Chick- fil-A was the most favorite fast food for me Recently they changed the chicken type I ordered nuggets it has after taste I could not eat it And ordered grilled nuggets same way couldn't eat it The problem is with the chicken type I wish they can go back to the same chicken or they will loose lots of customers read more

Chick-fil-A - Fast Food Near Me - Durham, North Carolina

This Chick-fil-A at Renaissance Village in southwest Durham is our go-to Chick-fil-A in the Triangle. It's located close to the border of Durham and Chapel Hill and just off the interstate (I-40 exit 274, NC 751 - Jordan Lake). It's tucked away and hidden from street view, so you really have to know it's here to find it. The entry and exit points to the parking lot and drive-thru of this Chick-fil-A aren't ideal. They're awkward and unbalanced when it comes to traffic flow. If you've been to this location, you probably know what I mean. The driveway closest to the BP gas station next door works better as an exit than than an entry. This Chick-fil-A has a single drive-thru lane and an indoor playground for kids. During the COVID-19 pandemic, they closed the playground (and on-site dining) and converted the parking lot to accommodate for a makeshift double drive-thru along with curbside pick-up spots. My drive-thru experiences have been fine, for the most part. They messed up my sauce order once (I've had this happen to me at other locations too) and they haven't been consistent about giving me a printed receipt. If you're particular about your sauces, I would confirm with them the sauce portion of your order. The items my wife and I most frequently order are the Spicy Chicken Sandwich ($3.99; she likes to get hers with lettuce and tomato for $0.40 extra), Nuggets ($3.85), Cobb Salad ($7.99) with Avocado Lime Ranch Dressing, and Chicken Biscuit ($2.69). The Sausage, Egg & Cheese Biscuit ($3.09) and Hash Brown Scramble Burrito ($3.95) are good too. I usually order meals to get the Waffle Potato Fries and Hash Browns sides. I believe this location stops serving breakfast at 10:30am on weekdays, but I'd call to confirm. I'm not sure what time they stop serving breakfast on Saturday. My favorite drinks are their half-and-half sweet-and-unsweet tea and vanilla iced coffee. Yum. For sauces, my wife likes to get ketchup, Honey Mustard Sauce, and Polynesian Sauce. I like to get ketchup, mayo, and Polynesian Sauce. Occasionally, I'll get Chick-fil-A Sauce and Barbeque Sauce. This Chick-fil-A location, and most Chick-fil-A locations in general, really haven't let me down yet. Chick-fil-A is one of my favorite fast food brands and, throughout my lifetime, I've probably purchased more meals from Chick-fil-A than any other brand. McDonald's is second. Chick-fil-A is just consistently and reliably good in *both* food and customer service. read more

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The food is EXACTLY what you've been craving; and the service crew are amazingly friendly.

Poor service since the renovation, breakfast service always stops much earlier than 10:30 and don't expect them to be nice about it either.

This location near I-40 & Southpoint mall is the best we've found in the entire South East USA. It's too close to home, so we have to resist grabbing food there each week. Glad they brought back the spicy biscuit breakfast option. Years ago the only problem they had was mis-counting sauces. Seems like that has been fixed now that they bag them separate with napkins. read more

All you really need to know about this location is that the owners value neither their customers not their employees. Proof of the former is how early into the pandemic they dispatched with curbside pickup. Proof of the latter is that tonight it's 32 degrees but their employees are still stand in the parking lot taking drive-through orders. I stay away as a rule but the peppermint chip shake sounded good...until it wasn't. You'd be forgiven thinking that you're paying $4.50 for a large, but think again--it's a baby size. read more

Easily the best chickflia in the triangle. Their quality and service is top notch. I'm always impressed with the quality of the food I've received. Every single employee is kind and helpful. The atmosphere is uplifting and positive. This chickflia truly stands apart. read more

