The Chik Fil A was near our hotel and easy to find. The food was cooked well and up to Chick Fil A usual delicious standards. We ordered four meals. Two to eat today. The other two for tomorrow. One was a free offer on my app. We used a $10 gift card - reducing the price to $17 for 4 meals. The service in this place was good. Bathroom was clean. The ambiance was loud & uncomfortable yet we ate a little and carried the rest of the food in a bag to go. read more

Chick-fil-A - Fast Food Near Me - Ocean City, Maryland

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Over the past few weeks when I have stopped for breakfast, the drive thru is very slow. Even with only 2 cars, its very slow. The breakfast chicken scramble wraps is poorly wrapped, falling apart while trying to eat. Also, the food is not evenly distributed. One end of the burrito will be all egg, the other end all chicken/crowns. This has happened several times. Today, I ordered 2 chicken burritos. Both were hardly wrapped at all. More like haphazardly folded. My burrito had 1 chicken nugget and a few crowns, meaning 90% egg. My coworkers burrito was a little better on the contents. I think he had 3 chicken nuggets. This happens often at this location. Surprising because I have never had a poor experience at any other Chick-fil-a location. EVER!! read more

The slowest, most sloth-like crew I've ever seen at a Chick-fil-A. And of course... no mocha cream cold brew. Rough combo.

The food was good as usual. However, the Play Place was filthy. I asked the guy in the dining room for a broom. I asked him if it had been cleaned lately. He said no, we don't clean it or sanitize it daily. It's too busy. We were there from 11:10 to 11:45. Nobody was there except for us. If what we could see was filthy, the rest of the play place (tunnels, slide, etc) was in worse shape. read more

Food was good, shakes and frozen lemonade made fresh. This is the old school drive through. We didn't use the app as it was a spur of moment decision. Service was great. The location does blend in with local businesses so you should stay alert if you're new to the area. read more

It's getting harder and harder to eat here. Always some type of problem and greeted with an attitude. On top of it all the price verses value. My kids like the Mac and cheese. We order large containers. They certainly aren't giving it away. Over $8 for a container. And they don't fill the container. If it sold by weight or scoop, change the container so people don't feel cheated. Don't get me started on the one size (small ) milkshake with the more than large price. Anyway this location in particular needs improvement. The price and serving size set aside. 27 days later. Had to stop get kid a milk shake. Everyone think place is so busy. Lines are there because they are bad at moving customers. Only 6 cars in front of me. Almost 10 minutes. They make shake and of course by time I get to window the whipped cream has melted. He looks at it and sees that it's gone, instead of topping it off with more whipped cream, he just passes it out to me. As you can see their concern, no response to my post from a month ago. Now I just tagged on with this. Hard to believe they insist only one franchise per owner so they can be hands on. This place will a make money despite itself, because of location read more

Chick-fil-A - Whipped cream melts away. They don't care. It's not their $5 for a 14oz drink if it is actually that big. - Fast Food Near Me - Ocean City, Maryland

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Once upon a time on a cloudy gloomy mid afternoon, after going karting with the bro we planned on getting food at chick fil a. Orders were placed but there were mistakes. Fucking hank dude.... Puts down a SPICY chicken sandwich instead of a regular plain chicken sandwich. As I sit here at this dinner table eating only a medium fry for the total to be $11.23, I would love to have the opportunity to explain how This level of fuck up would upset corporate as it shows how bad hank is for business and the workplace for his fellow employees who work with him. Don't be afraid of change. #pickyeater # Lworker #L experience #Lmans #patrickstar #rightheart, wrong generation Mental health update: going thru it bro ngl word to bro on the dead read more

Gross! Don't go here! Yesterday I had a spicy chicken sandwich that was not good The fries were all the crumbs & nasty. Today my cousin found a HAIR in the mac n cheese. I mean really how disgusting! This is a fast food chain everything should be streamlined! There is absolutely no reason for a hair to be in the food like this. The drive through people are rude too! read more

Chick-fil-A - HAIR IN MAC N CHEESE - Fast Food Near Me - Ocean City, Maryland

if i could give a zero star i would, molded food? chick fil a can give that to you. zeph is who made my order i guess just don't order chick fil a when zephs there read more

first time going to chick filet ordered i think it was either 8 pc or 9 pc chicken nuggets it was the worse chicken nuggets i ever had no taste no nothing the chicken didnt taste like chicken mcdonalds chicken nuggets was better then yours i got the waffle fries was a little better they was cool wasnt warm seems like they was sitting there for a bit didnt even have sale on them al it was over 10 dollars with tax i think alot of money for yucky meal never go there again read more

Service is great, staff is friendly, but the size of the chicken tenders is ridiculously small, and the price is very high!!

