In the area at the time after finishing training at my job, I visited this Chick-fil-A because it is one of the convenient fast-food options in the area, plus I was in the mood for some waffle potato fries. I ordered the waffle fries along with a peppermint chip milkshake which the shake was recommended by Lisa P, a credible yelper out of Chicago Illinois who I am connected with. And I waited for it in an acceptable time frame via my drive thru ordering experience. The waffle potato fries did not disappoint as I knew they would not; they tasted so well with the barbecue sauce I ordered them with. Now as for the peppermint chip milkshake, I just could not wait to taste it being that I love anything mint or peppermint. After my first sip, I was deeply pleased with how good it tasted. I highly recommend it, but one thing! It is a seasonal milk shake that is on the menu late fall throughout the winter; I believe November-January. With Chick-fil-A being one of the more convenient fast-food options in this part of Niles, I would definitely re-visit if in the area and I get the slightest craving for some of those waffle potato fries that Chick-fil-A is known for. Atmosphere: 4 | Service: 5 | Food: 4 Recommendations: waffle potato fries, mac & cheese, greek yogurt parfait, kale crunch side, or side salad. ~ Oh darling, let's be adventurers ~ Thomas G read more

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I waited 20 minutes for a chicken sandwich and fries that was cold and seemed like it was sitting out all day. The place was very busy, so I cannot understand how something like this could happen. The staff barely spoke English, so getting a refund was another 15 minute nightmare. Never again! read more

07/31/25 - Always a good delicious & healthy meal. Their Cobb salad is delicious w/chunks of chicken, & garlic avocado dressing. Great sandwiches too. Chick-fil-A is always a good option for a quick inexpensive healthy meal read more

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My Niece and nephew really liked the food and the shakes. The staff was friendly and even came around to ask us if everything was ok. read more

Chick-fil-A - Fast Food Near Me - Niles, Illinois

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Nicholas Frye was a great help and the service was absolutely impeccable. Nicholas was amazing and he made the food taste better. I genuinely felt like I was at a 5 star restaurant with the service provided. Thank you Nicholas for making me and my friend's experience better at Chick Fil A. read more

I'm so happy that this location opened because it's a bit closer to our house than the one by Old Orchard, and this drive thru is larger for quicker in and out! I come here regularly for the yogurt parfait (LOVE IT!!) but I also love the Market salad...and when you have a teenager that's hooked in Chick-fil-A, convenient locations with a good rewards program keep us coming back! read more

Chick-fil-A - The Market salad. So delicious! - Fast Food Near Me - Niles, Illinois

Its a pretty good spot! Went there today because I had rewards that were going to expire. I must say, of all the fast food Apps, Chick Fil A gives the best rewards. The sandwich and fries I got today were well cooked and quick! Its a simple menu, but always tasty. I have only been to a couple other locations, but this one is the best in my opinion. I know that corporate wise, Chick Fil A is a bit closed minded, but remember that each location is run by individuals within the community. This location is full of happy and super nice people. They do not appear to carry some of the controversial views as their CEO. If you want a nice chicken sandwich and great customer service, Chick Fil A is still where its at! read more

I'm very happy about this location opening. Because the one by Old Orchard was always busy and their two lane drive thru was always full of drivers in the queue - it was almost like they were in line for Costco gas. But! This place is starting to get as busy, wow, that was quick. They are providing OJT (on the job training) to their folks, so let's all be patient. One gentleman asked me, "How are you all today?" I said fine, I'll take a bunch of your sauces - I like variety. The food was great, it's consistently awesome. The customer service is on par with some airlines - not Singaporean airlines though. So please manage your expectations. read more

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This is my second time coming to this location and overall trying Chick-Fil-A. I got the chicken tenders and my wife got the chicken nuggets. The nuggets were okay. The breading tasted a little too sweet for our taste. The fries are the best! I tried all their sauces and the top two are the chick-fil-a sauce and ranch. They provide free refills, which is a bonus. You do have to ask for ketchup. They are really really fast! I went to go get the straws and napkins, and while walking towards my table the server was dropping off our food! Amazing! The first time we just waiting a couple of minutes. There was a long line too but they cashiers are quick and really polite. Also, we ordered mac and cheese with is really good for a fast food restaurant. Lastly, I really recommend their loaded crispy spicy chicken sandwich, the BOMB! read more

