Went thru drive thru and ordered a cob salad with GRILLED nuggets. They have their fried and we handed it back to them to get what we ordered. We waited 15 minutes patiently and then went back up to window and they said they would fix it so sent out a manager to question is again. Worst service possible from a chick fil a who sets high standards for customer service. They did issue a refund for the salad but my husband still left extremely aggravated because More times then not they give us fried instead of grilled. read more

Carter from chick-fil-a is very disgusting here at the edmond store. It seems as if he wasn't happy to be at work today but working in customer service you have to leave the attitude at the door and give the best to the customers. I think y'all should check Carter before he gets checked. read more

welp, if you want imitation cheese and a container bottom covered with oil and soaking into the bun try the new piminto cheese sandwich.

Great interior decoration and consistent food as usual. This is my 2nd visit at this location but this time I came with my wife and kids. They loved it as usual. Staff is also friendly as usual. Will definitely be back... read more

Chick-fil-A - Chicken Shop Near Me - Edmond, Oklahoma

I love chick Fila no matter what. This is a newer location and the team here are doing a great job service wise and housekeeping. But we came a little bit more than an hour from closing time and 80% of the place was closed for cleaning which was awkward. Also the food wasn't that great during this visit. Will be back of course and hopefully this review will be updated to 5 stars. read more

Chick-fil-A - Awesomeness - Chicken Shop Near Me - Edmond, Oklahoma

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Love chick-fila-a no matter where it's at. This location seems to be a little new and crew needs to work their glitches but all in all same amazing food and great service. I ordered my usual spicy chicken sandwich (the original) read more

Chick-fil-A - Will do more chicken - Chicken Shop Near Me - Edmond, Oklahoma

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Great location. All of the employees were very nice as always and i had a great time. I would 10/10 reccomend you visit this location.

Wow, this closing crew. I'm pretty sure I have just been adopted. Do I work here now? Where do I get my uniform? Jokes were 10/10. Food was 11/10. People were 12/10. Shout out to Neely and Rebecca (bex) for killing it. Shout out to everyone else for being awesome. read more

Chick-fil-A - Closing crew - Chicken Shop Near Me - Edmond, Oklahoma

I love this Chick-fil-A. The best location around. Better than second street. The chicken from Chick-fil-A is also better than any other chicken restaurant in Edmond. read more

Only because I had to give it a star. Inept and incompetent staff. Waiting for 20 minutes for an iced coffee

I made sure to double check the city of this site, so I can remember where the worst Chick-fil-A I've had is located. I've never ran into a Chick-fil-A establishment that lacked the consistency seen at every other location I've encountered in my time I've been blessed on this earth. When I think of Chick-fil-A I think of the best, most consistent customer service and consistent, high quality food items. In my experience, this site lacks all of the above and needs to have some drastic changes to be held to the Chick-fil-A standards I love and know. read more

The beauty of Chick-Fil-A is that they don't have a hundred things. They do chicken and they do it well - for the most part. So when they mess up your order it is really frustrating. You order, they repeat the order, they repeat your order again when you pay, and when you get home your order is incorrect. That is something McDonalds would do. C'mon Chick-Fil-A, be better. read more

Every table was dirty and had some sort of food or trash on the tables. Both trash cans are overflowing with trash. Food took over 15 minutes to get to the table. This certain location has been out of grilled chicken cool wraps every time I have came to eat. read more

Stopped in last night after flying home from Florida. Ordered curbside service from the app which was seamless. The employee was courteous upon delivery of the food, but I was surprised how much she was carrying in her arms (multiple orders) and not in a basket or tray like other Chick Fil A locations. The 8 piece nugget was cold and tough, as if they had been sitting around for a bit. I then searched in the bag for the condiments I ordered on the app. There were none. I had to go back into the store and after none of the employees asked if I needed anything, I had to get their attention to get any service. I specifically asked the employee for 1 bbq packet and 1 ranch. She handed me a handful of sauces which I had to sort through and leave on the counter. After getting back to my car I searched the bag for a napkin, to which there were none. I again had to go back into the store. I stood at the counter and was ignored by the two employees behind the counter. I had to interrupt their conversation and ask for napkins. Back to the car once again. I ordered a chick fill a sandwich with cheese and no pickles. After the first bite it was obvious that whoever prepared the sandwich simply removed the pickles off a previously made sandwich and then added cheese. Needless to say the attention to detail is lacking in this store and not what I would ever expect from a Chick Fil A. I believe I will visit What a burger next door on any return visits. read more