Chick-fil-A is Chick-fil-A. If you've been in one you've been in the majority of them all. I must say this location does seem to have something special about it. I believe it's specialty is it's ability to move very fast in high-volume times. The staff that works there all very very friendly and everyone has a great ability to maneuver without being distracted. I witness this at least once a week whenever I visit this location as it's not too far from my job. Every time I go around lunchtime there is at least 2000 people inside eager to get their lunch and the workers do a fantastic job of getting everyone fed and in and out. Please note that I am exaggerating when I say 2000 people. Please excuse my typos as I'm using Siri to dictate! read more

Chick-fil-A - He looks happy - Fast Food Near Me - Durham, North Carolina

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Wow!!! Fast!! They have it together! Everything was hot, cooked to perfection and tea perfectly made as usual (not piped in)! They hire many folks that probably get pre-judged at interviews at other companies and that is why Chic-fil-A is so successfu! Their staff is happy, they hire the right people, they know people are worth something! They invest in their people! It also makes me wonder why is it that Chic-fil-A seems to be the only company out their that can consistently bread their chicken and cook it correctly every single time with out fail? Never under done and never over done? No one else can seem to accomplish this that I've found! Fresh tea all the time!!! Very high standards at all of them! read more

Team member sadairrea couldn't get my order correct and then laughed when I ordered an ice cream and then when I pulled up to the register they told me I did not order an ice cream and I said OK that's fine never mind but in my head I said why would he laugh at me getting an ice cream and then why would The ice cream not available at checkout therefore it will be last time I'm going here I have no problems whenever I go to the University Mall Chick-fil-A or the new Caraway Chick-fil-A would definitely rather go somewhere else that will get my order right and someone will not laugh at me for ordering an ice cream. read more

Chick-fil-A - Fast Food Near Me - Durham, North Carolina

This chick fil a has never failed me. The employees are happy and kind. The service is super fast and fresh. By far the best chick fil a in Durham read more

Never again. PSA.... There are currently more reflector sticks in the parking lot than there are residents of Durham.... Wtf. Howwww is that more efficient?! And again... employees more concerned about your name and what kinda sauce u want than your actual order. Chick fil a is doing way too much. Is there a reason there are always too many people huddled together at the pick up window?? read more

The only chick-fil-a in the triangle that always has good service and never has issues with the food. Worth driving a bit farther to this and skipping the closer, but far less consistent locations. read more

I love Chick-fil-A! And one thing I appreciate about them is they'll let me order a kid's meal and substitute the toy for a regular sized drink. Well, this particular one "doesn't do that." Odd. It's all good though because I ordered the grilled nuggets from the big girl menu and they were delicious! read more

Pretty good experience at this Chic-Fil-a. I was shopping at the nearby Target & needed lunch, so yay for Chic-Fil-a being nearby! Of course, when is a Chic-Fil-a not busy? It was around 12:30 PM on a weekday & the line for the drive-thru wrapped around the building. Thankfully, they had two employees taking orders with iPads, so it did help move the line along pretty well. When I got to the window to pay & get my food, they were fast & efficient. Typically, my regular chicken sandwich is too hot to eat out of the bag. Today, this was not the case & I was a bit disappointed. While I could eat it immediately, it wasn't as hot as I would like it to be. The cole slaw was fresh, cold & delicious. My sweet tea was equally good. Parking lot is small & it is hard to navigate when the drive-thru is busy. read more

I love chick fil a. But when I as a paying customer ask for their food hot and you serve it to me COLD. Makes me feel like you do not care ! This has happened on numerous occasions. I paid for HOT FOOD. Not cold food. read more

Usually pick up dinner for the family here on Wednesdays. And it's usually dependable. But tonight wasn't good. We only got 1 of the 3 fries I ordered, so one of the hungry kids had to go without. While I was at the drive-thru window, waiting for the incorrect order, I overheard several of the staff debating how to pronounce my name. "I've just never seen it spelled like that". Not cool. They should've paid more attention to getting my order right instead of trashing my name. read more

Easily the best chick fil a I've been to, and it's my go-to fast food restaurant. The employees were exceptionally friendly, even for a chick fil a. The restaurant was very clean, the food was delicious, and the play area gave my kids a much-needed break from a long drive. I genuinely appreciate the staff going out of their way to make our day better. read more

