There weren't many customers inside the store when we arrived at about 11:30 AM on Thursday morning. So we were able to place our order very quickly, and then wait at the table for our food to appear. I ordered the jalapeño chicken club sandwich with a spicy chicken patty, the crunchy kale salad, and one of the new lemonade drinks. My first grader eats like a full grown man, so he got the Chick-fil-A crispy chicken patty sandwich, french fries, and a beverage. Chick-fil-A is a relatively recent discovery for us. Up until now the only crispy chicken sandwich I was familiar with was the McDonald's version. I don't know how I could ever eat a McDonald's crispy chicken ever again, based on the comparison with Chick-fil-A. The cutlet on my sandwich was over an inch thick, glistening with juiciness, and enrobed in a crunchy crispy coating. The flavor was carefully crafted and enhanced with jalapeños and a spicy sauce. The bun looked absolutely fresh, not like somebody sat on it. Perfection. This facility is extremely cozy, clean and shiny, well decorated. I plan on visiting this Chick-fil-A again in the near future. read more

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With all of the new fast food places popping up in Buffalo, this location seems to be the most consistent spot. With our recent move, this spot is also way closer than the other location by the mall so we're happy about that. This location and the service just feels faster and friendlier than the other locations in Buffalo. We pulled up to get a quick dinner and to see how they decorated for the holidays. My son loved the lights and decorations they had up. They even had their cow mascot out handing out cards to come back for a small dessert for the kids. We normally get the same food here every time. The chicken sandwiches are always great. The sauce options are always good and I like the amount of options they have. My son loves the chicken nuggets here and they have such a better taste than the other fast food nuggets. The iced tea and lemonades are delicious and when the weather is warm, they hit the spot. Quality seems better and the service is great here. This is definitely a great option when we want a quick meal. read more

Chick-fil-A - Chicken Shop Near Me - Depew, New York

I ordered on the app after finishing up work and hopped in the drive thru. Even in winter, their staff is out there tending to peoples orders. I gave them my name and drove up to the window. My meal was ready and I was on my way, happy that both staff members were so upbeat and polite! On my way home I enjoyed my sweet iced tea. It's just like that good, southern homebrew tea with the perfect ice. At home, I ate my waffle fries and nuggets with chic fil a sauce. Both were fabulous! The nuggets were crispy with a touch of sweetness to the batter that I liked. The waffles fries were nice and crispy! Great quality for fast food. read more

Chick-fil-A - Chick-fil-A Nuggets - Chicken Shop Near Me - Depew, New York

The food is always consistent and is made fresh. I particularly like this location for as it's easy to get in and out of in a descent time. The drive through employees are expedient and keep the line moving. The service is courteous and takes their time to make sure they get your order correct. The people who work at this location are friendly and the take customer service seriously. Great work. The ambiance is well lit with ceiling lights and offers a lot of natural light from their large windows. It's always consistently busy which is good but you won't wait a long time do your food. read more

This location is always so wonderful. We went this morning for the breakfast with Elsa with our daughter and it was awesome. The staff are always so kind and helpful, and they organized a lovely event for kids. They capped the number of people so while there were several children there it didn't feel overcrowded. I would definitely come to another event here! Thanks for the lovely morning read more

Hello! Who doesn't love chick-fil-a? The food is delicious, the service is amazing. The staff are always friendly and the store is clean. Love love love this place, wish there was one on the other end of transit, like east Amherst would be great!! read more

What an outstanding meal today. Everything was perfect. My grilled chicken sandwich was customized, fresh and moist. My waffle fries were fresh made, not sitting around under a heat lamp. An extra little perk today; all my sauces were put in a separate plastic bag instead of thrown all over the top of my fries. I greatly appreciated this! In my opinion, Chick-fil-A has the best grilled chicken sandwich of any fast food restaurant. Customer service is truly number one with them. A+ read more

I get why Chick-fil-A is a favorite fast food joint for many. Had the fried chicken sandwich for the first time. It was nice that it wasn't a patty and actually reminded me of a chicken breast. Surprised at how well the packaging kept the sandwich warm. Didn't eat it until ~90 min from picking it up and wasn't the slightest bit cold. Would choose Chick-fil-A over all other chain fast food, because they seem to have better quality items. read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - surprisingly still warm after eating it 90 min after picking it up - Chicken Shop Near Me - Depew, New York

