Kinda sick of everyone I know talking about this place like it's amazing. It's really not that special. Their fries and chicken are only okay compared to other places like Chicken Express or Raising Cane's. Customer service is great I haven't really had a problem with it. Their tables are always dirty, they can afford to hire more people. The only reason I would come here would to get my favorite drink, hi-c which is different from the store bought version. read more

This is the second time in the last few months that I have been here and it is so dirty trash everywhere. Had to clean my own table .. it's so sad is it going down .you can't even see the floor from all the trash . read more

Great customer service and always quick no matter how long the line is. For a quick grab, this is definitely where to go.

Great place great food ,first time I got old food ... chicken taste like it's been frying all day ,very tough and dry

The people are friendly but they tend to mess up my order or fill my fries only halfway. What's great is that they're willing to fix it but I'd hate to ask them to fill up my fries because then it just looks like I ate some lol. Patient staff though, they're usually really busy and they keep their cool while constantly trying to keep the place clean. read more

Order screw ups / wrong. They are fast but two orders in two weeks screwed up. I let it go the 1st, but apparently it's a pattern. read more

Ordered a sausage, egg, biscuit without cheese. Got home, packaging stated no cheese, opened it up, I see cheese. I dont live around there so I wasn't going to drive all the back and I couldn't remove the cheese because it melted. Biscuit was hard to. Definitely not going back to this location read more

Great fast food place. Line moves quickly, clean, and consistent. My family loves chick-fil-a.

The best customer service! They set the bar high and never disappoint! Great food and cheerful faces- always. Recently renovated restaurant and even during busy times, the lines move quickly! read more

If you drive through this Chik-Fil-A double-check your bag and double-check to make sure you have every item. More than once we've driven through and didn't get all the food we paid for. The only solution they offer is for you to drive back. read more

To many flies and Mosquitos inside my sandwich lettuce second time this happen first inside in my drink now went to the window but if u came inside there's too many flies maybe is because the trash cans are always to full . read more

Chick-fil-A - Fast Food Near Me - Mansfield, Texas

Wonderful! I simply love Chick-Fil-A and this location is no exception. I'm always impressed with the outstanding service, clean restaurant and speedy service. I've never had a poor experience there. read more

Just stopped in for a quick lunch and must say this chic fil a has great customer service.. Very clean and good food.

Chick-fil-A is the Ritz-Carlton of Fast Food! They are the most well mannered, professional, well trained employees in this business and most other businesses can get in this line as well. Customer Service seems to be ahead of everything. A brilliant business model in my opinion. read more

Great service at this Chick-fil-A as with most of them. Staff is friendly and service has always been quick. One of my favorite fast food places. read more

By far my favorite fast food ever! Always fresh, always yummy, and the people are always friendly!

I went to there twice this wk and both times they got my order WRONG and I had to repeat my order 3 times to get it right! I am very disappointed with the service that I had gotten the last couples of time. read more

The guy that works there his name is Brandon, he's one of the managers I told him I didn't want any salt and they still put salt on my fries. He has nasty customer service! read more

The food is great obviously, but i'm here to comment on this location specifically. I came here with my fiancé. Prior to coming here, I needed to buy some makeup, so i decided to play around and put some on his face as well to show him how he would look with foundation on. I went to find a seat while he ordered and the cashier accused him of being gay. He asked him, condescendingly, what product he had on his face, he said that his fiance put it on his face, not him. The cashier replied, "I'm sorry, what product did he put on your face?" He pointed at me, and said "it was her." They were laughing and making fun of him. it was pretty offensive. I knew Chik-fil-A was a little conservative, but this was rude, unfriendly, and embarrassing. Bad customer service. read more

This is by far the worst chick fil a location and I'm upset it's the closest one to my house. Everytime there's even a few people in line the orders get crossed and they rush you so you don't look at the food which turns out to be completely wrong. The last 2 times I've been they are rude at the window. I always give them the benefit of the doubt because of how good the food is and all other locations are so much better...why can this store not get it together? read more

Always quick, yummy and filling! Never have any issues. Waiting for them to make spicy chicken nuggets!!

