Horrible customer service. Cold food. Ordered breakfast 1020 and refused to make it because they stop serving breakfast at 1030

Fries are always bad, service is slow. Thought remodel would help. Central and southwestern is way better I don't know why they have such a hard time at hillcrest location read more

Ordered online mobile order and took forever! They had about 6 staff employees talking and chatting around the cash registers and goofing off. When my order finally came in there was no apology for the 20 minute late without anyone in line. Not your typical Chick Fil A experience. read more

My company orders from here almost once a week. We will unfortunately not be ordering from this location anymore because there is almost always something missing. I called 2 weeks ago to let a manager know and she blamed it on the doordash driver, even though the bags are sealed. Today we were missing multiple items again and will no longer be going back. It's pretty simple to check the ticket and the bag before you let the order out the door. Please ask your team to slow down and be thorough. read more

I came in after the smu vs tcu game. Phone was dying and was not around family or friends. Offered to buy whatever to charge my phone. I was told "NO" to charging my phone because I looked "homeless" and apparently nobody had a iPhone charger out of the 20 people working there. I had a nice shirt, pants, watch, nice shoes and a belt on. I was an average looking joe. The circumstances were incredibly unnecessary and honestly unfortunate. I walked over to the sushi place and they opened all arms to me. I love Chick-fil-A and eat there religiously . What I am not going to do is Just not buy all this "we are saved" and "biblical" bs. I'm a follower myself but you don't just disregard someone because you assume a certain way. What if I was homeless and really needed the help. Honestly just gave me a new perspective on yall. Truthfully disappointed. Do better Chick-fil-A. read more

Witnessed someone get grabbed by his collar and picked up by one of the employees for trying to get his food after being ignored last Thursday. Was completely uncalled for. Police should've been called. Absolutely deranged behavior, will not be coming back to this location. read more

Incredibly slow in getting orders out the door and lots of kids standing around the front door counter. Waited 10 minutes for a mobile order when they were not busy. 3-4 mobile orders that came in after me were filled before mine. read more

Slow, inattentive and food was terrible. Cooked sandwich and gave day old tasting fries. Took forever and 7 employees just stare at you.

As I walked in the restaurant a fishy smell caught my attention. It was there cashier Lauren. She demands me towards her to order and doesn't give me a second to look over the menu. As I'm giving her my order she starts picking her nose and wiping it on my drink cup. I ordered at chicken sandwich and a drink and fries. I walk over to the drink counter and start getting my coke and here come Lauren. She tells me that I didn't pay her even though she has already given me my reseat. I then go back with her and show her my car payments to Chick-fil-A. She still believes I didn't pay and charges me with another drink. This is just a great place for your kids! NOT! Thanks Lauren! read more

The chicken sandwich was so GOOD!!The cheese and chicken melted In my mouth, I even made a u turn and got another! My only problem is I repeatedly asked for no vegetables on the sandwhich.They still put VEGETABLES ON MY SANDWICH!!.I will say it wasn't as bad as I thought but me myself Harrison does not like vegetables. read more

Love Chick-fil-a! Parking at this one can be tricky but there are spots around back that are dedicated for Chick-fil-a. Their chicken sandwich and waffle fries are both awesome. All of their locations are usually nice and pretty clean, but this is probably the newest, nicest one that I have been to. I think it is neat that they are closed on Sundays but I also seem to crave chick-fil-a on Sundays. Maybe if I drank fewer beers on Saturday night, I would crave fried checiken less on Sunday. Oh well. read more

Chick-fil-A - Fast Food Near Me - Dallas, Texas

I try to go by today and they are closed. I don't understand who closes on Sunday? I was so hungry I had to drive to go somewhere else and barley have any time to eat. I like Chick-fil-A but to close on Sunday not very mindful of what customer wants. Please open everyday. read more

Today will be my last time coming here for personal food . I liked coming to this location because it's convenient when I'm picking up doordash orders but lately they food quality has been bad!!! Burnt English muffin but food was still cold last time like it had just been sitting out. And this time my spicy chicken sandwich was also cold as if it has just been sitting out . The crazy part is they took forever to get me my order and people where steady getting there food before me . My fruit cup was also bad couldn't eat anything in it but the little oranges everything else wasn't fresh !!!! Need better quality from this location read more

best place in America the food is so scrumptious and made me full in 3 bites and 1 sip. also the inside interior was amazing and displayed people in a well locatef way. I highly recommend this Chick Fil A. read more

Literally the dumbest people I have ever met. Took them 20 minutes to understand that I didn't order 3 nugget boxes when I ordered 2. They didn't know what to do and didn't know if they could give me a refund. And on top of that, they charge for more than 2 sauces?? Any other chick fil a in the whole country gives you as many as you want. If you're going to go to a chick fil a, pick a different one. This is the worst one I have ever been too. Once I opened my nuggets, they were poorly cooked and super chewy, unlike any other restaurant I've been too. My girlfriend thought they were disgusting and literally had to throw the box away. Worst experience I have ever had and whoever hires these dumb people shouldn't have a job. read more

Chick-FIL-a is a relatively new fast food for us. Whenever wify is in a moo-d for chick-FIL-a, it always turns out to be Sunday & it's closed. So I was excited that she remembered to try out Chick-FIL-A on a non-Sunday! We came to this location for the first time & really liked the interior decor & ambience. It has a cool vibe & some fun cow-vertisement on the wall! We eagerly ordered our sandwiches & nuggets. After settling in we enjoyed their waffle fries which were good. Wify tried her spicy chicken sandwich & although she liked it, it was soggy & not at all crispy. Which is sad because she really likes their chicken & actually craves them time to time. My Spicy chicken deluxe was also a bit soggy and could hv been little moo-re crispy but I didn't notice it until she said so (!)...it was good but a bit disappointing for something that is advertised for being crispy. Overall not the best experience this time however they are clearly 'cow-lified' to make the best chicken sandwiches based on our past experiences sooo...'we will be baaaack' #comebackmaybe #Airwolf read more