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They had no ketchup pump, or self grab ketchup packets. Have to beg and beg for ketchup. Really demoralizing. I miss when chick-fil-a's weren't so stingy. SAD read more

I honestly haven't stepped in to the actual dining area, due to COVID-19, nor since it opened recently. But I can tell you that I've been pretty much coming here on a weekly basis to do curbside pickup. With many restaurant and venues trying to figure out how to adapt to the whole social distancing and such, it has been hit-or-miss and no consistency amongst the fastfood chains, or at least that was my observation. With Chick-Fil-A, I've been to two different locations, and their curbside pickup procedures are pretty similar. Why is that a big deal? Because amongst a global pandemic and uncertain times, we are all already have high anxiety, and trying to figure out how to get some nom-noms, where the process of getting said nom-noms is different for various locations, we don't need any more anxiety. Download the Chick-Fil-A app, do a mobile order, and once you're there, find an empty stall with a number next to it, and click "I'm Here" in the app, and specify the stall number. That's it. I've seen the pickup process evolve from just mentioning what color your vehicle is, to now the make/model/color and now stall #. All these changes are for the better. Way to adapt yo. Once your food is ready, you'll get a notification from the app, and within a few minutes, a Chick-Fil-A employee will come outside, confirm your name to the order, and you're done. Foodwise, this Chick-Fil-A is pretty much what you'd expect. Food is hot, waffle fries are the bomb, and overall it was delicious. And Chick-Fil-A sandwich is better than Popeye's Chicken sandwich. Come @ me. read more

FINALLY a chick fil a that is close by! Recently opened, the lines, both drive thru and dine in are long, so don't be surprised! Like most, the service here is on point, which is crazy, because most of the workers are young- probably in high school. Shows the culture and leadership that is established during training. Anyways I got the chick fil a deluxe entree with a superfood side. The healthier salad (also slight cheaper than the side salad) features kale and broccolini with raisins and a maple dressing (I couldn't remember the name). The superfood side is considerably smaller than the side salad. Also, there different cheeses to choose from for the deluxe, rather than the just American slice. Come here, expect the line, but don't be surprised by everything else! 9/10 read more

Chick-fil-A - Fast Food Near Me - Niles, Illinois

So happy there is now a location even closer to home than the other Skokie location. Of course Chic Fil A is always a great spot to come for any meal of the day. Will say that it took a long time to get my order even though I ordered ahead of time online to pick up since this spot is SUPER busy. Expect a wait for your food since it's so busy all the time and the line is usually always long here. Try the waffle fries with Polynesian sauce, it's really the sauce that does it for me. I also tried the side kale salad and it was pretty good and a healthy side option, but my fav sandwich is the spicy chicken deluxe with buffalo sauce and Colby jack cheese. YUM. read more

Chick-fil-A - Fast Food Near Me - Niles, Illinois

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YUM. I am beyond happy that this Chick-fil-a opened so close to where I always am, and it's so convenient for me. I came here last week for the first time on a weeknight and it was pretty busy, but so good. The workers were all high school kids, but all very nice, and because this location just opened, most were still learning about what to do, so service was a little slower, but understandable. The food was as good as any other location and it was a very clean and taken care of location, even for it being later in the evening. There is also a drive thru here with two separate lines! So helpful. If you've never had Chick-fil-a and you're trying it for the first time, definitely try the spicy chicken club with waffle fries. Always my go-to and soooooo fricken good. They also have tons of sauces! I love the buffalo and the bbq sauces. read more

New location and let me tell you super busy. The customer service is great. I tried their chicken spicy deluxe meal. The chicken sandwich was great, it had a nice spice to it, the tomatoes, lettuce where nice and fresh. The waffle fries are delicious, and the meal is under $10. read more

