Went in today to redeem a free rewards. I ordered a spicy chicken sandwich add PJ cheese & lettuce and small fry. I noticed the sandwich was served in a bag vs a box like they normally do but I didn't think anything of it. We'll when I took the sandwich out the entire thing was soggy from the steam of being in the bag. It was almost as it they place it in the bag and sat it on a warmer, I worked in food service which is why I am making such a specific observation. Additionally they forgot to add the lettuce, which they charge for, only 50 cents but still. I'm not sure if they've changed the way they package their food or if this was a honest mistake. If this is the new packaging I will not be returning to again. I reached out to customer service & they offered a replacement item. Hoping to try again soon to determine this answer. read more

Food: we got the breakfast Chicken, Egg & Cheese Biscuit. It was hot and seasoned well. The chicken was still crispy and paired well with the moist cheesy egg. Service: fast and easy Ambiance: clean, typical fast food restaurant read more

Chick-fil-A - Chicken, Egg & Cheese Biscuit - Fast Food Near Me - Countryside, Illinois

Goods - very clean - consistent food - ambiance is ok am not sure how to say these things Bad - none of employees seem ok, they all look sad-- makes me wonder about managementers and trainings - niece saw roach or very big bug in play area Went there one time and saw managmenter yelling at employee in front area, where registers are. Makes me worries for them. read more

Definitely not as I said bad management or owners Bad food and management old frying oil and buns The one on Willowbrook much much better read more

Update: once again they managed to screw up my single sandwich order, store was closed before I could go back to fix it. Whoever Guadalupe is should prob work at a taco joint instead maybe that sh*t would be easier for her to comprehend. Never again going to this location. read more

Service stinks. They take your order and push you to wait in spots with even a simple order so it looks like people are getting through the drive through. They have a new manager and went back to see if anything changed. Nope. Still recommend going to Willowbrook or Oak Brook. Not worth the frustration. read more

I was in the drive thru for another business in the same parking lot. The employee for Chick Fil A told the car behind me that they had to remove themselves from line and go around. After I had told her I will not be exiting the line for the OTHER business, she proceeded to roll her eyes multiple times. She tried to tell me she is saying for next time and when I confronted her about rolling her eyes and her unprofessionalism, she continued to roll her eyes again. I constantly am at this Chick fil a for lunch and am always having negative experiences. I will not be returning any time soon after her behavior. read more

Very good, will be back soon. Clean and polite employees. Very reasonable prices.

Went in in the morning on 7/20 and was surprised to see this place in bad shape. Slow on getting orders out and the entire floor behind the register was wet with puddles. Surprised the employees were working in these conditions. The manager on duty looked out of it and not professional at all. Clothes all wrinkled and not sure what was on her shoes. We'll not be going back anytime soon. read more

We stopped here after winning free sandwiches at event. The chicken sandwich was good but regular price is starting at $6.50, wow. The food took a long time to make as many employees doing nothing at front counter. I will go back if the items are free again or just skip this place. read more

Hands down the worst chick fil a I have ever been to. The service was absolutely horrible.

Nice customer service and good location. A staff member brings your food to your table. I enjoyed the chicken spicy sandwich and nuggets too. Waffles fries are ok but get cold fast. read more

Brought my Mother in for her first visit as a Birthday gift. The menu gave her good choices with her favorite being the Mac and Cheese side. What was special was that the cashier sang her Happy Birthday read more

Chick-fil-A - ows a cup with a paw print on it - Fast Food Near Me - Countryside, Illinois

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I ordered my food for pick up. When I arrived at the curbside spot, I selected the website button "I'm here". I waited 10 minutes and no one came out so I went inside and saw my order was sitting there and cold. When I told the counter about this, they stated they don't bring food out to the curb anymore. However i saw an employee bringing another customer their food to their car... I also selected that as an option on the website. They then told me I had to pay for the food if I wanted it hot. Just very poor management read more

Took 10 mins to bring my food out to my car while the drive through ling was soaring. This location sucks.

