMENT: Please buy this man a lunch or dinner and tell him it's from BIG DAN....I'll be back soon! Wow Great experience! read more

Chick-fil-A - Even Baby Luke loves Kurt. - Fast Food Near Me - Cedar Park, Texas

Worse experience ever at Chick-fil-A. You wait in a long line to get your food and after you pay you need to wait some more. From what I saw the young people inside are laughing and playing and not cooking food. read more

First of all, most Chick-Fil-A's in California never get the lemonade right, and here it was literally PERFECT. The fries also full to the top unlike the ones in CA. Didn't even have to wait a long time unlike others !! 10/10 !!! read more

First time trying chick-fil-A. I enjoyed it very much food tasted great. Menu was easy to read and i found something id like extremely fast. The service was amazing everyone was upbeat and very professional. I found the store incredibly packed for a fast food restaurant, even the drive through lines were insanely busy, they seemed to handle it very well, took my order in a timely manner and I received my food brought to my table. I enjoyed my little visit, loved the food. I would definitely visit again next chance I get. read more

Nice good chick fil a. They drive thru is pretty efficient, I'm not sure why it's always super busy but they way they have it set up it works well. Yeah the chicken is good, but still that drive thru line gets crazy long. The employees that stand outside and take orders, while controlling the traffic are friendly, and always smiling. I don't know if I could keep a smile while doing that job. So hats off! Keep up the good work! read more

I have been to this location multiple times and every single time has been great. The customer service and food is top tier, my kids love it I honestly don't know how you good give this place a Bad review 5/5 for me. read more

This location has gone down quite a bit. They consistently mess up my order in the drive through and they now no longer offer curbside pickup. I ordered a sausage bisquit this am with plain iced black coffee and I received in the drive through two orders of chicken minis and a buttered buisquit with iced coffee with cream and no sugar. The staff has all changed and they now mainly have teenagers working in the drive through. Please step up your game chick fil a. You are better than this. read more

They're always so nice and friendly at this location! They always get my orders right whether it's a mobile order or ordering on the spot. read more

Chick-fil-A - Egg white grill - it wasn't terrible. - Fast Food Near Me - Cedar Park, Texas

See all

it is a great example of how drive thru should be. The food is consistently good. Spicy chicken Biscuit sandwich for the win!

This Chick-fila has excellent customer service! It's definitely the best one I've been to yet. The staff was all very friendly. Tina was great and remembered my name. I ate in since I was with the kids. Service was quick even though it was in the middle of the lunch rush. The drive thru line wrapped around the building but it seemed like it was moving fast also. The food was great! I was offered a drink refill and our tray was put up while we finished our ice cream cone. The restaurant is also kept very clean. I noticed that the some of the staff walk around with antibacterial wipes and wipe down empty tables. I can appreciate that! I will definitely revisit! read more

I grabbed food from this location for my kids before heading home to Liberty Hill and when I got there, one of the meals was missing. Called Chic-fil-a and they said they couldn't refund me unless I drove all the way back. I refuse to drive thirty minutes because they couldn't fulfill the order, I'm still so bothered and my kid didn't get their food. How crappy. This location is not good for the Chick-fil-A reputation. Slow service and carelessness. read more

Over 30 minutes for 1 breakfast sandwich. Late for work over a $3 sandwich. Also it's not a biscuit. It was on a bun. False advertising.

Do you enjoy metal shavings in your sandwich? Well the manager didn't seem too worried about it that's why I'm here to warn you about the potential metal shavings your gonna get in your burger. I was wondering what was shiny on the side of the chicken filet and I took it off and pinched it between my fingernails and sure enough it was a small piece of metal. The goofy manager tried to tell me there's aluminum on the bags??? It was surely a piece of steel as I'm a construction worker I can tell the difference between aluminum foil and a metal shaving. Didn't offer a refund as I said she wasn't too concerned even as I was holding the metal in my fingers. I wonder how much metal people consume here? This place needs a random health inspection asap. I wouldn't recommend this location to my worst enemy. I've reported this to corporate I'm waiting for a response. Thanks for ruining my lunch and not offering a refund! read more

Without the dining hall open, the drive thru is presenting a major safety concern. It is a very stressful experience. This location could definitely use a pair of higher ups to observe this location and solve these issues. I love Chick Fila as well as supporting the franchise. read more

I got food poisoning from their Cobb salad last night. I'm still going through it. Will not be coming back ever again, terrible!

This place used to scream efficiency with their ability to move people through long lines in short spurts of time. I don't know what's happened, but I've been in line for 20 minutes to order and get one simple sandwich, an order of nuggets, and fries. What is going on here? McDonald's or any other place would move faster than Chick-fil-A. read more

Parking lot design is a mess. If you go through the drive-thru and they tell you to pull over to the side (cause your order isn't ready), DON'T DO IT. Not only will it will take longer to get your food, but you have to loop all the way around the store to get to the side lot to park and often there cars are blocking the egress. read more

O my Gosh! food was amazing and workers were great. The line only took 4-5 minutes MAX!