Always a tasty chicken sandwich with extra pickles. Tea is just right. Friendly staff and clean. Had signs for a family game night and a weekly morning story time for children. read more

I'm also a huge fan of chick fil a. As usual the customer service was over the top exceptional and should be the flagship for fast food. Darn good chicken sandwiches too!! I love putting tons of chick fil a sauce on Everything! read more

I could have gone to a sit down meal as long as I was trapped in the drive thru. Most CFAs have their system down. This one does not! Stear Clear! 16 min from order to food and fries were soggy and barely warm. :( read more

Super slow...wrong orders..claimed I didn't order something when showed receipt haha... ended up ignoring it and just leaving and getting refunded at another Chick-fil-A.. just not a very cool location staff seems uninterested... read more

I'm pretty sure there was chicken in my chicken. Not satisfactory at all. Do not recommend if you don't like chicken in your chicken.

This is probably the only time I'll say Chick Fil A wasn't on their game. Every other Chick Fil A I have been too has amazing service, but this location not so much. We had to remind the guy at the window that we were missing a drink and then when we got home one of our drinks was only filled 3/4 of the way. Also one of the chicken sandwiches had a small piece of chicken on it which did not cover the entire bun. So we only really got 3/4 of a sandwich to eat also. Probably won't be back at this location as there are much more top quality Chick Fil A's not very far from this one. read more

This chickfila just now forgot to put a sandwich in a bag so now after driving 15 min away i have a mad kid and a mad mom cause im not going back and making this a 45 min ordeal for crap food - hate fast food and this chain right now and teens in charge without adult supervision - ugh!!!!!! Guess this will be one more chain you have to stop and look in the bag then drive back into the line to tell them the 20 things they got wrong with their gross food. Only my wife and daughter ever like this junk but I hope they changed their mind after tonight. Noticed that they also don't post their phone number on their yelp page so I could call them to let them know my frustration. Wish Edmond would invest in Oklahoma and local good real food restaurants like OKC instead of more strip malls and fast food chains. read more

Unfortunately, I have to agree with the other reviews. Compared to the other chick fil As around here, this one is really slow. Call ahead orders...forget about it. They are 0-3...we keep trying to give them the benefit of the doubt cuz they're new, but no such luck. This round didn't get us our drinks (5 of them, hard to miss). I'm sure they'll get where they need to be, so this is hopefully meant as some constructive criticism, so they can get their faster as we love us some CF...so much closer for us, but until then, looks like we'll be making the drive. read more

What a joke. They've been open for a while now. Certainly long enough to have gotten the hang of things. We tried to get some of those little mini chicken sandwiches they make for breakfast. The line was all backed up around the curve at 10:28, and nobody in line moved for like 8 minutes. Then someone came out and flipped the menu around. I got to the speakerphone and the girl asked me what I wanted. She sounded like that nerd girl Bernadette with the high pitched ultra annoying voice on The Big Bang Theory, which made the whole experience that much more humorously obnoxious. I told her what I wanted. Response in Eerily fascist Bernadette voice: "I'm sorry, we're serving lunch now." Me: "Are you serious? We've been having to wait so long because of how slow you are moving customers, and the girl just changed the sign over right as we pulled up." Fascist Bernadette robot: "I'm sorry, we're serving lunch now." At this point I wasn't about to hand them any of my money, but they provide no way for you to get out of their bloody drive thru if they fascistly refuse to serve you what you came to get, because they are too slow for you to be able to order it in time. So I had to wait for these slow fetchers to serve the 5 or so cars in front of me before I could get out. Never coming here again. Good luck with your 4 one star reviews. There is no excuse for having such a huge unmoving line before lunch is really even getting started and breakfast is all but tailed off. read more

I've visited this location a few times now and always had the stellar service I've come to expect at all Chick Fil A locations.

Reguardless of the poor reviews, I have never had a bad experience with this Chick-fil-A. I eat here on my own time 3-4 times a week. The people working there are human so if a mistake is made, they do everything to make it right. I love the employees here, and everything they do to make sure the guests have an awesome experience. read more

This new location is great! Very convenient for my commute to and from work! I've visited a few times and the staff has been very quick, helpful, and friendly! Also, have you tried their chicken minis for breakfast?! They changed my life! I will be back very soon! read more