I give them a 1 because they forgot are sauces that we asked for and gave us the wrong order. They were so rude to us and gave us a attitude.They also had poorly customer service. They just did a bad job over all don't go there. read more

Chick-fil-A - Hair in the lid gross - Fast Food Near Me - Ocean City, Maryland

horrible. First of all me and my friends were playing on the play place and the employee had the audacity to tell us "I know you're having fun but you need to stop." rude? next the bathroom was disgusting and one of the stall door locks was broken. read more

This Fast Food restaurant deserves a ZERO rating. No one knows what they are doing, nor do they care!!! Cannot help with a missing order. Including the so called Manager on duty. First time placing a Mobil order, no one could tell me where it was. I had proof that my bank account was charged. They told me that my order didn't show in their system. Duh, did anyone think to tell me where the pickup order would be sitting. Actually after 1/2 hr, I accidentally saw the place for pickup. Of course the food was cold and the drink watered down. I will never return to this establishment again!!!!!!!! RUN THE OTHER WAY read more

Quick service with a smile. There's really nothing you can say about this Chick-fil-A that would make anyone dislike them. I've never had an issue with an app order or drive thru. The place is clean and bright. I love that they offer to bring your food to your table when it's ready. read more

food is the best service is uhhh no chick-fil-a sauce?!?! whats an ambiance chicken nugget read more

Manager (or at least she claimed she was) Kim hung up on me multiple times. Also spoke to Kayana - she was also no help. So rude and didn't care that they had screwed my order up. Sloppy and unprofessional. See where I asked for extra pickles. Not a pickle in sight. Way to go "manager" Kim. Hope your dinner also sucks. read more

Chick-fil-A - ows a sandwich and a pie - Fast Food Near Me - Ocean City, Maryland

I don't go to Chick-fil-A very often but found myself in the area running errands and decided to go through the drive-through. Granted the drive-through was busy and I was at the end of the line almost when I initially pulled up. OrderEd 2 gfilled chicken combos and eight piece chicken nugget. The order crew was friendly and helpful however when I arrived at the delivery window I received my drinks and was instructed to pull up and park. They were already places filled and could not do so so I had to wait a few minutes. I was instructed once again to pull up and to wait for my order and wait indeed I did. I was unaware however I had text my daughter upon ordering so I knew the time that I had placed my order and arrived in the drive-through. I was astounded later to learn precisely how long I had waited. I counted 15 vehicles pull through the drive-through receive their drinks and food and pull off. There was one additional vehicle behind me and I had waited long enough for my food. Hence I got out of my vehicle and walked up to the window and stated politely I'd either like a refund or my food, to which the window employee stated OK and asked "what is your name?" This told me that my food was not cooked nor ready or waiting for me nor were they waiting for it either, as didn't know my name. I returned to my vehicle and waited another five or so minutes and finally a young employee was sent out with my food and for the vehicle behind mine. I attempted to state to her are you the manager and she replied yes, but knowing she was not and there was another gentleman inside overseeing the employees I did not wish to debate this with her. I tried to tell her that I was counting the vehicles and 15 had gone by she then wanted to say oh but you got a grilled chicken sandwich. and at this point I just pulled away. When I arrived at home and looked at the receipt and noticed the time in the vehicle that my food was brought to me the time between this and ordering my food, was 22 minutes. They forgot my order. furthermore when I opened up my sandwich the lettuce did not look good and you don't expect when you've waited more than 22 minutes and 15 cars behind you get their orders, you don't expect your food to look like this. read more

Chick-fil-A - Smallest piece of chicken and not so pretty lettuce - Fast Food Near Me - Ocean City, Maryland

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Insanely slow, a young group of workers which is great, but they're getting nothing done.

This is the most unorganized Chick Fil A I have ever been to and the customer service is not very good over all. When you go to Chick Fil A you expect a better level of service, It seems like I was at a McDonalds and not at a chick fil A. This time I went inside to dine in with my kids and the food took almost 15 minutes to get to our table which is quite a long time for fast food. Also a week ago we went to get food in the drive thru here and we were waiting over 30 minutes, thats ridiculous for a chick fil A and they also messed up our order, we had 2 missing nuggets and drinks. I understand that this is a busy location but thats no excuse for poor service. Every chick fil A is busy, they could at least do something to improve their waiting times at this location. read more

I went to pick up an order for a coworker in the drive through today. I was told to drive up and let them know who the name was under. When I did the food wasn't ready , which was only because we work close. And I had no one behind me so I waited. As I waited the window was open and the manager , who is a little blonde girl, was yelling at the boy who was at the window. She was screaming at him saying " do you want me to fucking tell her ! Just do your job!" , the boy comes to the window and kindly explained that the manger wasn't happy that I didn't stop at the order window. My mistake , I didn't realize how the process was. But it was very uncalled for that she yelled at him in front of customers and cussed at him. I'm not happy about the experience. I would not recommend. read more

i got the Spicy Chicken Sandwich Deluxe Meal like i usually do. the chicken was so small, nasty, the tomatoes were hard, & my powerade tasted weird :/ i definitely won't be going to any other chick fil a other then the one in rehoboth ! a bunch of young people running the store goofing off. i was very disappointed. i would give them a 0 star rating if i could read more

