I really would come here more often if it wasn't so busy during peak times. Did happen upon the Lacey location this evening with my dad and loved my spicey chicken sandwich meal. At about $12.00 for meal with drink, pretty reasonable. It's the outstanding service that truly impressed me. Even with staff that are mostly teenagers, the service level is high. And the fact that this a Christian-owned chain all but seals the deal for me. Be sure to get the Chik-fil-a sauce for your fries. Pure bliss! read more

Chick-fil-A - Cold lemonade - Fast Food Near Me - Lacey, Washington

Darn you Chick-Fil-A and your festive light tunnel! My kids beg to go through the drive thru every night now. It's so cool! read more

Chick-fil-A - Christmas light tunnel! - Fast Food Near Me - Lacey, Washington

I love using the app to get things started. The drive thru staff ensure the order is correct. They are always positive and upbeat, even in the rain. My food is always hot and fresh. read more

Chick-fil-A - Fast Food Near Me - Lacey, Washington

I enjoyed their chicken strips. Perfectly crisped coating and juicy chicken. Had the cookies and cream milkshake and oh it's chef's kiss! The staff here are super nice, polite, and respectful. The restaurant is very clean. They have booths and tables. I recommend you all come here and enjoy their food. read more

Chick-fil-A - Interior - Fast Food Near Me - Lacey, Washington

Food As always the food is great. The chicken nuggets looks and taste like chicken, no processed chicken here. Service The staff brought the food to the table, professional and courteous. Ambiance Clean, average noise, great place to eat in or take out. Great place, I have been here so many times, yet you find people giving 1 star for whatever reasons. read more

Chick-fil-A - App QR code - Fast Food Near Me - Lacey, Washington

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Always a great experience at Chick-fil-A. Consistent food, cleanliness, and the best service in the industry. Today that has a guy on his knees cleaning the chair legs. Who does that? Only here and boy did it make a difference in those chairs. I shall return. See our YouTube channel Coolest Life. read more

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waffle fries = yum waffle fries = yum waffle fries = yum waffle fries = yum waffle fries = yum waffle fries = yum sorry, service awesome i get yummy food and my order is never messed up! it gets crowded sometimes in drive thru but that because their ordering the whole store read more

Today we went through the drive thru.. the employees there are great! Fast, Friendly and accurate! The food was hot and fresh! The waffle fries were seasoned perfect today! This particular chick-fil-a was very clean! No smudge or dirt on windows, parking lot was clean and looking through the drive thru window you. Could tell it was clean back there in the employee area. read more

Easily the worst chick fil a I've ever been too. Constantly behind, always parks you and you have to wait 10 minutes to get your food. And for some reason, when you order a breakfast burrito with no chicken...they somehow find a way to mess it up. This has happened well over 4 times. IM NEVER GOING TO THIS LOCATION EVER AGAIN! read more

Well deserved 5-stars. Friendly staff and clean restaurant compliment a quick order process and fast preparation time. Did I mention the chicken? Do I really need too? You know it's going to be good. For me and my family it doesn't get better. I personally like how hot the macaroni and cheese is served HOT. I like to nibble on the Mac with my sandwich. Throw in a strawberry lemonade and lights out. Keep up the good work. We'll be back soon. read more

If I could give this chick-fil-a a 0 stars I would. We had the cashier Brooklyn who was very disrespectful and rude. Cut us off after every other sentence and had an attitude i then asked for a manager who was Nathan and that was even worse! Becky was so not helpful who was the other manager on duty this evening. This has to be the worst Chic-fil-a we have been to and thank God we don't have to come back to this one again. Shame on you Lacey location for the lack of customer service and poor poor communication. Usually there is a standard of service and this one needs a big revamp and also explains the minimum stars on this location. read more

