I've been here about 2 or 3 times because it's near my appt. I come to kill time for traffic to die down. The food is exactly what I expect from Chick fil A. Hasn't disappointed me one bit. The workers are always polite and kind. And this one day in particular, the manager really stood up for all the patrons inside that were sitting next to these teenage boys that had just walked in and sat down, that were being very rude, loud, and disrespectful to an older woman for asking them to be accountable. Good job Chick fil A! I also appreciate what a family friendly restaurant this place is (really they all are). My kids love the little playground inside too (an added plus). read more

Service was amazing, the guy taking my order was the absolute best. Besides that, I do have to say my Iced sweet tea was not cold, and the chocolate chunk cookie I ordered was extremely cold. Not that big of a deal, just wanted to point that out. Overall, I'd go again! read more

Might be the worst Chick fil A location besides the location at Newport Blvd and 17th St (even worse) Filthy conditions, terrible service Corporate PLEASE fix this location and get us NEW operator in our area. Horrible mgmt, please hire a NEW operator Most reviews for this location are negative read more

Make sure there is no hair in the chicken strips. The rest of the order was good but my son would not eat the strips. And after driving over there and driving back home, nobody wanted me to take the food back so we just threw it away. read more

Chick-fil-A - Hair - Fast Food Near Me - Costa Mesa, California

I had a great experience at Chick-fil-A! Jacob and Bella were both incredibly friendly, attentive, and provided excellent customer service. They made sure everything was correct with my order and went above and beyond to make me feel welcome. It's always nice to be greeted with such positive attitudes and genuine kindness. Employees like Jacob and Bella are a big reason why I enjoy coming back. Thank you for making my visit so enjoyable! read more

Chick-fil-A - Fast Food Near Me - Costa Mesa, California

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This is my preferred Chick-fil-A location (on Harbor right off the 405). Parking is easy and plentiful. I usually grab food before or after running errands nearby since it's centrally located to various retail stores. Other conveniences include condiments and other items are available at your fingertips and not under wraps like other stores where if you need more napkins or something else, you have to wait to ask for it. Service here is generally good but yesterday it wasn't as expected. I forgot to place a mobile order for pickup so I went inside to place my takeout order. It was ready in a timely manner and I went on my way only to find out later, they gave me the wrong order. Having to go back to get this corrected took more time than I anticipated. Paul, the manager, was apologetic and helpful. read more

My favourite thing to get is the hash brown scramble breakfast burrito. They put a generous amount of fluffy eggs and chicken nuggets inside. They provide 2 packets of salsa but I enjoy the burrito without it. The meal comes with a side of hash brown medallions which is a bit bland. I usually choose Orange juice for the drink but they charge extra for that. When I order thru the app, it's usually a smooth process and I can go right thru the drive thru and get my order. However there was a time when they gave me the wrong order and they told me to park and they will bring my order out while they prepare it. Always check the bag to make sure you get your food before driving away! read more

Chick-fil-A - Hashbrown scramble burrito with side of hash brown medallions. - Fast Food Near Me - Costa Mesa, California

Saddest filet of my life. Ordered two filets one came in normal the other one was a scam. It costed $7 for this tiny thing. read more

Chick-fil-A - Spicy filet - Fast Food Near Me - Costa Mesa, California

The egg white grill muffin is delicious. And Ruben at the drive thru is always fast and efficient!

Consistently enjoyable nuggets, the breaded ones and the grilled ones are both good and it comes with delicious sauces and great fries.

Rating 4 stars because of a funny encounter today. (nonverbatim) Me: Can I get a regular sprite and a chocolate shake? Server: Would you like some sauce? Me: Uhmm it's just the sprite and chocolate shake right? Server: Yes. Me: No. Server: You're total is $... Me: *pays* Server: Would you like your receipt? Me: No thanks. Then when I got my order it was a regular fry and a chocolate shake I had to fall in line again for the sprite . P.S I said regular sprite coz I think I saw sprite hibiscus . Overall, fast service and friendly staff. read more

A bit annoying--- ordered in drive thru, then did payment. Got to window and was told it didn't go through. Redid payment and was told to go park and wait. Eventually my food came out. Staff were nice and as efficient as they could be. I guess my complaint was their payment system and the quality of food that day. The buns were literally falling a part/soggy to the touch. Chicken patty was extremely salty and has an odd aftertaste, like old lemon taste. I can't fully explain, but not what I usually taste from other locations. Portion of lettuce was brown (I took it out). Fries were good. Most likely won't be back here. read more

Chick-fil-A - Can't see it, but bottom bun was soggy to the touch and fell a part - Fast Food Near Me - Costa Mesa, California