No complaints about this Chick-fil-a. Like all their locations, the customer service is phenomenal. I had never caught the "it's my pleasure" line as a replacement to "you're welcome," until my husband explained that to me. I found it peculiar and incredibly nice. This must be what southern hospitality is :) Love their chicken sandwiches, as well as their grilled chicken nuggets (essentially thick cut chunks of grilled chicken); different, but delicious, and most importantly great for someone watching calories/fat or increasing their protein intake! read more

I believe this Chick-fil-A must have the friendliest employees of all time! Seriously. There's a Chick-fil-A closer to where I live, but I'll drive a couple more minutes to this one just so I can interact with the incredible staff. The food is wonderful. I mean, it's Chick-fil-A! They serve nuggets, sandwiches and fries that are consistently delicious, and they haven't gotten my order wrong yet. Bonus, if we bring our dog through the drive through, the cashier always offers him a treat. We seriously love these guys! read more

I've gotten CfA all over the east coast and Midwest and this is by FAR, the most efficiently run. With or without the app, I am in and out (with a correct, hot, fresh order) SUPER fast! Highly recommend stopping here and if you're a franchiser, you'd benefit from learning their process! read more

Sweet tea and sunjoys not what they use to be...hoping it's a supply chain issue and gets resolved soon.

I'll never understand all the hype. The staff is generally nice, but you can tell it's artificial. There's never any creativity in their extremely short menu, and I just don't understand why people go crazy over their chicken. Don't get me wrong, it's decent, but definitely not worth the hype. I'm also underwhelmed consistently by their fries. read more

The customer service by the young adults at this store is outstanding. They are very professional, kind and greet each person with a smile! This is not often seen by people in this age group. Bravo Zulu (BZ)! read more

All I have to say is that Geno is VERY VERY nice. I hope he gets a raise for his hospitality. Thank you!

Literally the best CFA i've ever been to in my entire life. The sandwich is never ever over-cooked and it is always fresh. When I go to other CFA's you can tell that they haven't changed out the oil but this CFA is freaking fantastic and the workers are so sweet, nice, and efficient. One of the best tasting and fastest CFA's i've ever been to. If i could eat the chicken sandwich wrapper and paper bag then i would!! read more

Aloha Durham, Anyone else in a giving mood tonight? I am. Ya know why? I just got a milkshake from Chick-Fil-A and I loved it. And you know what I love even more than the high quality food that this wonderful Christian-based company provides, is their high octane staff that makes sure to take care of you better than they would treat their own family. You need to go and try their new Spicy Chicken Sandwich....it makes Wendy's cry for help....like I said, the quality of the chicken is second to none. Make sure you say hi to Miss Betty, the smiling face of the morning crew of Chick-Fil-A and all the rest of the staff deserves your greetings as well. If you tell them you know Matt....they might give you a funny look but they will take care of you just the same A Class Servixce A Class Food A Class MILKSHAKES!!! Great place to spend some chill time without feeling like your in a nasty fast food restaurant. read more

Literally the most efficient chick-fil-a I have ever been too. Service was impeccable. 10/10. Five stars. We barely put our foot on the brake except to order. Well done. read more

Cows lobbying "Eat mor chikin'!" - how can you go wrong?! This is by far the best Chick-Fil-A location. Spicy chicken sandwiches just aren't as good anywhere else. The customer service is ridiculously fabulous. I mean I haven't been treated like such royalty anywhere else... ever. The staff is soaked Southern hospitality, just as it should be. They also have this coveted Chick-Fil-A club (at this location only). 10 punches and you get a free party for 50 people... no, not even kidding this is for real! We just had my husband's graduation party there and everyone ate for free - amazing! You also get a welcome dinner and freebies every month. Totally worth hitting up this location weekly! read more

