Pretty decent location, but a few items were not as good as the locations I am used to visiting. Pros: Friendly employees (a Chick-fil-A staple) Nice modern decor Lots of parking Double drive-thru lanes Awesome lemonade Clean Cons: Very limited seating for groups more than 4 Small play place, even for Chick-fil-A Chicken a bit small and a little dry Fries not as fresh as most locations This location is somewhat low volume, which probably explains some of their challenges. Not bad, but could be better. read more

Chick-fil-A - Nice decor - Fast Food Near Me - Englewood, Colorado

I came at 9:20 to get dinner. I'm getting off work and I have a 26ft long work truck that I drive all day. The lobby closed at 9 but I asked since I couldn't go through the drive thru if I could just make an order with someone at the door and wait outside. They said no!! The manager said and I quote "you'll have to find a way to use the drive thru" what kind of customer service is that!! If I could I obviously would!! Chick-fil-a I am extremely disappointed in you!! I will not be returning to this location!! Wednesday May 27. read more

Update: all I got was this extremely generic email. I will not be returning to this location and will drive further just to go to the Sheridan location where service is great and they take care of their customers. Believe the negative reviews about this location, folks. They don't take care of their customers or seem to believe in accountability. read more

Chick-fil-A - Fast Food Near Me - Englewood, Colorado

Sadly this location is the closest one to me and I have visited enough to confirm it is the WORST location I have ever been to. Every single visit is negative from wrong orders to broken plastic cups they wont replace to extremely unprofessional kids as staff and even multiple times of having to go inside from curbside pick up to see my order sitting on a counter being ignored. I will go out of my way in the future to not visit this location and recommend others do the same read more

I can honestly say this is probably the worst chic fil a I have ever been to. But it's my fault I keep going back. I can honestly say I'm not. After this time. They always get the order wrong even when I put the order ahead of time it takes them forever close to 30 minutes to come out and bring out your order. Meanwhile, people in the drive-through are just coming through and leaving with their food while I'm sitting there waiting. If I could give them less stars, I would. read more

Please do not order any eggs from this location they are aware of the eggs having "black stuff" on them. This was my egg sandwich this morning 06/10/25 I called the store to let them know there's mold instead of them saying they're going to pull those eggs off the menu/ stop selling the breakfast sandwiches for today I spoke to a girl named Danny who claimed to be the manager and said "oh are you talking about the black stuff on the eggs" she then said they're aware of the issue and that it's char from the grill not being cleaned, after I asked so you're aware there's mold on the eggs? She then passed me to Suzy who claimed to be the store manager but I in fact know the store manager is actually a man his pictures in the front of the store when you walk in I again asked for the store managers name after the third time she kept saying "we can't give you his information" I told her his name is public and there's a picture of him in your lobby I'm asking for his name I believe she said Drew Andrew's. Im really concerned about the gaslighting trying to tell me this mold is some char and then lying about being the store manager on top of not treating this seriously. read more

Chick-fil-A - Mold spores on Bacon Egg and Cheese Biscuit sandwhich - Fast Food Near Me - Englewood, Colorado

I love chic fil a and have never had a bad experience in my life but today I had a terrible experience with the quality of the food. Every time I have their food it tastes fresh/great/perfect. Today the fries tasted terribly old, dry and stale. The chicken sandwich was the worst part. The chicken was obviously old and had laid out for some time; you could just tell by the crust and there was barely any chicken in it. Most of the bites were just pure crust with no chicken. Not to mention the tomatoes looked absolutely disgusting and old; very mushy looking and not appetizing whatsoever. Very poor experience and it's super disappointing to have a meal like this while I also work in the food/service industry and was looking forward to a good meal. Will not be ordering from that location ever again. read more

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Super friendly service. Very fast service. Food is great and all around a very good choice.

i've been taking my kids here to play after school sometimes... never used the restroom because public restrooms are gross, but thinking that my son would be safe to a decently clean restroom, we go in there's a turd sitting right on the toilet, piss is on the floor with god knows what else. it makes me think if the workers even wash their hands or cover their sneezes. read more

This is the worst chik fil a ever. I'll simply list my reasons. 1. 4/5 times they have messed up my order. 2. Corporate has obviously lost their values, with the exception of being closed on Sunday. Can't go further on that, because it would not be nice. 3. Thanks for offering me a dessert after being disappointed multiple times. Bologna.... I'm sorry, go to a nice steak house and complain, they comp your steak. It's called hospitality. 4. With all the people working there, how hard is it to get it right? Seriously? Daniel Andrews or Andrew Daniels, whatever his name is should be demoted. Absolute disgrace to what was once a good company. I will never go to chik fil a again, because of this location. What was once a great company, has obviously become whores for money. read more

