This was the most stank ass chick fil a i've ever been to. and i've been to a lot of chick fil a's. the floors were dirty, they were so unorganized, hardly any of the tables were cleaned off and the floors were slippery and felt almost greasy under my feet. after we got our food i went up and asked for another chick fil a sauce and she said "come back in 5 minutes we don't have any right now." who tf runs out of chick fil a sauce. read more

Guy named JOSE taking orders outside on 9/7 around 1pm was really rude. I have never had a negative experience at Chick Fil A until now. I didn't appreciate him standing there and waving his hand at me to move up maybe a foot and a half.. then get my order wrong... then say "is that it" and "ok" after I paid. Thought he would say hi in the beginning like a normal person and then thank you or have a nice day at the end but nope. Just "Ok" and walked away after I tapped my phone lol. I'll just go out of my way to go to the one on Mill and University. The girl (didn't catch her name) outside at the same time was very sweet read more

Delicious and I can eat there because it's carb friendly(if you are careful) loved it! Tender chicken nuggets (grilled) and superfood! So so yummy! read more

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I always order a spicy chicken burrito from this location. For some reason, I don't know if the cashier was new or what. She said they don't make spice chicken burritos. Told her they have always made them for me then said " Well sir I'll get you the sausage burrito" she was very rude about the whole ordeal. Overall this location is great but horrible service. read more

Food was lukewarm to cold, my medium fry was in a small box with 5 fries in it, chicken strips were way too tough for being lukewarm. I love chick fil a in general, but this location needs to figure things out. read more

I pulled in the drive through & there were no cars in front or behind me so naturally I'm thinking 'yes! This'll be quick." Takes me at most 30 seconds to order a #1. I pull up to the window to pay and get my drink, a lemonade. After that, I'm just sitting and waiting for about 5 minutes. I know this as Rihanna's Watch n Learn played, and the 2nd half of the song before that. After 5 minutes a young lady comes to the window and says "There's a 9 minute wait for biscuits. Would you like to change that to a muffin or bagel, or wait?" You mean 9 minutes in addition to the 5 I've already waited? So I said "Neither." So she said she'd give me a refund and hands me $4.27. Which is not the $6.10 that I paid. You might say "you only got back that b/c of the drink." Noooo, the drink addition was only 24cents. If I would've waited I would've been really late for work. Anyway, the $1.83 lemonade DIDN'T HAVE ANY SUGAR. So not only did I not get breakfast, did not get the correct refund, received a SOUR lemonade, and was late for work. I'm cool on this location and Chick Fil-A as a whole. While the chicken biscuits and sandwiches are good, they're getting smaller & smaller, and the prices are getting bigger read more

Chick-fil-A - Fast Food Near Me - Mesa, Arizona

Love this chick fil a! Great service and yummy food! They also are very kind! And always get orders right! read more

Chick-fil-A - Food tray, Drink, Fruit, 8oz Garden Herb Ranch Sauce - Fast Food Near Me - Mesa, Arizona

Went there around lunchtime. Pleasantly surprised that it was not too long of a wait. There was a long drive thru line but they have several workers outside taking orders and being efficient. I dined in. No line essentially on walking in. Service was fast. Food was fresh and hot. Fries were a crisp And just the right amount of salt. The waitress inside are really attentive and quick with your request. Super nice people. Would visit again for lunch time, 12 p.m. read more

Dislike this place if you want to eat a soggy chicken sandwich come here. Dining rooms are never open.

Their soup machine is always broken. They never give sauced on to go orders like door dash or Uber eats.

This is the cleanest chick-fil-a I've ever been too and the staff are super nice and never mess up on my orders

This was the first I was greatly disappointed, my boyfriend got a sandwich and pulled out a long ass hair about 7inches or more and disgusting read more

Me and my girlfriend came here on a nice ass night, and Mckenna (Makenna?) made it 10x better. She was polite, sweet, had a nice conversation with us, and hooked us up with tons of sauce. Shout out to her! read more

Our first time trying the original sandwich. After big expectations that began with the Popeye's parade, we were in the area and just had to try the sandwich. We were not thrilled. This tasted like KFC on a bun. Maybe we got a bad batch or something, not sure. The sauces helped somewhat but the taste still came through the same. The fries were moist, yet good. This restaurant does get credit marks for their service. read more

Gotten my order wrong twice. First time was no big deal, and although I was unable to go back there as it's only my lunch break when I visit, they helped me out with another meal later. The 2nd time I ordered chicken tortilla soup, they gave me chicken soup. Again, not that big of a deal, but when I called the store and spoke to an employee, she first asked me to come back to the store, which I told her I can't do as I was only on a lunch break when I picked up the food. Her response was: "Well what do you want me to do about it?". Seriously, an apology was all I really needed... read more

Disappointed. I went through the drive thru because I had a busy evening planned and we didn't have a lot of time to sit and eat dinner. I Ordered my food and left. When I got home, I took out my food to see that both French fries were less than half filled. It wasn't worth the cost or time I thought I'd save by picking up food. I didn't even have time to address it until later in the evening due to a busy schedule. Definitely hangry! read more

