The drive through was not very busy and I had gone through and the person on the intercom was very nice. When I got to the window the girl was very rude and did not say anything but here is your food. I was very upset with the way she acted. I have always loved Chick-fil-A and the way they are to their consumers but I was shocked. read more

So I "used" to frequently visit this location. However after multiple morning of being given a sausage burrito instead of a chicken burrito I have finally come to the final straw. After returning to this location to advise that yet again my order was incorrect. One of the employees have me 2 gift cards as an apology. Dated 2/19 & 6/19. Little did I know the 2/19 card had already been used. So now to add insult to injury when I attempted to use it my advisement of the discrepancy was ignored. As a side note the day in question when my order was incorrect it was -3 degrees and I had to drive back to get my order corrected and the used gift card. I sumbitted formal complaint to their corporate offices. However it fell on def ears. As much as I enjoy the food, the embarrassment and utter disregard for their mistakes have turned me off to there location. There are many options available in the Chesterfield area to frequent so I will be giving my money a business that owns up to their mistakes. read more

So disappointed that this location no longer has Cardinals Day whenever the Cards have a home game on a Thursday. This promo was one of the season's highlights last year. Random promos just aren't the same. read more

Always fresh, hot, and delicious food. Friendly staff... and while the drive-thru line may appear long, it moves swiftly, as the drive-thru workers are efficient at taking and processing the orders. Sincerely the best chicken sandwich and nuggets I have ever tasted. It is 100% white meat chicken, not processed mystery meat. The BBQ sauce dip for the nuggets is light and tangy, and the fresh lemonade is better than at a state fair. The prices are on the expensive side, yet it is well-worth it. I will glady pay for consistent quality. read more

Hands down, one of the best Chick-fil-a restaurants in the area! I might even go as far as to say one of the best fast food restaurants in Chesterfield. The service is always excellent, and they do their best to get you in and out as soon as possible. The facility is always kept clean, and they are constantly improving. As for the food, it is: reasonably priced, fairly healthy, tastes delicious - and doesn't make you feel guilty after eating it like most fast food. Don't let the huge line at the drive-thru scare you off - they know how to run in efficiently, and you will be out of there in minutes. read more

It's Chick-fil-A! Only downside is that they're closed on Sundays, boo! Milkshakes are the bomb diggity, along with the chocolate chip cookies and fries! Drooling... read more

Great food but ALWAYS busy! So busy it can be hard to find a table! You know they must be doing something right considering how popular they are. They have a play place for the kids and their menu has the calories so you know what you're getting read more

I was here 4 months ago before any of the political hoopla. It was a Friday, lunch time and rainy. I pull into the drive thru and my heart sinks because there are 10 cars ahead of me. This was supposed to be a quick lunch run for the work crew. 5 minutes tops, not 30! I think about backing out and skipping the whole thing, but there's already 2 more cars behind me. 'Now I'm screwed' goes through my mind. Turns out miracles do happen, b/c 5 minutes later, I'm driving away with food for 5! How? I'll tell you. 2 poor souls in ponchos and head sets were standing in the drive thru and taking orders in person from car to car! Genius. I pull up, pay and receive instant sandwiches. "Pull around for condiments" I hear. What? Yeah, there's a tent set up at the end of the drive thru with all the condiments. Color me impressed. I've never seen anything so efficient and well thought out in my life. I think for them, it was just Friday. Props Chik-fil-a. You are killing it. Now please fix AT&T. They could use your help. read more

The workers are always impeccable, and the manager on duty always goes out of their way to make sure your experience is great! The food is fresh and I love the option of the grilled nuggets when you are looking for something lighter. They are still filled with flavor! The one downside is that I always crave this on Sundays, but I respect their values as a company. This is a great quick lunch or dinner on the go! The kids love it too! read more

Excellent customer service! So friendly. Thanks for a great meal in a pleasant environment!

I have always loved Chick fil A for its ability to stand above all other fast food restaurants. I must say I was quite disappointed in this one as this was my 1st experience at this location. As a mother of two there are certain things that have always stood out.. the hand wipes and the table mats for kids. To my surprise neither were available at this location. While I get those are expensive the restaurant that is the cost of doing business and should be a standard at each location. The place was very dirty. The floors were filthy, the tables weren't clean and there was trash everywhere. While they didn't seem to be understaffed it was quite disappointing that those simple things were not adhered to. There was no one actually working the restaurant floor. The table wipes were available on the condiment stand and I literally had to wipe the table myself and sweep away debris on the floor. With having small children this was not a pleasing environment for me or them. The only reason I chose to stay and eat is because the kids were hungry and wanted to play. The one up side is the staff was very friendly and accommodating to our needs. As someone that frequents the Des Peres location I hope that more attention would be served to what has always made Chick fil A a cut above the rest, which is the full service experience, cleanliness and better food. I didn't have that feeling this time around sorry to say.. read more

I normally love this place. However I feel that recently their food has gone downhill dramatically. A couple days ago I got an original chicken sandwich and when I pulled it out it looked like some typical fast food smashed down sandwich and the fries were cold. Not as good as it used to be. read more

Best chickfile ever! The staff was super friendly and professional. They even walked up to me halfway through my meal and offered to refill my drink. That never happens at a fast food restauranhave usually have to walk up to the counter and try to get someone's attention. The building was super clean. Props to this place!! read more

I love chicken and chic-fil-a carries the most variety of all fast food chains. This place is always busy but I have never had trouble finding a vacant table. Sandwichs are good and fries are awesome. read more

really good food, but they are way to crowdaded. I waited 15 minutes for my food. not cool

Came in with the whole fam last weekend and was a little worried how everything would come out, considering we had such a large group. Had the cutest girls helping us at the register, Suzie and Chloe. They double checked everything and were so friendly to us and our kiddos. Loved how they were so patient, especially since the restaurant was packed! When the food came out, there was only one hiccup, but I'm pretty sure the fault was mine. The manager, Rick was so friendly and apologetic! Everyone ended up enjoying their meal and we had a great time. Love the friendly atmosphere and great service, you forget it's fast food! By far the number one place to eat and have fun. Thank you Chick fil A in the Valley! read more

Food was ok. Can't say I'm a fan, but that is just my preference. Overall the restaurant was clean. Employees were nice. Food was delivered in a timely manner. read more