There is always an issue at this particular location. Do not recommend! I do not experience the typical great chikfila service here. Do better! read more

So I come here too much. And I'm sure there's not more to be said about Chick-fil-a. But! The new Mac and cheese is soooo good. It don't taste like mama's but it's a nice treat when you need to carb load. Creamy, cheesy goodness. I like that this location runs like a well oiled machine. I can get my chicken and leave. Your turn. read more

I cannot say enough great things about this location. Always friendly associates and the manager is always present and so helpful. You can tell the manager truly cares about his location and it reflects by the quality of your experience as well as the friendly interactions with every staff member. Always a joy to visit this location. read more

The Peach shake is the bomb!!! It is soooo good. Very flavorful, pieces of peaches chunk.

Best Chick-fil-A ever has the best employee always clean.Also good food and good vibes read more

Chick-fil-A - ows a patio with tables and umbrellas - Fast Food Near Me - Countryside, Illinois

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Chick fil A is just yummy. This location is clean and fast. That's what's most important I guess. The food is fresh and yummy. Only downside is that they don't make your coffee for you -- a real pain when you are driving through rushing in the AM. Pro-tip: good for groups. Also, free breakfast item on Tuesdays! read more

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Ordered a decent order for the office had placed 21 orders asked to have food ready by 11:30 for lunch.emailed order over at 10:42am got there at 11:30 and food was not ready and had to wait nearly 10-15 min. And to top it off my order was wrong I didn't get the sandwich I ordered my boss called and spoke to Santina and Laura the manager and was told order was ready in a timely manner and my pleasure!! Seriously this was the first time placing a large order for the office and will definitely be the last since directions can't be followed. By the way it was MY PLEASURE writing this yelp!!! read more

they fucking forgot my order. they added the persons order that ordered after me and thought it was mine. i went up to the counter and they gave me a completely different order. super mad. super super mad. i'm never coming back to the chick fil a down large road. read more

Went through the drive thru and ordered food for 5 and a gallon of sweet tea. Immediately received the food and was asked to park in one of the waiting spots for the tea. I called after 25 minutes, which 10 minutes was featured a completely empty drive thru and they brought the gallon of tea out. I asked if they had just forgotten about us and she said I don't know, and have a nice day. Honestly, a big surprise from a Chick-Fil-A. I would give the benefit of the doubt given the Covid situation, but it was not busy and there were plenty of employees. read more

So chic filet CEO says I should shine a black persons shoes. After several months of taking my business elsewhere, I give them chance. I had a taste for breakfast. I pull up to the window and ask where's the breakfast menu. She says breakfast ends at 10:30 and denied my request for breakfast. I look at my atomically synchronized watch, it says 10:30 I'm not begging to spend money with you people as previously stated I was giving second chance. I told the lady 'screw you' and that I don't wanna order nothing Won't ever be back. read more

I was here visiting from Florida, and was amazed at how helpful and considerate Mr.Gregory was in the dinning room. Outstanding young man he refilled my drink and brought me more delicious chick-fil-a sauce, it was a pleasant visit. read more

Fantastic restaurant to eat from whether going through the drive-through or dining, in this Chick-Fil-A is wonderful! I love the atmosphere, the service and of course the food! Restrooms stay clean (I can't stand dirty restrooms). Dining area stays clean and presentable. I never have to search for a clean crumbless non-sticky table lol (I'm sure everyone knows what I mean by that.) The place really is more of a casual dining with a fastfood menu which works for me! I will be back again and again. I recommend you do the same! read more

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Typical Chick-fil-A, clean and bright, good location, adequate parking, addictive iconic chicken sandwich and really annoying uber chipper Ritalin fueled employees on scripts. Hey it's better than other clearly unhappy fast food workers in the bigger cow based competition, but it sure can be hard to take if you are more of a sourpuss or if you prefer Standard American English. "I can help who's next please?" Hey, I'm obviously next in line, you can just make eye contact, dial it back a couple of notches and say "next please," and you would be less likely to make my head explode. And I don't know how the addition of "at all" to every sentence doesn't drive other people bonkers but I suppose I just come from a different day and age. read more

Good food, never give napkins. Their religious claims cannot be real because God would've given me napkins.