Chick-fil-A - Spicy Chicken Sandwich Deluxe Meal - Fast Food Near Me - Ocean City, Maryland

Very disappointing. Chick Fil A is usually a decent place to grab a quick takeout meal. Ordered the 12 piece nugget meal. It was over cooked and very oily. Mac and cheese was just okay. No silverware or napkins provided in bag for take out. They forgot my sauces. Maybe it was super busy. Idk. read more

don't go here the worst chick fil a ever! Ordered my milkshake and then saw them make it and put it on the back counter behind the employees. When I asked is that mine? They said no and then 10 mins later I said where's my milkshake??? And they said it was the one all along on the back counter it was melted and the employees are unprofessional!!!!!!!! read more

Terrible service. No accountability and very rude, I ordered via drive thru " July 6th 2020 9:30 am and not only was my meal incorrect I was blamed for it.. I called and was ridiculed with the attitude of an McDonald's employee, this franchise owner needs to retrain "some" employees on proper customer service. Starts at the top!! The manager with blue shirt brought our missing food out with "no" apology for the inconvenience of driving back 20 mins.. read more

Chicken minis were soft, soggy, and I am writing my review while I wait for my order it has been 25 minutes. There is no one in the store no one in drive-through. The Wes oc chik fil a is horrible!!!! read more

The WORSE AND SLOWEST FAST FOOD place I have gone to lol. No joke. I use to live by a Chick-fil-A back in Baltimore , and would go at least twice a week. I moved to ocean city in May and this is the only one near by. Takes at least 35 min from when you order and get your food. I have gone maybe 4 times and every time I get in that line I instantly regret it. Seems so unorganized inside . They are immature . For example today, I got my food and had to wait for my medium sweet tea an additional 7 minutes. Please get some better management over here! read more

the staff was rude which is weird for chick fil a, i received multiple wrong items and was just told to move up in the lane and they ignored me when i was just missing a lemonade after just accepting all my wrong items. Zephaniah is the only good worker here. read more

What can I say... It's Chick Fil A! People naturally go here straight from the beach, just make sure you have your shirt and shoes on lol read more

Amazing Service.!! Double lines around the building. I cringed when we pulled up. The staff was top notch! They were walking up and down the lines taking the orders and then more staff at the drive up window running the orders to the cars. Great job!!! read more

Went here for 2 drinks totaling $7 and paid at the front when we got the window they asked us to pay again so I checked my bank statement and saw they charged me $60 when I brought it up to them at the drive thru they were very dismissive/rude and said it was just an error, it didn't actually go through and that I needed to come in the next day when I'm leaving OC today. I ended up calling the bank and was told I need to get a refund In person today. However when we went inside everyone was very helpful and nice and corrected their mistake. read more

One of our favorite fast food places to go to the food is always delicious and hot and fresh when served the staff greets you with a smile never a bad meal read more

I've been here several times with grandkids and the only complaint would be the wait on line takes awhile and service is very slow. However, the food is good and plentiful. Twice I had salads and they were fresh and filling. The staff was friendly enough. There is a small but nice indoor play space and the kids enjoyed it. They like going there and that's good enough for me. read more

First experience with rudeness at a chick fil A. The person at the drive through window had a sarcastic remarked when asking for the estimated wait time of the food. They got our order wrong in addition to having us wait for our food. The ladies seem to be more interested in their own personal conversations then managing their time with food prep. I see the negative reviews and I agree with several of them. read more

The market salad was amazing and so refreshing m. I also really liked the avocado lime ranch.

Waited FOREVER for our food. Staff was not very personable and did not say "my pleasure". If you don't want to wait long for food don't go there. Not the best experience. read more

We came in on the off season w like 30+ people and I could tell the staff was concerned! They were kind, courteous, and quick. This staff can handle whatever you throw out them. 5 stars is nothing short of what they deserve read more

I love chic fil a but this one seems to skimp on food. 2 original chicken sandwich's and they looked like a half breast. Overcooked. Went to the one in millsboro and all the difference. Large fat juicy chicken breast that were actually overhanging the roll. read more

Skip this location if at all possible. I placed my order and waited in line with the other. There was only one person delivering the food others. I received my food and proceeded to wait 30 minutes for 2 shakes and a lemonade, never again. Watching the other customers arrive and depart while I wait for the order they forgot was ridiculous. Worst Chick-fil-A I had ever been to don't waste your time. read more

Maybe I've set my expectations too high , not from around here but when we see a chick-Fil-a we expect a level of that far exceeds any other fast food place... prompt polite professional services & delicious food. This location fell short on the customer service side, cashier was overwhelmed, annoyed with us and was flustered. Our order was messed up , the gentleman who delivered it didn't acknowledge it but an order woman who I assume was his wife did ask and fix the order , but no apologies. The clerk who helped us with refills was great and delivered the service we have come to know from chic-Fil-a... possibly just an off day. Since food was delicious as always i would give it another try on a future trip ... I'll update this review then. read more