Still a solid 4 stars. With the remodel it's smaller inside which is disappointing and less booths. I know there is a lot of drive thru business, but sometimes you want to eat it it hot and there. The food is what you would expect at a chick fil a and the staff is nice. They do sometimes forget something in your order so whether you dine in or out make sure you got your order and sauces. read more

This is by far the WORST Chick-fil-A I have ever been to! The employees are always rude and treat you like you're stupid. There has always been something missing or wrong on my order, and when I ask for it to be fixed, I have to "prove" I'm not lying. Even after bringing all my food back to the counter, or going through my bag at the window, they still don't want to fix THEIR mistake. My family just had a bad experience tonight. We went through the drive-thru and ordered an unsweet tea with 5 packets of Splenda. When we got to the window they handed us a sweet tea and no Splenda. We asked for them to correct the drink and give us our Splenda. They acted as if we were the problem. They had us park, and they brought us the correct drink, but still no Splenda. So we asked again, and were told, "Oh we already put two packets in the tea for you." First of all, that's not what we asked, and second, THAT'S A FOOD SAFETY ISSUE!!! We ended up parking and having to go inside to have them fix our drink, where yet again, they treated us like idiots. My recommendation is drive the twenty extra minutes to either Dahlonega or Cumming. You'll save so much time, effort, and money. read more

The workers were terrible didn't even speak to me as a matter a fact refused to speak to me, highly dissatisfied.

Tore down...rebuilt... and it's still a nuisance.. can't seem to manage traffic and this store causes delays to traffic all the time

Service is always wonderful here .. food quality was good , a they got everything right in my order . It was fast in an out .. the vibe was nice friendly. read more

Great food! With fast and friendly service. Definitely one of our favorites. Clean and nice location. read more

Chick-fil-A - Chick Fil A Dawsonville - Fast Food Near Me - Dawsonville, Georgia

Went through drive through today, Kingsley was very friendly and repeated my order back to me correctly! Food was great as usual, but I ordered a 12 count grilled meal and received 7 grilled nuggets... :( very disappointing read more

Forgot stuff in my order tell me that the bathroom was closed. It was 8 o'clock kept telling other customers that they are closed even though their website stated that they're open until 9:30 look like they were rushing to close for. Memorial day was very rude kept watching me to rush me to eat and leave. read more

Chick-fil-A - ows an american flag flying in front of a restaurant - Fast Food Near Me - Dawsonville, Georgia

This is by far the best chickfila I have ever been to! It is my home store and I am let down and disappointed every time I go to a different chickfila! This location is so quick and efficient and the food always tastes fresh! Sorry to the two stores in cumming but they really need to up their game to even compare to dawsonville's store! read more

I used to consider Chik-fil-a best in class for service in the fast food industry but this location is a tire-fire. They have gotten my last 5 orders wrong. I drive through the drive through so i dont have to go into the restaurant but still have to go get my extra ___ every visit. The teenagers all have an attitude. No more 'my pleasure' positivity this place was known for. I rarely go anymore but every once in a while think "it's gotta change" but it never does. Worst location I have ever been to. Period. read more

Gets my order wrong EVERY time! I even order on the app!! Terrible service. Always end up waiting I. The parking lot an extra 10 minutes fir them to bring it out! read more

I love the way you guys are doing with the drive thru and the extra help on the line. Your service is always top notch keep it up. The 30 piece chicken nuggets was just the ticket for the game on Saturday. The chicken meals are the greatest and always hot and up together. Your customer service is the best. All of the other franchise fast food places need to take lessons from you. Thank you read more

Chik Fil A has come to represent QUALITY and SERVICE at every one of their locations and this Dawsonville location does not let you down on either of these pillars that the brand represents. SERVICE - I don't know if it is the training, the people who Chik Fil A hires or a great engaged management team but any Chik Fil A I have dined in has always had superior service. From being greeted, quickly and efficiently being helped in line or how quickly you receive your food items the service always ROCKS! Where do they find all of these friendly, polite helpful staff members? I have literally paid for a five-star dining experience and not received the level of service or attention you will see in this store. Another word on their staffing, this store, or any other Chik Fil A I have been to has always had a large number of staff members working. The stores are always crowded but the wait is minimal and exceedingly fast, the restaurant and dining area is always clean, the trash receptacles are never overfilled and the condiments are always fully well stocked. Bathrooms have always been clean and well stocked, never walked in to wash my hands and not found soap and all towel dispersers full. Almost every time we visit this location like many other Chik Fil A's stores you walk in the door and think about turning around because of the line. But, within minutes you are being helped and by the time you get condiments and sit your food is being brought to you, served hot and fresh. Our order has always been correct too. There is normally a person in the dining room cleaning and offering drink refills. The food quality has always been great, anything we have ordered is served to us very hot and freshly made to our order. This place ROCKS 5-STARS on every visit!! read more

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The food is good and the service is decent. My complaint is about the temperature inside the restaurant. It is 52 degrees outside and rainy and they have the AC on full blast. I don't understand! I want to sit, eat and relax but I'm shivering from the cold. Maybe they do it on purpose to get you out quickly? Otherwise it makes no sense. read more