Chick-fil-A - Brooklyn the cashier - Fast Food Near Me - Lacey, Washington

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Had a yen for fried chicken in the morning and remembered that I was near Chik-Fil-A. Been to some in California but this was my first time visiting one in Washington. so glad I dropped in because they have a large dining room so I wasn't shoulder to shoulder with other parons. The staff got my order wrong but it's easy to forgive because they corrected the problem immediately. That Oreo milkshake was heavenly and I can't wait for the summer so I can get their peach milkshake. If you've never been to a CFA, the thing that makes people come back is that CFA sauce. I don't know what's in it, but I tasted bacon and it's intoxicating. The chicken sizes are a little disappointing, but whatever, I'm there for the taste. So glad to be there when the restaurant wasn't too usy, because I used to go to the one in Hollywood and that place had crazy lines. They're going to build another one in the old Fujiyama space in Olympia (Booooo!!!) but I'm glad they'll be closer to me so I can get all my favorite bites. Another thing I liked about this particular location is that they had a bin near the condiments where you can leave the condiments you don't use. So glad they do that because I hate throwing those sauces away when you don't need them so if you find you need one more sauce to finish off your chicken, help yourself! read more

Gave me 25 nuggets in my damn 30 piece. Shameful. For 30$ you'd think they'd be precise

Fired my pregnant wife after she applied to a different location due to bullying from leadership, that hurt the operators "feelings" so much so that he fired her. Thin skin in this business is crazy, and here I thought Republicans cared about children until they popped out, this place can't even do that. Food is decent but far too expensive, $13 for a biscuit and a shake? Crazy. Thankfully I don't ever have to come here again read more

The costumer service was terrible, I was greeted by this worker named Checo who was rude, disrespectful and has no manners. He kept rushing me while i was trying to order food its like he wanted me to get it over with. Please work on managing the staff members. read more

Extremely kind staff at this location. Large space with tables, booths, and high chairs for little ones. Food is Chick-fil-A so it's always good. read more

We stopped a Chick-fil-a on our road trip. We don't have one close to us. We stopped in Vancouver, WA. The food was ok. I was kind of disappointed the grilled chicken nuggets were good but dry. My husband had the origchicken sandwich and he said it was good . As he said ," Nothing to write home about!" But I do love your waffle fries and that fry sauce! Delicious! The staff was very friendly and helpful. And the restaurant and their bathrooms were very clean and comfortable. It was a good pit stop! Thank you! read more

Food was ok. The chicken wasn't very crispy. Service in drive thru was nice. Pretty average read more

Chick-fil-A - Fast Food Near Me - Lacey, Washington

$20 for a tiny chicken breast I finished in 3 bites!! Just not worth it anymore! I remember those sandwiches were a good size and worth the money!! read more

I went there this morning and the lady at the window. Her name was Janelle, was very unfriendly and rude. I don't think that the first person you interact with when you first get your food in the morning, should be someone that seems like they don't even want to be there. read more

Visited on a Saturday during lunch time. The line went all the way to the ACU. We decided to order online and pick it up with the dine in option since curbside is no longer an option. We should have just stayed in the drive through line because it took 20 minutes for two chicken sandwich meals. The food was tasty as usual, but the fries were not full when large was ordered. read more

Chick-fil-A - Large fry not full. - Fast Food Near Me - Lacey, Washington

Both the food and the service are awesome!! Get the lemonade!! I like sun joy with unsweetened iced tea. Everything has always been very good! So conveniently located near I-5, too. read more

Always love chick-fil-a, and then they do something like this and I REALLY love chick-fil-a. Small gestures like this sets this company apart from other fast-food restaurants! read more

Chick-fil-A - A thank you note from CFA Lacey! - Fast Food Near Me - Lacey, Washington

Drive through but menus so tiny you can't see options. Place order for sandwiches and unsweetened tea and request sweetener and Ketsup. Receive bag and inquire if sweetener and ketsup are in. So. You're assured yes. You inquire again because you don't see it. They assure you it's in there. You get to your destination to eat. Guess what's missing? Fortunately, they have you sweet tea that you can't drink because it has sugar. Good job. read more

everything was good until we saw this disturbing thing... in the bathroom an employee clearly used the restroom, exited the stall, fixed her hair, grabbed a paper towel, pushed down the trash, then walked out. never washed her hands. i know this is bad because we watched her immediately return to work. so nasty. unfortunately we had already eaten our food. read more

Fantastic service, great experience every time. I frequently order food or drinks (diet lemonade) from this restaurant and every time u am very happy with what I receive. read more

I've always really enjoyed picking up a salad, some nuggets and cookies on occasion. Not sure why every time you specifically ask for extra dipping sauce they seem to never listen and always just give you one or two. Also, my cookies were horribly hard and almost stale! I will definitely be thinking twice the next time I decide to drive 15 minutes out of my way. read more

Food is always correct, order takers are friendly. The speed of service may not be so great but you can't blame them when they're 30 cars deep. I haven't been inside this location but from previous memories, all the locations are warm and inviting. read more

Wonderful experience at this Chick-fil-A! Indra came over to check on us and even refilled our drinks! 10/10 customer service. Thank you! Will definitely be coming back. read more

The food I always cold and now the staff is horrible. Skip this location if you can the management is just bad.