Thanks Chick Fil A for the wrong order! I ordered a 4 count of chicken strips and you decided to give me a 4 count of minis? Hello I did not even say minis? It is very clear that it is the wrong order number yet you give me minis when I expect tenders. Incredibly disappointed and will not be returning to this location ever again. To the workers you need to check the orders properly. Team member Isabel, what happened. Very aggravating to see this happen. Do not bother to go to this location because clearly they don't train their staff members. Order 4047 looks like 4035 now huh? Crazy! read more

Chick-fil-A - Fast Food Near Me - Costa Mesa, California

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I was *so* close to giving 5 stars to this Chick-fil-A, an unprecedented maneuver from yours truly especially considering how rigid my standards may be perceived from the outside looking in, but such stringency on a few aspects was grounds enough to warrant a one star deduction. I had two rewards on my account: One from the LA Angels baseball promo, and the other from the Code Moo promo. For as long as I've been a customer of Chick-fil-A, I didn't even know multiple rewards could be redeemed in one transaction until the cashier, Alejandro, pointed it out to me, and it would have taken a special kind of attentiveness to even notice in the first place. This Chick-fil-A is in Costa Mesa on the southwest corner of Gisler and Harbor. It's literally right off the 405 that you can hop off and on without having to stray too far from the freeway. Even if you want fast food not named Chick-fil-A, there's also In N Out, Raising Cane's, McDonald's, and even El Pollo Loco in the vicinity. Also IHOP, Sonic Drive-In, and a Dave's Hot Chicken a little further south. There is plenty of parking around Chick-fil-A, and there's even a clearly defined drive-thru that shouldn't be interruptive to the flow of traffic around the lot. I parked in between Chick-fil-A and Seiwa Market before going inside to claim my free chicken sandwich courtesy of Angels baseball. It took a couple of minutes before Alejandro was ready to take my order. I had my phone out ready to redeem my sando reward, but he noticed I also had the Code Moo reward of a free brownie. He asked if I'd like to redeem both, which had surprised me because I thought only one reward could have been redeemed at a time. Nope, turns out I could redeem both in one transaction, so I figured why not?! I was originally planning to redeem the chicken sandwich reward that day and save the Code Moo reward for later, so I was totally unprepared for this. I thought I would have had to scan two different QR codes to redeem both rewards, but nope, one QR code sufficed, and Alejandro made sure both rewards would be accounted for on this visit. His attentiveness really impressed me because I'm not sure how many other cashiers would have even noticed I had multiple rewards on my phone! However, he faltered when I asked him about the sauce that resembles Chick-fil-A sauce, but comes in regular sauce packets. He pointed towards the list of sauces on top of the drink dispenser, but I immediately knew those were the sauces that traditionally come in the rectangular tubs. I had to explain again, and then he got my drift of Honey Roasted BBQ. That was really his only blemish at ringing me up. After getting my receipt, I noticed that my name didn't appear on it, so I almost thought the QR code didn't get scanned and that my name wouldn't be called. It only took a couple of minutes before I heard my name for takeout. During those couple of minutes, I saw a community board that advertised the Code Moo game, and on the bottom were the words "Rocky Road". I legit thought it meant Rocky Road ice cream, but when I asked an employee about it, he said it was in reference to a movie (or moo-vie) that can be viewed in the app. And here I was, thinking that all customers would be treated to some Rocky Road Ice Cream during this SoCal heat wave lol. After getting my takeout bag, I momentarily left the restaurant. I say momentarily because I realized I had forgotten to ask for a water cup! I asked that same employee from the previous paragraph, and he said I could go back to the counter to ask for one. I was hoping he'd actually go fetch one for me, but no biggie. I just asked another employee at the counter for a water cup, which was quite large in size compared to other water cups at other locations. The brownie was alright. Nothing too special about it. However, I think they had actually given me the Spicy Chicken Sandwich instead! Usually, the complimentary sando is the original, so this was a real nice change for once! I would have enjoyed it much more had the Honey Roasted BBQ sauce packets had corrugated rather than straight edges. Without a pair of scissors, I had no choice but to eat the sando as is; I did not want to go back inside to ask for a school supply lol. The spicy sandwich was much better than the original, though I've definitely had my fair share of the original. However, it would have been even better had I been able to open either of the Honey Roasted BBQ packets. This Chick-fil-A has been advertising Code Moo much harder than my usual location in Lakewood. I can tell because the wall is adorned with plenty of cute cow decor, including the characters from the Rocky Road movie in the form of small, but cute figurines. They're really doing everything they can to extinguish Circus Burger lol. Overall, a good solid Chick-fil-A to go to, especially on a road trip up or down the 405. If I lived in Costa Mesa, this would almost certainly be my go to for chicken sandwiches! read more