Too Busy This Chick-fil-A is BIG, and it's doing some BIG business. I was amazed by how busy it was. The food was wonderful, as it usually is at Chick-fil-A restaurants. However, I felt that I couldn't really enjoy my meal with all of the commotion! read more

Chick-fil-A - Grilled Chicken Sandwich with an Extra Chicken Breast - Fast Food Near Me - Englewood, Colorado

As a regular at Chick-fil-A in GA, I have become accustomed to the spectacular service that is built into the DNA of CFA. This location in CO did not disappoint. Service was outstanding. They frequently checked on me at the table and even brought me a mint. The food was excellent, as always. I'll definitely be back when I am in town. read more

This chick fil a sucks! I have been here 3 times in the past month, every time, I have ordered online carry out. At no other store do I have this problem, but at the Chick Fil A broad way, they always mark my order as ready, when it's not ready. I called today because they did this once again, after waiting for 20 minutes and having our name forgotten, we finally got our food. When we got home they didn't give us any sauces. I spoke with both the MOD, and she also apparently spoke to the district manager and after asking for a refund the most they could "offer me is a sandwich and fries," when they delayed our order by 20 minutes, marked it as ready for pickup early, and forgot all the sauces for our order. read more

By far the slowest Chick-fil-A I have ever been to. They might as well rebrand this location as a Taco Bell. Do yourself a favor and go down the street to the Chick-fil-A at Riverpoint. read more

I'm sorry but this is truly unacceptable. I waited 10 minutes after them telling me to pull around to the front only to get a bunch of smashed chicken minis. Again, unacceptable. Very disappointed in this chickfila.. read more

Chick-fil-A - Smashed minis - Fast Food Near Me - Englewood, Colorado

awesome food (really consistent quality) and awesome customer service as well. I go here regularly, and i definitely recommend this location. read more

Chiken I luv chiken this place has chiken chiken chiken chiken we luv chiken oh my gosh the waiter had a fatty and he was a guy read more

Chick-fil-A - Fast Food Near Me - Englewood, Colorado

Not sure if I care to come back here ever again. Watched an employee that I just saw working inside peeing in the parking lot. I'm pretty sure he didn't wash his hands read more

Chick-fil-A - Chic fill a employee urinating in parking lot - Fast Food Near Me - Englewood, Colorado

Very Un organized at this restaurant try to avoid this location I don't think they care too much about their customers that's the impression I got very disappointed read more

Chicken nuggets getting very small. Bad part is no one told the cook not to cook them as long. Hard and very dry.

Lied about available options, and charged for them. When we got our order they explained they have been out for months now. Lack of communication and poor service. Not returning this store. read more

This was a horrible experience. I've never had bad experiences at chik fil a but every part of this meal was bad. The nuggets were tiny and crunchy, not normal juicy, tender nuggets like they usually are. My fries were oil drenched sponges, not crispy whatsoever. And my tea tastes like water. Sad to say I won't be back to this one and hope other restaurants aren't going in the same direction. read more

Chick-fil-A - Tiny crispy nugget and greasy, oil soaked soft fry. - Fast Food Near Me - Englewood, Colorado

The staff at this location has an incurable amount of patience with their fellow customers. This was a fast, prompt, typical stop and I don't have much to say, other than thank you for making my experience a wonderful one. read more

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Waited in line since 10:25am, then I got to the front of the line (10:34am) was told they can't do breakfast... cashier said oh we didn't see you in the line I have the camera on. Lame. read more

Quite literally the worst chick fil a I've ever been to. They're rude and have no basic customer service skills. My order is always wrong, and when I go in to get it fixed, it's usually the manager with a bad attitude. The manager is the worst of them all. Definitely expect more from a Chick Fil A restaurant. ‍ read more

By far the quietest Chick-Fil-A I've ever been in. Then again, I got here around 10:45 on a Saturday only to discover breakfast ends at 10:30. Lunch it was. I got my usual. Chicken sandwich. Waffle fries. Cookies and cream shake. They brought our food outside and were even nice enough to throw in a chicken and biscuit for free. They probably would have had to toss it in the garbage anyway. By the time I left a half hour later there was already a line around the drive thru. Go figure. This company is a gold mine. read more

This was by far my worst ever experience at any Chick-fil-A. Waited and watched every single car pull up after me get their order in the curbside ordering for 20 minutes. Then asked multiple time by the same person is this my order for which my reply was no, I'm (my name). Finally comes to give me my order and still says my name wrong after over repeatedly said it 3 times prior. Then the order is wrong. Missing multiple items. I left in just sheer anger. More like hanger. Needless to say I will never be going back to this place. I love Chick-fil-A and every other experience except at this particular establishment. It has left me down now multiple times and I hope they fix it for others sake. Good luck with your order. read more

They have a play place for kids and two drive through lanes. Just another awesome Chick-fil-A! read more

