EVERYTHING on the menu is SO good. My personal go-to's are the spicy chicken sandwich, fries, and the Oreo milkshake. They also have seasonal flavored lemonades like mango passionfruit or strawberry passionfruit and those are even better. My favorite place ever to get food, definitely lives up to the hype. read more

I normally always love this place, I get the best service ever, I come here everyday and never had a problem with the staff or food, But today June 2nd, 2020 around1:30-1:45, I went to pick up my order and the 2 ladies giving out the food, were both really unorganized and confused themselves and me, I was trying to pay for my food but they were so confused about the orders that they would just ignore me, and eventually I asked for extra sauce and one of the ladies rudely cut me off and told me I already had some in the bag.. what does "Extra" mean? Anyways, hated the way I was treated today, so much for Chick-fil-A and their service :/ read more

Jonathon is a very good worker, and deserves a promotion. He is handsome, nice, cooperative, explains everything and cooks well. read more

Chick-fil-A - Cool - Fast Food Near Me - Chantilly, Virginia

The service at this location is horrible. They seem to always fight with you regarding your order. I'm used to chick-fil-a's always being so accommodating. I'll stick w the Dulles location. read more

Love, love love it. The play ground is wonderful. My grand children Love this, location. The, food, is tasty ans hot. Rhe order is completed on time read more

Could this be the most incompetent Chic Fil A in the country? Yes, it truly is. They consistently mess up simple orders and it is clearly due to the staff being incapable of comprehension. Too frustrating, cant waste my time here. read more

I always have a good experience when eating at this location. Tonight I asked about the new superfood side because I wasn't sure. The cashier offered to get a sample for me before making a decision. She was very kind and didn't seem to mind going back and forth to have it made and check if I wanted nuts or not. The new side was very tasty! I'm glad this item has been added to the menu. The dressing over the kale and broccolini made it easy to eat the raw veggies. I'll be back and having the superfood side again! read more

The drive through line at 3:30pm always take forever. I just waiting over 5 minutes in the driveway...this is absurd. I let the manager (Carlos) know when we finally got to the window. He smiled, waived and said ok. read more

Clean place, friendly customer service, good food that comes out quick, & affordable.

Ordered an ice cream cone and a sweet tea through the app, took about ten minutes after it said the order was ready. The ice cream cone is was melted by the time I got it. read more

I have never met a Chick-Fil-A chain I did not like. Service has always been great and the staff always courteous... no matter which Chick-Fil-A, no matter which state I'm in. However, this is the first time tonight I went to a Chick-Fil-A where the manager, not even their regular staff, was rude (made a comment that was totally unnecessary) and even disregarded us when we made a simple request. And it wasn't like the restaurant was busy. She had us waiting almost 10 minutes for a cup of water even when no one else was at the counter (around 8pm). There was hardly anyone there! There was no excuse for her attitude and unacceptable service. Either this chain is desperate for hired help... or they simply don't care enough about the quality of their service that they do not properly train their employees. If the owner reads this review and would like to know more details, I'll be happy to tell you the name of that manger... and even send you a photo of the restaurant (to show how slow it was that night). read more

Ordered a chicken sandwich and 1/2 and 1/2 sweet unsweet tea. Was not displeased. They are solid fast food joint and even asked me if I needed other condiments and were pleasant. This seems to be the level of service I get from all Chick-fil-As read more

Great food but no curbside service. Strangely with the app you can still select curbside. I finally got all my kids out of the car and had to go in and pick it up. I was told they don't do curbside anymore. Then maybe take the "curbside" signs down? read more

I love chick fil A. But this female owner refused to toast a bun with a slice of cheese. Only time I've ever been refused a grilled cheese. Everyone else was nice but this is the worst owner I've ever encountered. read more

quick, speedy, fast & good drive thru food

This was my first meal at chick's. Great alternative to MacDs or BK. Had the original sandwich and waffle fries. The chicken was seasoned just right and the fries were outstanding. Recently had a berger and fries, yuk by comparison. It did take a while to get through the line for only one reason, it was long. Even at 3 in the afternoon. A testiment to their popularity and commitment to food quality and customer relations. Also applaud the Sunday closing too. I'll be back!!! read more

Wow! This chick fil a is phenomenal. We are used to getting bad service and food at the Burke Chick Fil a so we were completely caught off guard by both the food and service at this location! The drive thru employees are super nice! They didn't give us a hard time about the chick fil a sauce (we just wanted one per order) and they filled the fries to the top! The Burke chick fil a never does this! The food was fresh and hot. So thankful we found a good chick fil a in the area. read more