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I dined in at this location. Things were fairly normal, with tables being spaced out and blocked off to keep distance. I've been through the drive thru here many times and have never had an issue. If you're looking for something quick, head to chick fil a. The drive thru line moves quickly when there is one. read more

Waited for food in drive through for probably five minutes as i watched workers playing in the kitchen. once home, discovered missing items so returned to store where they laughed when i told them the situation. Suggest trying another location if you really want chick-fil-a. read more

Asked for spicy chicken deluxe and a sprite. Received non- spicy chicken and flat watered down sprite. Went to throw away the sprite the lid came off, there was hair in it. I'm mad. And hungry. read more

Customer in drive thru took 7 to 10 min to order food instead of telling him please pull over and go inside the restaurant it's drive thru not a line inside a restaurant a lady who was taking order in drive thru didn't care less about me or other customers behind me when I had my chance I told her next time tell customer to go inside restaurant and order food I asked for discount for waiting to order she said no didn't even take my name just order I spoke to supervisor she didn't take any action so I am taking it to HQ good luck to them . read more

Food was delicious . Counter services was great but it was a bit confusing. The drive through was a shit show. I was trapped in the lanes for over 27 minutes. No lie, 27 solid minutes. Avoid that at all costs. It was easier for me to unload my three kids 2,4,&7 and walk in than it was to drive through. Edit: I changed my review to reflect the extra 7 minutes I just waited in the drive through since posting this review. Wtf read more

Not necessarily a comment on this specific location but in general about Chick-fil-A. Very overrated food, nothing better about it sandwich-wise comparing to other fast food restaurants. Mac and cheese are ok and waffle fries are interesting. It happened to me couple of times: For some reason, as soon as I finish my spicy chicken deluxe, I have to go to the bathroom immediately. Not sure if it is the cfa and buffalo sauces that I have or is it just a sandwich but I have to go right away. Friendly service. read more

The indoor staff is so generous! The manager goes above and beyond. There was an outage of kids toys and he went in the back to look for something to give my toddler and the other children dining in. He is very attentive and really wants to ensure your experience is enjoyable. read more

I want to like you Chik-fil-A, I really do. But ever since you opened you have gotten my order either l wrong or missed an item. In one order my chicken sandwich was even missing the CHICKEN!! Until I finally get my whole order correct, I will not post a good review. Even times it wasn't busy, you still failed at providing the correct order. Don't get me wrong, the food here is great. But can I pleaseeee get what I ordered for once! read more

Went in on the day of their grand opening, and they were quick and super friendly and helpful! I don't think I could ever complain about a chick Fil a and I still feel the same! They're chicken is juicy and crispy, their wraps and bowls are perfect too! And don't even get me started on the grilled nuggets, absolutely perfect for a quick healthy meal! So happy there's a location this close to me now! I used to go to the one in Old Orchard but this one is definitely more convenient for me! read more

Like most Chik Fil A locations they are amazing. The double drive thru here is weird at first but works. The place is slammed but people get in and out quickly. The staff is very well mannered and it's another reason I keep coming back for more. On a good note; the new Mac and cheese is as good as you'll find anywhere. read more

Ordered on the app at 8:56 and arrived at 9:20 abs said it was still 8 minutes from bring done. When I showed them my phone, they argued with me that I was wrong and I just ordered it even though the app clearly showed when I ordered it. Not being efficient is one thing, accusing me of lying is another. read more

Can't go wrong with chick fil a, but this location always forgets to put the sauce in the bag. My fault for not checking before leaving, but sooooo disappointing. read more

I dream of chick fil A on the daily but my metabolism has officially gone over the hill so i just result into going there once a month or whenever cheat day allows. Their menu is small and boy do I apprecite that. I get my spicey chicken sandwich, order of wedges, chicken tenders with a million chick fil A sauce and my belly is in heaven. I have ventured to their cool wraps and mac ans cheese but nothing beats the chicken sandwich or the tenders. The prices are reasonable and you rarely wait, even if the line is down the block. Whomever came up with the idea of that drive thru is a genius becuse itnis incredibly efficient. I need to hire them to organize my life. Anyway, come ans get your tenders people. They are delish read more