Chick-fil-A - Waffle Potato Fries - Fast Food Near Me - Mesa, Arizona

Throughout history we have been plagued by deep philosophical questions: Why do you always want what you can't have? Why did the chicken cross the road? And why does the craving for Chick-fil-A hit on Sunday? No matter. Chick-fil-A is good any day of the week! Making it through to Monday for the deep-fried in peanut oil cravings to subside is well worth it just to indulge in those waffle fries once again. And the sauces: Buttermilk Ranch, Honey Mustard, Chick-fil-A Sauce, Honey Roasted BBQ, Polynesian. What is in those sauces that makes them taste so good? No, seriously, what is in them? Does anyone have a recipe that even comes close? 'Cause today is Sunday. read more

Lately it's error after error in drive through. Pickles on a no pickle sandwich (sorry) missing fries, wrong size drinks, and no sauces. Never had an issue but it seems the last few months we haven't visited and got exactly what we ordered. Usually no biggy but the missing items and taste of unwanted pickles are adding up. read more

I have sat in this Chick Fil A line for 25 minutes & they couldn't even take my order through out that time. They flipped the signs from breakfast to lunch right at 10:30 when people were sitting there waiting on it since 10:10, then when I yelled out to the Chick Fil A employee they turned around then ignored me. Then as I proceeded to wait to take my order the person in the drive thru had me continue to wait as people behind me were getting their orders in the other line. I don't know how you can have someone run the drive thru line of a FAST food restaurant & have it take longer than the time it would to eat the food. Will not be visiting this location again, since the reopening this location has been horrible. Service, food quality, and my orders have been constantly messed up. Go to a different location because this one is not worth it. read more

Typical fast food place. Food is great as usual because you can't go wrong with the chicken sandwich. The clerk was really nice too but not sure if he will be back next time. I noticed that there is a playground there which meant lots of kids roaming about. It could be a good thing or a bad thing depending if you like kids. Pretty clean but the one by Mill ave is cleaner and more modern and more decorated. read more

Chick-fil-A - Chicken sandwich and ice coffee. - Fast Food Near Me - Mesa, Arizona

Food was good and all but service was kind of uncomfortable. I went through the drive through and the employees were arguing in between each other. It's pretty uncomfortable when you are at the window paying and these two ladies are arguing in front of you. Weird coming from chick fil a. read more

The inconsistency on portion size is always disappointing at this location. Ordered two bowls and they were barely half full. Very disappointed read more

Chick-fil-A - Chick fil a Hash Brown Scramble Bowl - Fast Food Near Me - Mesa, Arizona

Came here because the hen house manager employee was touching all the food with his bare hands can't go wrong with Chick-fil-A read more

Chick-fil-A - Breakfast - Fast Food Near Me - Mesa, Arizona

I eat here a ton and the food is great but lately they've totally been skimping on the Fries but that no big deal seeing as how the chicken is better than this world deserves. The service tonight was awful though. First they get my order wrong by giving me the spicy chicken sandwich instead of the spicy deluxe. Upon realizing this the employee informed me that they would fix it but they'd have to charge me the difference. So I had to get up out of my booth and walk over to the cash register just to pay 65 cents. To top it all off they brought me back the same sandwich and a box of the condiments that I then had to assemble my own meal from. So to summarize. They screwed up my order made me get up to pay the difference that was under one dollar and then made me make the dang sandwich myself. Chick fil a done broke my dang heart. read more

Chick-fil-A - My large fry straight from the bag. - Fast Food Near Me - Mesa, Arizona

Worst experience with a Chick Fil a I have ever had. Rude customer service - they do not offer regular chicken fillets (isn't that their main business)? Restroom was disgusting and very dirty. Neeed customer service and management overhaul. read more

I think the chicken that is used is fed crack before processing, because it is that tasty. I hate using the term moist, but this chicken is uber moist and tender. UGH..moist. But there are not any other words suitable to use in place of moist. Hmm a few synonyms for moist - Clammy, oozy, drippy, dank. Thankfully Chick Fil A's chicken isnt any of those. If it was, we'd have a problem. I guess I'll have to stick with moist. Shudder. lol The waffle fries are awesome, especially when dipped in Polynesian sauce. And to quote Jules from Pulp Fiction..the diet lemonade - "a tasty beverage". The Customer Service - EXEMPLARY! read more

I'm gonna echo Dana's review here and say that it is really weird to review a fast food place, especially such a well-known one, but I've gotta give it to them, they've got good service. The staff are always really friendly (sometimes overbearingly so), and the whole place is just family friendly in general. They've still got those playgrounds that the Burger Kings of the '90s used to have (yeah, I used to love those...), they've got events going on every Tuesday night I think? Just like family games and stuff. It's not something that you'd expect at all from a business, but I don't even have kids and I think it's a really nice gesture. The place is pretty clean and if you sign up for their text updates, they have freebies on certain days, but they're generally in the mornings, so I guess the early birds do get the worm. Do I really need to review the food? Everyone's had Chick-fil-A at some point right? Yummy chicken, yummy salads. Wish they hadn't gotten rid of that carrot and raisin side salad, but they did. Waffle fries are the best, especially with the variety of sauces you get to choose from. Anywho, like the cows say, eat more chikin! read more