Chick-fil-A is A-OK. My family and I love to eat there and go there all the time. It's a pretty common chain, so I tend not to write much in my reviews about these places unless there is something truly noteworthy (good or bad). read more

The staff was very friendly and gave me a greeting when I got there. Even though I was only the second one in line at 11:30 or so another cashier opened up and took my order. The food was fresh and was very tasty. The restaurant itself was very clean. read more

Stopped by this morning to pick up a pack of mini's. Stood in line for about 5 minutes this morning. The crazy thing I WAS THE ONLY ONE IN LINE. There were two registers OPEN, both were finished taking orders but were continuing to carry on a conversation about sore arms, etc. I finally walked out!!!! read more

Drive thru line is usually long and moves at a moderate pace. They're always very polite when interacting with customers both inside and at the drive thru. Convenient location right off Rte 28 and right near the Dulles Expo Center but the area gets very congested. read more

Every single morning before work I get a large sweet tea from this chick-fil-a. AND EVERY SINGLE MORNING I HAVE TO THROW IT AWAY!!! Why?! Because it taste like straight up sugar water not sweet tea!! When I come to you guys every morning for a sweet tea. I won't be going back to this location anymore. You guys will never compare to the warrenton va cfa, they are the best around!! read more

Excellent fast food experience. Multiple ordering stations. Decent pricing. Clean tables and floors. Attendants that rove around offering assistance whether it be drink refills or taking your tray whether senior or not. It's become my Tuesday's lunch spot. read more

everything i expect out of chick-fil-a and more!! quick staff, quality food and fast service. i worked at a CFA for three years so i have high expectations of any store i visit. very pleased! read more

Food has never been disappointing. Always a treat. This location is very busy during "lunch rush hour". The drive-thru is always busy as well but they do a pretty good job of getting you in and out. Sometimes there is room inside to eat but it actually depends on what time of the year it is. They may be a victim of their own success sometimes. read more

Giving it 5 stars simply because of the hate filled screed "Penguin S." sent me when I said I loved Chik-Fil-A. I guess it's hard to accept people disagree with you when you have the mentality of a two year old and tantrum throwing personality to match. Great food, great price, good service- worth my time and money! read more

A good, stable option for fast food. Nice play area for the little ones. Needs to be cleaner though. Just overall lots of food pieces scattered on floors. Good food overall. read more

I have never once had anything wrong with Chick-Fil-A. I went today for lunch and I got 8 grilled nuggets. I asked them when I got the nuggets if there was 8 because it looked small and she ensured me that there 8. Sure enough when I got back there were only 7 and three of them were strung together by pieces of stringy fat, I almost gagged. I took pictures and posted them here on Yelp, but they are awful. read more

Chick-fil-A - I asked for 8 nuggets, I received 7 after they ensured me it was 8 because it looked small - Fast Food Near Me - Chantilly, Virginia

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This has to be the best restaurant I've ever been to the food is so delicious the employees forget the food less than 1% of the time this place I have to say is super awesome everyone should go here it's so delicious it's amazing!!!!!!!!!!!!!!!! read more

Before I begin, I must confess that I have never left a review for any service or products, including food, that I have bought. This is the first written product/service review of my life. I am a huge Chick-fil-A fan and CFA infact, is the only fast food I feed to my 3 kids. I have been to many different locations, but this location has the worst level of service and quality of food. Service: I use the drive-thru most of the time, and for the second time already in one year after I moved to the area, I have been served my drinks in a leaky cup. First time, the cup had a puncture on the side of the cup - I was irritated but I had already pulled out into the road, so I just dumped the drink halfway to below the puncture. The second time was today and I was grabbing a quick dinner on our way to my daughter's school for a special event. This time, the cup had a puncture at the BOTTOM of the cup, and whenever I lifted the cup, it spilled on me, leaving my pants look like I just peed in it - and I was on my way to my daughter's school!! I examined the problem at red light and my sedan's cup holder was overflowing with coke!!!! Quality of Food: If you are a CFA fan like me, you would notice the darker color of the chicken's breading at this location. I always get chicken strips for my children and I've tried Gainesville, Fair Oaks, Fairfax, Manassas, and Chantilly locations. And only at Chantilly location I have noticed this problem. The breading is always darker, and the chicken is surrounded by extra fried bread crumbs. I believe this is result of overused oil. They use their oil for too long and don't clean out their oil pot as often as they should be. I have been feeling this way for quite a long time, but since Chantilly is the closest location from my house, I've been ignoring it. Now that this has happened, I am determined and will definitely travel few extra miles to different locations. read more

