Took over 20min to get my food order that I had to remind them twice! Finally when I get the managers attention he just grabs it as it's sitting there with nobody giving any cares. Never expected this bad of service from Chick Fli A read more

Went during a lunch rush and while the line for the drive thru was long, they still had three guys out in the rain (still in very good spirits) taking orders and trying to speed up the process. Friendly as always, food was good, and they didn't miss giving us any of the sauces! read more

The first time I ever went in this location was the first week. I was instantly greeted with a vase of dead flowers and moldy water. Ew. I figured with the opening they had forgotten about them so I brushed it off. Service was slow but they were busy and it was the first week so I gave it to them. My order was wrong but I brushed that off too. Second and third time I came in there, the water was still moldy with dead flowers. This was probably about a month after the opening at this time. My order was correct, but numerous employees ignored me while I stood waiting for a drink refill. The fourth time it was slow and my order was incorrect, as well I had to wait for employees to pass by me without asking me if I was wanting a refill. The fifth time was today, and it will be my last at this location. Margie took my order and she was VERY sweet (I've noted that every time I've been in there) when my order was brought to me by Quinn (he was in a black shirt guessing he's management) my fries were missing. It's honestly a small mistake and everyone makes them, but after noting so many times when I've been in there how HORRIBLE the service was then having a manager of all things not even remember to include my fries with my nuggets put me over board. I went to go sit at a table to which multiple ones were dirty. This was at 11 o clock on a Saturday. Y'all weren't busy, yet no one had time to clean the tables that were dirty? When I went to get a refill I had numerous employees make eye contact with me but didn't offer me a drink refill. I went TWICE and this happen. I finally was able to get a refill. The second time Margie I feel like could tell that I was upset and greeted me with a big smile and was very attentive. This is not the normal chick fil a way. Ignoring customers, orders being wrong (I mean come on you sell basically 3 things on your menu, everyone you hire has a brain, they need to start using it), and employees failing to say "my pleasure". Thankfully there are other chick fil a locations in mount pleasant so I don't have to endure this sad excuse for a chick fil a anymore. read more

Horrible awful service . No matter what you order or when you order it you get what you get when you get it . No reason why a mobile order should take 35 minutes . Steer clear of this chick fil A try the one at Oakland .. read more

This has been the worst customer service I have seen at a chick-fil-a. I ordered four small ice cream cones and was charged for large ones. They then delivered four smalls and tried to play it off. The ice cream was melty and they tried to take our money. The people here aren't able to run the registers and have terrible customer service. read more

We have been to this location a few times already and while our order is usually right, the service and speed is not nearly as on point as the Johnnie Dodds location. The other drive through usually has us in and out within 3 minutes. This one takes almost 10. Also, the blonde woman working the drive through window tonight (6/8/18 @ 8:40 pm) I believe she was a manager, barely said a word to us and was very off-putting. I expect better from CFA but at least the food is good. read more

I placed a mobile order on Thursday for a spicy chicken sandwich meal with cheese and bacon (paid extra)added to it. But there was no bacon added to my sandwich and of course I was on my lunch break and didn't have time to go back for my bacon. Besides this incident they are usually on point and pretty fast with getting your meal out to you. read more

Worst Chick-fil-A in town. Orders are wrong more times than they are right and there is hardly ever the service you would get at any other Chick-fil-A. Convenient location for me but I almost always choose to drive to the Queensborough Chick-fil-A for better service. read more

Our food was hot & fresh, so no complaints as far as food! But this was hands down the worst service I've received at a Chick-fil-A ever. The boy that took our order was very rude and entitled. We did not get all the sauces we asked for, which wasn't a problem, we just went back through to get more sauces (4 meals between us all so we weren't being greedy) and the same boy was very smartassy and said there was a sauce shortage and we wouldn't get more than one or two when we pulled to the window. He also seemed to be a great distraction to the rest of the staff during our short time there. Food was good but the service was beyond disappointing. read more

Three orders of fries filled halfway and one of the nugget meals had this in it whatever this is... read more

Chick-fil-A - Fast Food Near Me - Mount Pleasant, South Carolina

Chicken strip price has gone up and size has gone down. I almost get it, but this counts as a strip? One of the pieces is literally 1/4 of the other small pieces and is nothing but breading. Manager corrected it, but check before you give to customer. read more

Wonderful service every single time! The best part about this location is that you can always RELY that it will be great service and swift. Sometimes fast food can be so unreliable and you never know if its going to be 7 mins or 10-15 mins . with the amount of traffic they have i am always impressed that the line is swift, accurate, and handled with quality service read more

I'm waiting for the day I come here and have bad service lol I've come for lunch a good handful of times (using the drive thru) and the workers are always incredibly polite, efficient (even when it's packed), and they don't make you feel rushed! Thanks for doing a good job! read more

I love chick-fil-a!!!!The people are supper nice and the food is delicious!!! Also I like that the music they play is Christian music but without the words!!! Lastly, it's closed on Sunday because the owner wants the staff to go to church and worship!!!!!!! read more

This was seriously the best experience I've ever had at chick fil a and it was 15 minutes before they were closing (sorry for that). Best fast food chicken sandwich I've ever had. Added bacon to the delux and it was stellar. When I opened the box it looked like the sandwich was crafted beautifully for a commercial or something. I am considering going miles out of my way to revisit this location. read more

Fantastic new chick fil a. Super clean and great play place for the kids. Staff was nice and very helpful.

Truly an amazing experience. I wish there was an option for 6 stars. We went through the drive through and I noticed that my drink wasn't there but not until after we pulled away from the window. We decided that it wasn't a big deal and we would just leave BUT THEN I see an angel sent from heaven running to my car to deliver my drink in the 95 degree heat!!!! Would McDonalds have done this??? NO. The service at chick-fil-a is unlike any other restaurant. Literally made an account just to write this review. So thank you chick-fil-a and no, it was MY pleasure. read more