This store has a sparkly clean dining area. I love the small flower arrangements on the tables. That gives it a very welcoming environment, a little bit of a boost from usual, casual dining places. Although I did not get her name, the cashier who took my order was very sweet. She didn't rush me. She had all kinds of answers and suggestions for me. I asked a lot of questions. I typically don't come here for breakfast. In fact, I think this may be the second time that I've had any kind of breakfast from any Chick-fil-A store. Shortly after we sat down, our food was brought to us. I was happy with the appearance of our order and the accuracy. The only thing that I wish is that my sandwich were hotter. My tater tots were piping hot, but my sandwich was not. I have a feeling that maybe a little more time should've been taken and waiting for the tater tots to be closer to being done and then preparing the sandwich, not the other way around. I'm sure that the store would've remade my sandwich so that I would've been hotter if I had taken it up to them and brought the issue to them, but I didn't wanna bother to do so. It wasn't like it was inedible or anything. It just wasn't quite as hot as I had hoped. Luckily, because this particular store shares a giant parking lot with Best Buy, Costco, and a few other small businesses, there typically is more than enough free parking here. read more

Chick-fil-A - Nice & clean - Fast Food Near Me - Los Angeles, California

1st I did not know there was no drive thru The space was clean & they were quick with the food so that's a plus and also friendly The only thing is that I asked for an avocado lime ranch for salad instead of the creamy sauce but they gave me a creamy sauce & since my order was take out I left without checking till I got home so I would say just double check your order before heading out read more

I had a wonderful experience at this establishment. The food was fresh and just the right temperature. The service was so good that it made my guest and I feel special. To the effect that I got back in line a second time just so I can could start taking apart the dessert menu. The ambiance was relaxing and not too noisy as well, which is a welcome change from hustle and bustle of all that is going on outside. We had a spill to clean up and even that was handles with dignity and great care. I would like to personally thank and ask that the following employees would be recognized at your next team meeting. JAYDEN JESSICA DANIEL read more

Chick-fil-A - How nice of them to leva this on the table to bring some warmth and kindness to our day. - Fast Food Near Me - Los Angeles, California

Hadn't been to Chick-fil-A in a very long time. I was passing by, noticed this location, and decided to stop mostly because of the huge free parking lot nearby. I'm not a big fast food person, but once in a while I'll still give in. This location looks pretty new, which helps. Everything was clean, organized, and the staff was friendly. But honestly, that's kind of the standard for Chick-fil-A at this point, so it's more of a "must have" than something surprising. Nothing really stood out in an amazing or terrible way. Overall just a smooth and normal experience. One small thing I liked -- they gave me two sauces instead of one. Maybe that's standard, maybe not, but small details like that are always appreciated. read more

Chick-fil-A - Fast Food Near Me - Los Angeles, California

Cassandra was the most helpful person ever. And so kind. We are grateful for her service. I had a beautiful lunch date with my daughter. We always loved the new seasonal flowers on the table and as always the food was yummy and perfect. read more

Chick-fil-A - Dr. Pepper Float - Fast Food Near Me - Los Angeles, California

Plenty of parking. There were 4 unused EV charge stations around the corner. This was the least busy Chick fil-A I've been at. There were 4 tables on a weekday night. Place was very clean. They have indoor and outdoor dining. The food was brought to my table with a smile. The chicken sandwich was warm and very good. There was a diner with his laptop working. There are outlets for people who need to do work. Liked that the staff didn't bother him. read more

Chick-fil-A - Indoor dining area - Fast Food Near Me - Los Angeles, California

My kids love the food , it's always hot when delivered . To bad it's not open sundays.

Located near Costco Los Feliz where Mimi's Cafe used to be. Next to Wells Fargo. Consistent Chick-Fil-A good quality chicken sandwiches. Customer service not as "chipper" or enthusiastic as other locations, but they are friendly enough and efficient. Good location; parking can be hectic. read more

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Ive probably come here 4 of 5 other times since they opened and never had a problem. This morning, I went for breakfast as I had an expiring free chicken biscuit in my app. So i ordered a chicken biscuit to go and headed on with my day. Ran a few errands, then went home. Opened my food to eat my chicken biscuit, only to see a wrapped plain buttered biscuit in my bag. No chicken at all. Just a plain biscuit. Very disappointing. You'd think a chicken place would make sure the chicken is in the order. Now im here heating up costco chicken nuggets to eat with your plain biscuit Order number 382209 Placed on 02/27/2026 read more

Chick-fil-A - My Chick Fil A "Chicken" Biscuit this morning - Fast Food Near Me - Los Angeles, California

I'm not gonna lie, I usually drive all the way to the Pasadena location just because I can't stand the Chick-fil-A attached to the Americana. There's never parking, it's always overcrowded with pickups, and of course, it's attached to a whole outdoor mall, which makes it even more chaotic. No hate on that spot, but I'm so glad this new location opened. There's plenty of parking since it's right by Best Buy and Costco, with tons of pickup spots and general parking. I went in to order and grab my food, and as usual, the staff was super nice and helpful. I'll definitely be coming back here just for the simple fact that I can actually park and not feel rushed out. read more