First time inside a Chick-fil-a. Ordering was easy. Counter staff were fantastic. The food was delivered to our table. Chicken sandwich was delicious. Had some waffle fries...love the sauce. Definitely will be coming back! read more

First time we've eaten at Chick-fil-A & we'll do it again! Service was great, food was served hot & was very good. The restaurant was clean & busy, but we had no trouble finding a table. I had a Chick-fil-A Deluxe *I liked the way they cook the chicken! A boneless breast of chicken seasoned to perfection, freshly breaded, pressure cooked in 100% refined peanut oil. The bun & the condiments were very fresh & good. Hubby had the Spicy Deluxe & he didn't care for it. The Waffle Potato Fries were cooked perfectly. The Ranch dressing pods were good on the fries. He had a strawberry shake which was nice & thick, I had iced sweet tea. read more

This location's drive thru has gotten my order wrong repeatedly. For that, this location gets the lowest rating possible. Find better help.

Just as good as any chick fi A across the U.S. I was visiting from Los Angeles & decided to have a drive by nom nom of the Spicy chicken deluxe version & waffle fries plus soft serve. All yum Yums were consistent in flavor. read more

Chick-fil-A - Spicy Deluxe Sandwich, my go to at Fill-A. Very tasty - Fast Food Near Me - Lacey, Washington

Awesome customer service. Food is extremely fresh. The person made fresh coffee for us. He came back to our table asking if we wanted refill for the drinks. Always greeted and replied with "my pleasure" with happy face. He even remembered my name. read more

Really don't know why all the fast food places around here get low scores. As for this location, I had no issues. Place is new, clean and the staff was pleasant. It's a Chick-fil-A, so no need to review the food. It's pretty much the same. read more

Chick-fil-A - Fast Food Near Me - Lacey, Washington

Everyone knows how the food is, but I just wanted to say this Chick-fil-A has some of the friendliest employees! We've been here twice this past week and every employee we interacted with was super friendly and helpful. I'm always impressed by how efficient Chick-Fil-A is given the constant demand. Huge props to Jenaya who stands out in the elements, helping move the drive through line along. She's the friendliest and even remembered us! read more

Disappointed that they take forever to service folks who decide to go inside and pick up. We waited over 20 minutes and saw people who came in and ordered fresh get served immediately. We ordered online waited in our car for a while, then went inside and had to wait an additional 15 minutes. It would've been faster to go through the drive thru 3 times. Food was good as usual. read more

This was bad....I waited close to an hour from start to finish to get one meal and the food was cold which made it even worse. Their highly advertised Mac n cheese was stale dry and not even filled in the small container they serve it in. I wouldn't recommend this chick FIL a experience. Hopefully the one in Tacoma is much better in service, expediency, quality and taste. This was a huge let down read more

went here for a late dinner the other night. the line wasn't too bad and it wasn't long before we were up to order. super friendly kid took our order. we drove up to the window and were greeted by the most friendliest chickfila employee ever (Shelby)! y'all picked the perfect person to be at the window. and of course there was another Shelby in the background with all smiles. the food... got the cobb salad and honestly, that was the best salad i've ever had at a fast food restaurant. that was super delish!!! the cfa sandwiches were also delicious! the bread was so soft and buttery and it literally just melted in my mouth. improvements: -had to wait again for them to work on my salad bc the kid who took our order messed up -i got a fork packet with no fork in it but i had an extra fork in my vehicle so that worked out -the fries we got were really cold -didn't get napkins or the extra condiments i asked for other than that, we really enjoyed our food. we'll def be coming back to this location. read more

Chick-fil-A - Fast Food Near Me - Lacey, Washington