Nick in the drive through yelled out in the parking lot TWICE that my card declined on the app. I proceeded through the drive through as I was told and I told by a team member and she proceeded to tell me that he didn't mean to. I am baffled with this customer service at this location. I've never had a bad experience with chick fil a until today. My card APPROVED through drive through. Nick did not take my order another team member did and was so sweet. I won't make another stop here again. read more

Terrible managment and awful food. The inside is filthy and the staff are completely rude

Always missing something from the order. Long waits...longer than usual as least. This location is the only one I've waited over 30 minutes for to get 2 meals from the drive through. read more

This Chick-fil-A is my favorite location. The drive thru line moves relatively quick. They rarely make any mistakes here. Most importantly this locations biscuits are the best of any Chick-fil-A. The biscuits are not soft and doughy like at other Chick-fil-A's. read more

The drive-thru is like a well-oiled machine! I got my order in record time during peak dinner time! Highly impressed.

Can I give a negative star review? -5 stars for this location. They get my order wrong EVERY SINGLE TIME. Cannot recommend as the service is more about volume than actually making sure they get the orders correct. read more

Every time I go in this cfa I feel like I am walking in the midst of the employee break room. More employees sitting around like they are "on break" than behind the counter working. It's an odd feeling and frustrating when you need something. I was trying to get some sauce for my carry out order and I struggled to get anyone's attention. Makes me miss the old cfa days where there was so much more focus in the customer. read more

I cannot believe some people are giving this Chick-fil-a low scores?? "To each his own" I guess? I honestly believe this is one of the cleanest, friendliest and best run fast food restaurants in North Georgia. I have always found the staff joyful, kind and caring and the food well made. read more

The food is always good and they always deliver fast and you never have to wait and the staff is always so kind

An employee made a mistake and forgot our drinks, but the manager on staff noticed and apologized and even went above and beyond by making us milkshakes for the inconvenience. Mistakes happen but it's how you make them right. read more

That take 45 minutes to complete my order . I it was drive thru and I park on the waiting area, I ask a little young guy twice and he said I will ask inside but he never come back , finally I went to the drive thru again to complain or order again. read more

I honestly can't believe it....I found a Chick-fil-A that is lacking in customer service. I am a frequent visitor to this location. It's always been fabulous up until this week. I've been 2 times in 4 days, and after placing my order via their app, it took them almost 30 MINUTES to get the CORRECT order out to me. read more

custom service isn't very good, Nick to be specific. very rude and not friendly. the rest of the staff was good. but Nick ruined my experience. read more

The best fast food restaurant ever. Always long drive thru lines, but they are remarkable in keeping it moving. The best and friendliest service of any restaurant period. Never been disappointed with any food I've ever eaten there. Love the waffle fries. read more

What can I say.. it's the lords chicken, of course it taste like heaven. It was my pleasure to write this review... okay okay I'll stop.

We enjoyed such a nice meal & the dining room employee, Jim, took incredible care of us. Our family is visiting from England & he even brought them over some ice cream to try! Absolutely above & beyond read more

Worked here, it kinda sucked People passed out on the clock all the time especially during summer. Worked 9 hours outside in 95 degree weather. read more

Pleasant place for breakfast. Staff has that smiling enthusiasm that is so effortlessly pleasing. The ease of doing business factor at the drive through is off The charts good. The food is delicious. Whoever came up with chicken minis deserves a star on the walk of fame. Clean, consistent, affordable, quick and tasty to boot. It's the home of the best chicken sandwich on earth with none of The Who shot John baloney drama from those others guys. Now that Mac n cheese has been added to the menu it's safe to say that it's also world class. read more

they messed up my order three times. the manager didn't care. all the girls at the front counter are just talking. they should've refunded me my money. definitely not a good chick-fil-a, don't come here. read more

I usually love this Chick-fil-A but the service and food tonight was the worst I've ever had at Chick-fil-A ever. Not the usual pleasure of Chick-fil-A. read more

Seriously, this has to be the worst chik fil a I've ever been to. The reason I go through a drive through is so I don't have to deal with people and I can get my food and be on my way. They take your order through an iPad even though their drive through thing is completely functional. I didn't even get time to look at a menu, when I asked to actually take my time and order the guy said, " this is how we like to do it here." I'll never come back, get your things in order dawsonville.. Jeeez. read more

Horrible experience! Food not correct. Sent back twice. Team too busy having social conversation and not getting food out right. Ordered a chicken biscuit with no butter and I get a biscuit with nothing (not even chicken). The operator never seems to be here so who knows! read more

bro i worked here it was honestly so bad plz consider the next time you go through how we're all "rude and miserable" you never know what truly goes on inside of the restaurant. there were some good times but not worth it. read more

Asked for grilled they gave me fried but not worried I love Chick-fil-A always have always will

There is just not enough that can be said about the consistency, quality and pleasant nature of the staff involved in this restaurant chain. This place will always be one of my all-time favorite go to comfort foods. read more

always had consistent food here but my last 2 times food was cold and tasted like it had sat around for a whileI could understand if I had taken it home but I ate in whit in 5 minutes fries and mac and cheese was cold too. I may try it again down the road but I hate spending money and getting sub par food read more