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my daughter had to stop for chicken tenders at Chic-fil-A because we had a long ride ahead of us. the drive thru was so busy she went inside and was very quick. her tenders were crisp ,hot and tender they have alot of workers at the one on lossen and transit makes for a quick pick up read more

Chick-fil-A - Chicken tenders - Chicken Shop Near Me - Depew, New York

Happened to be in the area, drove past the location and had to double back to find somewhere to park. Upon entering I was greeted by which sounded like the entire staff lol. No line so I was taken care of right away. I opted for. #2 original spicy chicken sandwich meal with a hi-c to drink. I was told to have a seat b/c I was dinning in and they would bring it over to my table. I absolutely love the service I received here. The ambiance is great and the establishment is very clean! My food was very fresh and hot, after biting into my sandwich and fries I caught myself yelling hot, hot lol. Would definitely recommend this place! Chasity was great and very friendly. Andrew Privitera I enjoyed my visit at this particular location! You have something special here! read more

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First time trying breakfast. Had to look over menu but I chose the chicken egg bowl. It also has cheese and the tater tots. It was very good. You can also have this in a wrap too. Chicken was plentiful and tasted really good. May have to try breakfast again. read more

Chick-fil-A - Breakfast bowl - Chicken Shop Near Me - Depew, New York

We had lunch here yesterday. I was glad to see Chick-fil-A open in Buffalo, though still far from home for us. But we were out that way yesterday. Went first to the one on Walden, but that was drive-thru only, and we wanted the restroom. So we made the trek to the one on Transit. I hadn't been to a Chick-fil-A since last time I was in South Carolina. Used to LOVE their cole slaw, but they did away with that many years ago. Employee yesterday informed me it will never be back. Sad. Anyway, I had the Cobb salad, and I recommend it. If I get there again, I'll have the Lemon Kale Caesar Salad. And I hope to try the side salad of kale and cabbage with a vinaigrette dressing. The "cole slaw" replacement. The Cobb salad is served with your choice of chicken nuggets, breaded or unbreaded, or chicken strips. I chose the strips. From the receipt, it appears beverage is included with the price of the entrée. The salad was large --large enough to bring near half home to finish later. The salad dressings were delicious: I tried both the avocado lime ranch and the garden herb ranch. While the salad was large and very good, and crisp and fresh, I must post a tip about the dressings: Bring your own. I went ahead and used the two I'd requested (you live only once and, because of the distance from downtown Buffalo, I might never go to Chick-fil-A again). When I got home, I checked the bottle of store brand ranch dressing in my fridge to compare with the packets at Chick-fil-A. Mine-- in serving of 2 tbsp is 12 fat, 110 calories, 290 sodium. Both the avocado lime and the garden herb at the restaurant, and I'm guesstimating packet size was 3 tbsp, averaged 300 calories per packet, 35g fat per packet, and 320 sodium per packet. Overall, it was a nice lunch and I'm glad to have checked out the local Chick-fil-A. But I sure do miss their cole slaw. P.S. Masks were not required, the employees did not wear masks, but social distancing seemed to be adhered to. The restroom was very clean. read more

Chick-fil-A - Clean and well-lighted, easy to read menu... - Chicken Shop Near Me - Depew, New York

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Good service and food for my first time so good that I took my food with me Ambience amazing read more

Chick-fil-A - Mac and cheese and 9 nuggets with hot sauce - Chicken Shop Near Me - Depew, New York

I usually don't go to chain restaurants but , I had a coupon and wanted to see what all the fuss was about! 2 years later and still always crowded? It was a good chicken sandwich, fresh roll, fresh lettuce. Waffle fries could have been crispier. Nice they have fresh brewed tea. I really don't see what sets this apart from other chicken sandwiches? If I need somewhere to stop quick, I might be back only because they have grilled options and fresh looking salads. It was also very clean and well lit. It was ok but it's just chicken read more

This Transit location is one of the best by far. I would first like to start off with the food, my god was the quality perfect and the flavor in everything was delicious. I would also like to talk about the team members, their ability to maintain an environment of such hospitality is like no other. Not only does this location care about the service they provide they care deeply about the customer and their experience. read more

