Bro this such a good place to take a poop. No joke at all if you need to poop so nice for a quick stop. Password is 8407 btw

I love this Chick-fil-A it is very quick and efficient! I'm always in an out of the drive thru, I recommend coming here! :) my orders are also never messed up which is a plus read more

Worst thing is having some one stand in drive thru taking orders worst kind of service

I placed a large order for pickup - was greeted promptly and pleasantly on the phone by the manager, Alexandra. My order was filled completely and ready to go when I arrived - arranged nicely on a platter with all the condiments. Alexandra greeted me personally, added some warm cookies as a bonus and made sure everything looked good. The food was consistent with the great quality of Chick Fil A, and the service was over the top. Well done!! read more

Second time I've ordered a large waffle fry and it's half full----looks like a medium to Us! Kinda skimpy!! Also I did Not get a receipt and that is Not good!!! Everyone was very friendly in the drive thru process and the food was good but I definitely wanted my receipt!!!! read more

I usually LOVE chick fil a - I go to the one on State at least twice a week; however, I was disappointed to find a worm in my bowl of fruit. I immediately called the restaurant to let them know that they had contaminated fruit in inventory, and the person that I spoke to was very apologetic on the phone and reassured me that I'd receive a full refund. When I returned to the store, this was not the case. The manager Emily was rude with me and refused to issue a full refund because I didn't bring back ALL the food, just the fruit bowl with the worm in it. I explained to her how ridiculous this was, and finally she brought up a general supervisor who gave me all my money back and blamed the issue on Chick-Fil-A's suppliers (not sure if this was the most professional approach, but I just wanted my cash). All in all, horrible experience. If you eat here, AVOID THE FRUIT. UPDATE: The owner of this particular Chick Fil A, Alvaro Botero, has called me to apologize for the worm in my food... only to accuse me mistaking the worm for a piece of orange... I most definitely will not be returning to this restaurant. read more

Ok so the food is good, order has always been right, they are not slow.... BUT! Chick fil a is that one fast food restaurant that you can go to and expect employees to be nice to you... this location really needs to work on that. I've never heard an employee say "My pleasure" which is kind of like a big deal for them.... I was literally just there and not once did I get a "My pleasure", "Thank you", or even a "You're welcome" after I myself said thank you! All i got was a "pull up" after I finished ordering and a "here your receipt" after getting my food. I just got Mc Donald's service from Chick Fil A... except they got my food right. I know it's a new location but train your employees better! read more

I love consistency! I love great service - when the folks taking my order realize that they are surrounded by several other businesses that I could have chosen to go to, but I chose their business. This Chick-fi-A is new to the area. The only other one that is closer is west on route 56, west of Oak Brook. I don't frequent them often, however, I do like their morals and standard. I was out and about, (at my rollerskating lesson), and the son wanted something special - I do spoil him too much - so Chick-fil-A. The only down side that the son pointed out was the price $6.88 for an 8piece chicken nugget meal, (waffle fries and large drink), was a bit much, however, it's real chicken, not pink goo. Still, nearly 7 dollars is a bit much. The service was great - especially since I have received far less from other local establishments. Plus, I noticed that Chick-fil-A was busy on a Wednesday evening, inside and drive-thru. The restaurant was clean. The parking lot and drive thru were equally impressive, (although it is new). People appeared happy. It's nearby, what can I say - when it's time for a treat for the family, (and momma doesn't want to cook), I'll run out to Chick-fil-A - it's in the hood. :-) read more

