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    Chick-fil-A

    3.2 (124 reviews)
    Open 6:30 am - 10:00 pm

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    Robert Q.

    I can't say enough good things about this Chick-fil-A location! It's always been a great experience here, the staff and owner always make you feel welcomed, great service and good energy!

    Full, large box of fries!
    Vee R.

    I've visited many Chick-fil-A's in state and out of state, and no one ever fills up the fry box in its entirety except this location in Destin, FL (see picture). I was amazed, and totally in awe because I had never seen such a thing these days. I was starting to think it was illegal to fill the fries to the top and also serve them hot! So criminal. I also had actual WHOLE waffle fries and not just crumbs when I got to the bottom of my large. They were hot and moisturized. Everything was fresh, hot and good.

    Outside look of nuggets
    Laura H.

    I am a fan of Chick-fil-a but on 2-3 separate occasions I have had semi raw nuggets. It's nice and golden on the outside but slightly pink on the inside. I would hate for anyone to get sick. Location is in a good area. The entrance is weird bc you can overshoot it.

    Ordered two large fries for carry out and this is what we got.... Wow; I hope the employees got their snack in

    Ordered large soup and two large fries. Looks like half of each fry order was eaten before we even picked it up. Should have checked before we left. Absolutely ridiculous.

    ows a sign in a restaurant

    As a long-time fan of Chick-fil-A, I'm used to the level a service that is better than any other fast-food or fast-casual restaurants, but this Chick-fil-A is even better than that. Ms. Denise is super-kind and hardworking and the food was delicious. The plaque about giving glory to God was my favorite part (although the HUGE sinks in the bathrooms are pretty cool, too!). We'll be back!

    Drive-thru
    Kristen G.

    This chick-fil-a just can't seem to get it right. I went on my mobile app to order and was told that I can only pick up via drive-thru. What's the point? My food would be cold and old by them time I made it through the line. I drive over there and traffic was so crazy - it was all due to the drive thru! It was completely stopping traffic on a highway. If you can avoid this chick-fil-a, avoid it!

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    6 years ago

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    10 years ago

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    5 years ago

    If you want to wait an hr through drive-through for 15 cars, this is your place. It's standard fast food, just minus the fast part.

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    8 years ago

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    6 years ago

    Business owner information

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    Tripp H.

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    3 years ago

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    5 years ago

    Worst wait at a Chick-fil-A I've ever been too. 1 hour wait. For drive thru. Unacceptable. Won't be back at this location.

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    5 years ago

    This chic fil la is very slow. So if you need to do something after, reschedule or clear it out cause they do take forever.

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    5 years ago

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    4 years ago

    I love this Chick-fil-A so much. The owner is so kind and accommodating!!! Highly recommend if you're a local or just visiting.

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    4 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    Tripp H.

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    4 years ago

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    9 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    The worst experience at a Chick-fil-A we have ever had. The line took a really long time and we were missing several items.

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    15 years ago

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    12 years ago

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    Page 2 of 4

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    The manager, Ben de Luna, went above and beyond to make sure we had a good experience at this Chick-fil-A.

    Mentioned in 31 reviews

    Read more highlights

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    My husband and I stopped at Smashburger in Destin because the aroma coming from the restaurant was…read moreso inviting while we were shopping nearby. Unfortunately, what started as a promising experience quickly turned into one that left us uncomfortable and unable to eat the food we ordered. When we entered, the restaurant was fairly busy, but it did not take long to place our order. While waiting, we observed a cashier who appeared to be assisting with both customer service and food preparation. Repeatedly, she would remove her hat, touch and rub her hair, wipe her face and mouth area, handle cash and customer transactions, and then return to the food preparation area without washing or sanitizing her hands. We watched this happen multiple times. As we continued waiting, we also noticed DoorDash drivers and other delivery personnel accessing and handling bags in the pickup area. Some appeared to be looking through or touching bags while searching for their orders. This created confusion and made it difficult to tell whether customer orders were being properly secured before pickup. The final concern occurred when the same employee who had been touching her face and hair returned to the food preparation area and began assembling order bags. We observed her pick up a serving of fries and place them into a bag without first cleaning her hands. At that point, we no longer felt comfortable consuming the food. As a result, we left behind our milkshakes, Smashburgers, and fries and only kept our sealed bottled water and bottled beverage. Losing the money was disappointing, but we were more concerned about food safety. Beyond the hygiene concerns, the overall order assembly and pickup process seemed disorganized. There appeared to be little separation between customer service, food preparation, and delivery pickup activities. Additional training, clearer procedures, and better control of the food assembly area could go a long way toward improving both food safety and customer confidence. We chose Smashburger because it smelled amazing from outside, and we were genuinely excited to try it. Unfortunately, our experience left us unable to enjoy the meal we purchased.

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