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When I selected this location on my maps for navigation I saw the low rating and was wondering why, because that is not that common for a Chick-fil-a. I ordered online because I was in a rush, wanted the food to be ready when I get there. I went in to pick it up and it was not put in to the system so I had to wait for at least 15 minutes. Not great but it happens. Then I got my grilled chicken sandwich and wow, I never had anything this bad at a Chick-fil-a. It was just terrible, the chicken was somehow watery but not as juicy as usual? Also, the bread felt kind of stale. The whole thing tasted like something you would grab at a 7eleven, not Chick-fil-a. Now I get the low rating read more

Chick-fil-a has a special place in my heart as a certified chicken lover. The food prep was probably the fastest I've gotten food chick-fil-a ever. The only reason why I'm giving a 2 was because of 2 things. 1. The staff seemed to focus on the line that grew in a matter of a few minutes, even taking an employee who just went on break prior to the people in line. 2. There was hair in our fries. Honestly it ruined the meal after that. I know chick-fila-a has high standards so I'm hopeful this location will turn around in the future! I could see this as a very busy location with Costco being in the same parking lot. read more

This Chick Fil A is the best in the area. The only thing missing is a drive thru. Quick service and the chicken is always extra crispy. Probably one of the few Chick Fil A locations that doesn't give you all crumbs when you order fries. read more

Love Chik-fil-A but this particular restaurant can spend more resource in training its employees. This is the first Chik-fil-A where I had not a single "my pleasure" out of all the employees I encountered that particular morning. Order my food but it took forever to receive. When the food eventually arrived, the server forgot the drinks. The server said she would be back with the drinks. Server never came. Went to the counter to ask for the drinks. The server brought coffee but then left out the juice. Never seen such incompetence. Another server handed me the juice. It was not like the servers were busy, as I was the only customer at the time. I have never experienced so rude, unfriendly, and lazy employees. read more

They steal customers belongings... I bought a lemonade left my $50 dolla vape by accident came back in 20 minutes and Daisy the manager told us they threw it away. read more

We love chick-FIL-A and was really excited there's one near by now but we all got food poisoning...

This place recently opened in this area. There is plenty of parking here that's for sure. No drive thru though, which is fine. Plenty of seatings. There is a separate door/ room for those who are picking up. That room is not attached to the main area. The workers there are extremely nice and would definitely come again when I come to shop at Costco! read more

Love Chick-fil-a, but this one has to be the worst I've ever been to. Never again. They have no napkins had to wait 10 minutes for some. And a refill on my drink took just as long. Trash bins filled to the max. What a shame Chick-fil-A read more

Chick-fil-A - Fast Food Near Me - Los Angeles, California

Don't order the Cobb Salad...or just say-Bacon Delete ¡ I inquired about that ingredient upon ordering and was told by the counter person that it was freshly cooked in their kitchen. When I took my to-go order home to eat...big surprise that the bacon was raw, pink, uncooked, like right out of the fridge. One salad I'll never order again. read more

Chick-fil-A - Cobb Salad, raw meat - Fast Food Near Me - Los Angeles, California

Service was bad and rude. We asked a question and was given back attitude and felt uncomfortable. The food was overall okay we asked for extra sauce. We got 3. Overall your employee Daniel was so nice and deserves a raise. He made sure we were treated with respect. Thank you. read more

It was my first time at Los Feliz location and I was surprised there was no drive thru. But that's okay! I did curbside pick up instead. I made the order for my family and I around 2:11 pm on a very hot day. We waited about 20 minute in our car and nothing! My husband decided to get out of the car and see what was going on. Keep in mind we didn't notice a lot of customers around this time. My husband came back with the order 5 minutes later and we decided to just eat in the car because of how hungry we were. Our food wasn't properly made and some Items where missing. Service, quality, and food was just not as expected. This is one CFA I will not be returning to at all. I've NEVER encountered just a bad experience at a CFA. TIL that day read more

Parking is outrageous but once inside it's they move quickly. I do love that they give students the opportunity to work. You can tell it's their first journey in the workforce. I decided to take my food to go, but next time gonna try curbside takeout. read more

This is the worst I've ever been treated at a Chick Fil A (complimentary). Instead of being greeted with mandated pleasantries and forced, excessive courtesy, I was treated with genuine indifference. The staff's sincere apathy for me yielded the most picture perfect spicy deluxe sandwich I have ever been served. I feel certain and glad no one who works here will ask God to bless me, as it should be. read more