I like this location because the line is never as long. The service is great and the employee's are friendly. Now I had no idea they even served Mac and cheese so I decided to give it a try .. It was a very pleasant surprise, the macaroni wasn't overcooked and mushy, there was plenty of cheese and there is something about the slightly burned top that got stirred in. This container for me was enough to do what I needed which was fill me up along with a bottle of water. It was nearly 90 degrees this particular day and I hate eating heavy meals when it is hot. If you haven't tried it give it a shot. It cam be substituted for french fries in a combo meal. read more

Chick-fil-A - Mac and cheese - Chicken Shop Near Me - Depew, New York

Very slow, was very busy, always are. Food seems like it's was sitting there alone time, definitely not worth waiting for

The staff and ownership here are on point, my daughter and I love this location. See you on Friday.

i looove cfa and all the workers are so sweet ! i know some of them even. i love getting the grilled nuggets but for the 3rd time in a row i have gotten regular!! read more

I stopped here on my lunch break, and I ordered the chicken tenders with the special sauce and it was crispy, tender and delicious, I also bought the waffle fries and you could tell that they were freshly made and hot, and I got the delicious and freshly squeezed and refreshing sweet lemonade, the entire meal was good and you felt appreciated by the staff read more

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This is maybe only my 3rd time here...EVER!! By FAR-HANDS DOWN the BEST fast food Chicken sandwich!!!! ...nice crisp to the waffle fries...(I overly) dipped them in the wonderful Chick fil a sauce. The employees were super friendly. Line was LONGGGG (as always) but it moves so fast, they had someone to take your order...another who takes payment and then before you know it, someone comes running over with your food. I'LL BE BACK.... SOON! read more

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Chicken is good. Prices are too high. Their political leanings will keep me from coming back.

I'm not a huge fan of their food per say, but their cleanliness and service is fantastic. When I do go here, once in a very great while, I get the Cobb salad. I love the fact that they have people outside the drive through, taking your order and processing your payment, and directing the drive through lanes. When you pull up to get your order, it's already ready. It is so quick, and the workers are so polite! Their honey mustard sauce is pretty good too! I do recommend this place. read more

This chick fil a is definitely less busy than the location in Cheektowaga which is convenient when you want food faster. I had ordered breakfast on the app for me, my sister and my boyfriend at 10:00AM. Breakfast ends at 10:30. We arrived at 10:28, and at 10:30 they had already thrown out all of the breakfast items so my order was canceled. At that point my sister ordered lunch with a sweet girl named Imani. Imani was sincerely apologetic about the order being canceled and catered to my sisters needs. She was working hard with a smile on her face and was the definition of a chick fil a worker. My boyfriend and I ordered lunch in the other line. I mentioned that because our breakfast order was canceled, the items I had picked out to use my rewards on weren't available now so my rewards were going to go unused. Our cashier Danielle barely listened to us talking to her and she even answered the phone to ignore me further. She wouldn't even pour our drinks for us without a negative attitude. She was not friendly/pleasant at all and if it weren't for imani this review would have 2 stars. Moral of the story is that breakfast ends before 10:30 so don't expect anything to be available from 10:25-10:30 except for lunch! read more

Spicy chk deluxe sandwich is the best Tried Cob chk salad too good I they had restaurant near Main Transit crossing also. read more

In complete shock. I've never been to a ChickflA. I didn't expect much from a fast food restaurant but this place is above and beyond. The tables are regularly sanitized and each table is tagged if it has been cleaned or not. (Most if not all were clean). The whole place is very clean and have pretty flowers on the tables. The customer service was so kind to make sure my order was adequate. As I waited for my catering order (I came in early- they were not late) they offered a free drink. Thank you Emily and to the wonder staff for such a experience. read more

Is it me or is the sodium content much higher in Buffalo compared to North Carolina. the nutritional guide says the same, but i'd like to differ. If you really love salt and meat as the texture, western ny chick fil a is for you. i've made roughly 4 visits over two years to this location believing maybe i received a bad batch. Nope, for two years the sandwich has been the same, more salt taste and no chicken flavor along with a dry mouth immediately after to last an entire day. WNY CFA is not for me, but it does appeal to many. 5 stars for the folks working so hard, 3 stars overall - i would mark it zero, but that's not really fair because so many folks love it. read more