Quality of chicken: 10/10 Ambiance: love the fresh flowers on every table. Customer service: I didn't speak much to the lady behind the cash register but she seemed nice. Bathroom: very clean for a chain. Wishes: they had the spicy chicken fil a biscuit! Other than that... If you're into fresh fast food, come here! read more

I never thought I'd write a review about a fast food place but this specific location deserves one. 1st Gotta love the chicken sandwich and they do it just as great or better than any other chikfila. But what makes this location stand out is the staff. Wow!!! Greet you when you come in, are extremely nice to you when you order, even make awesome suggestions for if you look like you can't make up your mind. They will even bring food out to your table. Great job! I always leave this place in a great mood after interacting with the staff. A staff, by the way, which is diverse in age, race, and gender! The owner of this franchise makes me sick but I live the people that work at this one location! read more

Why did the chicken cross the road? To be made into delicious sandwiches served with waffle fries and the best lemonade you'll ever taste! read more

Chick-fil-A - Fast Food Near Me - Durham, North Carolina

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Just not that good. I mean, I know you know what you get when you're getting here. But every time I go to a chick fil a, not good. I didn't grow up with one, and so I don't see the charm. Moreover, the anti gay thing. So, no. read more

Holy cow! A fast food restaurant that uses 2 additional people out in the drive-thru line, one to take orders, and another to run drink orders and process payment. I was concerned with the number of cars in line, but these folks showed how decent food, speed and efficiency can be done with a smile. The lady at the window just handed back payment (cards) and gave out orders. I'll be back during rush hour when I have some place to be. read more

I love Chik-Fil-A (who doesn't right?), and this is definitely one of the better Chik-Fil-A locations! Everytime I've ever gone, the customer service has been top notch! Like many Chik-Fil-As, the staff will bring you your food when it's ready, rather than having to wait for it upfront. Additionally when they hit peak times or rush hours, they handle it like pros. They are efficient at what they do and handle the crowds well! Even when I dined in and it was packed, the service did not falter. They also have a play area at this location for your kiddos! read more

I love Chick-fil-A Spicy Southwest Salad with Avocado Ranch dressing. A wonderful large salad with spicy grilled chicken slices. Very fresh lettuce and vegetables and I love avocado ranch dressing. Downside the worst cravings are on Sunday haha read more

Okay, it's only fast food, but for what it is, it is good. I usually get the grilled chicken sandwich, which actually tastes like real chicken. Well seasoned, yummy soft roll, and fresh lettuce and tomato. I've definitely had my share of the waffle fries, double yum!! and I like that they have other choices, like soup and fruit. I've also sampled the tenders and nuggets, and both had nice flavor with light non greasy breading. These were not McDonald's nuggets, whew You can bring kids here and feel pretty good about the choices they have and the indoor, small playground is a nice bonus for very small children. Great service and very clean! read more

Took a bite out of my sandwich and put it down, when I picked it back out I noticed there was something shiny on my bread and when I got closer to see what it was, it was a feather!!! read more

I have been to this Chick-fil-A probably 5 times since I moved to the area in January and have had consistently good experiences. Chick-fil-A is my favorite fast food joint, and the only one I really go to consistently. This location lives up to the chain's high standards. The service is always very pleasant and the food is what I expect from Chick-fil-A. The only critique I would give is to work on the whole drive-thru process...the other day, there were THREE people taking orders and one other handing out receipts, which seemed only to hold the line up. It's a strange process. Otherwise, don't change a thing! read more

Always great food, almost always great service. With two kids we frequently eat here for kid's night on Tuesday evenings, which means a lot of fun as well as a lot of craziness. The staff is always courteous and responsive, and they go above and beyond the call of duty on kid's night, even with all the crowds and commotion going on. Love the chicken sandwiches, waffle fries, milkshakes and seasonal items like the chicken tortilla soup and peach milkshakes. Great salads as well. Only real complaint is that they stopped doing the kids eat free part of kid's night in early 2013, so while you still get craft night and Mr. Moo Cow on Tuesdays, you no longer get a free kid's meal with your entree purchase. read more