Spicy deluxe with medium fries and drink. Food was good and came out quick. Consistent with previous Chik-fil-As I have been to. Great ambiance and layout, clean and nice dining areas. Service could be improved. There might be a bottle neck with the food delivery to tables and out going orders. It seemed like only one young lady was handling that for all orders and having to find the correct customer. However her customer service could have been better when asked for a refill. The experience left me feeling burdensome and her attitude was not the best. Not sure why she felt like in an anxious rush since the lunch rush was over by 1:30pm. My refill came back with the cup filled up to the brim with ice and 1/3 of my soda poured back out. We all know there are high profit margins with the sodas so why are we being stingy with the refills. Anyways I hope with better training and experience the service will be better because it has left a bad taste in my mouth. read more

I LOVE this CFA!!! It's nice and clean and the best part of it is the Powerade. The only downside is that they don't have a drive thru unfortunately. Other than that no hair on my fries or sandwich! Will go again when i'm in town. The GM was nice and even said "My Pleasure", which some CFAs don't do anymore. read more

This Chic-Fil-A location definitely overtakes the Galleria location. As soon as I walk in I was greeted by so many "Hi welcome in!" and I loved it! Alvin took my order, and was so nice and took time to take my order and made sure it was exactly how I wanted it. Another team member made sure I had all my sauces, I didn't get the name unfortunately. The location was so clean and spotless, but very cold. I got the "Spicy Deluxe" Meal and it was so crispy and good as well as the fries. I will definitely be coming back soon! read more

We got catering for our event and the food was delicious. Everyone loved the Mac and cheese and mixed lemonade with the sweet tea. The chick-fil-a team even hand wrote a thank you card for catering with them! Will definitely be coming back for other events. read more

I had an amazing experience thanks to Ismael at Chick-fil-A! Even when I was waiting and others overlooked me, Ismael noticed from across the restaurant. He took the initiative to ensure I was helped promptly and with a smile. His dedication truly made my day exceptional service! read more

The low reviews are correct: this store is very very slow. I don't understand if it's because of low staff or whatnot, but I frequently wait 30 minutes for mobile orders. It's a shame because the location is very pretty, but the wait times are horrible. read more

Best chick fil a in LA! It's clean, great service, and easy to enjoy. Plus the operator is always giving away free items on the chick fil a app! Shout out Robert Paterson, he knows how to run a franchise! read more

Deleted rewards account. They sent me a reward Saturday night that's limited to only 2 days one of those days y'all are closed and the other day was a federal holiday and the response I got from cashier and manager was ‍, their curbside pickup is awful, slow system. read more

Chick-fil-A is one of the best run fast food chains in the business and also shares that status with In-n-Out. This location is brand new, but may be the best location in L.A. One of the main reasons for that is that it doesn't have a drive thru and is not a constant zoo. Staff is exceptional and seem to care about their jobs, unlike at most of other fast food chains in L.A. even at $20/hour (McDonalds has really done downhill in this regard.) Keep up the good work Chick-fil-A! read more

I went tonight and i was helped at the register by i believe an employee named Sam, shorter girl who appeared to be in late 20's. She was very passive aggressive at the register, she had mistakenly input sauce which is understandable but when i asked for her to fix it for me she just kind of ignored, brought me sauces and slammed them on table not even handing them to me. Very rude and disrespectful read more

DISGUSTING! ! ! They allow NONE Service dogs inside, I was able to capture some photos of a couple with their dog on the table as we waited 20+ minutes for our on line order. The table was NOT sanitized after they left. When they finally brought our order it was wrong. They didn't try to make it right, just gave us a refund. read more

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Omg I hate to be this person but they had me waiting almost 20 mins for my food sitting in curbside. They always take forever to bring out my food and when I get down the workers are just gossiping. I dread coming to this Chick-fil-A. read more

8:50pm first time trying chick fil a.... I heard the rave and recommendations never again manager on charge that night was rude and very mad my husband and I was asking for recommendations and she didn't help and keep making angry faces people on yelp u can rave about this this food chain but f9r my first time experience never again rather go to pollo loco read more

I work in the same plaza and they just recently opened. Ordered food 25 min ahead of time and still waited another 5 when I got there on my lunch. The staff is very unwelcoming and unprofessional. I walked in they didn't even acknowledge I was there and they were just gossiping and laughing. After I draw their attention and hat to repeat my order several times they just said wait there and later handed over the food without even looking at me or saying thank you. Not a good start for a new location. Never going back read more

My husband and I had never been to this location before, we stopped by last week during a road trip as we seen it was close by and we're so glad we did. From the moment we walked in, the service was good. The person at the counter Manny I believe his name made our order made the experience smooth and pleasant.A young man named Adrian took care of us very well, by making sure we had all our sauces in the bag and kindly let us know to ask if we needed anything else. His attention to detail stood out to my husband as it can be very hard to find . Not only was our experience great the food was fresh, I could tell it was prepared well. read more

Alvin & Caleb was the best ! He personally made our sandwiches and chicken nuggets! Customer service 5/5

The food was fine. My biggest issue was the fact the front of the house team members was standing there talking. I would suggest for them to stay productive by restocking and cleaning. Not only that but the restrooms were not clean or restocked. Very disappointed at this location considering they have been open for a couple of weeks. read more