With fast and friendly service they offer chicken clubs, salads, tenders, nuggets, and delicious wraps.I tried the limited time only Peppermint chip shake, it was amazing, thick and really put me in the holiday spirit.They also offer chocolate, vanilla, strawberry and cookies and cream shakes. read more

Chick-fil-A - Chick-fil-A, Peppermint Chip Shake - Chicken Shop Near Me - Depew, New York

Lots of chicken choices, nuggets, strips,club,salads and wraps.The shakes are very good, thick and tasty.They have vanilla, strawberry, chocolate & the cookies & cream which I tried, also for the holidays they offer a peppermint chip. read more

Chick-fil-A - Chick-fil-A, Cookies & Cream Shake - Chicken Shop Near Me - Depew, New York

We were there not long after they opened. The food was delicious and the staff couldn't have been nicer. What a great addition to the area read more

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Love the chicken sandwich cant get enough of them! If you are a chic-fil-a lover like i am you should definitely sign up for the rewards program they have. You could earn free food like i did. Stopped by to use my reward points that I had accumulated and got me some free food! read more

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The employee named Kate is not a person who should be working in customer service. She is very rude and give dirty looks. She also talks bad about customers to other employees right in front of customers. Also my sandwich was cold and not good. Won't be going back read more

Best chicken sandwich in buffalo we need more locations around as the 2 that are around have lines around the building

Best fast food chain- very friendly staff as opposed to the competitors around. Love the grilled and regular chicken sandwich, waffle fries and sauces. It is a little pricier than competitors and they don't have promotional deals/coupons. read more

We come to this location often and we've never had a bad experience until now. We waited 30 mins in line which was fine, but once we got up to the window we were told to go park in the drive thru parking spot to wait. We waited an additional 25 mins for our food while we watched every car behind us get their food first. At this point we thought we were forgotten about. After waiting for almost an hour in total, they finally came out with our order and the manager gave us 2 cards for a free meal which we appreciated. To our surprise, the food still tasted fresh, however our drinks were all watered down from waiting for so long. Overall this location is great, but this time we were disappointed. read more

I can never say anything bad about Chick-fil-A!! It's seriously one of my favorite fast food restaurant!! You can never go wrong!! The service is always impeccable!! The food is always really good. I recently went and they are having an awesome deal with their chicken nuggets 30 pieces for $15!! I'm also obsessed with their frozen lemonade it literally taste like a dole whip from Disneyland!! OK I'm obsessed with french fries and their fries are amazing!! I always get a large!!! I use to always buy the spicy sandwich but it started becoming too spicy for me so I just get the regular sandwich!! They are very organized when it comes to their drive-through process. I went inside and everything was very clean and organized and they had stickers for social distancing. So if you haven't tried Chick-fil-A I don't know what you're doing with your life!! Ha ha read more

This is the second location in the Buffalo area and hopefully not the last. Good food and fast friendly service are the hallmarks of Chik-fil-A. Best fast food restaurant by a wide margin read more

Some employees stopped at the place where I work and handed out a coupon to each person for a free sandwich before this location opened. I went the Monday after they opened at around 8 pm to pick up my free sandwich, and to also get some waffle fries. There were 2 cars ahead of me and the entire transaction from ordering to leaving the queue was under 5 minutes. This location is a lot better than the Walden one, which is still consistently packed. read more

I've always been puzzled about the Chick-fil-A hype. Come on, it's just a chicken sandwich. But I am now a convert. This is one of the best fast-food options I have ever sampled. Would I wait in line for 90 minutes for it? No. My wife has actually picked up the food here and told me that the lines were reasonable, and she was generally in and out in less than 10 minutes. The sandwich does not even need any of the sauces that people seem to be so crazy about. The sandwich stands on its' own. The meat appears to be real chicken and the batter is better than KFC as far as I am concerned. Prices are reasonable as well, considering the quality. If there is no insane line, I would recommend it. read more

This store absolutely NEVER remembers to out salsa in the bag with burrito. Literally I have to specifically ask for it after they give me the bag. This isn't much of a huge deal but when ordering from DoorDash, same thing only no way to ask them for it. They advertise the salsa on the menu WITH the burrito. Terrible. read more