The food was good; however, displeased to hear an employee state that the Centreville High School Orchestra fundraiser had ended two hours before the stated ending time on the flyer given to our organization. Honesty and consistent communication was paramount here. I had to show the employee that the fundraiser "Spirit Night" clearly stated that it ended at 9:30 after the employee stated it had ended at 7:30. Sorely disappointed. Not sure if we can do future business with them. Hopefully we will get our funds as well. Several donors had this experience. One just stated to me that he was told to "get food or get out" which is highly unprofessional and poor customer service, to say the least! I am astonished that a customer can be treated so poorly. I'm sure that the employees know that we have over, um, 250 members in our Orchestra program and this Chick-fil-A risks losing at least that many customers due to this poor experience. I sure hope this matter is resolved or we cannot recommend this Chick-fil-A to others in the future. Improved communication with its customers and its employees and managers is CLEARLY needed! We would NEVER have come twice if it were any regular night. I'm glad our employee honored our purchase after I showed him the flyer. Still, I was honestly peeved to experience this and wonder how many other donations had been turned away as a result. read more

Chick-fil-A - Our flyer sent to our organization's fundraising chair to hand out clearly stated Spirit Night ended at 9:30. #falseadvertising - Fast Food Near Me - Chantilly, Virginia

If I could give this location less than one-star I would indeed. Last Friday morning I contacted the store with my pick-up order (2 medium trays / nuggets & strips) that I wanted to have ready at 3:00. Placing the order went great... Pick-Up was a disaster. When I arrived I waited about 3-4 minutes at the "pick-up" area and was not acknowledged. Finally, a worker came over and inquired about my order. I gave him my info and he went to the back. I didn't see him for another 5 minutes or so, and I asked someone coming out from the back the status of my pick-up order. They also went to the back. Another 5 minutes went by, and I was told that they are working on my order. I waited for an additional 15 minutes (with workers inquiring on my order pickup) and was told that they are working on it. I finally said that I had to go now, as I needed to be at a gathering for a couple that had returned from overseas, for which I was hosting. I doubt that I will place another order from this location. All of the other locations that I have placed orders at are prompt and appear to be very organized. This location appears anything but organized. Plus, during my wait, I looked around at the floors, etc (dirty and disheveled) ... What a bummer experience ... read more

Great spicy chicken sandwich. Good lemon saw made in house and a nice selection of sauces to choose from.

I LOVE Chick-Fil-A, don't get me wrong....The food is always good and the service is always friendly, but the amount of time it takes to get through the drive-thru is maddening! It usually takes me 15 or more minutes to get through the drive-thru at this location no matter what time of the day or night - there's always a big line! I've been to the Manassas location drive-thru and they're much faster. read more

I love Chick-Fil-A but I have to say that the service was really horrible in Chantilly, the cashier was not really as courteous when I was ordering, I had to repeat my order a couple of times before the lady understood, plus when I wanted to get my drink refilled she just ignored me and looked down. I really felt that I was not welcomed there and I will be driving farther to the Dulles Chick-Fil-A since they give Exceptional service every time I've been there. read more

I have always been a big fan of Chick-Fil-A. I always get the same Chick-Fil-A sandwich combo. This location is always very busy, especially during lunch hours on Saturdays. I am in a wheelchair and I give this location 5-stars because this nice young man help me with a table and constantly asked me if I need to refill my soda. :) read more

As always, a great experience. I have dined at this Chick-fil-A at least 100 times since moving to the area. I am amazed by their accuracy, efficiency, top-notch customer service, and quality/consistent food. They set the bar for a fast food dining experience. All employees are genuine and appear to love their job. I will drive out of my way to eat at Chick-fil-A instead of compromising with the convenience of a McDonalds. Eat mor chikin! read more

Chick-fil-A is awesome! I love their chicken sandwiches and waffle fries! The cookies and cream milkshakes are awesome! My only complaint is that they aren't open on Sundays! But I respect why they aren't. read more

Reason why this Chick-Fil-A is 5 stars is because of the customer service. The food is the same as any other Chick-Fil-A (Great!) but the people that work there always are smiling and hard working especially at 12 when the lunch rush occurs. It's the most efficient fast food restaraunt I have ever been to. read more