I was delighted to see this fast food franchise come to North Riverside, and I think it's a good addition to the area. The design of this location is convenient and comfortable. The drive thru has two lanes, for fast ordering. The dining room has lots of window seats. And reliable wi-fi. The star of the show of course is the chicken. Their spicy chicken sandwich is the real deal. As in, it will put a real hole in your stomach, and you will have to deal. I also enjoy the fruit salad, lemonade (regular and diet), and the waffle fries. As in all Chick-fil-a locations, the staff here are so sweetly friendly that it's easy to suspect they were kidnapped by a cult and brainwashed to work here. It's never too much, but it does give one pause. It is unfortunate that the family owners of Chick-fil-a have supported so many right wing religious causes, including an organization that campaigns against gay marriage. But I will continue to patronize this business because the chicken is good. And because gay marriage in America is winning. Spicy chicken and human rights go great together, don't you think? I do wish they were open on Sundays. Just because that's when I most desire chicken. Thank you for reading. read more

The food is always fresh, they truly don't skip a beat. Tania the Manager has such an amazing attitude. The waffle potato chips are my new favorite. Christian the cashier was so attentive and wasn't bothered when we asked questions on new items they have on the menu. read more

I just want to share my good experience here in Chick-Fil-A yesterday. So, I decided to went on the drive thru. The last time I visited the place I seriously had a quite horrible experience because the staff was rude. My recent visit which is yesterday is actually my first visit after a few months. I was inside my car and I am seriously thinking if I would have a good experience or not. I was just so glad that I had a good experience. The staff in the drive thru yesterday was warm and friendly unlike the last time. I ordered a spicy chicken sandwich and their waffle fries. I was also glad that both was hot. The waffle fries are so crispy and I super love it. The spicy chicken sandwich was delicious as usual. It was definitely a good day after having their food. I must say that the place should keep up employees who treats customer right like what I experienced yesterday. read more

Inside the store or outside in the drive-thru, THE SERVICE IS GREAT. I've been to this store quite a few times and have never had a bad experience. The inside of the store is always very clean, bright, and inviting. Even times where the line is out the door and the seating area is packed, they work hard to ensure that it remains clean. The drive-thru always moves fast and my order is always right! Those are both bonuses in comparison to other "fast-food" restaurants. Though I do feel as though they are a bit pricey, the food is always fresh and tastes great! Good service, good food, great place! read more

I have been eating here since opening day. What makes this location so special is Alvaro, his wife Alex, and Ana. Together they lead a group of wonderful, warm, courteous, professional, and respectful employees. The staff always say, "it is my pleasure" but they truly mean it, just look at their eyes when they are talking. The food is always hot and tasty, but it is the staff at this location that always bring me back, it's like going home after a long absence. This location gets extra props from me as they do employee a special needs employee, that they help give her a real purpose, and she too values and enjoys her job in a most happy and professional way. Thanks, Alvaro, Alex, Ana and this fantastic group of people. (aka: "Hungry") read more

Ordered thru the app and you would think they would get shit right but nope forgot my damn 4 piece tenders... And allowed 3 sauces per order wow i ordered for more then 3 people... Petty read more

I still live it here! However the food doesn't look as fresh as other days! Today it wasn't crispy like the first day. Not sure why however I try to eat here 2 times a week. My kids like it and so do I.. read more

Chick-fil-A - Fast Food Near Me - North Riverside, Illinois

Worse customer service I've ever experienced at a chic-fil-a. Very disappointed and I was overcharged for my order.

I've never been to a Chick-Fil-A until this one. The spicy chicken sandwich was good. the size was pretty decent as well. The fries were perfectly seasoned as well. My lemonade was tart but in a good way. They have improved their efficiency since they first opened. The service is a bit faster than before. Definitely having 2 speakers to order from helps. I'll be back to try something else soon for sure. read more

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Super friendly management and staff at this Chick Fil A. Nice and clean, great food! A definite favorite when I'm in the neighborhood. read more

Chick-fil-A - Nice and clean dining area. - Fast Food Near Me - North Riverside, Illinois

Placed an order through door dash. I order fries, Chic-Fil-A made the mistake & our chips. When I called, the GM Alexandra was very rude. She kept cutting me off, then was speaking in Spanish to her employees, I guess she thought i didn't understand Spanish but i do. She was telling them that they were supposed to put fries in the order. Then came back on the phone & said i ordered chips. This is the absolute worse experience I've had at any Chic-Fil-A. Instead of trying to rectify the situation, she much rather argue. Very disappointing especially for someone who is a member of management. read more