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My kids love Chick-fil-A... BUT they are extremely skimpy with their portions. Granted, I don't need the waffle fries stuffed to the top or anything, but I do expect the container to at least be full. Last night just confirmed how I've been feeling. I don't eat meat, so when I go to places like this, my options are pretty limited. I ordered the large mac & cheese -- it was $9 and some change -- and when I got it, it was barely half full. I left with the rest of my $60 order, but when I got to the car I thought, "You know what? I should go back in and order some fries for myself." When I went back inside, the guy asked if they'd missed anything. I said no, but mentioned that the mac & cheese was barely half full, so I figured I'd just get something else to eat. He said, "Oh, OK, sorry about that. What can I get you?" And in my head I'm thinking, "Bro, how about a full mac & cheese?!" But I didn't say that -- just ordered my fries and left. Needless to say customer service should be refunding me half of my Mac and cheese since that's all I received. read more

Terrible service! Workers hanging around going in and out of cars. I had to wait 15 minutes forty a sauce biscuit meal, not because it wasn't ready but because they weren't paying enough attention. The 10 service group is terrible! read more

I want to take a moment to recognize Alejandro Renteria for his outstanding service. From the moment I was greeted, Alejandro made me feel genuinely welcome with his positive attitude and professionalism. He went above and beyond to ensure my order was accurate, quick, and served with a smile. His attention to detail, friendliness, and willingness to help made my visit a truly great experience. Employees like Alejandro make Chick-fil-A stand out for not only great food but also exceptional hospitality. I truly appreciate the effort he puts into making customers feel valued--I'll definitely be coming back! (Service was so good it made me write my first review) read more

The food is so yummy yummy in my tummy, Eric, one of the workers was so funny and had great customer service he made all of my friends laugh and made the experience great! Love the people and the food would recommend!! Eric the goat read more

Waited 20 minutes on my lunch for a sandwhich and fries, my milkshake got made first and I got to watch it sit and melt on their food counter for 20 minutes. Yikes. Hey also there's hair in my fries so...double yikes. read more

Chick-fil-A - Fry with hair :( - Fast Food Near Me - Costa Mesa, California

They always forget something in my order, but last experience was the final straw. They forgot my son's kid meal and he was devastated. I contacted customer service and they said they would provide a credit for next time, which they never did. Very disappointing read more

I was excited when a new Chick-fil-A opened in my neighborhood, but unfortunately, both of my visits have been disappointing. Despite the long lines, the food quality hasn't measured up--both the chicken and fries were cold and soggy. I expected better from a brand known for consistency. Also, ordering from the app was impossible. It made me reset my password, but took more than 20 minutes to complete the process. I was able to wait in line and order at the location before my password and device were verified. Since the company is highly profitable, I would expect them to make more strategic investments in technology to optimize the customer experience. read more

8 out 10 times this location will forget a food item. The management really needs to do a better job in training the staff in double checking their orders instead of rushing through them. read more

This is the 4th time where I placed a mobile order and the food was not ready for pick-up once I reached the drive through window. All times I was asked to park in front of the store and that they would bring out my order. I did so and every time I waited for over 15 minutes and my order was never brought to my car. Every time I had to walk into the store and ask for the order. 1 time they left it at the pick-up area, while every other time my order was forgotten. I have head many excuses from the staff about how my order was already delivered or that it was already ready to go while was parked right in front of the entrance. I am extremely unhappy with how this store conducts itself and their clear lack of communication when it comes to delayed orders like I have experienced, especially for having me wait over 25 minutes each time for their own mistakes. Photo below of my recent order. It was just 3 of the same item and they still managed to mess up. read more

Chick-fil-A - My recent order. - Fast Food Near Me - Costa Mesa, California

Drove ten minutes to get here and then sat in a very long line. All I ordered was a Cobb salad with grilled nuggets with herb ranch and two 12ct of grilled nuggets and got back to work to a breaded chicken salad with no dressing. I don't bring dressing to work so I couldn't even eat a bowl of lettuce. This location needs to do better. read more

Man I ordered 4 got 3 , I just wanted to eat some Chick-fil-A for breakfast yet here I sit wronged with someone forgetting to count to 4. read more

Chick-fil-A - Fast Food Near Me - Costa Mesa, California

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The food is good. The prices are too high. The person who took my order got my name wrong. Spelled Doug as "DUG!!!" Not sure what all the exclamation marks are for. Unprofessional. read more

Chick-fil-A - Fast Food Near Me - Costa Mesa, California

Terrible service. I showed up and asked for my mobile order to be carry out. The guy in the front called out everyone's name except for mine. I sat there for 20min waiting on my food. Usually they at least call out names but this chick fila is known for terrible service. I won't be coming back. Also the scrawny dude in the front should learn some manners. He may be the manager, but damn, learn to serve correctly read more