Probably but funny at the same time . best chik fil a because i used to work at one big huge tip aleays order your chicken well done you will thank me after. And the hack to get frsh crisoy fries is to order fries without salt. But befoure all that the customer service was GREAT better than my own job at another location plus they did make the chicken well done. And they were suoer friendly thank you read more

Chick-fil-A - Order your chicken well done it will be extra crispier.! - Fast Food Near Me - Countryside, Illinois

We went on a Saturday afternoon. Noisy, food was mediocre at best. Not hot gummy. Will we go back---definitely not

I LOVE THIS RESTAURANT! Always super clean and the drive through is superb- the workers are incredibly polite and kind and made my drive thru experience a dream. (Corny I know, just glad I left with a smile) The highlight of my day not gonna lie! read more

It's fast food so food quality is on par with fast food but certainly better than the competitors. Where ChicFilA outshines the rest is customer service and it is especially apparent at this location. Everyday their drive-through is immensely backed up, but rain or shine they stand outside and speed up the process. Amazing process management and healthiER alternative to fast food. Keep doing you read more

I like this Chick-fil-A location it's clean and right by the shopping center this is a win win case for us. I always order the same thing at Chick-fil-A half fried nuggets and half grilled nuggets I get the best of both worlds. Everybody who works there is always so friendly and service is excellent. I like how the dining room as clean seating and a small play area for the kids to get their energy out after they eat LOL! Good soft-serve ice cream and love their sauces for the nuggets like honey mustard! read more

I have been to this location of Chick-fil-a a few times, and based on the experience I had, I must say that it is always a good one. I tried the drive-thru and even ate inside, and the service was always the same. The staff were nice and very friendly, but there would be times when the food would take longer, which I think is the only problem I had. The good thing about my experience here is that the food is always given to me hot and freshly cooked, and even if their food is delicious, having it hot and freshly cooked makes it taste better. I would always go for their chicken sandwiches and chicken nuggets, and I can say that both are my favorites. I love their chicken sandwiches. The chicken is always so good, perfectly cooked and with a nice texture. Some would say that it is frozen, but I could not care less because, for me, it is really good, as well as their chicken nuggets, especially with their amazing sauces. read more

Great service and the prices are right !! My go to place on Friday mornings for the Spicey chicken biscuit! They are phenomenal!

Whoever has reviewed this place and has given it less than 5 stars does not frequent other Chik Fil As or any other fast foodish type of restaurants. This place and its management is top of the line. Have been here about 20 times and am pretty impressed at cleanliness, promptness, employee awesomeness, etc. Keep up the good work management/owners! read more

I've always had problems coming here. One day they totally forget I'm curbside and I wait 30+ minutes and they have to remake my food. The next, they get my order wrong and I can't eat it bc I'm allergic. the next, this guy working there at the drive thru kept saying "excuse me" when I was ordering and was so rude. Plus, the wait is crazy for no reason, even with few cars. I called corporate, idk what they did. But I hope they improve. read more

So happy my closest Chick-fil-A is awesome! Very nice employees and helpful! Great food and clean. Milk shake are decadent and real milk! read more

Seriously hit or miss. Some days they're great, other days they suck. I just ordered a meal, after paying for it, I realized the cashier asked if I got a completely different meal. She handed me the bag, and I told her she made a mistake. She then refunded me, but charged me for my real meal, which was $2 more expensive than what she thought I ordered. So basically because they messed up, I have to pay the literal price for it? Thanks. The quality of their food is also inconsistent. I always order the wrap. It's either made beautifully, with a good amount of chicken, or it's skinny with not that much chicken. And unfortunately, I can taste when they use old grease for their fries. It's unfortunate because I do enjoy the Chick Fil A menu, and it's in a convenient location, but I get better quality service at the McDonald's down the street. read more