I never was a huge chick-fil-a fan until the hubby made me try it during our trip in California. I am the biggest fan of waffle cut fries and their chick-fil-a sauce. I usually order the spicy chicken sandwich I and he loves their original chicken sandwich. Everything here is delicious! read more

Very clean, and flower is beautiful We like the place, our family and friends come all the time Service is nice and friendly read more

One of our favorite places to eat. Great addition to the area when the Riverview shopping area came to be in West Mesa. My favorite is a number 7. Grilled Chicken sandwich, waffle fries, and a drink. Love their frosted lemonade too. read more

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Sadly, my husband and I are Chick-fil-a addicts, we visit a location probably once to twice week. This location at Mesa Riverview is by far our favorite. The food is always hot, the service is fast, and the staff like most Chick-fil-A's is impeccable! One time after going through the drive thru, the order given to me was wrong I called (didn't complain like I maybe would with other fast food chains )however the company reached out and made it right! Although we live closer to another location, this is definitely the Chick-fil-a to visit! read more

Being a loyal customer to Chick-Fil-A this is by far the worst location with customer service. Ordered through the mobile app and showed up to them canceling my order minutes before breakfast was over, and used my reward points which was never used because the order was cancelled. Reordered my food, waited long enough for them to tell me they don't have a few of the new items I ordered. Got my refund for my food. All I got was a sorry. read more

I honestly try to restrain from giving bad reviews but this Chick-fil-A has me really frustrated. Probably by far the worst service I have ever received from this franchise and the only. So congrats on that. When Siri told me they had I 3 star rating I now know why! First, I had to wait in drive thru line for about 20 minutes to just place my order, at 3 in the afternoon. Annoyed. Okay. Place my order have my phone for the order take it to scan it right outside my car window, forgets to scan it!! Are you even kidding me right now!! Tells me she's dumb says have a good day. Okay? Now I proceed to sit in line. Oh wait, here comes the runner yelling my name in my car window! Tossing me my food and running off... umm thanks? So now I'm really annoyed... but I can't just drive out of the drive thru because now we wait for the other cars to get their food. This review was "my pleasure". Please teach your workers this common phrase known by Chick-fil-A. Because as of now they have no manners Not even the words thank you. Also, you no longer have a returning customer to any Chick-fil-A. read more

My daughter requested Chick-fil-A for lunch as she loves it. We were very disappointed in our experience today. The customer service was terrible. Cashiers were wandering around handing out drinks instead of taking orders. There were no clean tables. (I had to ask for someone to wipe them down which they did with an attitude and a dirty rag- I Re cleaned with a hand sanitizer wipe) The food arrive in a bag because there were no clean trays. (They are all stacked on the trash can) The food was gross. Fries were cold and stale chicken tastes and looks old. HUGE disappointment. read more

Chick-fil-A - Dirty floors - Fast Food Near Me - Mesa, Arizona

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I remember this used to be "the fastest location in AZ" or something (which was good because the parking lot planning is atrocious - when their line backs up it blocks people in). It's Chick-fil-a, so it's still acceptable food, but I'm not waiting 20 minutes in line for any fast food again read more

I was in yestarday and went through the drive through. Then girl who took my order was not friendly to say in the lest bit. Multiple times she would zone out and ask what , what , what I litterly repeated parts of my orders multiple times I would say four. I had a few questions about the menu as well when I asked it seemed to me as i annoying this young lady, with her interrupting (WHATS), scoffs and just body language. I was really disappointed in this employees a type of behavior. One of the reasons I love coming to Chick-fil-A Is your guyses amazing customer service. Your positive energy, smiling faces, carring nature towards your patrones and just a great environment to be in overall Thank goodness for the lovely young woman who greeted me at the window she was definitely the Saving Grace of my experience. Very friendly and intuitive. I'm also one of those people that loves your guyses sauces to dip with my chicken and I asked for extra and she gave me a lot I was really happy. read more

Great service, Kim was so polite made us feel special, food was amazing. Great team!!

Customer service here is excellent, super friendly kinda like stereotypical chick fil a employees. The guy helping us Chris Holmes was great. read more

Been coming here for years since it is the closest location. Never again. Time after time after time this location does not live up to its franchise name and honestly should be investigated by investors. Its unacceptable that I received smashed meals time after time and never have this issue at any other chic fil a. Beyond fed up that this location has lazy employees who don't make a decision Tha the sandwich is not good enough quality for a customer. read more

Chick-fil-A - Love my chicken biscuit ridiculous - Fast Food Near Me - Mesa, Arizona

I came here today and picked up lunch for myself and a friend. There were two very long lines at 11:30. I timed the process. I waited in line, ordered and was out of there in less than 10 minutes. The food was hot and delicious. I don't know of any other place that this can happen. I am very impressed with the training, care and speed at which this business is managed. The food is consistently good. I have ordered numerous trays of chicken nuggets to take to parties and have been very pleased. Thank you! read more