Angels won so Chick fil a gives out free chicken sandwich the next day. That's when I came by to redeem one. Hooray for chicken sandwiches! "At any home game, if the Angels score 7 or more runs, everyone will receive a free Chick-fil-A® Chicken Sandwich!" read more

Excellent customer service combined with good tasty fast food = 5 star rating. We like nuggets and strips

I visited the Chick-fil-A on Harbour Boulevard on Saturday, the 13th of September and was greeted by a young man named Nick. He was very polite, looked very presentable, and represented the company exceptionally well. Nick is truly a credit to the business and made my first Chick-fil-A experience unforgettable. I am here on holiday and had never visited Chick-fil-A before, but because of the outstanding service I received, I will definitely be returning before I head home. I hope Chick-fil-A continues to employ more young men like Nick--he is a true asset to the company. read more

My husband went thru the drive thru and ordered 2 salads. He didn't receive his dressing and I didn't receive the almonds and granola they go with the market salad. Instead we got a bag of Bbq sauce and chick fillet sauce. We we both so disappointed when he bought it home. read more

Chick-fil-A - Fast Food Near Me - Costa Mesa, California

Slay. I visited on a Tuesday at 3:30, so not peak hours and the team members were efficient and friendly, just as you'd expect. What really impressed me though was the food. The fries were piping hot, crispy, and salty! I usually think Chick-fil-A fries are boring so I was very excited. The chicken sandwich was delicious and had lots of extra pickles, as requested. Of course you can't go wrong with their diet lemonade. All in all, great drive-thru experience! I would definitely come back to this location. read more

First time going through the drive-through I was very clear on what I wanted and she even repeated it back to me oh, but when I got to the window all she had done was a drink order then I was told that they don't serve pup cups. When the previous day I got one don't understand. Young lady at the window was not really helpful. Had a bit of an attitude. read more

The guy taking my order today, Jaime, was such a nice guy. Very polite and attentive. I pull up to get my food and the girl at the window, Jimena, has such a mad face on. I even said "Thank you so much" and she just stared at me with the ugliest look. I left without checking the bag because I've seen how good these people are about customer satisfaction. No sauces whatsoever and that's such an essential part of the meal. How do you even mess that up lol. Anyways, that was an annoying way to end the day. read more

From a middle class college student's perspective, I will be rating my true and diplomatic experience in a very simple outline that I deem necessary from any restaurant I go to :) I basically live at chic fila lol. Absolutely the best fast food joint in my opinion. It is a better health alternative than all the other fast foods, they even have a rewards program which is very neat, and very very affordable. The yummy... 5/5 Always hits the spot, never does chic fila leave you feeling unsatisfied. ____________ The quality... 5/5 Out of the hundreds of times I've eaten here, never once have I felt sick or gross. ____________ The quantity... 5/5 For the price, definitely an adequate amount of food. ____________ The specialty... 5/5 Obviously chicken sandwiches!! ____________ The affordability... 5/5 Comparing to many other fast food joints, chic fil-a is the superior force of quality-quantity-affordability ratio. 8-12$ a person for a healthy meal! ____________ The service... 4/5 You know, I miss the days when the employees all greet you with sunshine and forced the "my pleasure" into my life. The past months I have not heard any quaint gesture :( but still great service! ____________ The cleanliness... 5/5 Always CLEAN!!! read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Costa Mesa, California

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Came in tonight to dine in. Walked in around 530ish and it was a full house. I'm sure that is because the food is delicious here. The line to dine in moved fast and the service was quick to help out everyone waiting. We found a table fast as people there had finished up. So it seemed like the 2nd round of dinner rush was happening. The vibe of the place was good not loud with all the people there. Over all was a good dine in meal for us. Catch you guys next time. read more

Slow so slow unorganized manger eating food talking loud instead of helping so annoying we don't wanna hear you talk about work read more

Chick-fil-A - Manager talking loud to employees while I wait for 30 mins - Fast Food Near Me - Costa Mesa, California

Good food. Good service. Fast drive through... people say it's expensive but at least their food is edible and hot and they do a good job too. I would recommend this location. read more

Wow!!!! Do not go to this location. Was just treated so bad! Unfortunate because it was empty and they were still rude to the only customer they had in the store. read more

Chick-fil-A - I would do two thumbs down but indeed to hold the camera haha - Fast Food Near Me - Costa Mesa, California

AMAZING customer service from all people. Big thanks to Isabella for being so patient with us! She made sure everything went smoothly and has the best personality! Definitely coming back read more

Chick-fil-A - Fast Food Near Me - Costa Mesa, California