This is a Chick-fil-A. They are the same as every other one. Which is good. They are my favorite chicken sandwich and nuggets. As every other one, the workers are friendly and nice. Always clean. Their breakfast is good too. Drive-thru is quick, fresh and hot. I see that some of the reviews are poor, which surprised me as I have never had anything except always great. I have never had an incorrect order and it has always been spotless. Highly recommend read more

The food is great, but I also love the beliefs behind the company. Everyone is so friendly when you walk in and there is no drive-thru that is faster. read more

They got my order wrong through drive through.Seeing it was rush hour I never bothered to complain on site.The sad part is it was a simple #2 deluxe order with lemonade.Nothing complicated. -p.s. I signed up just for this rating hopefully they'll be more careful next time. read more

Great service . Excellent chick -fil-a. Thank you

What's not to like about chickfila. love it

Love Chick-fill-A, this location is no exception. Excellent customer service. Always busy but the wait is never extreme. Clean. Hot food. Always fresh. read more

Great Chil-Fil-A location. Extremely fast service even during lunch. Very clean. Very friendly staff. A+++

Went through the drive-thru today and got home to realize I had been given the completely wrong meal. I tried to eat the fries and sandwich I was given, but they tasted terrible. The fries seemed over cooked and crunchy and the sandwich was just not something I like. I decided to call to see if I could just get my money back since i do not actually live in Mansfield and had only stopped there on my way back home to Arlington. The woman who answered the phone had a very strong accent, was quite rude and constantly speaking over me to cut me off. She did state that she could refund my money if she could find my order. She was unable to find it, even though it was confirmed that I had called the correct location, i had my receipt and had used my friends app with the purchase. She told me I would have to come back in or she could write my name down for next time I come in. Neither of those were convenient options for me as I do not frequent that location, nor do I live near it. I asked to speak to a manager and she stated that she was the manager, me frustrated at this point, sighed loudly and stated that was disappointing. She then said well, the general manager wasn't in the store today. She took my name and number and said she would look and call me back. I was called back by a man who stated that he could not refund my money without me driving back out with the incorrect meal. I begrudgingly drive back out to Mansfield to get my refund. The young man at the counter was very polite, refunded my money and offered to get me my correct meal. I declined the replacement as I feel sick to my stomach from what I did try to eat and do not want to try anything else from this location. I did tell him I was upset with how I was spoken to on the phone and he offered to get the manger for me. I thought, "oh great the same woman that was so rude to me in the phone", but was surprised to find out it was not as she did not have the same accent. She also stated that she had not answered the phone since she had been there today. So along with the poor customer service I had received the phone, I had also been lied to. I was very displeased with the whole experience and expected so much more from this company. I will NOT be going back anytime soon if ever. read more

Ahhhhhh. The customer service is like a breath of fresh air. And when I say I can 'eat my weight in their chicken nuggets', I don't mean figuratively! Love this place. GREAT customer service and the food is oh-so good. read more

Tiny "Nuggets"(I mean tiny like shriveled up fried oysters), dry, and packed into a tiny box, and shoved into a tiny paper bag. The chicken fingers were likewise shriveled up and very small as well and also packed into a tiny box. Absolutely a bad experience! read more

6 am crew as good as it gets. Clean food good people. Be respectful of hard working people making the little bucks and go inside to order to go. Lazy people get what they deserve. read more

I have had wonderful experiences at this restaurant, given 4-5 order mistakes. I made it through that, however, I was told Saturday they were discontinuing their senior discount. Very disappointing. I go there every Saturday to buy lunch for my 93 yr old Mom and me. She is down the road in assisted living. Apparently, greed even gets to a fine organization like this..So disappointed! read more

My son and I love to stop by and get breakfast before school. There is always a line but it's well worth the wait. The food is always steaming hot. They have never messed up our order and staff is super friendly. read more

The customer service here is phenomenal. Lunch rush is absolutely crazy, but the food and people are great.

I dont have to post this. Everybody already knows this but chick fil a is excellent. Yumm, my favorite meals are the chicken nuggets, spicy chicken sandwhich, and the waffle fries. The lemonade is to die for. If I wasnt so fat, I would eat there like everyday lol. read more

I enjoy eating at this specific Chick-fil-a because customer service is always excellent and they never mess up my order. Excellent Customer service. read more

By far my favorite fast food. Very consistent. Always friendly. I would give five stars but when you get a drink it is all ice and very little drink. Still can't beat their chicken sandwich.! read more