"My pleasure!" Nah, more like "my ass!" I ordered a chicken sammy and they couldn't provide, and on top of all that mess. They couldn't even say "my pleasure", y'all gotta get your stuff together. read more

Chick-fil-A - Fast Food Near Me - Niles, Illinois

Get your app fixed I'm tired of it never delivering to me because to location I work 5 mins away from one and it still tells me no delivery you guys suck read more

Nicest manager guys a G really good service overall dope vibe, mess wit all going on within this amazing establishment

I had a minor issue with my food & the Manager resolved the issue. He was both understanding & professional. The location is convenient. Highly recommend. A+ read more

Forgot my sandwich multiple times, I have to drive back 15 minutes sometimes since I forget to check. It shouldn't be like this, the customer shouldn't even have to worry about their food not being in the bag. Very mad that this had happened multiple times. read more

I was a regular customer up until a couple nights ago. I went in to order my kids food and a hot water for my tea to go as I usually do at this location, but this time I had a manager named Valeria tell me that she can not give me hot water, so I asked why and stated that I get hot water almost every night from there. She said that she didn't know what I was going to do with the water and that she can't give it to me. I asked her what she thought that I was going to do with the water besides make tea? She said she didn't know and couldn't give me the hot water. I told her that I had never in my life been so insulted by a restaurant in my life and told her that my family and I will not be eating at Chick-fil-A anymore because of her disrespect. We had planned on having my son's birthday party there because it was his favorite place to eat, but not anymore we are going to find a new favorite place that treats their customers with respect. I will also be talking to me congregation about how I was treated at this location by Valeria and that they should also take their business elsewhere. read more

Two workers really stood out to me when visiting this location. Ian and Jeanette (excuse the possible misspelling of the names) were very friendly and helpful. They had really good energy, they looked happy to be there, and they made me want to go back! Jeanette answered all my questions and even told me I was pretty, WHICH IS SO SWEET!! Will definitely be coming to this location more often and I will definitely be recommending this place to all my friends and family! read more

This Chick-fil-A has always been one of my favourite and this specific location hasn't disappointed me and I look forward to coming back here because customer service is exceptional and so is the food! If something is wrong with my order they make it right. I have only had a few experiences that were troubling, but I like Chick-fil-A, so I kept on coming and I can definitely say they are doing better, and I appreciate it. Original chicken sandwich is always fresh, crispy, juicy and delicious. Dinning in area was Clean and organised. These amazing people working here are what customer service is all about. read more

Swip my card chick-fil-a! I love there food so much and it is good to grab it when you are on the go. It is good chicken not pink made ones you get at McDonald's. It is not the healthiest but it is a good place for the whole family. I recommend the chicken sandwich but all of the other Choices are good too. There fries Are the best! It is fatty but all in balance is what I say. The price is a bit expensive but not to much. read more

It took a while to get are food and they messed up are order. After I got a notification my food was here I had to wait a extra 15 minutes.

Phenomenal chicken as usual - this is a new location just opened the end of 2019 and you get the same, consistent great food and service. The owner Rob introduced himself to us to help us with something tonight and even blessed us with some cookies! He shared he had run the State and Lake location in Downtown Chicago and it shows cause he's a great operator taking care of his customers! COME GOT YOUR CHICKEN ON!! read more

You guys were HEROES tonight! At 9:50pm we had been turned away from subway and told it was closed. Only to go across the street for the BEST service, hot fries, and fresh juicy chicken strips. Even though it was 7 min till closing the drive thru worker patiently waited for us to order and told us it was a pleasure to serve us. Then actually apologized to us and gave us free waffle fries and 2 milkshake coupons since we had to wait 3 min for fresh strips. David and his coworkers excellent service and great attitudes made us appreciate the food even more. Thank you!! read more