Be careful with eating here! Employees have came back positive and nothing is being done. Business is not being closed for thorough cleaning or for proper 14 day quarantine! Wish I could give it 0 stars. This is not something that should be played with especially during a pandemic. read more

Great service and tasty chicken, much better than any other fast food spot. The restaurant was nice and clean and service was super friendly. It was refreshing to get this type of service in this area. read more

It's chick fil a. I have a bias against that other fast food chain with the arches, although like everyone else I'll eat there; and it's ironic that right across the street from this Chick fil a you will find .... the competition. Place is a little smaller than some other locations but clean, service is friendly and efficient and the food is .... chick fil a. read more

I haven't been to a Chick-Fil-A since the early 2000's down in Miami, so I can't remember enough to compare. This trip, I went through the drive-thru on a week day around 4pm. The cars ahead of me were moving pretty quickly. I ordered the spicy chicken sandwich and a waffle fry. Both items were delicious and it cost me about $6. The sandwich was a lot bigger than I thought it would be so for the price, it's definitely worth your time and $$$. read more

this place needs to have corporate come out asap!! for the first time i dined in but i usually do drive/thru. the ghetto is a understatement. yelling be rude & cursing omg....i would've given a 1 star but my food was good. ill never go inside again. read more

Chicken sandwiches never disapoint at this place, very good chicken. With the exception one order of missing fries, they've always taken care of large orders. The location can get very busy with pickup orders, but ordering via their app ahead of time is highly recommended. read more

Came in with a coupon to get a free sandwich (which did not indicate whether it could be used for breakfast, lunch, or dinner), but was quickly told that I could not use it for the breakfast menu, so it was basically a waste. I was not very happy about this. read more

Let me start off by saying that I am not a fan of Chick-fil-A but the wife like it and we went here today. With Covid19 only drive-thru open, they had two lines with an employee directing traffic, then they had other employees standing outside taking order ala Portillo's. The two lines would merge into one, but they had a good system and even though the drive through lines were wrapped around the building, their efficient system made us go through the line pretty fast. The food was good. I don't like the chicken sandwiches so got a cob salad and it was really good. read more

Whenever I'm in the mood for a spicy chicken sandwich...I come here. Don't even get me stated on the waffle fries! Delish. Now. In all fairness...the first few times I tried Chick-fil-a. Didn't enjoy it. Couldn't understand the hype. While I still don't enjoy the regular chicken sandwich....the spicy chicken with lettuce, tomatoes and pickles is the truth! I also appreciate the high level of customer service. Nothing more annoying than going to a place and being made to feel like you're bothering the person whose job it is to serve you. I know I'll be back to this location again and again. read more

Chick-fil-A - Spicy Chicken Deluxe with no cheese - Fast Food Near Me - North Riverside, Illinois

Very professional staff. Drive through and online-ordering app are on point. Great food and clean.

While every other Chick-fil-A I've ever been to excels in customer service this one lacks significantly in kindness, customer service, and all around proper behavior. I don't even know how they are able to remain open and approved by headquarters!!! They give the whole Chick-fil-A franchise a bad name. read more

My order was taken correctly but I'm missing my sandwich I wanted to treat my family to dinner and when I got home I noticed my food was missing I didn't double check my bag the line was long And chick fil a has always gotten my order right. I made a yelp account just to upload this review. Oh well read more

Real awesome customer service! People are always friendly and courteous here. The price isn't bad either.

Excellent service and food, polite employees and following best practices for safety! A great community member.