I'm so thankful for the employees here. My cars' coolant exploded in the drive thru with lots of smoke coming from the car. 3 employees, 2 boys 1girl, came immediately to my car to help. I pulled into a parking space and all 3 of them walked back & forth from the restaurant bring large cups of water to help cool my car down. This all happened right when the restaurant closed & they still made sure I was taken care of. I sadly didn't get their names but this happened 03/08 at 10pm. Can't thank them enough ! read more

Eating nuggets and bite into a bone. Not good Chick-fil-a, not good. Wish Chick-fil-a would have deboned the meat before they served it to me. read more

Chick-fil-A - Fast Food Near Me - Cedar Park, Texas

See all

Would give zero stars if I could. I go to Chick-fil-A all the time, and for some reason this one consistently screws up my orders. I did an order through the Chick-fil-A app and it was delivered through DoorDash. I was missing one item in my order, called to ask if I could come and pick up my item that I was missing. I got told to contact DoorDash because it is a third-party for my refund. If the woman on the phone would've simply listened to my words, I simply wanted my food item that I was missing in my order I do not care about a refund. This is the fourth bad experience I have had at this location, I have left two reviews now to no response or change from management. This location is ran by children that care more about talking to their friends, then taking care of and satisfying their customers. I thought that this company was based on kindness and making things right with their guests, I am very disappointed with Chick-fil-A as a company and their current business model as it has been going downhill. Do not eat here unless if you want half of your order missing read more

This location is always busy I get it, but I waited 30+ min in my car on a mobile order, then it says it was complete??? Never got my food. Called and they said it accidentally got removed from the list and someone will be out shortly with it they are bagging it up, turns out that's not true and I waited another 15 minutes. Not coming here again. read more

Ridiculous service, long wait times, no proper management and short staffed. This is the true experience of this location. Worst of all, after waiting for like 35 mins, they tell you we can't serve breakfast menu because our management has told us to tell the customers that we are short staffed. How insane is this. Very poor management. Better shut it down if you cannot manage it. I want to give negative ratings if possible. read more

Be careful ordering for delivery around lunch time. They'll quote you an hour and a half to two hours. And when I tried to cancel they still charged me full priced and didn't even deliver the food because I called trying to cancel. I ordered food at 11:10 and they quoted me 12:30-12:50. I didn't even realize till 12 and I had to leave for work. I called to cancel and they told me they couldn't do anything because they driver already left 30 minutes earlier than what they quoted. They charged me full priced and insisted they couldn't do anything for me. And then they didn't even deliver to my house because I called to cancel they assumed that I didn't want it at all. But if they were gonna charge me anyways someone at my house could of had it. read more

Love the chicken deluxe sandwich!! I always use the drive thru and my order has never been messed up.

What happened to Chick fil a? You guys used to be the best fast food restaurant. One never had to worry about the drive thru screwing up your order....not any more. I'm guessing Millennials.... read more

Best food! It's always fresh and delicious! And I love that y'all stand for Jesus Christ!

Horrible service unlike any Chickfila I've been to. Workers take forever, sat in line for 30 minutes, food wasn't ready at the window and our food was awful. Also was hit on by someone working outside which was totally unprofessional. read more

I stopped by this Chick-fil-A for breakfast. My order was placed through their mobile app for carry-out. When I went in, there was no visible signage of where the mobile pick up area was and, on previous visits, I have seen employees hand out to-go food from the register facing Carl's Jr., so I assumed that was the place. As I stood there waiting to be acknowledged, a dine-in customer came up and stood between the counter and I. He waited a little bit; finally, a MANAGER in a BLUE shirt with brown hair came out of the kitchen, pushing a flatbed, acknowledged that customer and refilled his drinks. Afterwards, SHE LOOKED AT ME and WENT ABOUT HER BUSINESS!!!! DID NOT SAY ONE WORD OR SMILE at me. Finally, the cashier acknowledged me and told me the mobile pick up was the other side of the store. WHAT A RUDE MANAGER!!!! read more

Yesterday I tried to place a curbside order on my Chick Fil a app. When you click the button to pay it says "Sorry, we're having trouble serving you." It did the same thing on a different phone. We ended up just going through the drive through. The lady outside that took our order repeated it back correctly, but the sizes of our meals came out medium instead of large. And, we ordered 2 deluxe sandwiches with no tomatoes and one of them had tomatoes. It was one disappointment after another. :( !!! Seriously Chick Fil a, get it together! read more

One of the worst chick-fil-as I have ever been to the person who took my order deedee was rude and didn't even care messed up the order 3 times and had to correct it then once I got my food it was still wrong like is there no training there very disappointed. read more

This is by far the worst Chick-Fil-A I have ever been to. The drive thru is ridiculously slow and not designed very well. After sitting in line without moving for over 10 minutes, I placed a pickup order through the app and once I went inside, it took them 15 more minutes to get me my food. The food wasn't even hot when I finally did get it. read more

Always enjoy my trips to any Chic-fil-A. Needed a refreshing drink and wanted to kill some time so I stopped in for my new favorite drink. Half unsweetened tea with half diet lemonade or Arnold Palmer. This place is very clean and has such attentive customer service. It's always hard to resist the waffle fries. read more

It's Chick-Fil-A! This is the go to place for fast food! It's always busy but the line goes actually a lot quicker than you would expect. The service is Chick-fil-a quality service, always friendly, always with a smile, always my pleasure what else would you like?? food is terrific and the service is just a great. It's a win win for the customer. I always go during my lunch break and the drive thru is fast even with the line wrapped literally around the building. Good place to eat good company why not read more

We love chick -fil-A the person who took our order didnt have a mask . This will be ok if she kept her distance , but she was almost with her head inside our car. read more