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Horrible customer service. They mistakenly did not pack one of my kids chicken nuggets and fries. Sucks for me to explain to kids they have to split. I called the restaurant to report. Guy has me look up receipt says he'll add it back to my app. Not great for my kids' dinner but whatever - mistakes happen. Then a lady hops on the phone says they get a lot of scams. Seriously???? You should be apologizing - instead you are accusing me of lying? How is that worth my time. And how is that a good customer experience? So for $2 worth of food it's worth it to piss off a customer? read more

Absolutely the worst Chic Fil A in Colorado. They pretty much forget what you want every single time you go there. Order is never correct, they need an entire staff overhaul. read more

Good food. Very friendly employees. Double check your order... they've missed on several occasions for us. The kid play area could also be a little cleaner for my liking. read more

Not sure why these review are so low, I've been here a few times, and I've never had a bad experience. The staff here are professenal and incredibly friendly! My last trip here especially showed that. I was waiting at the window for my food to come up and Greg, the person who was at the window, was really friendly and made small talk while we were waiting on my food (which didn't take long at all). It's the little things like that that make the customer service here great and that's what keeps me comeing back. Every time I've been here it's been very quick and I see the staff here busting ass to make sure people are fed in a timely manner! Props to y'all... Keep up the great work! read more

This place is awful , I attempt to come here almost every morning for breakfast and they can't seem to get my order right ever . I ask for ketchup and honey , I get mayonnaise . I ask for a number 2 and they don't give me any hash browns . Constantly getting to my work and not having what I ordered. I will not be returning ever . read more

I am a fan of Chic-fil-a in general. I like what they stand for and the quality of food and service that they offer. Unfortunately, you can find with an owner-operator franchise there can be issues in consistency. This location is one of those with inconsistency. I will give this to them that there staff does have really good customer service as they are very friendly and caring. As for their overall service though it is hit and miss. If you are even close to being in a hurry do not attempt to make it to this location as they will either get you in fast or you will be stuck in a living never ending hell. There is no in-between. I like to patron Chic-fil-a in the mornings when I'm in an hurry as they offer a pretty good line up for breakfast items, but with the inconsistency in overall service you could be there for 10-15 minutes waiting. Now I know that is not a great deal of time in the overall scheme of things, but when you are seeking fast food this is crazy long when you are typically in a hurry. Every morning I get the same thing. The #7 which is the chicken egg bagel sandwich with hash browns and orange juice. You'd think that being in the Denver metro in the morning that they would have these ready to go along with any other breakfast product. You'd be wrong and find yourself wondering why it is taking so long. Today's visit was my last to this location as it took so long I literally had to leave without my order in hand. I arrived at 7:19am and at 7:31am I had no choice to leave or be late for work. I work literally one block away so I know how long it takes to get there. So my breakfast today is an $8 orange juice as that is the only product that the were able to deliver. I know each day will be different and that fast food is still fast food and takes time to prepare, but from observation (and being late twice due to inconsistency) it would seem that this relatively new location has a lot to work out for meeting service standards. I won't say that I won't ever patron Chic-fil-a over this issue and last failure of service as I still like the company overall and what they stand for. I just won't be visiting this location moving forward. You've been warned. read more

This used to be my favorite Chick-fil-A but lately it's been so bad we try to avoid it all together. The last three times we have been missing things from our order. If it's not something missing they make us pull around for close to 10 mins every time. I don't know if this place is under new management or what it is. This place is now like an over priced McDonald's. At least at McDonald's they apologize when they forget something but here they act annoyed like you're the one that's wrong for going back for the order you just paid. read more

My cashier Josh was extremely friendly and talkative. We had to wait a few minutes for our order so he filled the time with conversation and was very personable. Thanks Josh! read more

I have had 50 excellent experiences at this Chick-fil-A. I love this spot. It's always hot and fresh and perfect. They are fast and pricing is fair! I love it. Also, great location on South Broadway. read more

Was cut off from making my order only to find out they changed it to deluxe chicken sandwiches (paid for the sandwiches since I didn't want to hassle them to make 3 regular chicken sandwiches instead). At the window since I wasn't able to finish my order I asked for a large water without ice. After working a long shift I can't even re hydrate, because some diet soda was clearly added to give it just enough of a bad taste. Later get home to find mayo instead of honey mustard. Never had a problem with a chick-fil-A up until I visited this location. TLDR: Didn't get what I ordered and wasn't even allowed to place my full order. read more

Food was hot Presentation was good service was friendly they've got the peach Shakes back, been to a lot of Chick-fil-A's this is the first one I've seen with the jalapeño salsa read more

These idiots forgot to give me a gluten free bun even though I asked for it multiple times. FYI I have a gluten allergy. Probably the worst chic fil a I've ever gone to. read more