So excited to get Chick-Fil-A during my short visit to the area! And, this new location did not disappoint despite a few reviews I have read (on a site that I used to map the area and to find the closest one to my hotel)! They had two lines moving along pretty quickly and smoothly. I had started my order on the mobile app, then went through the drive-thru to finish. I told the order-taker that I had a mobile order and she took note (sent it to the pickup window personnel). I pulled up to the front and saw the girl with my order. Unfortunately, I put the wrong color vehicle (in the app). So, she went back inside. She saw me wave at her, came over, and gave me my order after confirming my name. Haha. My bad. And, it was SO hot. At least, they have a little shade cover. I was in and out of that drive-thru lane in less than 8-10 minutes. I mean, TBH, I didn't keep track because I was too busy driving forward to keep the gap to a minimum while keeping my hAngry toddler in the back seat calm and cool. He wanted his mac and cheese & chocolate milk right MEOW! Sheesh. The order was accurate. Hot items were hot. My salad was cold, but luke cool by the time we arrived back to the hotel (which was only a few minutes away). That is how hot it is today... hot and humid! Miserable without A/C which I saw several cars driving around with their windows down. Ugh. My coffee shake didn't completely melt since I sucked it down pretty fast on the drive! No brain freeze though. This experience was just as I had expected. So glad I went since tomorrow is Sunday! (They close on Sundays - just in case someone reading did not already know that!) read more

Chick-fil-A - West Fayetteville location - Fast Food Near Me - Fayetteville, North Carolina

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This is located on Raeford Road across from Walmart. I ordered from this location 6/17/26. Last night, these sandwiches were so disgusting and that's unusual for Chick-fil-A. The macncheese was heavenly but those sandwiches were horrible. Why? Old cheese, Hard buns, Salty Sandwiches, Lettuce was old and wilted horrible. No one should spend their Friday night sick from bad chicken. Thank you, Im totally not eating chicken again read more

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Ordered a egg white grill sandwich didn't have any egg on it they needa make sure they double check the orders I didn't have any changes made so shoulda been made normal read more

Chick-fil-A - Fast Food Near Me - Fayetteville, North Carolina

Store is nasty! I cant believe they are not wiping fown tables or sweeping floor! First time i have been to a chick file this nasty. read more

Chick-fil-A - Nasty! - Fast Food Near Me - Fayetteville, North Carolina

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While I understand that teenagers work where the should be some supervision over them. I order my food and pull up to service window the teens are standing around laughing packing food. I sit there for a couple seconds and I see my milkshake and drink placed in a cup holder. The teen is still laughing and begins to fix himself a drink. After he drinks his own drink he comes to me ask for my name goes back and grabs my drinks and slings them at me like he doesn't want me to touch him. My milkshakes spills down the inside of my truck. Thanks for giving me a reason to stop coming here. Upon getting home I noticed my order is wrong. read more

Always experience impeccable service and attitude from the staff. The food quality is good and it is delicious.

The GM Savannah is inexperienced, sarcastic and does not handle customer complaints well. If you ever have an issue with your food or service, please don't ever ask for her. I have filed a complaint with the company and currently waiting for the Owner to follow up. I also have audio of her lying to my face stating that upper management (the owner) will probably not do anything or communicate with me. When I told her that I know for a fact the owner would and can rectify issues, she stated she never once said that to me. I have the audio of her stating it, and when I showed her , she stood there dumbfounded and walked away. read more

Love this Chick fil A! Definitely recommend this one out of all of them in Fayetteville! They're always busy but they hustle & make sure u quickly get your food hot & your order is correct. Great atmosphere. All the staff members are great especially Kendra! She's always smiling, nice & enjoys having small talk with customers. Thanks Kendra for all you do read more

I come to the Chick-fil-A for service more than anything especially living in Fayetteville where people are so short snappy and rude recently when I've been going to Chick-fil-A there is very little manners and I'm not hearing any my pleasure at all. I'm not sure if they stopped doing that, but Service is everything to me and they are dropping the ball here in Fayetteville read more

Always remember to check your order here before driving home. Tonight it was blue cheese on my salad when I asked for no blue cheese. Unfortunately I could not enjoy the salad because I hate the taste of blue cheese. This has happened multiple times at this location, hence the review. read more

Chick-fil-A - Incorrect order - Fast Food Near Me - Fayetteville, North Carolina

I ordered Polynesian sauce and the gave me chick-fil-a this is outrageous as a black woman i want a refund and some Polynesian sauce today or i will be calling the manager read more

Chick-fil-A - Does this look like Polynesian sauce to you??? - Fast Food Near Me - Fayetteville, North Carolina

food is great as usual and honestly I'm not the type to write a review. But three different occasions I have ordered a pup cup for my dog. and I get my food and of course there's no pup cup. The receipt all three times even said I ordered a pup cup and on the side of the bag it said pup cup. why do you guys keep screwing me of a pup cup. I always tell my dog I'm gonna get him a pub cup and he gets so excited then I come home without a pub cup the last three times he's been mad at me because of y'all. two of the times he has been in the car with me. He's a big old pit. Y'all have definitely noticed him and still no pup cup. Of course that bothers me but how do you think he feels. shape up chick fil a read more

Prices are high and food is just ok. Nothing special My daughter used to love chick Gil-a Recently she says it is nasty read more

Chick Fil A has really delicious food and has friendly, helpful employees! I would reccomend it!

It's no secret that chick fil a employees are the best of the best but I was super impressed here. I have celiac disease and have a lot of requests to ensure no cross contamination with gluten. They were EXCELLENT about it. After apologizing they informed me that they deal with it all the time. read more

Good chicken. We love Chik fil A. The chicken sandwiches are the best and the waffle fries are our favorite

I'm usually not one to take time to write reviews but this location (although newer and still decent looking) has a serious service issue. Almost every time I have come here I have made sure to ask for a certain number of sauces. It is always correct on the receipt. Yet somehow they always short me one or two. Today I asked for three honey mustards. When the girl handed me my bag I asked her if she had put in the three honey mustards and she smiled and lied right to my face and said "yes". Got to the car, and not a single sauce packet. Decided to check the rest of my order and apparently whoever packed my 8 count nugget only got up to 6 before they must have decided they weren't getting paid enough to count all the way to 8. Check your people because if everyone's order was like mine today (and almost every time I've come here) then you have a serious problem. And I understand this might seem petty, but it's stops being petty after the 5th or 6th time it happens, then it's just a lack of attention to detail. If they lack attention to detail in the orders I have a hard time believing they don't lack attention to detail in other aspects (like hygiene or cleaning the restaurant). read more