This is by far Chick-fil-a on the planet, This is Owner and operated by the entire Botero family. The store manager is Andres Botero, the son is Alex Botero and its owner operated by the Alvaro Botero. So if anyone makes a complaint it won't go no where. I am an black woman that placed an order in the drive through and the order was horrible and wrong. I don't leave in the area so I place a call to express my experience and feed back and was asked for my name and stated when I'm back in the area they will remake my order. I think about 4 weeks past before I was back in the area and no one could find my name? Then as I proceeded through the drive thru that explain that about time I get to the window it would be took care of. I felt a lot of stares like I was lying, I felt they were judging me because I wasn't dressed and just had on sweats and a coat. I work for the federal government and serve millions of clients all over the world. I never expected to be treated like that. After sitting at the window for a couple of minutes they asked me to park. I park for ten minutes then was asked to come into the store. Mine you it was raining horribly, I proceeded to go into the store and the store manager ask for me to prove that I had purchase I explained as I did before I did not have the receipt and was told my name was written down in the book. She proceeded to ask me to go through your bank account and show her. I felt totally belittle and judged. However, I explained how I felt to the Store manager and the son Alex Botero which all were Non-Chalant attitude like just leave. Just know when you visit the store and serve it horrible, they all allow it because they are a family operated Chick Fila. I reported it to the 800 customer service line 3x and no one ever emailed, called me back or anything. It should be called the Botero Chick fila. read more

yall make sure yall check yalls order before heading out this people dont give you all youre order... they have this kids coming back and foward 8 times just to get my order right!! read more

For one, we've been going to this location for years. My husband is medically exempt from wearing a mask when we went through the drive thru in our car, barely cracking the window. The employees are masked and were ample distance away so there is no threat to employees. He presented his card and note from his doctor and they still refused to serve him, directly violating the ADA. After years of business, we will not be returning at the very least. read more

Chick Fil A is a great corporation, but like a recent review states this franchise always tends to screw up your order and forget something. The final straw was them being unapologetic about getting food poisoning from the chocolate shake. They denied fault and said they claim that the machines are cleaned every 30 mins (yeah right). I will not be going back to this location and will have a hard time trusting any other ones. Thanks for ruining Chick Fil A for me! read more

This Chick-fil-A is my daily breakfast stop before work, as well as the occasional lunch. Since the pandemic shut down of dining rooms, the ability of local restaurants to handle their business as 100% drive-thru really comes out. This team has it nailed down! There are people outside directing traffic, taking your order and payment before you get to the window. Two lines merge into one and I get my correct order and I'm out of there in no time. No so with some of the other 'big three' restaurants. Keep up the great work, guys! read more

I was at the North Riverside, IL location which has two entrances. One of the employees whose name is Tania tried to redirect me to go around to the back of the other cars after letting two cars in front of me pass into the ordering lane, making me lose my place in line. I asked Tania that why was there no signage and why did she let the two cars in front of me go, but not me. She diminished what I said and told me I had to go around and I mentioned again that I did not want to lose my place in line and I wished to stay in the spot in which I was at, at this point she moved a cone from the opposite entrance to the front of my car and she proceded to place her body in front of the cone and told me to "Trust that I was not going to go into her lane" in a very derogatory manner. She was very disrespectful and discourteous. We are all paying customers and she did not treat me as such, and I feel very disrespected by this employee, her words and mannerism. I asked FOUR times for her name before she acknowledged me and told me her name. She does not represent the exceptional customer I have received there before and now I wish to never come back to chick-fil-a, following this very distasteful and disappointing encounter, and as I am reading these reviews from other customers, I can notice that the same employee has been having a bad attitude towards other paying customers as well! read more

My husband and I came here for lunch on a Saturday before we start our grocery shopping. I was craving chicken nuggets and this place was closest to our house. There weren't many people inside when we got there (a little before 12pm). I had the 12 pieces chicken nuggets with fries meal and my husband ordered their grilled chicken. The chicken nugget pieces are very small! My husband says the good thing is that it's not that breaded compared to other chicken nuggets but it is so tiny. Fries were good. Service was good. People are very friendly, and they have the cow mascot walking around greeting people. read more