See all

They forgot to include both medium fries in our order and we didn't find out until we got home...and they charged us for them too. They suck! read more

I was so disappointed with this location. My sandwich was so thin and small that it was like eating nothing. If they would've had a drive thru I would have complained but you actually have to walk in and order to go food here. See pic for worst sandwich ever. I usually love chickfila. :( read more

Chick-fil-A - Fast Food Near Me - Dallas, Texas

Avoid the long lines and use the mobile app! Easy to use, and you can dine in and have the order delivered to your table number. Placing to go orders are also easy. App gives you the ability to store favorite orders and earn loyalty points. read more

Really great location . Wide open, always clean. All staff and manager consistently friendly and helpful. Parking is Schizophrenic though big lot hidden out back and about 3 1/2 spaces in the front. read more

Everything at this Chickfila is great. The staff is friendly, and if you come in often, they try to remember the little things you always as for, such as extra crispy fries. The food is not too bad for you. If you order a meal, ask for fruit as your side and it saves 310 calories. If you are counting calories go to this website, http://www.chick-fil-a.com/Food/Meal, and type in food options to get the calorie count. Breakfast is great too! read more

Gotta love Chick-fil-a!! Of course the sandwich is one of my favorites and I could live on it for the rest of my life. Unfortunately, Sundays are closed, so I have to go find a sandwich elsewhere (they are the methadone of chicken compared to Chick-fil-a) Recently, I have been trying new sauces for the fries. A surprising favorite is the buffalo sauce. read more

Chickfila is one probably my favorite fast food chains. However, this location doesn't happen to be my favorite. The food is still great, employees are still polite and friendly, but they are also forgetful. I have been here to pick up a catering order and another just to get lunch for myself, and for both times, each employee forget about something I had asked for. (I just so happened to realize that all the sauces I had requested were not included in my pick up right before I drove off, and in the second instance, I had to remind them about my coffee after waiting for about 10 minutes.) Also, it bothers me a little that they advertise "free wi-fi," but what's the point if I spend my entire time there trying to connect to the Internet without any success. Parking is also difficult to find at this location. On the bright side, the place inside is quite spacious, and they bring the food right to your table. No disrespect to the food because I love it, but this location just isn't my favorite. read more

Typical, great Chic-Fil-A!!! Service is fast and friendly. And the food is really good! Parking can be a little bit of a hassle, but there is more in the back of the building. It's right by the SMU campus, so there is lots to do when over in the area. read more

The breakfast burrito is crusty and hard as a rock. Their parking situation sucks. The manager is petty and cries over drink refills. Go spend your money at a nicer location. read more

BEST CHICK-FIL-A YET!!!! Nicest staff and very giving with the sauces! Love this location!

Normally VERY happy with this location and the service. However today i was picking up a pre-paid order for $142.00 and didn't bring my wallet. When i asked for a less than $2.00 bag of ice that i would pay for this week when I'm inevitably back, and have my wallet, they said no. Is that right? I'm there all the time. I am good for it. Really? The ice is ice. read more

breakfast fried chicken on a biscuit has got to be among the best hangover foods on the planet. i mean, anything that kind of combines breakfast and lunch is always a good idea. and, they were really nice at this location--we got there right as breakfast was ending around 1130ish so they threw in some hashbrowns for free... read more

Fast friendly service where they bring food to your table instead of waiting to pick up your food. Parking can be a pain though they do have extra parking in the back! read more

Chick-Fil-A has the most amazing french fries, hands down. Waffle style, perfectly fresh and crispy, and completely delicious- these fries cheer me up no matter what. Their lemonade isn't too bad either, although a little too tangy for my personal taste, and their polynesian sauce is the perfect addition to the french fries. It's a pretty swanky chick-fil-a too, if i do say so myself! read more

Swankiest chick fil a I've ever been to! Complete with fancy lid dispensers! Wouldn't expect anything less for somewhere across from smu. Service seemed a little slow since there was only 1 register open and it was the beginning of a Saturday lunch rush. read more

I like Executive park drive , Columbia,MD branch. it's a very good chick-fil-a location .

Good service the employees aren't trained well enough because my last three visits I've been charges $2 for a large water despite the fact that I've asked the manager and they said 55 cents. read more

Super good and fast service as always. A little light on the sauce but that's every where now a days

Great place. Great for the kids to play while waiting for food. Always fast service and friendly wait staff.

So yummy!! I love how kind they are!! The service is awesome!! They are always great!! Can't even tell you!! The chicken strips are great!! With the fries!! Oh my gosh it is awesome!! read more

i came to get some breakfast and i paid for chicken minis and hash browns and they didn't have any so i got fries #dissapointed

i loove chick-fil-a. my only problem is that they don't serve chicken minis all day! it's an outrage. chicken minis are my fav food, and i can only get them in the morning. it makes me very sad read more

Delicious! And great service! I came here on my wedding day for breakfast I love it so much :) Enjoy! Number 4 is the best!

Overcharged me for a combo by doing everything separate. Manager came up to register and refunded it, which won't hit for a few day, considering I used a credit card, THEN PROCEEDED TO CHARGE MY CARD AGAIN. Very angry with this Chick-Fil-A and will not be returning. That's too bad too, because I'm a regular customer. Also a terrible company to their employees. read more